My experience was fabulous.I had a unique project for the garage doors as I was converting a shipping container into a pool house. Mike came out three times to verify that I had created the right opening for my glass garage doors. The installation crew did a great job as well. I would give you six stars if I could.A special thank you again to Mike for all his attention to detail.
Painless from start to finish. Picked out the product I wanted, they came out promptly and measured and inspected to make sure what I wanted was the right fit and the 2 young men who came to install were of upmost professionalism, went over everything and also offered to sync with my auto. Great company, service and installation, highly recommend!
Did a fantastic job repairing garage door opener. Friendly nice service at a great price. Recommend to all my neighbors !!!!
Raynor put some much needed new insulated garage doors in our home in Shawnee. The installer was great and noticed that one of the panels had been slightly damaged and said that a new panel would come in a month or so. Yesterday, they came out and put in the new panel. The work was professional and quick. We are very happy with our new doors and Raynor. Thanks!
I spoke to Justin and he was very attentive and appreciative of the issue. The tech despatched was Ben - a through professional who not only serviced the issue but also provided tips of how to keep it running in good shape. After the job was completed he ensured all debris and prior material was removed and the place was swept clean.Glad to recommend Raynor to anyone - 2 Thumbs Up.
Ben was so awesome. He came on time and called on his way. He handled the work efficiently and explained it all to me. I would absolutely recommend Raynor to anyone! Price was great too!
Great service, fair price, knowledgeable serviceman! I highly recommend William he knew exactly what he was doing and did an amazing job! Very pleased!
Worked with Mike Guthrie on picking out some garage doors and openers for our new home. Mike was very knowledgeable, and took the time to show us all of our options when we visited the showroom. Love the appearance our garage doors make! Mike answered many questions via phone and e mail as we are from out of state. Extremely pleased with Mike and Raynor doors of KC. Highly recommend! Thank you
Ben the technician who repaired our garage door springs was really nice, helpful and courteous. He came in got the job done and gave me tips for maintaining for the future. You can tell Raynor hires people who care not only about customer satisfaction but customer relationships.
Awesome Job! I scheduled a garage door repair for this morning. I was quoted the cost for the service call, diagnostic, and initial repair. I was given the cost if additional repair time was needed. Ben the service tech called ahead, arrived in the scheduled time and made the repairs for the quoted costs, no surprises and my door is working again. Ben answered all my questions and gave me some good maintenance advice. Great experience all around.
Worked wit Ben today! He did an amazing job of Fixing my two openers as well as updating a few pulley parts on my doors. I will definitely recommend this company to anyone having garage door issues
Great experience, I tend to shop around to get the best deal I can and the difference in price between the first person that quoted me and Raynor was over $700. I was serviced by Justin and he was very knowledgeable, he explained everything very well without trying to up-sell me and left my garage doors even better then before they broke, great guy I tend to give a lot of 4 star reviews but Justins customer service turned it into a 5 star experience.
The wife and I are phenomenally pleased with our new garage doors. They really have made our home so beautiful. The process of ordering and installation was so easy and we highly recommend Raynor.
Great customer service! We love our new garage doors! The installers were so good and helpful.
Most competitive price we could find around Kansas City. The guys that installed the doors were professional and courteous and cleaned their mess after they were done. We were very impressed and would recommend them to anyone looking for a garage door.
Raynor replaced my old garage with a new one. The crew was very quick and efficient. They took the time to adjust my existing door opener stops after the door was installed. They even took the time clean and sweep up the garage after they were done! I would highly recommend Raynor Garage Doors!
They replaced/repaired parts to a 20+ year old door. It works beautifully now. Saved Mr hundreds. I wasnt ready to get a new door.
William was professional, friendly and most importantly got the job done right and efficiently! I would not hesitate to call Raynor again and would recommend them to everyone!
Installer Justin was great. Arrived on time and quickly replaced the springs in our garage door. Door works great now and am really appreciative of the work.
This is the second time that I have used Raynor Garage Doors for repairs to my existing garage door. Both instances have been fantastic experiences. They are knowledgeable, professional and reasonably priced. I will certainly use them again and would definitely recommend!
Sales & customer service communication was horrible! What they tell you isn’t truthful with regard to the installation process. Based on that alone I would not recommend this company to anyone.The Technicians that were sent on the other hand were hands down the BEST! They were on time, courteous, very informative, & did excellent work!
Very happy with the timeliness, communication, and work that was done. Would definitely recommend Raynor.
The gentleman was very thorough and super nice! This is the second time we’ve used them and they always fix things in a timely manner.
Service was fast and very good. Highly recommend!
Their service was excellent! Very quick and reasonable. When the door spring broke i was not able to get the door up, they responded that same day, fixed the problem and suggested that I should replace a couple rollers that weren’t working well or change to nylon rollers because they were maintenance free and quiet. Very happy with the nylon rollers, very quiet.From original door and opener installation 11 years ago this was the first problem. They do excellent speedy work for what I consider a reasonable cost!Thank you!
I highly recommend Raynor Garage Doors of KC! Locally owned, honest and knowledgeable. From the sales associate, all the way to the installers. Professional and friendly.
Even with a garage door shortage, they were able to acquire a garage door and install in a month! Great work, professional employees and prompt response to questions!! They are amazing!
From sales and office to the installation crew, all were professional.Our new doors work great!
William was kind and efficient. He fixed the problem with the garage door in no time. Thanks again. I would call him in the future.
Mike was straight forward and fair during the sales process. Alex and BJ were on time, efficient and good with explaining upkeep protocol. Raynor had to specific barn door pressed metal garage doors we wanted (not an overlay). We are happy!
Very friendly, affordable, professional, and went above and beyond to help us. We are really happy with our new garage door.
The man that came to fix my garage door was polite, professional and knowledgeable. He answered all my questions and informed me that there was an App that I could use to open and close both my garage doors. He was even kind and patient enough to walk me through it.
Raynor was great to work with. Chris came out quickly to do the measuring and we actually bought a mistake door they had in stock. Door was perfect just wasnt the door the original owners wanted. They gave us a fair price and install team was on time and very efficient.
I love my new garage doors. From the salesman to the installation to the follow-up service this has been a great experience. My doors look great, fit well, and are so well insulated. Very pleased!
Serviceman did his best to save me money. Knew his product. Was on time. Kept communication going through the service call.
James and Blake were very professional and did a great job installing my mother’s new garage door! The only issues were in shipment delays which were not Raynor’s fault. Raynor kept us informed the whole time
Great technician (William) came out to make a number of problem adjustments to get our door running properly. Despite suffocating heat, he stuck with it and get ever working the way it should. He is a real credit to Raynor!
Ben was kind, respectful, personable and quickly assessed our 3 year old garage door from Raynor. Then, he “literally” got things back on track! Lubricated the springs after adjusting them to a safer level of tension. Talked to us about maintenance of the door that we could do ourselves using motor oil. Thanks for coming out so quickly after we noticed a problem!
Had wonderful service and tech who installed was knowledgeable, considerate, and professional! Also a great representative for your company!
The guys were super friendly and explained everything to me. They set up all my remotes for me and very helpful and courteous. Would definitely use them again and recommend them to anyone. Very satisfied.
Couldnt ever get a call back after calling and calling for weeks. I eventually had someone come out and look and said that they would need someone else to come back out and look at my doors because it would be more challenging. Never got a call back. When I finally called the office woman was confused and never heard of such and that they would contact the tech who came out and call me back.....again, I was never called back. I live in a single family home so I am not sure how it was difficult as I ended up with several other companys in the area who easy were able to offer a fix because it was literally just a replacement door. Save yourself the time and do not bother even calling them because they dont care enough about YOUR time to call you back. Poor business model.
Everyone was wonderful from Chris in Sales to Kenny my installer. Super professional. Listened to my needs. Gotten me taken care of quick. Thank you all!
Great Customer service from day one of estimate till installed. Installers were very friendly and professional. They gave very detailed information of maintenance. Love my ne w garage door.
Mike gutherie and his associates were very professinal and knowledgable and friendly.installers were experienced and did excellent job.left the place spik and span.highle reccomend for any repair or new purchase.
Raynor was very quick to respond when our door wouldn’t close. The tech was so helpful and kind. Highly recommend!
Outstanding service from the initial quote of the door opener to the next day quality installation. Highly recommend Raynor Garage Doors!
Family owned company that is knowledgeable about repairs and highly efficient. They attend to your needs.They came through when I needed them most. A special Thank You to William.I highly recommend Raynor.
They are nice and got the job done professionally.
James and his associate was very helpful and knowledgeable about the installation process. He also led us step by step through the auto linking process after the openers were installed. Thanks again for all your help!
Efficient friendly service.
Technician showed up in a timely manner. Very professional and friendly. Solved my problem. I was very happy!!
Great work and came back to fix opener when I had an issue the next day
Arrived on time, very professional. Cleaned area thoroughly when completed. Would definitely recommend to anyone needing garage door related service.
Ben called to let me know when he would be arriving. He replaced both springs, and provided some information regarding the garage door openers. I have only had good experience with Raynor.
We had a fantastic experience with Raynor! Chris Vasquez was wonderful and quick to respond to questions we had and had a great price. The install went smoothly as well and the final look enhances the value of our home with beautiful and quiet new garage doors! I highly recommend them! Their website was awesome, I could take a picture of my house and see what it looked like with different door styles which was so helpful.
Excellent experience overall. Shane was very polite and professional, and I would definitely recommend raynor to friends and family
Loved working with Raynor on our new build, they were easy to work with and completed their work in a professional and timely manner. Absolute pleasure to work with, and will be again once the shop is completed.
Justin in the office was so helpful n knowledgeable.William was amazing! Very good at installation!
Friendly, on-time and knowledgeable. Would definitely recommend them to anyone who needs repairs on a garage door.
Installers arrived promptly. Very courteous and professional. Weve used Raynor before and would definitely recommend them.
I have been using them for years -For both commercial and residential.Always great customer service.
William is a pure professional and I will be going with Raynor for all of my garage door needs in the future! Thanks for delivering top quality service!
The tech was professional and courteous fixed the problem quickly
SUPERIOR SERVICE, EFFICIENT AND VERY FRIENDLY STAFF!!!!5 STARS !!!!
They responded to my request within MINUTES! And called back within minutes. I am used to it taking a couple hours to get a call back for services with other places. Not them!Dale was the one that came out. He was super friendly. Very personable. And very efficient. I appreciated him, so much!I would highly recommend them!
Needed the torsion springs replaced on a garage door.Showed up early, got right to work, was pleasant and friendly to speak with, and fixed me right up! Pointed out a seized door roller I also had and how to deal with it, what to look for, and when they could (and should) replace it.Highly recommended!
The service provided was done professionally and quickly at a reasonable price.
Raynor Garage Door was awesome through the whole process of fixing my garage door. Setting up a time for them to come out was super easy. The gentleman who came to fix the garage door was fast and efficient. He was able to determine the issue and fix it within less then 30 minutes. I would highly recommend them to anyone else for any garage door needs.
Raynor is the best! Very prompt and great guys to work with.
The tech did a wonderful job diagnosing the problem and then fixed the garage door opener accordingly. Great attitude and great service!
Professional, prompt, courteous, and a great overall value.I cannot begin to tell how impressed with this company our family is. After our garage door opener had burned out we needed to purchase a replacement. We looked at a few different spots, but this company stood out the minute we made contact. We were recommended their services by friends of ours, and ... Wow. They responded to my email the day I sent one for a request for quote, walked me through what was recommended, got me scheduled quickly, and gave me a very reasonable quote. They called to verify they were on their way. Greeted us when they arrived and walked us thru everything they would do. Friendly and courteous the entire time. They even went the extra mile of helping my wife program her car with new opener. They wouldnt leave until they knew EVERYTHING was functional as it should. I cant recommended this company enough. Just a top notch organization.
Raynor is a very credible and professional company. The service was great and timely. I would highly recommend them for your garage door service. Each call four service was handled with care and concern for my time.
We got a door installed 2 years ago it’s still performing great and was installed properly. We love the look of it and people ask about it often.
We searched many overhead door companies in the area to replace our garage doors, and Raynor was the best by far in terms of styles, appearance, and cost. Despite some minor hiccups, Raynor stood behind their process, products, and treated us like royalty. Their installation teams are amazing. We love our doors and the features and app! Love this company, their ethical and dedicated service, and recommend them to anybody looking for quality and value.
Had Raynor out to replace a keypad...very good service and highly recommend againRoy S
The gentleman who came out for the estimate was efficient and polite. Very helpful. Once I ordered, the door was installed timely. The two guys who installed it were wonderfully friendly and helpful. I had thought I was getting a generic white door, but it turns out that they had ordered a dark brown one to match the one they removed! I was so happy to see that once it was installed! It was perfect! I will definitely use them again!
Chris was great helping us to get a matching garage door.The two young men who installed the door did a really good job and spent a lot of time making sure the door was aligned properly. We had a bad connection in our opener and they also fixed it. I was very impressed with their persistence and deligence. I would recommend them to everyone!!
We thank Raynor for getting the doors, windows and Mechanisms installed as we agreed. They were prompt, courteous and helpful. We would use them again. We recommend them based on our experience.5 Stars
Very friendly and prompt! They couldn’t fix my issue because I needed a new door which wasn’t under the warranty however he did what he could and got rid of the squeaking for now till I can get a new door.
Had a door spring bust on a Thursday and they were here to replace it on Monday (1 business day after I called). They arrived early in the scheduled block of time, calling my cell before arriving. While here, they suggested replacing my broken 2 spring system with a 1 spring system, which was the less expensive option. They covered the benefits of each, including showing a comparison chart of two solutions specs. Everything I would hope for in a repair! Will use again.
Very prompt and efficient.
I have been a loyal Raynor repair customer for many years.I got several bids for replacement of two garage doors, however I was not necessarily shopping for the cheapest. Service, quality, responsiveness to questions and my repair history made the choice of Raynor an easy one - and Raynor is very competitive on price.The new doors and the installation are great and we look forward to enjoying the new doors for many years to come.
Very good service Prompt, knowledgeable, efficient. Kept us aware what time would arrive. Have had no problems since they replaced the garage Door opener. We would recommend this company to anyone needing their services.
Raynor did a great job installing new garage doors and openers from top to bottom. The installers were very friendly and knowledgeable about every aspect of the installation. They were also very well priced. I would recommend them to anyone.
Their service, products, customer relations are top notch. Their installer called ahead to confirm when he would arrive...this was very helpful. They answered all my questions, worked quickly and safely and cleaned up after they finished. I highly recommend this company and their products and services.
Used them before, used again. Appointments were scheduled quickly, gentleman was on time, and even told us something we didnt need we thought we did. I appreciate integrity in any business.
They came and helped fix some issues from another company. My technician (I think his name was Del) was WONDERFUL. Would highly recommend them for anything.
Eric did a great job fixing our concerns and communicating what needed to be done. I have already recommended Raynor to a friend and they did purchase a new door from you. I look forward to using Eric for our future service. Thanks again for your prompt response.
Easy to schedule an appointment. Tech called before arriving and serviced my door efficiently and quickly. Very courteous and friendly. Always happy with this company.
Nice product at a reasonable price. Sales and service OK
We had two 9’x7’ doors replaced and the work was done by noon with some repair and replacement of 2x6 framing. Courteous and professional. Great job! Thanks
Very pleased with the character and friendliness of Del, the garage door professional. Very knowledgeable about the product and he went beyond what was required. Highly recommend this down to earth man. Thanks Del!
Took time to get door ordered, but once ordered, good delivery and install. Looks very nice. Chris was on time when he came to measure door and easy to work with when purchasing.
Prompt, excellent, expert service. The technician was very knowledgeable, and friendly to boot. They told me when they were coming and gave me a courtesy phone call when they were on the way.
Trustworthy and timely! Ive used them with multiple for my rentals and for personal homes. Im also a real estate broker that have had many clients use Raynor. Always a great experience!!!
I called yesterday late afternoon and was able to get an appointment for today. William called about 20 minutes before the scheduled time saying he would be there right at the beginning of the window scheduled. He arrived and had the issue fixed, lubricated everything, and told me what to expect with my aging opener within 15 minutes or so of arriving. Everyone I talked to was so polite and professional. All around a fantastic service experience!
After a terrible experience trying to get Mark Moore from Moores doors out to my house, my neighbors recommended Raynor.I called on Thursday after hours and left a message. First thing next morning I received a call and was told they would be out at 3:00 pm Monday.Monday rolled around and Del came out on time and was a pleasure to talk to. Very polite and down to earth. He immediately saw the problem with my door and fixed it. Afterwards he lubed up the gears and even fixed the electronic door sensor.A great experience and I definitely recommend. Price is reasonable for the quality of work you receive and the great customer service.Thanks again!
Top notch people with great product
Service was extremely helpful and both Alex and James were as sweet as they could be. Very knowledgeable and worked well together.
Was very impressed with the professional knowledge and expertise of the Raynor technician who corrected a mating issue between the bottom door panel and the vertical side seal..Also a polite and friendly person...Great customer/technician experience...