They are by far the most chaotic, mismanaged and unprofessional pharmacy. I used the one in Morganton for years and never had the issues and problems I did here. A disaster.
Gave me 1/3rd bottle of the correct medicine and 2/3rd bottle of some completely different drug in the same bottle. Think someone got disciplined over it; either way staff was rude afterwards. They, as in totally their fault, had a problem filing my insurance correctly one day, told me I could come back and get refund for the cash difference within 30 days. Went back for refund and they couldn’t or wouldn’t make it right, ending up with me at a loss of over $100 for this. Asked for all my medicines to be transferred away from them; they dragged for over a week with pathetic excuses and claiming they had transferred them. Took getting frank with them and giving them the exact prescription numbers for them to transfer the prescriptions. I felt like they were holding my medicine hostage. My opinion is to stay away from these people at all costs.
It doesnt matter if you call your medication in three days or thirteen days before you need it... the medication will NOT be ready when you go to pick it up.When you reorder your medication...they fail to tell you it is out of stock....until you get there to pick it up a day later.Yesterday, I listened to two other people complain about the same thing while I was there.They are quick to say come back tomorrow.People have lives and have to work. Everyone dont have time to come back tomorrow.After I finally get my Grandpas medication this month (I am on day 4 of waiting on them to get it ready)I will be changing to a different pharmacy for him.
The most helpful pharmacy dept ever! Tee and Nikki were such a huge help and so nice. I appreciate this kind of service. Its nice to know there are people and businesses that understand customer service. I hope these employees are well taken care of because they are keepers!
By far the worst experience I’ve had. Drop off lady refused to put it for Mail delivery.
They always have patience and understanding with the public. They are friendly. I have been to other Walmart pharmacies and none compare to this one.
They are currently doing a remodel of the store and the pharmacy has been displaced, which has been the cause of delays according to the manager. My wife called in her medicine and it was supposed to be ready at 1pm. I arrived to pick it up at 4:30pm and it wasn’t ready yet and I was told it would be 15-20 minutes. I waited from 4:30pm to 6:30pm with a whole line of 20 people or more before I received her medicine. Three days earlier my mother-in-law had an hour and 45 minutes wait for her medicine. This is uncalled for and unacceptable. I’ve never had an issue with Walmart Pharmacy until now. I will be switching to CVS.
This is a good pharmacy. Very helpful and friendly staff that work to get you what you need.
Doesnt matter if they are remodeling or not. My husband can call his medicines in and he is told they will be ready after 1pm. You go at 3-4pm and everytime (even before they started remodeling) it will be 15-20mins. The last time we had to get a script filled we told them we didnt want the antibiotic per the doc orders to wait till the weekend and they did it anyway. Then I had a box of female stuff and the cashier didnt even want to put it in a bag... These people are just so rude.
They are very busy but most of the people are very friendly and helpful.
Its a nice place with value pricing.
Very nice people! They show great customer service even when its busy!
Slow lines most times on rare occasions you flow on through