I was here a few weeks ago, and my experience was excellent. The staff were incredibly helpful and friendly. I love the brand and was really excited when I found out there was a store here. I highly recommend and will definitely be back.
Went in to do some shopping for some new outfits before going to Vegas, Enrique helped me and did a great job. Helped me pick out a few different outfits and gave me some good styles. Will definitely return
The store is so clean and they have the best mirrors for selfies. The staff was amazing, Enrique and Sarah were awesome and helped picked out the best outfits. Would def recommend checking this store out if you’re in the area.
Was immediately greeted by Codi. Answered all my questions and got what I was looking for. Would definitely recommend shopping here.
Was not greeted or asked if I needed assistance with anything, had to ask an employee for help. I then tried describing the style of jacket I was looking to purchase when the sales person said it would be more helpful if I could tell him the name of the line. I do not know all the lines of AllSaints. A sales person should know the product and help a customer find the right product, not the other way around. I was glad to overhear another customer talking about the jackets as I found her advice helpful. Was looking to purchase my first AllSaints jacket today but unfortunately received no assistance in style, size, comfort, etc. and had to go across the street to Nordstrom for better customer service.
Excellent customer service and assisted my friend with online ordering of an item not in store.
Store is in great location with pleasant/helpful staff.I was able to try on different shirts to find my best fit.I was not able to find my size in the color I liked, but was able to order it online and get it shipped for free, right from the store.
Had an experience at the Seattle AllSaints last year that still bothers me to this day. Went into the store really interested in purchasing the Kita purse. My three friends and I were not greeted by security or any employees, the store was also pretty empty at this point in the day. We go over to the bags and I’m talking to my friend who was also a fan of Allsaints at the time. We pick up the Kita purse and I was trying to see how the size compared, when all of a sudden a worker practically runs to us, doesn’t say a word and just stares. He literally was right next to us but didn’t say anything. I continue looking at the bag for another minute expecting him to say something but he doesn’t, so I just awkwardly laugh with my friend and look at him again. Still nothing, but just watching us as if we were going to steal the bag even though it was attached the wall by a security string. My other friend finally said “Guys let’s go” since we clearly were not wanted there. It was so bizarre and felt horrible being profiled as black customers. Never shopped the AllSaints brand or store again after this experience.unfortunate, because I do like the clothes and accessories they put out.
They have some of the best mid-range leather jackets. I didnt feel their other items such as boots fit well enough but I absolutely love their jackets - both leather and suede. Their store associates were very helpful throughout.
You get what you pay for . Great clothes that will look better with time. I bought a Hoodie and it is my favorite. Friendly people .homeboy was actually trying to find something for me to buy and wasnt like gamestop, trying to sell me a powerup rewards that was cancer. Go their if you have money because it shows when you have a ALL SAINTS hoodie on .this brand is seattle
This place was really awesome! We went in just because of the awesome decor, but it had really cool trendy clothing too. The walls were lined with old singer sewing machines. The workers were really nice too. One of the workers was telling me about how they have a really cool interior designer for their company that comes in.
I came into the downtown location on 1/13 at ~1pm to process a return of an $108 item that I purchased at the outlets in Marysville. When attempting to process the return the sales associate told me that I cannot return this item - just strictly that I was unable to return it Sorry. This did not make sense to me, she then called over a Supervisor Nicki who was able to explain the return policy to me.That I am unable to return anything from the outlets, and can only exchange it for store credit, which was surprising to me coming from a large fast fashion retailer. But I accepted the loss of my money, as I dont drive nor have the time to commute 3 hours north for an exchange.THE ICING ON THE CAKE WAS THE SALES ASSOCIATE SMIRKING AT ME AND GIVING ME A DIRTY LOOK AS THE SUPERVISOR EXPLAINED STORE POLICY TO ME, THEN TO HEAR THEM TALK ABOUT ME AS I WALKED OUT OF THE STORE.I was the only customer in the whole store, and with this customer service level its not hard to see why. Needless to say I will not be shopping All Saints anymore.TL:DRDO NOT SUPPORT THIS LOCATION OR COMPANY - THE STAFF ARE RUDE AND DISRESPECTFUL. THERE IS A REASON WHY THIS STORE LOCATION IS ALWAYS EMPTY. THUMBS DOWN FOR ALL SAINTS!
I went in there and bought a sweatshirt, the staff was friendly but they swiped my card twice and I ended up getting double charged $150. I called the store and they basically told me to solve the problem myself, later they tried to help when I asked a second time then failed to be resourceful or helpful un anyway at all; I had to take matters into my own hands and eventually got my money back 2 weeks later. Clothes are good quality, but pay with cash.
Holy cow! I do not spend money on clothes, ever. I typically shop at your local thrift store and random tourist shops for t-shirts, so this is not my typical venue. Today, on a whim, I walked in looking for a jacket for a upcoming trip, and immediately saw the one. I have literally never spent money like this on clothes and I didnt even think about it because it was the correct jacket for me.This is a fancy clothes store and it appealed to me, Mr not fancy clothes. That says something.The help I got was fantastic. The salesman I worked with was awesome. I got a discount for signing up for their news letter, and I might even come back!Also, just go in the store even if your not interested in clothing, the interior is truely a piece of artwork. The floors are rough 4 oak, probably reclaimed from something, the shelves are made from the coolest industrial material ever, and the lighting is made up of hundreds (seriously, hundreds) of old-timey stage lights. I almost forgot, the entire front wall of the building is made out of old sewing machines! The style is super industrial and functional. Its a modern art installation that happens to sell nice clothes.
Love this English inspired shop. Clothing is very unique. Ambience within the store feels very cool. Clothes are a tad pricey for me. But i love browsing.
Great customer service. Great selection of items.
Rude when I had a return.
The people there were super rude when we had asked what the closing time was. One girl that worked there thought I was trying to hit on her, because I asked for her name to thank her properly. Little blonde girl with the flat chest and suffering from noassatall.
THEY ARE NOT KIND AT ALL!
Love it, love it, love it... So this is pretty funny. Tell me why Nordstroms has ALLSAINTS in there store but about 20% maybe even 30% higher priced than the actual store across the way. Thats insane if you ask me and honestly ALLSAINTS had friendlier EMPLOYEES and better service any day than NORDSTROMS
Love the leather jackets, its what I went there for.. however, they are a ridiculous price. $595.00?? That is way too much. I went in there with $250.00 thinking I had more than enough...
Awesome employees with quality advice and excellent service attitude. Stylish and minimalistic for a great price.
Need to work on training their staff. Weirdly hover over customers without asking if they need any help.
Great costumer service. Clothes are great, just expensive! Go downstairs for the sale
Great selection and friendly staff. Although I do prefer the outlet location in Marysville a little better.
Really friendly staff that were very helpful even though I didnt find anything that I really loved.
Cool store, well made clothing and personable employees.It was a pleasant shopping experience.
Employees was very kind
Super expensive given the quality but very trendy
Nice leather selection.
Quality simple clothing that you can wear for any occasion.
Terrible customer service. Couldnt even walk into the store longer than 3 minutes before being rudely asked if I need an escort out the door. Because of the clothing i was wearing or how my face looks they assumed im some random vagabond or homeless person and treated me like garbage for no reason. Ive been offered an apology by the management but it wont change how embarrasing and traumatizing it was. I didnt even have a chance to LOOK at anything. i simply asked why must i leave and they called the police. i should have filed an assault charge for the guy who grabbed me, i never once refused to leave i just asked why i was being descriminated at random while other people were shopping freely. horrible experience
The raddest clothing store, pretty spendy, but worth the quality and styles
If you are looking for a leather jacket there is no better place
Good variety
I visited the store almost a month ago and a young man named Enrique took great care of me. Good service 😄
There are interesting things, but the prices are sky-high ...But for free you can look at old looms and sewing machines.