I had a great experience at Fremont! I have purchased a few trucks across the country and this was by far the best place Ive ever been. This is a tough time to find a vehicle (chip shortage) and Theora Veinbergs was a great help. She went above and beyond to get me in a truck. It took about 1.5 hours and that is lighting fast when buying a vehicle! If I could give 6 stars I would. Thank you!

I wish to thank Kevin Roberts for an amazingly painless process in the purchase of our new vehicle. He absolutely made it easy and enjoyable all the way through while answering every question we had. Thank you again!

Big thanks to Kevin Roberts at Fremont Ford in Sheridan!! It was a true pleasure working with him. He is very professional, personable and made sure he put the needs of my family first. He made sure we got a good trade in value and a great price on our new purchase. We will be using Fremont Ford of Sheridan in the future!!

My experience with Theora at Fremont was amazing. She got me into a new vehicle that I am absolutely loving! I never would have given it a second glance but she knew exactly what I wanted in a car and found it. Between taking the time to find it, delivering it to my home after detailing, and even giving my child a puzzle to keep her entertained, they all did an amazing job at Fremont. Would definitely recommend

This service is TOP rated! My car broke down on the way from Montana to Colorado and they helped me in a big way! They were super busy, yet figured out a way to get this done and get me back on the road. Adam helped from getting my car worked in to be looked at and then drove me to a hotel, helped unload my luggage, and got me back on the road much sooner than i thought I would be! Even a car wash! He was so helpful and communicative, and did everything with a friendly smile! I cannot say enough about my experience there! It turned an unwanted situation into a very positive experience!

I would like to give a big shout out to the entire Fremont Ford family in Sheridan Wyoming. They are all very professional and made a process I normally hate, very easy and rather enjoyable. Big thanks to Theora for finding me a vehicle that is exactly what I asked for and take pride in driving! Theora works very fast with top efficiency and made sure that I didn’t have to worry about a thing. I can’t thank you and the rest of the Ford employees in Sheridan for all you did to make this a great experience. I will be a returning customer for sure and recommend others to do the same.

Everyone was very helpful and Im super happy with my new truck!

Kevin was extremely helpful, thorough, and professional. He was responsive and attentive to all my questions and was readily available when I needed him. I appreciate his open communication and work ethic. I will be using Kevin in the future for more vehicle purchases. He does his job very well and makes it happen! Joe Cirillo

Kevin made our car buying experience awesome! Love our new car! Highly recommend!

I am actually giving this a 10 out of 5 rating!!! Fremont Motors is awesome. They really worked with us. My companion and I went there for a trade in on his GMC. He couldnt be happier with it! Then I came in for a trade in and was able to get the vehicle I wanted. Theora worked with us both and I personally think she needs a promotion and a raise. Kyle and Jim were wonderful as well. All of them really make a great team, and I would recommend them to anyone. You get the in-person environment without the hastiness of high-pressured salesperson. I am so thankful to everyone there that I was able to trade in my 2-dr Jeep Wrangler for a Jeep Grand Cherokee. And I want to personally thank each and every staff member at Fremont Motors for their professionalism, teamwork, and synergy that everyone brought to the table. Theora V. is an essential asset to the company and I truly enjoined my experience working with her. Thanks again.Sincerely,Christy D. Queen

I recently purchased a used vehicle from Fremont For and working with Melissa and Kyle was really great! They are super personable and helpful. I had questions that they easily answered to make me feel very comfortable in my dealings with them. I loved the binder on Melissas desk showing things about herself and family. What a great touch. Overall it was a fabulous experience and I am in love with the car I bought!

Worked with Dane Hansen and purchased out new Yukon XL. He was very friendly and helpful. I told him what we wanted and where we wanted to be for payments and Dane made it happen without all the haggling and arguing over price and trade value. Strongly recommend going through this young man.

Best experience while purchasing a vehicle Period! I believe the vehicles sell themselves, but its the quality of the experience that brings us back. I felt as if I was working with friends and neighbors as opposed to a salesman. Jim F, Sam I, Kyle H, Schuyler D.Thanks gentlemen, you were all awesome!

Thank you Kevin Roberts for all the excellent help in purchasing a new car. I was very happy with the whole process.He was great and I would use him again. I would give a 5 star rating . Thank you. Treva Mayo

Very relaxed loved the interaction, cool dude builds a connection with customer and does what he can to give you a deal. Would highly recommend.

The amazing team in Sheridan Freemont Motors took care of my family needs. I cant say enough on how awesome they are. We were treated like family. We bought a truck from them and I would recommend anyone thats looking for great service to stop and visit them. The team will take care of you and your love ones.

My husband and I have bought 3 vehicles from Melissa. She is wonderful to work with, knowledgeable, and made buying our vehicles such a fun experience. I would recomend anyone looking for a vehicle to go see her!

From start to finish they were very easy to deal with. Respected our wants through the hole process. Very refreshing car buying experience.

Couldn’t make a deal this time, but Kevin and staff have been very helpful trying to find the right truck for my business. If it hadn’t been for this chip shortage I’m sure I would have a new dually in the driveway!

Awesome car buying experience! The team goes above and beyond to take care of their customers. Highly recommend this dealership to anyone looking to buy a vehicle!

4 stars for the purchase of Ford a year ago, if I could do more than 5 stars for the service department I would! First off, the manager of Fremont (Jerry?), wonderful guy! Second these guys in the service department are truly the best Scott, Adam, & Zale! Who fixes another companys screw up ESPECIALLY FOR FREE!!!?? This group does! We found other things wrong with my vehicle but the fact they willingly fixed my ride without asking for a penny even though I was willing to pay absolutely blows me away! This is EXCELLENT CUSTOMER SERVICE! They didnt bash on the other company either nor ask who did that, which was truly a honest mistake that could have gone terribly wrong if Fremont didnt catch it.

Such an amazing experience here the other day buying a new car! Melissa and Kyle were amazing, walked me through every step, and worked with me to get me on the road in a new ride that I am so in love with. Im so happy with everything! Thank you so much guys! I had a previously awful experience here with someone else who no longer works there, and these two definitely made me forget all about that. Thanks again!

The service has been good, but every time we have one of vehicles in for service there are lots of dirty footprints left on the door sill and on the edge of the seat base on the driver’s side. We try very hard to keep our two vehicles in clean and good condition. I wish the maintenance techs would take a little more care and clean up after themselves.

Schuylar was the absolute best! So knowledgeable, and not a pushy salesman! Best car buying experience of my life.

Fremont Motors did a great job in servicing my car and checking it all over in a very timely manner.

Brought my car in with specific service request to get my ECU reflashed so it could unlock and specifically requested that the service tech would check for an ECU chip before trying to reflash because that’s a possible reason why my computer was locking me out. Come to find out they didn’t check for a chip, and diagnosed me with a “bad computer” and still charged me 100 bucks

A couple of weeks ago, I had a recall service done on my Ford Escape. A few days later while traveling to Washington, a check engine light came on. It was diagnosed as a fuel sending unit issue, and I continued on my trip with an inoperative fuel gauge. Upon my return to Wyoming, I contacted the Ford Service department and told them what happened. They scheduled a sevice appointment to find out what the issue was.After taking my vehicle in, it was found that the fuel float arm hadnt been tightened properly and had came loose. They owned the mistake (part of the recall repair) and said there would be no charge to make it right. I will definitely continue to have my Ford serviced at Fremont Motor Sheridan because of this experience. I feel some less reputable auto parts/repair shops would have stuck me with a new repair bill and said it was unrelated to the previous work done. Thank you, Fremont Motor Sheridan for a job well done!!!

We always know we can depend on Fremont Motors and Kevin Roberts to deal honestly with us. They have been easy to work with.

Kevin and everyone at Fremont were amazing to work with. Deal was done in a very short amount of time. Definitely recommend!!!

Wonderful, friendly staff. Service was great and efficient. Very pleased overall.

We decided to go to Colorado to shop around and Kevin keeps sending me texts. He is very pushy. It seems as if someone else is not going to get the vehicle they want because they are assuming it’s me. Or maybe it’s another one of his “sales tactics” I will never consider a vehicle from them again.The text from Kevin:Good morning Danee, just wanted to touch base with you. I don’t know if you guys are still planning on going to Colorado but I did want to let you know that the offer still stands on the additional 1000 on your trade. The funny thing is, Grieners called about that expedition and my manager is not going to give it to them! So it will be here if you decide not to go to Colorado. Let me know if things change on your end. Thank you, Kevin.

My F150 was repaired as promised. But the day after I tried to call my service rep, Scott, to ask some further questions about the Multi-Point Inspection sheet. I havent received a call back yet. Also Kyle, the business manager, was to call me back regarding a warranty. I just canceled another warranty so here I am without a warranty on a pick-up that has 124,400+ miles. Not good. Im trying to give them business but Im really frustrated when calls are not returned. Were doing long distance driving in 2 wks & Id sure like a better warranty!

We were on a week long road trip, when we began to experience a check engine light and loss of power. Our cars service link app guided us right to this dealer and they took great care of us. It can be scary to think of being stuck a long way from home, but the service department had us back on the road very quickly. Highly recommend dealership.

From the moment I arrived at the Sheridan (WY) Fremont Ford dealership I felt comfortable with the sales team and was treated with courtesy and respect. There was no high-pressure feeling and I did not feel rushed to hurry up and commit to a vehicle, that was easy enough to do on my own once I was introduced to available models (saw what I liked/liked what I saw). The team was clear in their explanations and addressed any questions I raised; they also advised that the folks at Fremont were committed to service and satisfaction beyond the sale itself. I appreciated the experience provided there and am confident of future dealings and communication with the dealership. I would not hesitate to recommend Fremont Ford to those who are, or will be, looking into the purchase of a vehicle. Thanks to all at that location!

Quick friendly service.

They were very accommodating.

All of the people are very friendly and my car was serviced in a timely manner.

I bought my Ford F-150 new 9 years ago and have had all of the service done at the Sheridan Fremont Motors. I have always been able to schedule an appointment the day I call or within the next 2-3 days. When I arrive they are ready without delay, service is done quickly and expertly and all of the employees are courteous and professional. All of the work done has been excellent. Im a happy customer!

Day 6 of a 19 day Out West vacation we had car trouble which felt like transmission trouble. 1800 miles from home. These guys were so helpful. Despite being short handed they checked things out for us. Found the problem which was thankfully not transmission or engine and got us back on road in less than 2 hours. Very helpful and courteous!

I bought a very nice truck from Ford and the entire experience was smooth and they took great care of me. All of the staff were approachable and friendly. 5-star experience!

Its nice to find a dealership thats honest. This was the 3rd vehicle purchased from Fremont and they made it very easy. The service department is one of the best Ive ever worked with.

I recently had my Buick Lacrosse serviced at Sheridan Fremont Motors and had a good experience. I called and made an appointment and when I arrived for my appointment they got me right in on time. The service person was friendly and when finished he went over the service bill with me. The Receptionist (Diane) at the front desk in the showroom area was especially friendly and helpful as was others in that area. i will bring my other vehicles in to get serviced in the future, and recommend Fremont Motors to others.

I saw a pickup I was interested in looking at located at Riverton. I contacted Melissa and she arranged to have the pickup brought to the Sheridan location. I was worried that I would be constantly heckled so refused to provide my phone number. Melissa was a pleasant surprise, she did not pressure me, was pleasant and knowledgeable. I bought the pickup. Highly recommend contacting her for any car purchases.

Had a break down on I-25 in my 2000 f450 7.3 liter. Had it towed to Fremont ford for some extensive repairs. Truck now runs great! Thank you Fremont for a job well done!

Steve was an excellent salesman. He was super friendly, helped us find the right vehicle, and helped entertain my girlfriends kids by letting them color on his phone. Would recommend him to everyone.

My salesman did his job well.

The salesmen Kevin is very pushy. we said we were going to keep looking and make a trip down to Colorado to look he keeps sending very pushy text. To add to it I get a response to this review yet zero contact from a manager at the dealer. All lies

This has been the best dealership I have ever dealt with. It started last summer when I bought a used F150 from Amanda. That experience was very easy and painless. Drew, the manager was very easy to deal with as well. The best part has been the service department. I had quit using dealership service departments all together due to poor service and high prices but Fremont Service Department is GREAT!! Brent has gone out of his way to deliver awesome service including bringing my vehicle to me at work. I use them for all of my service now. I would highly recommend them for sales an service. Love it.

If i had a way to give them a 0 star, i would be more comfortable.huge margins on their cars. i mean highway robbery. believe me, if you shop around, you will certainly find dealership around the area with cheaper pricing by more than 2000 if not more.This dealership also charges for a full tank of gas and Advertisement Assessment. really? when we asked why these charges, we were explained that its from Ford.I checked other fords and was explained by 3 different dealership that its not from ford. They make stuff up as they go.Why charge every customer for a full tank of gas and the cost of advertisement?the sales rep was not able to answers questions.would never recommenced this dealership who is not honest and upfront. all these reviews you read are not fake. but they ask highly satisfied customers to leave reviews.

I made an appointment. Service department had paperwork ready, took my car in at the scheduled time for a complimentary first oil change. Did the all point check and had my car returned to me in a timely manner. Great service.

I got an amazing deal on a used truck. From Dan Poppell to the finance manager Kyle nothing but exceptional customer service. These people took good care of us through the whole process. Thanks guys!!! Your awesome!!!!

Dealt with Justin Mancini on a new Ford Expedition, he was incredibly patient and genuinely there to help you, plus very knowledgeable of the market. The entire buying process was extremely pleasant and all the people we dealt with were extremely professional and completed-performed their jobs with great pride all the way from the Receptionist to the Detailers. A little shout out to the Finance Manager Kyle Hanson as well, he was extremely patient as well and did a great job of explaining the paper work and process.

This was my first time dealing with Fremont motors in Sheridan trying to buy a new truck. Dan and Brittany were both super super helpful with trying to get me into the right vehicle. Once we found one there was slight delay with trying to get parts in as the truck I wanted was used and hadnt been able to go through their shop yet. As would most my frustration rose as I still couldnt drive off the lot with my new purchase. Dan and Brittany stayed professional and reassured that it would get sorted out and made sure the truck would be awesome. Because of Dan and Brittany Ill be back in a couple years or whenever my next truck purchase is needed.

Everyone at the dealership were extremely helpful and knowledgeable. Stormy and Jake were very attentive to our needs and wants. They listened to what we were able to comfortable afford and made suggestions for our best options. At no time did I feel that we were in a high pressure sales mode. I would highly recommend to everyone in Billings to make the shirt drive to Freemont Motors in Sheridan for a much better deal on any auto purchase.

Very pleasant to deal with these folks. I just bought my 2nd new car from them in 2 years, no regrets, no hassles. I was treated well, got good deals both times, great service.

I have been treated very well by everyone at Fremont Motors Sheridan. I have bought 2 new vehicles, and do all my service work here. Great place! First name basis!

Brandon in parts was great answered the questions I had

What makes Fremont Motor STAND OUT among all other car dealerships, and service departments in Sheridan and the surround area is THEY CARE about your needs. Fremont Motors went above and beyond with their service deptartment as well as their service technicians doing an exceptional job in repairing our truck. My husband and I would highly recommend Fremont Motors to anyone who is looking for an honest, dependable and 5 star service/dealership for any of your needs.

Very nice, great service

I was low balled on my trade and they would not honor a Private Cash offer I received from Ford Motor. The sales manager was rude, arrogant and unprofessional. When I reported him, I didnt get a follow up call and my messages went unanswered.I recommend bringing someone with you (preferably a man) to be your witness. I would not recommend this dealership.

Very friendly included with great and fair service. Nice lounge for waiting as well.

Parts department is useless and full of people who cant do their job. I wonder if theyre hiring Ill send my 8 year old over to apply for manager maybe it would improve things.

My husband and I just purchased a vehicle from Stormy Redman and the service was AMAZING!!!!! She is very up beat and willing to go above and beyond for everything we wanted to make our experience great. I will recommend her to any of my friends and family.

Excellent service

I bought a 2015 Chevy Impala LTZ recently and traded in my 2013 F150. I was skeptical at first because I havent ever bought over the phone (I live in Billings). After several conversations with Amanda, we found the right vehicle with the right numbers. She was very thorough and on point with every question that I had. She sent me pictures of the vehicle and it was as advertised, IMMACULATE! The whole process was done over the phone except for the paperwork signing. Amanda even drove the car to me in Billings and took my trade back!!! That is service. Very thorough, truthful and professional. I highly recommend Fremont Motors in Sheridan. Thank you!!!

Fair deals and attentive, and accommodating staff, glad they replied, thought Id left the appropriate stars but hadnt.

Awesome. We needed a truck, and NOW! We found one we liked in a sister company in Rock Springs. They sent for it and we came to get it the next day. It was not as advertised. Everyone at Fremont was upset. They scrambled, found another truck that fit my specs in Cody. The next day I had my truck, and for my troubles, they threw in a trailer brake controller. Above and beyond! One week later I heard a light screeching noise. I took it in and they found a bad pulley bearing. An hour later it was fixed. Again, unbelievable service. Justin in sales, Allen the manager and Stormy in Service were stars. I’ll be back and highly recommend Fremont Motors.

Took Truck in for routine service and they completed the work in a timely manner, work seemed to be done well. Offered Ride but I had one.Also completed Warranty Work, Washed Truck.Update Oct 2020: Routine Service - 40 point inspection. Receipt says SET TIRE PRESSURE but when I got in truck all tire pressers were at 28/29 PIS when they should have been at least 32P PSI. I even asked when I picked up the truck if they had check tire pressure and they said yes.If they say they do this and dont what else are they missing? Frustrating. Assuming everything else was done as stated.

Fair pricing and friendly service. They have always taken good care of me!

Excellent service they work hard to please their customers

Justin was great to work with and he and Kyle worked hard to get me into the vehicle I wanted. The process was so easy and I can’t thank them enough.

We knew for a while that we would soon need to get a newer vehicle when that fact stranded us near Sheridan. At 5:15 pm, we contacted Fernando Perez, whom wed met earlier that day, and asked if he would be willing to come get us and give us a ride 30 minutes back to Freemont Motors Shridan. Not only did he drive the one hour round trip to get us, but stayed until after 9 pm to send us on our way with a new used vehicle.We couldnt be more thankful for the service and extra attention we received from Fernando and everyone else who stayed three hours past closing to help us. We would recommend Freemont Motors Sheridan to all our family and friends!

Best service in town absolutely, go out of their way to make you feel comfortable and not pushy..I love that

We had an accident which totaled our car and left us stranded in this state while on vacation. This dealership and salesman Vigil went over and beyond to see that we had a car exactly like what we had and could be on our way to continue our vacation. We were from another state and totally were satisfied with their help and service.

I have never had to bring back my 06 Taurus because the repair was not done right. The work is always perfect.The crew are fantastic.

Because good Costumer Service is so rare, I was motivated to write a reviewto say that the Ford service department in Sheridan Wyoming still knows how to provide Quality Costumer Service.Developing a small leak in our 2015 F350 we called the Ford service department on Monday and was able to schedule an appointment for Tuesday. Diagnosing that the leak was coming from the primary water pump.It was not a very serious leak so they said they could schedule the repair for the following week and that it was still on warranty, which I was not aware of.Explaining to the service rep that my wife and I were from out of town on our way to Bozeman Montana. Not wanting to take the risk but also wanting to keep a doctor appointment, did they think I could drive that far and fix the leak on the way back. Adam the service rep said, he would ask the technician and see what they could do. Just before closing Adam called back informing me that they were able to find a new pump and the technician was now testing driving our truck and it would be ready to go when we got there.Which it was, So...Thank You Fremont Motor Sheridan WyomingDan Bevans

Very satisfied with the service here. I have been to a couple of other Ford Dealerships and this is one of the best. Very professional, courteous, and helpful. I would definitely recommend taking bringing your vehicle here for service.

Great experience purchasing our new Expedition! Highly recommend!!

Back in November I had some work done on my Dodge 1500. It was quite extensive, brakes, bearings, replace a taillight assembly, etc. I noticed some leaking from one of my rear shocks, which I mentioned to the maintenance manager, who is a nice guy. I want to point out that I never received poor customer service, but in my invoice, it said: technician noticed small seep from front shock, but seems adequate at this time. It was the rear shock, which I thought was good, which is now broken (I realize that its been several months, but I have only driven to work and back since then). As I mentioned, I was never treated badly, but there were some issues with the work, which wasnt cheap.

The service bay is clean, organized, and adequately staffed with a crew that knows what they are doing and what they have done. I couldnt be happier with them keeping my F150 on the road, cause I drive a TON of miles in all types of weather. They tolerate well my schedule, and have always been within the timeframe they offer for repairs and maintenance.

Amazing service advisor. Stormy always goes the extra mile for us and makes sure that are know exactly what’s going on. Won’t go anywhere else!

Service was incompetent and lead to catastrophic transmission failure in my brand new vehicle. Was very thankful that the dealership in Fort Collins would help me when this Sheridan dealership refused to do any warranty work. Wouldn’t even take my car here for an oil change, and I certainly wouldn’t spend a penny on a new vehicle. Quite literally the worst service I’ve ever experienced in my life.

Great experience with Fremont Motors in Sheridan and an even better experience working with Jake. I appreciate working with a sales representative that knows his product.Good job Jake.

Service wasnt that horrible but they are selling vehicles. Low balled me for a trade, had to wait and pay late fees due to the lack of communication from them to me would not ever recommend this place or buy another vehicle from there

First of all it is Sunday. Walked inside, doors open. No one there. INTERESTING

Ive gotten better and better service as time has gone on. The service people especially are very helpful and efficient. I might even buy a new car soon!!

They always treat me like i am family they are all nice to me and i think they are all great thank you me be apart of the family

Started off well. They had a good selection of vehicles. The sales person we worked with was knowledgeable, friendly and strived to answer all our questions. As we narrowed down on a vehicle and a deal, they seemed to pull a bait and switch. The vehicle we were looking at had cloth seats, but in one of the text back and forth they said they could change those to leather and a 10 way adjustable seat if we wanted. After driving 7 hours to get there, to see the cloth seats, we decided to go with the leather. They then told us, they wouldnt put in the 10 way adjustable factory leather seats, but would only send out the cloth seats to be re- reupholstered.

As always, the service at Fremont Ford in Sheridan was outstanding! Those folks take good care of you every time!

Just bought a used vehicle and you would have thought it was brand new. Paul was excellent, curtious, very fun.

These folks do outstanding job; all the way, from the sale of a vehicle to the excellent vehicle service provided by the service department.

Didnt wait long. Courteous and friendly. It pays to have bumper to bumper coverage.

Vary good place to get your car services

Fast service and highly respectful treatment. I always enjoy my visits there!

Great service. I like Dan the service vuy.

Always have good service with them and really friendly staff!

I always receive excellent service from the service department. Very professional. Ive purchased 3 vehicles from here, but its their service is why I keep going back.

This is an extremely horrible place. Do not trust the people who work here. We took a perfectly good truck in to get an oil change and magically when we were leaving, both rotars on the wheels locked up (which never happens) and we drove it back and they told me I need $600 in repair, when it drove PERFECT before I took it there. Moving on, after I took it to Fremont, the truck started leaking fuel. We took it to a different mechanic and the first thing he said to us was did you recently have someone working on this truck? Yes we did. Fremont. They have caused so much damage to this truck and now its another $1000+ in repairs. Fremont in Sheridan is shady and will purposfully damage your vehicle so that you go back to them to get it repaired. Awful people.

Very nice place.. Employees extremely nice and very understanding.

They did a good job and did it on time.