Service department takes great care of their customers. Guys up front in the parts department always are helpful.
I went in to pick up some parts for my husband and everyone was friendly and helpful. The parts guy, George, went above and beyond.
I placed an online STIHL Express Order for an FS-KM Line Head Trimmer on May 7, 2021 and paid for it immediately by CC. On the order confirmation email it said that I would be contacted within two days to confirm that it is either in stock or to let me know when the order would arrive. I was never contacted, and more than one month later, on June 11th, I drove to the dealership to find out what the problem was. They told me they were having trouble getting this particular STIHL product. I was given a refund. Based on this customer service experience, I would not recommend trying to do business with this dealership using STIHL Express.
Theyve always been good to us.
Definitely a good storyIf Thay don’t have something Thay can order itKeep it up David
Quality craftsmanship coming out if the service department, do solid work and provide great advice for those do it yourselfers
My husband always buys our John Deere products from them never had a problem
Went to 3 separate places shopping for a lawn tractor and stopped here and glad I did. Discussed options with Robert and chose the E170. I couldn’t be more happier with the job it did on my yard and the ease it was able to mow my slopes. The entire staff was courteous and went out of their way to assist me. They even went out of their way to do same day delivery at 4pm, where else would you go where they would do that. Kudos to the team at P & K in Shawnee! Definitely recommend this be your first stop when shopping for a Deere.
Go see Seth very courteous expeditious and answers any questions you may have at P & K equipment.
Couldnt even get a free hat
Like to come here and get my J.D. lx280 ready to go. I couldnt buy me a new lawn tractor but I dont blame P&k. I blame John Deere financial. There will be another time.
Great service over the phone and well worth the drive to see them in person. Excellent service in person at the store...felt like a friend was taking care of you at the counter.
This is a great place to do business. We stopped in to get some blades for our riding lawnmower. They originally sold us the wrong size accidentally. We came back in and they had absolutely no issues exchanging them for the proper size. They apologized for the inconvenience. Very friendly and knowledgeable staff. I called today to price a brand new tractor for our farm. The gentleman I spoke to was also very knowledgeable and quite friendly. If we do decide to purchase this tractor, he would be the sales man we would use. He answered all the questions I had about this particular model of tractor with confidence and no hesitation. His name is Robert. The store is always kept extremely clean. Every time I come in here my shoes squeak on the floor as if it had just been freshly waxed. I love that when I come into a business. Keep up the great work.
Had what I needed. Friendly service.
Always receive great service here. Friendly folks to deal with. If you need parts and they dont have them in stock, they typically have them the next day.
Amazing building thats how a tractor dealership should look.
Seemed to have a few issues during the change of ownership. After communicating directly with the manager all issues were resolved. Tractor was fixed in a timely manner. Just in time to cut hay! Thank you
Thats where you go and get the good Stihl chainsaws
Great experience buying my parts. These people are very knowledgeable, and have what I need. They even gave me a military discount for my parts.
P&K is a great place, very friendly and professional. Robert is awesome.
Very bad place to buy a John Deere mower. Bought a x370, took over a week to get it, was delivered very dirty, deck was not leveled, mower had scratches on top of hood and grill .Battery went bad and would not replace it, said only 6 month warranty on battery. This was a $4500 mower and only a 6 month warranty on battery, Get a better battery on a $1100 Craftsman. Service department sucks on preparing new mowers. I will never buy another mower from this Dealer, They dont care about the customer after the sale.
Excellent. Everyone was very nice and helpful. Prices were much better that P&K on Norman. Wonderful experience.
Salesman was excellent. He knows his stuff and answered all my questions.
Great John Deere dealership. Friendly and nice clean show room.
I like the brands that they have, but they never have any parts that you need in stock your always waiting
Robert and the service department made buying a tractor a great experience.
They give great service very personable and I got my mower fixed within a short. Of time
Good, friendly staff. I had an excellent experience.
They are very good at P K and they help you get what you need
Its under new management. They get your parts order wrong. Unfrendly staff. They dont remember you as an old custermer. Dont shop there.
No service in service dept. Hate going in to get parts. Im trying to open account at another JD dealership. Employees make you feel as though your at the DMV.
Was looking for a mower part! They had it at a cheaper price!!!
Always seem to have what Im needing. Friendly folks
Nothing in stock
Took a little while too get my equipment back but they were helpful in helping me prevent further damage.
Very helpful for me.
I did not go to this business. Passed by there but did not enter the business.
The person who helped us was great
Very helpful and very professional
Very clean show room
Fantastic, had parts in stock.
Good its John Deere
Friendly, helpful and great equipment.
Very helpful and quick to assist
Keep my chain saw to get a new part for over 6 weeks. When i finally called them and asked about it said would be tested and may be another week. They called the next day and was ready. I think they forgot about or lost whos it was
Answered questions & took number if comes in.
Nice folks and helpful
All good
Very helpful
Number one, repairs, parts.