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Cleveland Eyecare, OD, PA
422 W Warren St, Shelby, NC 28150, United States
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Cleveland Eyecare, OD, PA
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S
Review №1

Amazing first experience for my little one! Went in as a walk-in first thing Monday morning for a problem over the weekend. They were very welcoming, got us back fast, and we were seen within a few minutes.What a great place!

Sy
Review №2

I have been a patient of Dr. Shep Hamrick for many years and have always been pleased with the service that he provides. He is very caring and gives the most complete eye exam available. He is always willing to take the time to answer any questions that I have. Even though i now have to see a glaucoma specialist. I still see Dr. Shep for my glassed checkup because of the time he takes for that exam.

Gi
Review №3

Lost my glasses tubing down the river while visiting NC, and this office was so quick to accommodate a contact lens exam the following day. Staff is super friendly and Dr. Hamrick got me my vision back, so I could see my way back home to TX. Thank you!!! A+++!!!

Al
Review №4

Highly recommend! Super friendly staff, professional and knowledgeable. Glad to find a great eye doctor in the area, always scary after moving to find new service providers, but I am super pleased with Cleveland eye care!

Mi
Review №5

Cleveland eyecare has a nice and comfortable atmosphere. Everyone was very friendly and helpful. Dr. Street is extremely knowledgeable and professional. I would highly recommend Cleveland eyecare to anyone in need of eye care.

Ka
Review №6

Just recently had my eye appointment to get a new contact prescription. The doctors are absolutely wonder and I am so pleased with my contacts and my visit! 10/10 recommend!

Me
Review №7

Great place to get an eye exam! They have a wide variety of glasses and sunglasses also. All around a great place

Ka
Review №8

Cleveland Eyecare is such a pleasant establishment. Both Dr. Hamrick and Dr. Street are wonderful Doctors. Gets you in and out as soon as possible, very little wait time. Highly recommend!!

As
Review №9

Absolutely amazing staff!!!! Incredible how quick and easy they make things and worked with us to make appointments for both kids on the same day!!!! Not to mention that theyre open one Saturday a month which is super convenient for working families!!!! I have absolutely NOTHING bad to say about this place!!!!

Do
Review №10

Great staff and service. I did not have to wait, and the doctor explained every thing where I could understand what he was saying. Would recommend them to friends.

Ja
Review №11

Go see Meredith for a great deal on glasses and sunglasses. Thanks Cleveland Eye Care!

Me
Review №12

Staff is friendly and they have a great selection of glasses and sunglasses!

B
Review №13

This practice will charge you for upgrades you did not get and then charge the insurance for the same upgrades along with other upgrades you did not get at all!!! . So they get paid twice for the same service. When you ask them about the bill, they come up with some explanation for why the charge. Like Reflective coating is the same as scratch coating. They Are Not the same. Look it up in the dictionary. My insurance company and I were overcharged all the way around!!! If you want to keep your money, Do not go to them!

Gl
Review №14

In a word - AWESOME! Five Stars are not enough. More words of praise to this team - Professional, caring, service above self - Dr. Street Hamrick came in on a Sunday to render aid and remove a metal fragment that had snuck past my safety glasses and lodged in my eye (what amateur automotive restoration project would be complete without a trip to a doctor?) Steady healing hands removed the sliver and then polished out the rust present in the blink of an eye. Courteous and gentle. Can not thank the entire team enough. A blessing to Shelby, Cleveland County and surrounding areas. I was not even a patient there. To go out of his way like that, on a Sunday when they do not have scheduled office hours, saving me from an emergency room visit - as I said, awesome. I am very grateful - Thank you Dr. Hamrick.

Al
Review №15

Sitting around for 45 minutes after my appointment time and there was only 1 other patient... I asked what was taking so long oh I dont know... well how much longer I dont know... walked out and will be finding a new eye doctor.

Ch
Review №16

The doctors at this facility are amazing, along with the ladies up front! They were so patient with me, and helped me find the perfect pair of glasses! Thanks yall!

Br
Review №17

Great experience each time I visit. The staff is super friendly and helpful. Eye exams are thorough, but quick.

Sh
Review №18

Hamrick was great! Nice place great service!

Bo
Review №19

Very slow took them 2 hours to do a exam then waited a month they never called about having my glasses when I called they said oh we have had then then I get there ny bifocals are not right and they do not want to fix them cause I have medicaid not happy will not go back

T
Review №20

Outstanding service.There was an issues with a pair of sunglasses I ordered and not only did they make it right but they upgraded my lenses at no cost to me. They have a large selection of glasses and sunglasses as well. If best in class service is important to you, then do yourself a favor and shop locally.

Ma
Review №21

Friendy staff, very helpful. The doctor took time to listen to, and answer my questions . I was very impressed with the quality of service I received . I would highly recommend them!

Ch
Review №22

Excellent service, friendly faces, at competitive prices! One of the great things about living in a small town like Shelby is getting to do business with places like this! Go ahead and visit them for all of your eye care needs - you won’t be disappointed!

ka
Review №23

When I returned to Dr. HAMRICK on October 26 he found a hole in my retina. His staff made a appointment for November 17. The retina is very sensitive a needs to be treated immediately. 4 weeks is dangerous because scar tissue can build up around the hole causing very serious problems. After much research I confronted the receptionist again and she made another appointment with another doctor in Charlotte for November 9. That is 2 weeks untreated. So I took it upon my self to find another Dr in Greenville SC. Who will see me on November 4. I called Hamrick office again to cancel the appointments and was told the doctor was recommending me to the best folks he knew. Sure he was, they all work for the same practice. Another good old boy network. I researched eye specialists SC. So if you want something done right you got to do it yourself. These Cleveland/Morganton eye care folks may be good. But they sure were not interested in helping me with my emergency. 1 star for non performance

Da
Review №24

The girls in the office were so kind, helpful, and down to earth. They made our visit great. Dr. Street Hamrick was also amazing and very thorough. They all, as a team, went above and beyond our expectations. I’m so thankful we switched to Cleveland Eye Care. 😊

Te
Review №25

12/27/19 - Managed to lose my everyday glasses so called in and spoke to Savannah who told me to come on in and they would help me out with a new pair. Found a pair I liked and Savannah took the time to adjust the frames to make sure the fit was going to work for me. I know I paid a little more than I could have gotten a replacement pair for on one of the online stores, but having that personal touch, getting the glasses dialed in for me perfectly is definitely worth the extra!Lost my glasses in the lake so called these guys and they worked me in the same day! Even working me in they took me back at appointed time. Courteous, efficient and hometown friendly service beginning to end.They took the time to explain my insurance and how it worked which I couldnt even get the insurance carrier to do.They have a nice selection of frames and are willing to take the time to make sure you get what you need at a price point that works for youDid I spend a little more than what I could have gotten glasses for at the impersonal big box stores? ...probably. Do I feel I got a great value? Absolutely!

Su
Review №26

The staff and doctors were very friendly, professional and knowledgeable!! I felt they went above above beyond to accommodate my needs. I felt like I received excellent eye care today and will definitely recommend Cleveland EyeCare to friends and family!! Very impressed!

Do
Review №27

I had an appt. today 12/10/19 and Dr. Street was awesome. He examined my eyes and showed me pics of my eyes and explained it detail what I was seeing. I appreciate all the people there and how nice they are and make you feel welcome.

Ch
Review №28

Dr. Street is very thorough in examination and explanation of my vision and examination. I have learned more about my eyes since coming to Cleveland Eye Care than I have in 20 years of been seen at other offices. Savannah is also a rock star that takes very good care of you!

Ka
Review №29

Absolutely the best Optometrist in town!!! They are very prompt and get you in at your appointment time . Dr. Street has a wonderful personality and was amazing with my autistic son . He was so nervous about having his eyes checked and when we left he was so excited about his glasses that he couldnt wait to get them!! Ive been going to another practice for 25 years and always dreaded going to the eye doctor. Im so happy to have found this practice so that I dont have to dread it anymore. I cant say enough good things about this place!!!

Ma
Review №30

I was so pleased with my experience here. Dr. Hamrick was thorough and explained things extremely well. And, they took care of me quickly which is great for a busy mom!

Su
Review №31

The doctor had a attitude and I was not impressed

Ap
Review №32

The Doctors and Staff at Cleveland Eye Care are all top-notch! They go the extra mile to make sure you are more than satisfied with their services. Very friendly and very professional. A+!

av
Review №33

Savannah was so helpful and really helped me to understand all my options! I would highly recommend this place! They go above and beyond!

De
Review №34

I was very pleased with my eye exam and I really liked Dr. Street. But when I asked for my PD I was told I would have to pay an extra $30 for it. In my opinion your PD is part of your prescription and you shouldnt have to pay extra for it. No one is going to dictate to me who or where I can get my glasses from.

Am
Review №35

Today, my husband and I visited Cleveland Eyecare, as we do every year. The staff and doctors are always friendly and helpful. They take the time to explain the procedures and talk about any options that may be appropriate for our situation. We always leave feeling well informed about our eye care and with comfortable contacts and eyewear. Great atmosphere!

Di
Review №36

Very good at what they do. Nice and respectful. Prefect service

Je
Review №37

My visits to Cleveland Eyecare have been the best Ive experienced. The staff, assistants, and doctors are all pleasant and professional. The office is is clean and well-decorated, and the selection of eye-wear is extensive. I highly recommend this establishment!

An
Review №38

Woke up with a painful eye.. Called these guys and they worked me in that morning.. Dr Street got me feeling better right away and the girls up front were so friendly! Highly recommend this place!

Kr
Review №39

Very helpful! I feel confident that Dr. Street has helped me with my dry eye issue and Im looking forward to seeing better again!!

Ta
Review №40

Great staff! Great optometrist! Very comfortable and great prices.

Ca
Review №41

Great customer service! The ladies are always very nice and even remember your name! I was incredibly impressed at how personal everyone was while I picked out glasses. One of the Doctors even weighed in on the decision. I would highly recommend anyone to go see Dr. Hamrick.

Jo
Review №42

Very pleased with the quality of service that was provided. Brooke helped me pick out awesome frames and lenses. Dr Street was very thorough and professional. Would recommend to anyone!

Fr
Review №43

Brooke was super helpful with my glasses and Dr Street is an amazing Optometrist. Best eye clinic in Shelby by far! They made me feel right at home. Will definitely be back!

Is
Review №44

So, I had never been to the eye doctor before. These people made me feel much more comfortable. The doctor was nice and reassuring. The lady helping me pick out eyeglasses was helpful, even if she didnt know they were really called leopard skin frames (haha).

Ch
Review №45

I arrived here having come from a bad experience a year ago at another Shelby business. I found the office to be pleasant and quiet, the staff to be engaged and warm, the pricing to be quick and reasonable, and the doctor to be efficient and thorough. I can only recommend - highly - that you consider Cleveland Eyecare if you need an eye exam in Shelby. I will be back.

Vi
Review №46

Dr. Street and the office ladies at Cleveland Eyecare are fabulous. My son went in to try contacts and they worked with him so patiently and kind. We are so grateful. Thank you!

Je
Review №47

Very friendly staff. Dr. Shepard Hamrick was nice and very thorough. He took his time and answered all my questions. This is my first time getting glasses, but they made the experience positive. Brooke helped me pick out glasses and fitted me for them. She was very nice and patient. I highly recommend this office.

An
Review №48

Wonderful experience at Cleveland eye care. Staff was excellent and took time to help me

Za
Review №49

Great selection of glasses. Savannah and Brooke were really helpful in picking out glasses and Dr Street gave me a thorough eye exam and I was in and out in no time. Would recommend.

Ph
Review №50

This was My first visit there, and it was amazing! The staff was very friendly and helpful. I would definitely recommend them to anyone.

ch
Review №51

First time using this business. The only thing I regret is that I didnt find them sooner. The young woman that checked me in and did all the pre exam stuff was awesome. The doctor was very friendly and knowledgeable. Great place and amazing people !!!!

Ch
Review №52

I was just walking in with a family friend for her appointment and I asked if they were accepting new patients and they told me yes I asked to schedule an appointment and the receptionist was very friendly and professional she told me that if I had time I could wait and see the dr in a few minutes.....the dr came and did my exam and he was really great he actually listen to me and answered all my questions...he also made it possible for m to be able to afford my contacts and glasses thank you Cleveland eye care

Fl
Review №53

I love coming here! They take care of my eyes and they are really sweet people.

Ja
Review №54

Dr. Street helped me so much by figuring out my blepharitis.. was actually an autoimmune condition of my eyelids. I can’t say enough good things about the staff and quality of care at this practice. Well priced and they know how to work with your insurance for your best interest.

Ed
Review №55

I was having a hard time with the center I had been going to. Had to wait 3 weeks for a appointment, go to one of their other offices and then on appointment day the doctor was not there because of a emergency. I called Cleveland Eyecare and ask if they could get me a appointment. They made me one for the next day. Thanked them and told them what I had been through. Oh your in Shelby, come on now and we will get you in in, examed and out in less time than I waited at the other place. Great place and people. Go ahead and call them youll see.

Ab
Review №56

Had a great experience at Cleveland Eyecare and was very impressed by the selection of glasses available. Brooke was very knowledgeable and helpful with finding a frame to work well with my prescription. Dr Street did great with my contacts and answered all my questions. Will continue to be a loyal patient!

Ba
Review №57

Such a friendly and helpful staff! I was recommended by a friend and was blown away by the customer service and support they provide!! Will be going here for years to come.

Mi
Review №58

The Staff was extremely courteous and professional to deal with. I would recommend them for all your eye care needs.

Sh
Review №59

They helped me pick my glasses and it was an easy appointment. Everyone is so friendly.

Ki
Review №60

Been coming here for 20+ years. Best eye exam you can get. So nice & treat you like family. Have my whole family coming & now our third generation. Thank you to all at Cleveland Eye Care

an
Review №61

Im very pleased with the quality of care given to my daughter. The doctor and staff are all very nice. They are also very patient and helpful with picking out glasses.

An
Review №62

My first time having contacts and the staff was incredible. The small town, family atmosphere is so welcoming - I won’t go anywhere else!

Da
Review №63

They really work with you and they know how to help people first hand.

Gi
Review №64

Wonderful customer service. Dr Hamrick is very thorough. Savannah is so helpful picking the right glasses!

Ji
Review №65

I had an awesome experience. The staff was very helpful and answered my questions and concerns. I highly recommend them.

Ma
Review №66

Very impressed with my first appointment. Staff was friendly and respectful. Dr. Street is knowledgeable, professional, and likable. I am satisfied with the extent and care I was shown. Would recommend them to friends.

Th
Review №67

Great place! Dr. Street and the staff (including Jessica) are amazing!!! Will be a forever patient for Cleveland Eyecare! #Grateful

Sh
Review №68

I had my first eye appoint in their office with Dr. Street. He was super nice and the office staff was very friendly. The staff assisted me in making my choice for glasses which was very helpful. Would recommend this office to anyone.

Ly
Review №69

Had a great experience at Cleveland Eyecare yesterday. The whole staff was very helpful. From the pre-exam to the exam with Dr. Street to the picking out of new glasses. You can tell customer service and satisfaction is very important to this group. I would highly recommend Cleveland Eyecare.

Ch
Review №70

Friendly and knowledgeable staff and doctors. I love my new glasses.

Te
Review №71

I have multiple sclerosis so I depend on my optometrist to check my eyes more thoroughly than an average patient. I am never disappointed. Also the staff is excellent suggesting the right frames for me especially since I suffer from headaches. Thank you so much, all of you

Cy
Review №72

Great experience! Loved working with Brooke and Stephanie.So much help with choosing frames

Ja
Review №73

My appointment was at 9:15. I was a new patience, so I got there early to fill out the paperwork. It was painless in spite of my ineptness and having to text my spouse when I did not know the answer. I only waited a few minutes before my exam started. The entire experience was very nice. From the moment I walked in to when I left, the staff was courteous and professional. I highly recommend you consider scheduling your next eye exam with Cleveland Eyecare!

Me
Review №74

The staff at Cleveland Eyecare are simply amazing! Go visit them! They have a great selection of glasses and sunglasses! They are very knowledgeable and super friendly!!

Tr
Review №75

The team was fantastic and gave me a speedy and accurate check up! The best eye care specialists I have been to!

Li
Review №76

Dr. Street is truly one of a kind. No other doctor has ever taken the time to explain everything to me and deal with my anxiety the way Dr. Street has, highly recommend!I have been seen in his office 3 times, the staff is always friendly and up beat.

Co
Review №77

I’ve been going here since I was little and have always received exceptional service

Ro
Review №78

I recently consulted with Dr. Street regarding a prescription change, and new prescription sunglasses. Dr. Street was very knowledgeable and patient. He found me the perfect polarized lenses and frames. I highly recommend Cleveland Eyecare!

Me
Review №79

The staff was welcoming. They served me well with my contacts and prescription sunglasses, helping me choose the one to fit my lifestyle and face.POSITIVE eye care experience.Dr. Hamrick is patient and answered all my questions.

Sh
Review №80

Excellent staff and Great Doctors. They make feel right at home and give quality care....THANKS GUYS!

Jo
Review №81

Cleavland eye care are very polite and have awesome customer service. I am very happy with them.

ja
Review №82

The staff is very friendly. The office hrs. are great!

Li
Review №83

Savannah and Brooke are great to work with! So helpful and sweet! Definitely recommend this office to everyone!

Na
Review №84

I love the fact this place will be open on one Saturday of the month! They ladies that work here were so nice! My vision insurance would not come up....ugh but they ended up working with me. The eye doctor here is beyond nice and super caring. They ask you lots of questions to make sure they get everything right with your vison. I will defiantly be back and would recommend this place to anyone. I use to go to lenscrafters and it was just okay but this place is very personable. They talk to you and call you by name.

ho
Review №85

I had a great first-time experience visiting Cleveland Eyecare on 8-19-19 after a friend’s recommendation. Dr. Street Hamrick was professional, friendly, and prompt. I was interested in trying hard contacts but after a thorough examination with much discussion on the pros and cons, he suggested I try a particular type of soft contacts. The first pair didn’t work so we tried another. I haven’t worn contacts in 15 years but I believe I’ll be able to wear them again after Dr. Hamrick’s specIfic suggestions. We discussed, at length, the health of my eyes, particular issues identified from photos of my eyes, and what I might expect as I age. He answered all of my questions about my eyes and my contacts in language I could understand. All of the assistants/technicians at the front desk were also very friendly and professional. They gave me good, knowledgeable answers and advice about insurance, deductibles, and fashionable eyeglass suggestions! I look forward to continuing my relationship with this clinic for many years.

Ed
Review №86

Dr. S. Hamrick did a great job doing a checkup for my wife. Brooke helped us pick out glasses and was very thorough .

An
Review №87

Very thorough exam and very helpful staff. Have trusted Dr. Shep Hamrick with eye care for many years and am happy to find and report that Dr. Street Hamrick is carrying on very well this tradition of excellent service. Strongly recommend this practice.

Al
Review №88

Excellent staff and service! Brooke was really helpful!

ke
Review №89

Great people...Fast and friendly....no long wait time and they made sure I was satisfied with my glasses.

Ca
Review №90

I moved to Shelby one year ago and Cleveland Eyecare was recommended by several people. I was very impressed by Dr. Hamrick and his staff. My wife is a patient as well and we are both very happy with our new eye doctor. The staff understood our insurance and went out of their way to answer all questions we had. I recommend this place to everyone.

Jo
Review №91

Great staff, fun atmosphere, fast service.

ma
Review №92

Best eye doctor in Cleveland County! Always willing to work me in when needed and great customer service!

Gr
Review №93

Brooke and the other girls are very thorough and professional. Great experience!

Ki
Review №94

Dr Street & the staff were great! Fast & friendly service.

Is
Review №95

Very polite and caring people. Been going there since I was a kid. They do a wonderful job.

Sa
Review №96

Nice staff, short wait times, & the doctor was super friendly! I loved the frames as well!!

Ma
Review №97

All staff very nice, Doctor also kind

To
Review №98

For eight years I have been going to one of the large stores that you can find in almost all big cities. I am so glad that I was told to try Cleveland Eyecare. Dr. Hamrick is fantastic! In fact everyone in their office is helpful and extremely kind. Ill never go anywhere else!

Je
Review №99

Very happy with Cleveland Eyecare! The staff is awesome and were very helpful. We felt like they cared and wanted to make our experience the best it could be. Very grateful and happy to have Cleveland Eyecare as my eye doctor.

Me
Review №100

Very nice team and they care about there patients

Information
26 Photos
100 Comments
4.9 Rating
  • Address:422 W Warren St, Shelby, NC 28150, United States
  • Site:http://clevelandeyecarenc.com/
  • Phone:+1 704-482-1234
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Glass shop
  • Sunglasses store
Working hours
  • Monday:8:30AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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