I went here today to return an item that I had purchased. I walked in and went right up to returns. No one was at any counter but there was an employee who looked up at me standing there waiting for service. She did not acknowledge me and just kept putting items away on the stands. After 5 min I had to say to her is anyone working today. She replied yes on the other side of the counter. So I walked around to the other side as she went to that side. She never apologized or said anything to me. I was not able to get her name because it was covered up with a social distancing button, but I did see that it started with Ir.... and she had an accent when she asked me if I was returning items.I dont normally write a review that is bad, but the customer service here was awful. I understand we are all busy, but she should have acknowledge me and said Ill be right there. I have no problem with that. But for me to have to be the one to acknowledge the employee to make her come to me after her seeing me is wrong. If you dont like you job quit. But you hurt the stores reputation by not providing good customer service.
I hope that they never have to get rid off their 40% off coupon but they are generous enough to slash 40% specific asile or category each week or so. They have a very limited selection of hanging planters decor, lamps, liquid decorative dispensers, wall art sets, decorative baskets, garments, patio cushions, mirrors, pillows, and more. But they have wide selection of home decors varying from fun, modern, themed, luxury, kids, farmhouse, sports, floral, sea, and more.
Lives up to its name. Theres always alot of clearance stuff at a great price also.
Now this goes for every store here in the North End Seattle I like taking my business to you it supports the community is support local businesses I support the world that I live in recently Ive noticed more and more no matter what I look like no matter where I go being followed. And its all you people that work security. You are making my life very uncomfortable. For no good reason I dont do anything wrong I Im not the one you want so please leave me alone! And Im not the only one that feels that way Im actually calling for General boycott until the madness stops. Seriously..... please.! dont buy anything until consumers are treated again with respect.
Have to go back there soon need supplies love this place
Any craft item you could possibly need. Sales rotate every other week, I think. However, they did do away with their 40% off coupon on the website which is super lame. Definitely check the sales ad before you come by.
Great place you can find all that you need for your manualities
The cool inventory is not even worth checking out because of the insanely rude staff. They profile anyone who doesnt look rich as criminals, follow you around the store and talk down to you about any legit questions you may have. Stay away,trust me.
I could stay in here for days. I LOVE EVERYTHING ABOUT THIS STORE!!
I bought henna and temporary tattoos there, fun stuff and a ring that looks like a real wedding ring 💍
Good price and find everything I need here
If you ever need to encourage yourself regardless of your faith, faults, or circumstances...walk through Hobby Lobby you will find yourself crying and laughing and feeling welcomed in this world with a renewed sense of humanity. They have beautiful items for your home or office the self talk really matters! John 3:16 all love my table chargers
They need to get a larger coin, stamp, and sports card section. Right now its about a 4 wide section and your lucky if its fully stocked. The staff are all very nice.
Great place to buy Craft supplies and home decor.
Most horrible customer service I ever experienced!!!
Hobby Lobby is a national chain of stores based around arts and crafts, plus other random home decorations. This location is quite large and it always has stuff on sale. They have coupons sometimes you should get ready before evenentering the store. The staff here is really nice and friendly. Prices are OK, but they do have lots of choices when it comes to each individual craft.
Service is horrible, everybody there acts like they don’t wanna help u Many items are overpriced. I’ll stick with MICHAELS and JOANN FABRICS were the service is excellent and always welcoming.
The stuff is such a good price. So much stuff. Its amazing.
This is a great all-in-one store to fulfill a lot of purposes. And its a great place to bring my 13 year old daughter.
Drawing and watercolor paper completely out of stock!
Huge store and it was pretty clean. Nice staff. Good visit.
Meh. I was one of maybe 5 customers in the store and I was looking around at different items trying to reinvigorate my passion for art. But I was constantly observed by the same employee and it made me feel really uncomfortable. I bought a few things on my list, but Hobby Lobby seems to be turning into a furniture decorative furniture store for other peoples creations rather than sparking interest in my own.
Place is great. People are nice. Clean. Love to shop there!
Love this place! Any craft item you could ever want is at this place.
Was okay i went in looking for a specific oversized frame for my poster i had they didnt have it. I inquired about getting one made something cheap and was quoted a price that was crazy in my mind as in too expensive. I was told by an associate that i could have my poster mounted on this type of board which sounded interesting. They explained the process and it sounded acceptable for my need. This was Saturday afternoon and was told it would be done on Monday. I went back Monday to pick it up and found that it wasnt done or had even been touched??? Thanks Dave
I like it. Whatever youre looking for, theres a good chance youll find it here.
Ughhh to much to love
Such interesting stuff friendly, safe experience.
Treated me like a bad person because Im assuming how I was dresseddint matter how sweet and polite I was just mattered what they thought my job title was....
Amazing...as always
If you have a hobby hobbies lobbies has it
This store has so many home decor items, craft materials, and really good service! When Im at a loss for gift ideas I just take a stroll through their aisles and come up with gifts and ideas that are always a hit!
They are ok. As soon as I walk in the door they standoffish and it feels like they think Im gonna steal from them.
They have almost anything that you could think of, nice and spacious, with ample parking. Their where the old Kmart used to be... ho hum..I miss Kmart 😢..lol..
Store is very clean, very helpful staff. no complaints about that location, but this was my first time in Hobby Lobby in years, and I dont remember this weirdness. No aisle or overhead directories - you have to wander around (or get help) to even find the right general area for what youre shopping for. I also dont remember always x% off marked price signs, theyre very confusing - why not just put the actual price? so much of the store forces me into basic math just to figure out the prices are still too high. it felt more like a store to get ideas in rather than spend money in
Great place with a huge variety.
So many cool things
I love this place, you will too
My only go to place for home decor, arts and crafts, and gift giving/making!
I love hobby lobby they have Sundays for family and thats pretty dang awesome
I love this place! I am here all the time. Prices are reasonable
Employee not familiar with item locations.
Not crowded, lot of selection on decor items. Great prices!
Lots to see. Have to go back another time to check it out.
Great prices and customer service would definitely recommend coming here
I had a return and had misplaced my receipt, they were able to find my purchase using my card, that was great. I am making my own wedding boutique and found some really great stuff. Staff was great!!
Large selection and big stores store was clean and well organized with pearly of staff to help with questions or to direct you to product.
If you need to encourage yourself if youre having a good or bad day this is the place to just walk around and feel the overwhelming love OMG! I have a testimony thank you hobby lobby!!!
If You are looking for almost any decorative, household item or oddity (something not normally found at a regular store) Hobby Lobby has it at a low or fair price, I was very pleased with the variety that was available🤗🙃🙂
They have many great stuff, Great collection of decorations...
The store wasnt too crowded and had lots of fun stuff to look at and buy.
Love love love milling around in Hobby Lobby.
As a first time visitor, I was completely overwhelmed the moment I stepped foot into the venue once I understood the scope of the sheer volume of hobby goodness and accessories and tools availability oh my! I quickly discovered it was difficult to navigate or locate specific sections or areas as I mentally compared layout, signage and wey finding to Michaels in Ballard. This may sound mean but I think its apt; if Michaels is Target then Hobby Lobby is K-Mart, that could use a refresh and neatness pass, update on signage readability, and overall better optimize for the retail customer experience. The place feels like a mom and pop hobby store on steroids. Like the mom and pop hobby store just suddenly scaled up, but didnt learn Anything along the way. Its big yeah, but it didnt evolve with the growth? I like the place and the content is great, but it needs a design pass from the customer experience perspective, which for an artist resource/material supply retail stores strikes me as hilarious. (Idea: Leverage your giant custome bases design and creative skills to redesign the retail experience via a ridiculous nationwide redesign contest. Submissions must be expressed via products or materials purchased at HL retail. Give the redesign winners a lifetime supply of every product you sell. Redesign store. Entire community in on it. Ta da!)
The store itself is wonderful just like all the other ones but I have never experienced such terribly slow workers like this location has. They look like they are putting effort into being as slow as they are.
👍
Hobby Lobby is one of my favorite stores. This particular location is in a bad area. With it being on Aurora Ave. (Highway 99) in North Seattle it has its fair share of problems. The parking lot is hard to navigate because of the lack of enough parking in front of the business. With the high crime rate in and around the area people do not want to park to far away from where they will be for personal safety and theft of their vehicle and) or personal property.The staff is usually very friendly and helpful. However, there are a few that are suspicious of nearly everyone. I think probably because of the theft rate in this store.I suggest to visit morning or afternoon time. The later and darker it gets the more sketchy it becomes.
I loved hobby lobby its one of my favorite places to go I love the selection they have and just all the great stuff you can find to buy and play with I just love hobby lobby its like a grown up toy store.
Such an amazing store! I myself recently its a Christian store when I went on a Sunday, but then it made sense! I love their wall art more than anything! Little gifts around the store for your people, great art and crafts accessories. Its really a one stop for all! Living down the street from it helps the bunch load too💕 Affordable for all!!!
We found what we were looking for at a discount
Great place to frame your pictures !
Its a hobby lobby. 50% off almost everything seasonal all the time. Visit their website for a 40% off coupon.
Love all there cute stuff!!
Very good place for everything craft and home decor
Great products...great bargains and the best of customer service!
Theyve gotten way over priced and theyve taken away their weekly coupon. Im very sad. I had to shop on Amazon for what I needed and got it 40 dollars less. I was buying prismacolor pencils.
Loads of cool stuff !!
Inventory: Has pretty much everything you need for most common and some uncommon hobbies.Service: Ive been here 3-4 times and the employees havent been helpful when I ask where items are. If they didnt have so much stuff, the service would bring down the rating.
Large selections of crafts, easy to access and Free parking
My wife, whose first language is not English recently visited this store to buy some buttons and was told by an associate to ask for a coupon at the register. When she got near the register she decided to look at some impulse items when she was forcefully called to check out by a woman named Sherri. My wife asked Sherri for the coupon but Sherri had a difficult time understanding her. Luckily another checker was available to communicate the request to Sherri. Sherri proceeded to ask for a phone number which my wife gave to her. Sherri then asked to see the phone. My wife did not have the phone on her. Sherri then told her she could not give the coupon. Lucky for my wife, once again, the competent checker stepped in to let Sherri know that a phone number was sufficient and that it was not her job to make sure the customer was personally carrying the phone. My wife felt completely degraded by the way Sherri handled the situation and by the way she spoke to her throughout. The two stars are for the competent checker.
Absolutely love this store. I mean whats not to love about any craft store, right? Employees were nice and helpful enough. And I love all the different things in this store, sometimes its fun just to go look around. Some things are priced a little ridiculous, but what store doesnt have that flaw these days. So overall this store is excellent, and most definitely meets my expectations:)
Used to like this place, but...we bought a lock and key set from the drawer pull section, and the realised we couldnt get the lock open because of the angle of the keys. Husband told an employee he was running back to unlock it with a set we hadnt purchased. Employee was ringing out other people and didnt mind at all.. The manager hovering at the door called yeah, hurry up, were closed. My husband ran back, and the second he was out of sight, that manager called for a security check in the area he saw my husband run to.When he came back, he clapped like a soccer coach herding kids and escorted us to the door.The store has stuff in stock, its clean, its open reasonable times--but the manager treating us like a group of criminals really ruined it for us. Wed rather go somewhere where were not treated that way.He also had his mask under his nose, so unless his nostrils are immune to COVID, thats a big bad no from us.
Can always find awesome deals for my art & crafting projects!
Great prices. I like the religious connection too. Very important.
They got rid of 40% off coupon.
Huge spacious store. With aisles clearly labeled.
It was amazing, they were so organized, helpful, and I was amazed by the art supplies, the quality of their products. Also tbey have gifts for everyone. Very impressed by yarn selection and crafts. I will make them my one stop shop. Even got the kids a couple of craft gifts for the holidays.
There are lots of things for kitchen and home stuffs, good customer service 😁
Probably one of my favorite shops. Has a broad selection of items for most hobbies. I recommend downloading the app so you can get 40% off an item(This isnt an ad, I just use it because its useful).
Such a great staff at this location, helpful and friendly...I can get all my crafting supplies in one place, and their sales change weekly so there is always something on sale! Special thanks to Charlene for always going the extra mile, she is the BEST!
OMG I love this place! I love that I was able to find a book with step by step instructions teaching me how to draw! I cant find these type of books at any other craft store. It was my first visit and probably not my last!
Plenty of choices and ideas for crafting. Associates are very helpful.
Lots and lots of good stuff! The workers are friendly.
I love hobby lobby, if you sign up with the app, you can use the weekly coupon (40% off 1 regular price item) plus they always have great deals and great selection of everything for crafts (not exactly for sewing, you should go to Joann Fabrics for that).I had made here a frame for a scratch map and looks great (a little expensive thought)
Incredible place to find crafts, toys, seasonal items and myriad of other items. I love using their 40% off coupon on any regular priced item every time I go
They never cleaned out all the grunge from when this used to be a KMart.Your one stop shop for all your Christian Holy Day decorating needs. Not much Halloween, which I was just browsing, since its next...Display & Costume actually had the craft supplies I needed. Dont forget theyre just down the road!
Great place to find craft supplies.
Very quiet
I am normally not a 1-star reviewer as a small business owner, but this interaction caused me to write one. I purchased fabric from this store that the fabric clerk was kind enough to cut into three equal pieces for me. I mentioned not owning a yard stick at home, so her help was delightful. I went to the counter to pay with the 40% coupon for my fabric and was told that, because the SAME fabric was cut into three pieces, it counted as three separate items. I explained what happened and kindly offered to do the math, to which the front desk clerk repeated the rule at me like a brick wall. I bought the store out of the fabric, so short of taping it back together, I was out of options. I also need it for an event tomorrow, which I shared with the front desk clerk, but was met with zero compassion. Im not a person to create an argument in public, so I put on an okay face as she explained that next time I should just have them keep it in one piece. Needless to say there wont be a next time. I wont be a business patron where employees dont treat their human customers like humans nor where employees have the agency to do the right or logical thing when it comes to how they treat their customers.
Holiday sale items were incredible....I love the deals and this store changes seasons and sections seamlessly! Even with icky weather I was inspired by the spring goodies and outdoor furniture that have started to arrive!
A place to go for your crafts and hobbies that has a decent chance of having stuff that Jo-Anns or Michaels doesnt. By the fact it dabbles in many different fields, dont be surprised at a more limited selection compared to a store dedicated to just one hobby/craft.
I love hobby lobby! They have awesome sales and their inventory has such a huge variety of different styles for everyone! Would definitely recommend checking them out.
I love this store! The staff are always very friendly & helpful!! Checkout was semi-quick (yet its the weekend before Christmas day!) I just wish the areas/departments were more clearly marked. Yet, If thats the only improvement I think they could use, theyre doing pretty good in my opinion!
I love this store.
Quiet, lots of parking, slow but super nice cashiers. Best hobby lobby in the area even though it is in a shady location off of the 99 highway.