Like the fact that when you can hardly find a Speedway, Lowes or anything else for that matter, alittle further down the rode, there sits an Ace Hardware tucked around the Corner, simply freaking amazing
Very helpful. Nice selection of hardware
Customer service is the best! They will generally have whatever Im looking for and they dont mind answering all my questions.
Overall good place. A few young guys will absolutely go out of their way to make sure you find what you need. Most of the older chaps have no problem with sharing those golden make it easier.
Had the Weber grill parts I wanted. Web site correct. Also had 2 screws needed for work. Thank You.
The employees are this store are fantastic! Sherri has been awesome since day one, remembering who I am and my current projects like a pro! Im so sad to be leaving the area, but I am going to miss her the most! Yes, they have other awesome employees, and quick to help and all, but Sherri is something special!
Friendly staff, showed us what we wanted, even helped us outside. So grateful when you can find a place that still offers customer service
Always well supplied with anything youd need from a hardware store, and the employees are all top of the line.
The man on the floor was so helpful, pretty much helped me find my hole list. The cashier was very pleasent as well! Youve definitely won a new return customer. Thanks Ace Hardware of shelby!
People are very nice they help u as soon as I walk in the door I really like I there
Friendly staff, always so quick to offer help and you cant miss a employee if your looking for one they are actually staffed. Unlike lowes and home depot where you push a button and hope someone comes. Then hope again they are over 18 and have turned a wrench before.
I am so glad to be able to shop at a local shop and have conversations with normal regular people, they have many items i need
Theyre very clean well organized... Prices are too high thou... For every day needs u can find cheaper at local stores....
They are helpful but alittle to helpful. They follow you around like FBI agents with there ear pieces in. The last time I went there she asked if I needed help I said no thanks and on the way to the back I heard her radio to another associate to watch the guy with the blue pants and gray shirt. No thanks I will go out of my way to go to Lowes or Home Depot from now on were the prices are cheaper anyways. I dont mind helping out these smaller stores but dont make me feel like a criminal when I shop there. That will be the last time I shop here.
Awesome place to shop, staff are a great help.
A true hardware store! They always have the personnel there to help you with anything you need.
Went here to buy brass stock for a project. The prices marked on the product display is different than what it rings up at check out if it rings up. Then they have to look it up in the system and its a completely different price. So they have to go look at the display then tell you another price. I purchased 5 peices of brass and was going to my vehicle. Looked at the receipt and was charged for 6. Also dont need asked if I need help 600 times. If I wasnt felt rushed I may have spent more money. I think this will be the last time I visit this store. Would rather drive the extra 7 miles to buy my project supplies.
Made it just in time and they were really nice.Thanks
Great place .
Very helpful
This store lived up to the claim of helpful hardware man. I interacted with three employees for separate items. Each seemed knowledgable about the items, or were able to steer me to the employee with the information. The staff seemed happy to see me and and interested in helping me get what I needed. Great job!
Ive always had great service and they most always have what Im looking for. Family owned and operated by great people!! Highly recommend
Love this place. Everyone is truly helpful, energetic & a great joy to know. You are greeted upon entering store & even adressed as to what you may need help with. They are excellent employees. Keep up the great service Ace.
Almost always get what Im looking for. Friendly help every time.
Wonderful friendly Service 🇺🇲👍👍
Had everything in stock that I needed for my project 👍👍
Outstanding customer service, I believe it was Chuck who helped me find the exact item I needed probably spending 10 or 15 minutes helping me as he sorted through everything.
They are very helpful here. Thanks guys!
Always so helpful!
Love Ace, employees are great and they know the business!
Had what I needed, saves a trip to Mansfield. Support small local business.
What great service.
Beats going down to Ontario...nice to have a hardware in town...
Very personable and helpful. Easy to navigate
Friendly, knowledgeable employees that take the time to make sure you are getting the right things for your project. Highly recommended
The friendly hardware man for sure
Its a good place but a bit pricey and if your there just shopping around the customer service representative follows u the whole time.
Super friendly
Great selection
Very knowledgeable & friendly staff. Very good selction of merchandise.
Nice variety, but prices are extreme.
Great people very, very helpful. Love this place
Nice hardware with a be knowledgeable can staff.
Great place
Great service and knowledgeable staff
Got keys made
Best selection of nuts, bolts, screw, hardware in the entire area and good service ! you
I bet you cant walk in the store and within 30 seconds somebody will be helping you almost guaranteed every time
The staff is still great and anxious to help however they can. Its a smaller store so they dont have everything, but they can help you find what you want and order it if possible.
Have most of things I came to get
Staff was great, clean store with decent prices.
Extremely friendly and helpful staff! Had just the parts I needed!
Everything you need without having to run to a big box home improvement store.
Great service, had what I needed.
Great service and prices
Always polite and helpful.
Best place to shop
Always knowledgeable and helpful
Best
Nice quick stop
Great service
Great service
Very helpful
Always someone there to help you
Friendly and handy
Great service
Friendly staff.
Had what i needed