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Brambillas RV
550 Valley Park Dr S, Shakopee, MN 55379, United States
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Brambillas RV
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Sh
Review №1

My first RV trip !! I have always wanted to try it. Great people and service!! They fully inform you how an RV runs and how to enjoy the whole vacation. We will definitely be back next year. Thanks

Da
Review №2

We were on a trip through MN when the macerator pump went out along with some piping issues. Our coach manufacturer, Midwest Automotive sent us up to Garfield where we wasted an afternoon and following morning. In desperation we started our return home as we couldn’t empty the tanks. We got a call from Mike at Brambillas to say he had been contacted by Midwest and could we visit same afternoon. BRILLIANT!! Mike took care of replacing the spare macerator which I had and re-routed the pipe work and got us on our way in just a few hours. Of the 3 dealers we went to, only Brambillas got the job done. Thanks so much

Ri
Review №3

Just got our van back from having work done on the electrical system. This place is great, we dropped the van off Tuesday and got it back today. A thoroughly professional group

Jo
Review №4

Fixed my problem at a fair and reasonable price. Work was completed on time and done correctly. Nothing like the stories l hear about some RV repair businesses. They have my recommendation.

Ke
Review №5

BEST Rental Experince - We have been renting from Brambrillas for more than 10 years, we started out with the smaller RVs and as the family grew and we went on bigger and longer trips we rented the big RVs. Never, ever had any issues. The walk through before you leave was always helpful and gave us the confidence we needed everytime to hit the road. If you are taking a trip and need to know what to rent call them, they will help you decide what size is the best for your trip. Price and cost are amazing - and no hidden surprise cost ever. Thank you for all the memories with our fun family yearly RV road trips!

Li
Review №6

Very impressed with rental pick up procedures. Thank you Bo & Judy.

Ke
Review №7

Great people with great products and service!

Ro
Review №8

This shop did a tremendous job n repairing our RV after we had an accident. They could not get the replacement cap for the front so Mick repaired it by hand. These pictures telling it all. He is terrific. I highly recommend this shop. All the people are great here.

m
Review №9

Mike in the service department is top notch. He always took care of my service needs in town or more importantly on the road.

Du
Review №10

Easy way to rent an RV and take a trip. It was basically ready for us right away, just had to wait on new front tires to be replaced.

ki
Review №11

Nice boss wish they have better hours for work

Be
Review №12

We bought a used Motorhome in 2017,we traded in a older model and updated.From the beginning it was a great experience ! Highly recommended. When we finally retire and get our forever Motorhome we will definitely look here first. Thank You Brambillas !

Wa
Review №13

Always seem to have in stock to parts o need for our 2004 travel trailer. Thank You guys and gals for the help when needed!!

Mi
Review №14

Had problems with a rented RV from general trailer. 500 miles from home. Had issues,Brambilla came through big! Highly recommended fair and honest.See Bo!

Ly
Review №15

We recently rented an RV to move our daughter and her family to Utah. The motor home we rented was brand new and so clean. The staff were very kind and helpful. We had questions while we were on the road and the service department was so accommodating. Highly recommend renting from this local business!

Ja
Review №16

This is a Top notch establishment. They fixed everything on our list and explained everything. Mike in service was so great. I dont believe you could find a nicer RV shop. The whole place was so great. Thank you Mike and your RV Techs.👍

Mr
Review №17

Super high end Rvs. I felt like royalty looking at these. Showroom was just spotless. And Beau was so kind. No other place to shop !!

Ni
Review №18

First time RV renter. Rented for a family of 4 for one week. Brambillas made everything easy. The walkthrough at the beginning gave all the information needed, and there was an instruction book for everything I forgot. The RV was in great shape with no issues.

Ru
Review №19

These folks are a pleasure to work with. Mike the service manager is great

Ch
Review №20

First thing to know is the rentals RVs are very low quality. You can tell after a night spent in the RV.Ours, #34, was not properly sealed and you could see the outside through the walls when the side was extended. The muffler fell off while driving and it had a water leak inside soaking all our clothes.I fixed both these problems during the trip. Yet they still charged me a $300 late fee and $280 extra day charge! I was late, but because of these issues. They said I should have interrupted our vacation, called them, and had the RV serviced. I understand this, but I was able to temporarily repair the issues and continue with our family trip.I asked if they could compromise and split the difference in extra charges.The owners are entitled and think they are doing customers a favor. I went here because they are a local business, but their business practices is what is ruining American businesses.Im a business owner myself and would be ashamed of customer service like theirs.NEVER RENT OR BUY AN RV FROM THEM!!!

Ro
Review №21

Worst experience ever with a Rental. AC did NOT work, DEF fluid ran out, brakes were badly worn, and sewage hose PROVIDED had a hole in it! Yes, I was sprayed with black waste. The sink had a foul odor. All this on a 2018 vehicle which has clearly not been kept up. And worst, the rental desk was completely indifferent when I returned the vehicle and informed them. And I almost forgot, loose wires hanging below the vehicle when I picked it up, worn from dragging the road..

Kr
Review №22

We had a blast!!! They had clean and top-of-the-line equipment… I would suggest renting from this company any day!

ca
Review №23

WOW!! We would give 10 stars if we could. Do yourself a favor and go to Brambillas and ask for Beau. What a fantastic experience! Beau is the most honest vehicle salesperson weve ever met and incredibly helpful. We were transporting a car from MN to CA and decided to make it a family road trip so we talked to Beau before we flew out. We were only there for a weekend so Beau worked with us to find the right RV, meet with us after hours, do all the paperwork, get it prepped to drive cross country and even answered all of our questions during our trip. Chandler was great too with getting paperwork and insurance set up in a hurry so we could hit the road. Were not RVers so needed a lot of hand holding and both of these guys were incredibly patient with us. The reviews from people feeling ignored or that the team was unresponsive is because these guys are NOT pushy salespeople which is refreshing plus they are super busy with everyone buying RVs right now during COVID. Absolutely an A+++ experience, highly recommend these guys if you want an honest team of experts to work with.

Ca
Review №24

Great experience from start to finish. Lisa was very helpful with the rental of our RV, we will only rent from Brambillas!

Hu
Review №25

Had a bad furnace in my RV, brought it in and they had it working in no time!Price was lower than quoted too!

Sc
Review №26

If you need service, ask for Mike. Knowledgeable, pro-active, continuous communication as to my status. Fair pricing. I had a problem with my solar panel that I did not realize was under warranty. Mike took it upon himself to arrange a warranty replacement. This is above and beyond normal service expectations. I will not take my motorhome anywhere else.

Sh
Review №27

These people were jerks. I went in looking for some help and parts for my camper and was told by the lady in the store that they dont do anything with truck campers. A lot of the parts fit more than just the big motor homes. I was taken in to talk to Mike to see if he could help me with a question on my camper so that I could buy the right parts from the store and he just blew me off saying that they dont deal with truck campers. So not only have they lost my business for buying any of the very over priced parts ($14 for a part that is $10 at the store down the street and $7.50 on Amazon) but there is no way that I would ever recommend that anyone go in there to buy or service a big motor home.

Br
Review №28

Best camp store in the Twin Cities, has everything youd ever need and their prices are the same or less than online. Mike had amazing customer service. Another time I was there an older lady helped me who was a little rough at first, but was also very helpful.

Sh
Review №29

Bait and switch tactics in the pricing. Online price is $3k less than sticker price.When i asked, the salesman insisted the price is due to demand. It’s harder to print and stick the sign than it is to change your online price on your own website.Sketchy...

To
Review №30

Beautiful facility. Great Communication... especially Mike. Owner is very friendly. I have tended to pay more for them to do the work.. but is has been done right each time. They do get very busy during spring and summer.They have the nicest parts and accessories store in the south metro.

Do
Review №31

Good RV store, theyve always been helpful.

An
Review №32

Poor customer service. I went looking to buy an RV on two occasions to this dealership and nobody even acknowledged we were there. They were not busy, we were the only ones in the showroom the second time, the first time there were two people in there, they were not helping them either. They sat there talking to each other both times. Also, what was available on their website was not consistent with what was at the dealership. Dont waste a trip there.

Je
Review №33

Some of the worst customer service we have ever encountered... We have started our search to spend 6 figures on an RV and have been trying to determine if we want class b or c. The lady at the desk was being helpful, but the one salesman in the store had no interest in answering our questions or showing us their two class b’s in stock. His statement to the lady who was prompting him to spend a few minutes with us was, “I am the only one here and I have actual buyers”. At that point, we walked out the door as our business was clearly not important. Arrogant and unhelpful, you snooze you lose.

Am
Review №34

Hands down the best customer service around! I am from Canada, and I travel a lot. Eric in service is always ready and willing to service my RV.To all the girls in the office; outstanding customer service! I would not go anywhere else. Michelle has always welcomed me with open arms at the beginning and end of my trips! This company treats their customers like family. They will go above and beyond for you!Hats off to them!Love you guys!!!Amanda

jo
Review №35

Had a bunch of warranty work done to my Fleetwood Bounder 33C. Mike was great explained all of the work done to my RV and did an walk around the RV. Great job to all the staff that did the work. Thanks Again John Kirby

Ga
Review №36

They treated us very well they did what they said they were going to do. Felt like vips

Ca
Review №37

Great selection of parts and accesories. Knowlegable, helpful and they answered the phone quickly. Fair prices and good hours. Mike in the parts department was especially friendly and helpful.

Do
Review №38

Such a great variety of models and rentals available, we will rent again this summer!

Da
Review №39

Good local rv supply and parts store.

Tr
Review №40

I’ve had nothing but excellent service from the men heading up the service shop. They’re reasonably priced and are willing to share tips to maintain your rig.

Ra
Review №41

Not a lot of RVs at this time, will be back

Sh
Review №42

Very poor service! We purchased a new travel trailer from here years ago and just recently needed a window replaced. We have gotten nothing but a run around trying to provide them with enough information to get the part ordered. I have been told I needed measurements, then a serial #, next a VIN # and lastly, a model # all of which involved 4 different phone calls. Would it have not been easier to tell us what was necessary the first time? Perhaps looking at the bill of sale would suffice. Fed up and taking our business somewhere else.

Su
Review №43

The rv that we rented from brambillas was beautiful! It was clean and ran perfectly! We’d never driven a vehicle that big but before we left they walked us through everything until we were totally comfortable and prepared! Then we set off on a fantastic unforgettable family vacation to the north shore! The kids had so much fun watching movies and baking pizza as we drove down the road! Can’t wait to do it again! Thanks brambillas!

Ja
Review №44

We bought a winnebago motorhome and the sales man was Al, i can’t say enough good about him, it was like visiting a friend he was patient, and spent a lot of time with us, wasn’t pushy at all, we had a tv and a few things done different he never made it difficult he just wanted us to be happy and have a great experience, I also highly recommend Mike in the service dept he made all our dreams come true and communicated to me when it would be done, oh and by the way he has a great voice too... 😆 Everyone we talked to was friendly, and easy going .U will be greeted with the sweetest black lab, make sure u ask for the dog treats, u will make a friend!I will go back ! Al and Mike are my go too’s our experience was beyond what we expected (:

Ro
Review №45

I had some issues from the factory with my unit. Brambillas couldnt do enough to help get everything corrected. Great customer service!!!!!! Thank you!!!!!!!

Ga
Review №46

Very pleasant. First time of being in the store area. I will return for all of my Camper needs.

Sc
Review №47

Great place for camping supplies for your recreational vehicle or if youre in the market for a new rv they have many to choose from

Be
Review №48

Went to buy a used RV, cash in hand. It was one of their rental vehicles, and a great deal. When we got there the salesperson was rushing us, saying there were other buyers who wanted it, sight unseen. We insisted on a pre-purchase inspection and he finally let us take it to a mechanic. Extensive water damage-floor under laminate was completely wet. They had used bleach or something to kill the mold. We passed. Beware. Wasted a lot of our time, but at least we didnt have to travel hundreds of miles, as many people will do when buying an RV. I feel sorry for whoever buys this RV.

Ve
Review №49

Just dropped our 5th wheel toyhauler at Brambillas needing work that St. louis Missouri dealers didnt seem to accomplish. I heave faith this will be done correctly.

Ch
Review №50

The guys have always been knowledgeable and courteous, thanks mike

t
Review №51

They have on hand just about everything you need, wow a large number of parts that you may need,, at a reasonable price!!

Na
Review №52

Brambillas had all the stuff we needed for our old camper. unfortunately the City of Bloomington will force us to get rid of our camper because they are planning to impose a super strict ordinance banning all boats, campers, trailers from being parked on a citizens personal property; they will force us to store them in a rental unit incurring hundreds of dollars in extra expenses every year. We need to fight this and we could use help from anyone who thinks this is government overreach. It could happen in your city too.

Ch
Review №53

Nice place, wonderful staff.

da
Review №54

Avoid this place and service at all cost, or it will cost you hundreds more then it should. I was told that I needed all new brake lines and even calipers from a visual inspection they wanted to charge me $3000 for a brake job.Had a second opinion and they said none of the brakes needed work. SCAM SCAM SCAM. a promised through inspection not to exceed $400 became $670 that I had to pay or they would not give me my RV back. In my findings more then a few of the things that I instructed to be inspected was not done at all, As I found more then a few things that was inoperable. but they stated everything was completed.I asked around about this place after the incident and was given all negative feedback from several people. I wish I would of asked about it before. Lesson learned and burned. Oh and wanted to add this, the tech said the reasoning for the extra $270 charge is because my water heater was not working and I asked what was replaced, he said nothing, it was dirty and spider webs clogged it making it not to work.

Sc
Review №55

Done right they know how or what needs to be fixed with out extra charges !! Wow you cant get any better than that.

Jo
Review №56

Good inside display of rv

Ja
Review №57

Great customer service-thanks Mike!

Ma
Review №58

Offered $1000 cash over low retail on nadas for a used 2007 travel trailer they got in on a trade. I was turned down and he countered the offer for $1200 less than his asking price. Is this a pawn shop?(Neutral score since I never made a purchase and was there under an hour)

Il
Review №59

Wonderful place and great People and Helpers Love them.

Ma
Review №60

Great Staff and very welcoming!! Will forsure buy from them again!!!

Da
Review №61

Very friendly and provided great information for rental RVs.

He
Review №62

Very nice selection of RVs and camper trailers.

El
Review №63

Lisa the receptionist is very nice, but they have a grumpy old man in the back room of camping store that behaved very rudely and made me feel very unwelcomed and makes question whether I should give them my business.

Ma
Review №64

Knowledge of RV service, fair prices, good service.

na
Review №65

Love Brambillas!!! rent every year from them they have the best rentals, clean, new, and stylish!!! Thank you!!!!!

To
Review №66

Brambillas has a indoor showroom with many Motorhomes you can tour, without needing to be outdoors during cold weather!

A
Review №67

Fantastic staff - very knowledgeable and helpful!

Ja
Review №68

Very knowledgeable people and very friendly

go
Review №69

Had what I needed reasonable price

A.
Review №70

Excellent service and friendly staff.

Je
Review №71

Great rv dealer and service

Ty
Review №72

Great atmosphere and knowledgeable staff.

Ro
Review №73

If you are in the market for an RV. It would be a huge mistake not to stop by.

Tw
Review №74

Friendly and knowledgeable staff

Ba
Review №75

Lots of motorized vehicles and nonmotorized to choose from. Lots of inventory!!

Br
Review №76

Had the part I was looking for.👍🏼

Je
Review №77

Friendly staff. Plenty of parts for your rv or camper.

pe
Review №78

Al was great!! Highly recommended!!

Bi
Review №79

Professional all around environment.

Ba
Review №80

Great people

De
Review №81

Friendly and knowledgeable RV Technitions

Na
Review №82

Great staff, excellent inventory

Sh
Review №83

Good selection

Ma
Review №84

Had RV winterized. Friendly staff

Je
Review №85

Friendly and accommodating

Gr
Review №86

Very friendly staff

Information
59 Photos
86 Comments
4.3 Rating
  • Address:550 Valley Park Dr S, Shakopee, MN 55379, United States
  • Site:http://brambillasinc.com/
  • Phone:+1 952-445-2611
Categories
  • Camping store
  • RV dealer
  • RV repair shop
  • RV storage facility
  • RV supply store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:9AM–3PM
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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