This furniture shop has been great to work with. Got a cedar log bunk bed for the boys and love it. It is solid and looks great. 6 months later we purchased the matching dresser since we moved and had more room and they brought it out to the house in Plymouth. Highly recommended.
Timber Creek was great! They literally went over the top with us on customer care/service!!! We highly recommend them. We bought two log recliner chairs. The craftsmanship on the log frames was outstanding, but the cushions needed some work. There was also an important screw in a crack in the log frame on both chairs that I feared would not hold. We complained a little and they immediately agreed to have new cushions fabricated and replaced them! They also agreed and took the chairs and fixed and adjusted them to our desire. We were delighted! But then my wifes back didnt do well with the log recliner, so she went back and asked if they would switch out the recliner for another chair! TimberCreek agreed to that also. They truly are a 100% satisfaction guaranteed store. They made many trips to our house to make us happy. We cant say enough for how wonderful they treated us!! Thank you TimberCreek!!!
We custom designed a live edge cherry table with a metal base. I wasnt happy with the finish and they said they would take care of it and they did!! The finish is perfect and we love our new table.
We bought a Marshfield sofa and were told there is a lifetime warranty on the cushions. They are sagging and the bottom of the sofa is drooping. I contacted Timber Creek and they came out to look at it in October 2016 and said it wasnt right that something would be done. After 3 1/2 months and several phone calls nothing has been done.We also bought another sofa and two chairs that are great but would like this sofa to be great also.
Location shown was a private residence, had to open webpage to find thry are located in Shakopee
Very helpful. great customer service