The young lady who helped me, Taylor, was the only good experience. I came in looking for a recall repair, they changed the relay then couldnt get my car to start. I had to pay to get a diagnostic or else they would have pushed it out for me to deal with.I had literally just replaced the battery two days prior, they didnt get my battery cable on all the way and engaged the anti-theft. They ran the battery completely dead trying to start it and then tried to tell me the alternator might not be charging. After they put the battery cable on tighter and charged the battery, it cranked right up. Imagine that. An hour repair turned into a 3 hour repair.They then wanted to charge me almost $300 to replace a bad crankshaft sensor. I had just replaced this same sensor with an aftermarket so I knew how long it took to change it - 15 mins. I opted to buy the OEM from them and do it myself. Many times aftermarket parts dont work in Nissans so I wasnt surprised.If I had let them do all the work it would have been close to $500 for what shouldnt have cost me a dime. What a total ripoff and an example of them trying to take advantage of female customers. Too bad I figured out their game but not before these idiots completely drained my battery and charged me $150 to figure that out.
Everybody here is great - Ive had a few issues with the transmission and Devin fixed it and explained it in a very down-to-earth way. Anabell, Crystal, and Herman are all nice, hard working people! Great place!
I am so very thankful for Patrick and Brandon at Nissan of Shelby! They worked with me to get in the car I’ve been dreaming of for years! They did everything they could do to make it afford and I was able to drive it right off the lot that day! My 2019 Nissan Maxima is immaculate! If you are thinking of buying a car, I suggest you go see Patrick and Brandon! Have the car you love, at a price you can afford! Tell them Iris sent you! 🥰
Went to get my oil change and everyone was very nice. I was in and out within an hour . Thats with an appointment .
They are the absolute worst always running ads that are nothing but lies, lies, lies...if I could give no stars I would
Good