Was slowly on Wednesday afternoon Sept 30 21But other wise good employees
I bought three of the cheapest tires at this place... It came out to 123$ mounted and balanced cost 15 per tire... Comes out to 45$... Thats 12345.... Blew my goddang mind... And also.. A tire.. Thats why I needed 3 more to match.
Very unpleasant experience slowest moving people Ive ever seen in the automotive department. Had a appointment even. Find another walmart or any other tire shop in my opinion. If your in a hurry stay away. Must be nice to be paid to stand around and talk.
Went in, waiting in live for an oil change for over 20min as the lady working was cutting a key.... A line started building up, she never acknowledge any of us. Then slowly walks over and advises there is a 3hr wait for the oil change... Are you serious??!!! Why didnt you tell us this before we waited over 20min??!!!! So annoying and SO rude.
Classic walmart. Its a supercenter. But, nothing special.
They refuse to take cash. They will only except card.
I have been calling for days to verify that you have tires for my truck. I called at least 5 times every day this week since Monday... Today is Friday. My call was never answered by anyone. Pretty lame. I know its Walmart but I am still really disappointed that the tire and service is so poorly managed. I blame the store leadership.
They never have what I need for my truck in stock.
A few of the employees working at the Shelton facality are lost, untrained, dont care and oh yes thank you for my tire the 1 you just rolled to the bay doors cleaned it up against the building say heres your tire and walks away! Why thank you have a nice day and as a matter of fact I not only can roll this tire to my SUV but I also can carry it too and even loaded it in back all by myself and you have a good day too sir!
Friendly service.
The people in the shop are great, the management not so much.
Great place to get a oil change and filter while you shop for those other things you need. The price is cheaper than I can do it at home so its a no brainier. And they sell good tires but cant aline your front end.
We go here frequently. My 6 year old was very concerned because a guy was there last time we were and said he was going to give the automotive center a bad review for not having the tires he wanted and he drove for an hour. Piece of advice, if youre driving in that far (which we do too) call ahead to see if they have the tires you need. Especially during winter. The service is always great, they work so hard and are always busy. Some days more than others. Be sure to call ahead though for tires!
These guys were awesome and helped me out with a emergency repair on the undercarriage of my car. Fixed it so I could get back home 45 miles away!Thanks so much!!!!
Bought tires here. Great price and very quick service in having the tires put on. Definitely going back.
Got me in and out with 30 minutes
The guy behind the counter was useless and wouldnt help me when I first came in, and then the mechanic guys were rude and sketchy. They claimed that policies prevented them from selling me only 1 pair tires, and that I could get a quote for 4 tires. They could only help me if I buy a set of 4 tires. I understand that two of my tires were bald, but Im at Walmart. It should be pretty obvious that I cant afford more than what I asked for, since thats what Walmart is for, you know, supposedly being affordable.Id rather leave a scathing review and never come back to Walmart for anything ever again, other than safe-ish places to take a dump at 3 a.m.
Awesome helpful people. Got a 3 hour run around from Les Schwab and Walmart squared me away in less than a hour. Keep up the good work and thanks again. Without you guys our Memorial weekend would have been shot.
Fast and easy In And Out serviceFriendlyHelpfulSpecial attention to detail from staff
Had an AM appointment but they were already behind. No big deal but very anxious worker requested my phone number. Work was done in a quick 30 min. but no call or text to inform it was done. More importantly I purchased these tires at this location and they installed stick on weights. I was here now for a rebalance and rotation but when I got the car back they had installed hammer on weights. They told me I had to request them even though they had to remove old stick on weights to rebalance... Now instead of solving the issue they told me to make another appointment to resolve it. Not how Discount Tire would have handled it.
Quick and affordable service
Slow slower slowest
Very fast and friendly service! Manager was great! Thanks for taking care of my warranty issues!
Scheduled my 4 tire installation and work was performed promptly and correctly.
I take care of my own vehicles but I know a lot of people there in the great people and if you dont know what youve done there great place to go
Unless you show up in person, dont bother doing business with the auto center. Phone system either doesnt work or no-one bothers to answer. Spent 15 min on hold several times in a row before getting a human being, just so I could schedule a tire install for an Internet order (dealing with the order process itself was incredibly frustrating as well). Never going to buy tires at Walmart again.
Had them rotate my tires. A blue-haired boy named Sean. Had a flat the next day. Went to change it, and saw one of the lug nuts was literally just hangin on. Took it in to Wal-Mart the next morning. They looked over their work order, and watched video. Said it was not them, despite the lug bolt being clearly over torqued and stripped three threads in. Refused to so anything other than say not their fault. Do not truth them with your tires. Let them change oil and other menial things, but take your tires and such to people who know how to do it poperly.
Its ok
Convenient location. One stop shop
Friendly service as always. Problems with their handheld machines and the service staff didnt know a work around so they just did some of the service for free. But on the negative, they adjusted the drivers seat, and didnt need to as I had no service inside the car.
They fixed up a flat, and changed the oil. Well done, they even vacuumed up the carpet. Honest and friendly people!
Brough my truck in to have tires mounted and balanced. They couldnt do either correctly and when I said something about it they argued with me. Completely unprofessional and I will never bring a vehicle to them again.
Brother for my oil changes to do a great job in and out but Im shopping
This is will be the one and only time I deal with this tire center. People are rude and unhelpful!!! They don’t answer the phones at all, really just disappointed how they treat people with disrespect and rudeness
Tire service was above and beyond helpful and made sure my car was safe and affordable
I purchased a car battery 2 years ago and it stop working. They gave me a new replacement no questions or hassle!
This is the second attempt at getting 2 new tires and been turned away by the same woman. The first time she told me they prefer an appointment.because the guys dont like to work. This time it was because she was waiting for someone with an appointment. She has to be losing them business and money.
Honestly the best experience I have had at a tire shop as of yet. Quick, easy, and a great experience overall
Bad customer service, I waited two hours for them to put a tire on my rim,it was done in 20 minutes but no one bothered to let me know, then they had the wrong invoice. Never again.
You cant get help, nobody knows how to help you. It is so frustrating and unorganized that I never go there unless I have no other choice. And every time I have to go there it is the same thing over again. I gladly spend more money in other places just so I dont have to deal with Walmart and how they do business.
I was at the auto center and asked for the deluxe version of an oil change and all fluid chand and vacuum the whole works for 29.99 and sad to sad the only thing that actually happened was they added 5 qts of oil, NO WASHER FLUID NO, NO VACUUMING, NO OIL FILTER, ECT I WAS SO UP SET AND WILL NEVEE RETURN FOR MY VEHICLE....I DEPEND ON MY CAR FOR EVERYTHING
Best Walmart ever friendly fast exalent prices
Very nice staff. Helpful advice also.
There employees are not helpful, knowledgeable or friendly.
They were fast and cheaper than the other guys thanks Walmart
If I want to leave in the future. You have to check myself off. Everyone works for Wal-Mart!
Best Walmart lube center ive been to.
Fixed my flat, did my oil change. Very honest and kind people!
Great service at the Auto Center. Cashier was friendly and attentive.
Fast and friendly every time. 😃
Top notch service beats the other services in town
I came in. Wanted a FULL SET of tires. They only had 2, asked if they could adjust the size, its a Kia(common car) they would not do it. There loss. So no tires $800+/- not spent, $49.95 oil change not spent. Stuff I was going to buy waiting $300 not spent. Businesss not wanting business priceless.
Super service! Great price
There policy sucks.
1 hour to change a battery
Fast place for oil change
Friendly, fast service, great prices!!
They actually had poor customer service but they did the job.
Fast friendly and inexpensive.
Great price for oil change
Best place for an oil change
Very accommodating quick work
Not enough people working at the counter
Took a tire in to be replaced. Told them what it was going onto. Gave us the wrong size. Not impressed.
Very knowledgeable and helpful
Tires peaple are slow
Their prices are on beatable
Right prices for tires and oil change
Reliable
Customer service terrible
Fast and friendly
Service was good
Good store
Max is professional!😎
Wal Mart
Bought tires.