I dont have enough words to express how THANKFUL and happy I am with my experience here. No other place has been as helpful and amazing as this one. After going to multiple eye doctors and getting an inaccurate prescription for my daughter, we were FINALLY able to get her new glasses all thanks to the wonderful Bree !She definitely deserves a raise. ;)100/5 stars. She deserves employee of the YEAR.Thank you, thank you, thank you !!!!
Second time coming here for glasses! Always quick and easy with lots of frames to choose from. If they have a deal going on they will tell you so you can save money. Staff is wonderful and your wait time definitely won’t be long because they get you situated and out the door faster than anywhere else.
Super great service! The employees were so sweet and helped my daughter with her first pair of glasses. She was able to get some really cute ones, even with medicaid. They adjusted the ear pieces for her and she couldnt be happier! She had a great day! They got them made in 12 minutes!!!! Mindblowing! They really live up to their name! Definitely recommend them.
From the time you walk in and are greeted, until you walk out, everyone is friendly, nice, helpful, and efficient. My 4 pairs of glasses were ready in 28 minutes!!! GREAT Customer Service, they genuinely know the meaning of the word.
Fast service. Amazing customer service. The girl who helped me went out of her way to help me pick my frame she explained my insurance coverage clearly and sufficiently. I got my glasses in less than an hour. I love this place and I will never go anywhere else.
In your Sherman Texas location, Chelsea is an amazingly caring & helpful lady! She helped us greatly throughput the process - going above & beyond what we would or could have expected! She made our experience with your company a real pleasure. You are lucky to have such a superb representative for your customers!
Professional and fun. Always a great selection at every price point. So if youre on a budget check this place out. Medicare and Medicaid as well.On the other hand if youre a Top Shelf personalityTheyve got you covered.Thanks again Eyemart Express.Never a disappointment
Super fast service, yes they are busy at times, but really 17 minutes after I left my glasses were ready. Thats amazing. Pricing is very reasonable as well, how can you go wrong?
The best place to go . So friendly and caring . They work hard to get everyone in and out as soon as they can, with kindness . Prices are great, and affordable .
Excellent customer service, greeted quickly, eyewear ready in less than an hour, informed of special deals, second pair sent back for regrinding with no refusal . - per my husbands visit.
Even though there was quite a bit of customers, there was plenty of staff on duty. All of the staff were very friendly and the line went fast for as many customers that they had. My 12 year old daughter was getting glasses for the first time and she had a very good experience, her favorite was that they had her glasses ready in 10 minutes and she got to take them home.
Great experience! Teneisha W. Was amazing and made the process of getting glasses so easy!
Very friendly environment, and extremely patient and helpful! Have amazing selection to choose from in Men’s/Woman’s/Youth + sunglasses and safety glasses, they have it all! And the staff is more then willing to help you find that perfect pair.
I was so surprised and pleased at the price and the short time it took to get a pair of glasses AND sunglasses in less than 2 hours. Love the way they fit and Tracys amazing! She knows her stuff and she knows how to treat her customers!
Went there yesterday to get my kids glasses. I’ve taken them there for years now. But was so excited when I got a text 9 minutes later telling me that the glasses were ready. Won’t take them anywhere else!
Everyone was very nice and helpful and my glasses were made in about 30 minutes.
Very fast and efficient. Helped me pick out the best frames, worked with my insurance quickly and told me that my new glasses would be ready in an hour. They were ready in 30 min!
They were very helpful, prompt, and very friendly. The lady who was preparing my transaction, was so helpful with helping me decide on which pair of frames looked best on me. I had a great experience at the Sherman Eye Mart location. And they had my glasses ready in 42 minutes!
Fastest service I’ve ever received! 3 minute wait, picked my frame, measure and out in less than 30 minutes. Went to buy a new Kindle 1 block away and received text while paying….28 minutes from time I left store! And NO adjustments needed! Perfect fit! Now that is a job well done😁
The ladies were very short handed this morning but worked their burrs off to get all of us taken care of. After I picked out my glasses they were ready and I was on my way back to work within an hour. Great location and great employees.
I’m so happy with my new glasses!! They are beautiful and fit so well. The staff was just wonderful, everyone of them were professional and friendly!! I got my last gasses at Stanton, I learned my lesson!! Eye mart is THE ONLY PLACE TO GET NEW GLASSES!!
My prescription is always a thick pair of lenses but eyelets always helps with a greater selection. I can always find a pair of frames that I like. They always find the cheapest rate for glasses. With insurance or without they will get you the best price!
Eyemart Express in Sherman has the best prices and best customer service. Jenny went above and beyond. She was extremely friendly and had a great positive attitude.. The ladies behind the counter that were adjusting the glasses did awesome also. They made my family feel like they made the right choice when picking out the frames. All of our glasses where completed within 20-30 min. I’ve been to this Eyemart before but seriously the best experience yet. We will definitely be back next year. Thank you!!!
I love going to this store for my glasses. Everyone is very polite and professional. Got my glasses is less time than estimated.
They were very professional, and allowed me to feel comfortable (which I’m not usually able to do when getting glasses for fear of picking the wrong pair). I had pulled some glasses while I waited, and as soon as she saw what look I was going for she pulled several more pair to make sure I got the best fit for my face. She didn’t hesitate to tell me if she thought the frame was wrong for my features, and she definitely shared which ones she thought looked the best! It was a breath of fresh air…a glass expert that was secure enough in her job that her confidence just washed all over me. They even had a special going on the weekend I was there. I walked out with not only 1 but 2 pair of glasses with all the bells and whistles for a little under. $400. My aunt had offered to buy me a pair of glasses for my birthday. She paid $300.00 for the pair I like the most (they are plastic. quirky, and just all around fun to wear. Now with any pair I chose just costing $100.00, I went for a more subdued look. I wanted something for special occasions that my fun quirky ones just weren’t going to make me feel the role I needed to be at that time. $100.00 for glasses with all the works. We were leaving to go to Montana in approximately 2 weeks. I needed the anti-glare to help diffuse the headlights in the early morning and dusk to dark. They have to send the glasses off to get this specific anti-glare technology added to them. They were afraid they weren’t going to get them back before I left for our trip. YOU ARE NOT GOING TO BELIEVE THIS…1st. They promised me I would have my glasses (frames I chose with my scripts in them whether they had gotten the “anti-glare” ones back from the lab or not). They were dedicated enough to their patients to make me 2 pair of glasses even though mine might be in the day after we left. This meant so much to me on numerous levels…putting their patients above everything else, allowing me to leave there with a sense of security (because either way, I was leaving to drive to Montana with glasses I could see out of), on top of all the above…they called the lab 2 times a day to check on the progress of my glasses. I truly believe I was given a gift from the moment I walked into there store. God has a way of putting us right where we need to be without our ever knowing it. Okay…I have shared my story from beginning to end, but it wouldn’t be a very good story if I left you hanging about which set of glasses I headed to Montana in. Well the day we were set to leave I got an early morning call from…you guessed it….Eyemart Express. My glasses would be in from the lab around noon. Don’t you just love happy endings🤗. My happy ending could have never been achieved without the amazing team of professionals Eyemart Express in Sherman, TX has put together. Thank you again (each and everyone of you) for going above and beyond to help you patients leave happy, satisfied, and confident in their new eyewear.
Staff was super nice and helpful!Got my glasses same day and prices were very reasonable.10/10 would recommend
Inexpensive frames and glasses delivered in about an hour
Literally the best service! Tracy and her staff are amazing and helped me with all my needs!!! Thank you so much for an awesome experience!
I was very pleased with eyemart, got a great price for 2 pair of glasses, even better after discounts.The staff was very pleasant, the lady that waited on me on me I would give her a 10.I will directly be using them in the futureThank you
Very professional and really helpful people.. the wait was well worth the price.. Would recommend to anyone… thank you Bri for all your help you rock
The service was excellent and the quality of my glasses are excellent also. The associate that helped me was so nice and professional. I will definitely be back!
Friendly professional attitudeExcellent serviceAll around wonderful experience!Would recommend FedEx any time!
Ive been wearing glasses since I was 8 and for the last 17 years Ive never had such fast service. Ive always had to wait 2 weeks before I got my new prescription and frames but they were ready in 35 minutes, I was shocked. They are so busy but they take their time with each person which I really admire. Bree is the one who helped me and my mom was with me and she made my mom cry because of how nice she was. My mom hasnt been able to cry for a couple of weeks and she was finally able to and they were happy tears. She really worked to get us the best deal and listened and genuinely cared how we felt. Were bringing my dad back and will be telling everyone to go there from now on. They have a ton of selection and reasonable prices, but the kindness is what I really appreciated the most.
They are ALWAYS great but always so busy that it is not a quick experience they finished my glasses in 30 min., but waited much longer to get them. Not the staffs fault, they were understaffed and working so hard to take care of everyone thats why I always come back.
Eyemart Express is my preference for all glassware needs. The staff are very knowledgeable and courteous. Their products are well made and outlast my vision needs.
Fast, professional service. Bri was amazing and went out of her way to find a great pair of frames for me. New glasses were ready in an hour or less.
Bri was amazing! Thorough but quick!!! Very nice!! Love my new glasses! They were ready in 30min!
Wonderful staff, very quick and attentive. Teneisha was outstanding, would definitely recommend.
Tracie, the manager, is great, great job, very friendly as she has been the last several years I have been going there. Always takes care of me and my Eyewear needs. Great job Tracie!!
Always smiling and quick to get every customer taken care of with ease, communication is always exceptionally well also
Teneisha was awesome. She was very helpful. My glasses are perfect.
Bri the retail store manager was amazing! She took her time to ensure my whole family was fixed up!
Eyemart Express is the only place that i get my eyeglasses. They are very friendly and thoughtful and understanding hard working and willing to help out in anyway possible. I myself wouldnt change where I get my eyeglasses. Eyemarts the place
Bri at Eyemart 👁 Express took such good care of my three Godchildren. She typed up a bill showing the balance after insurance on each childs glasses so St. Patrick’s St. Vincent de Paul fund could help with part of the balance. While assisting us she put out several fires for the other salespersons. Bri is a awesome facilitator and salesperson. She deserves a raise. God bless her and all the staff at Eyemart 👁 Express. Thank you, Lynne Duggan
As you first walk in the Lady at the registration desk is so Bubbly & friendly. All the other staff was also very nice, helpful, & service time is definitely great even as busy as they were. I will be returning.Thx EyeMart.
I love Eyemart! I’ve been coming here for years and they make sure they take good care of you. I had to rush for a baseball game and then when those plans cancelled, I came back in and apologized. Not only was she still willing to still help, she went above and beyond to help my kids and myself! Please give Bri a raise!!! She is professional, informative, and super kind and friendly. Please come see her and the staff for amazing service!
A truly pleasant experience with detail, processing and speed of service.
Bri was excellent! She was quick and efficient, she broke everything down for me and in the end I got a better deal. Highly recommend Eyemart, they stay super busy, but it’s worth the wait.
ABSOLUTELY wonderful experience!! The staff was friendly & extremely helpful. Their safety & sanitation protocols were fantastic 👏 Bri helped my 3 children get the perfect pair of glasses for their personalities & with all the features they needed/wanted within our insurance budget 🙏🥰 And they all walked out with their completed pair in less than an hour; doesnt get any better than that! We WILL definitely be returning to get more & for the rest of the family! THANK YOU Eyemart Express for making my kiddos LOVE their glasses & feeling confident in wearing them ❤
We have purchased glasses at this store in Sherman for years and they have always taken excellent care of us. The store manager, Tracy, is very professional and is always on top of the store. We strongly recommend Eyemart Express.
Very friendly, very professional, would recommend this store in sherman to everyone.I could not be happier.
I found experienced excellent services and value at Eyemart Express Sherman. Called ahead with my prescription on an urgent need. Worked with Bri, she is a Rockstar! Extremely knowledgeable and talented, very professional and totally trustworthy at all levels. I have worn glasses 30+ yrs, trifocals, with difficult requirements and although very busy, all went incredibly smooth thanks to Bri and an efficient courteous team.This is my new go-to store now.
I went in looking for glasses and needed them the same day! Was planning to get single vision lenses but they were able to do no line bifocals the same day! Score!! I ended up with 2 pair of fabulous glasses for less than 110.00!!! Even better right? Jacob was amazing and I could not have asked for a better experience! Would highly recommend!
Staff was very nice and glasses are amazing!!
Great service. Very fast
Great service at great prices!
Skyler was amazing. Start to finish. Impeccable service. I left very happy. I’m in the service business and I truly appreciate above and beyond service and that’s what I received.
The staff is very nice. Especially Courtney she was awesome fitting me with the right safety glasses. Thank you Courtney for your hospitality and awesome work!!
Wonderful group of employees! It was incredibly busy when I was in. The employees were fast, efficient, and kind. They handled the rude and impatient customers with grace and kindness.
Very helpful and quick.
Molly helped my husband and I with our needs. She answered all our questions and gave great tips for first time glasses. She was professional and had great customer service skills. The manager was also amazing stopped and checked in and made sure we had everything we needed. She even handed me a pen and paper while I was on a call telling the person I was unable to take information. Because she happen to be standing beside me while I was on the call. Great experience overall and good people. Glasses made in an hour! Fabulous!
Great customer service. Molly was great!!!
Awesome service very fast
Though they were busy, and the wait was a little long, the young lady who helped me was outstanding, I got two new pair of glasses, I brought my safety glasses in for a repair, even though the safety glasses were out of warranty, She had my lenses put in a new frame, at no charge, this blew me away!!!
They were super busy when I walked in, but got to me in a timely manner. I was extremely surprised that BOTH of my frames were actually completed in about 20 minutes. I was very happy with the kind staff, and my finished products!
I loved my shopping experience from start to finish at Eyemart Express. Not only did they handle the changes of the pandemic well in the way they did customer service, but they paid excellent attention to helping me shop, and directing me where the best choices were for my specific needs. They made suggestions and each person I spoke with was very helpful, creating a relaxed, stress free environment where I never had to question what I was doing next or feel awkward. Eyemart is cool 😎. You guys rock ! I LOVE my new glasses and got a great deal as well.
Te’neisha helped me pick out glasses and get checked out so quickly even in the middle of what was clearly rush hour for them. Thank you so much! -Emily
The young lady who helped us was very knowledgeable and caring... She helped us purchase the frames & lenses. Within 30 min the they were ready... she also helped us when we came back... overall it was a very good experience...
Skylar went above and beyond for me today, being short staffed is difficult, but she made the most of it and helped me with my son! Big Thank you to Skylar and the team they have working!!!
We have always used Eyemart. They have always been a great place to get glasses. My husband went to Stanton Optical to get an eye exam, they gave him the wrong prescription, but we did not learn this until after Eyemart made his glasses. Eyemart helped him out by switching out the lenses to fix the problem at no charge.. Excellent customer service. We will not be going anywhere else.
One TRILLION% ABSOLUTELY HORRIBLE Customer Service! If there is Less than Zero, I would have rated the useless staff of this unorganized establishment as less than Zero because they are nothing but a bunch of descendants of Hitler & Confederates...I am NOT Kidding.Do Yourself A BIG FAVOR....Do Not Patronize Eyemart Express!!I WILL NEVER, EVER PATRONIZE THEM AGAIN!!!I’ll rather pay another friendly establishment Triple the money this Stupid store charged me.
Customer service was friendly and prompt. Selection was awesome and quality was amazing. Wait time for my lenses was only 15 minutes. I would recommend Eyemart above all other eyeglass places for sure
They were fast and very professional. The store is kept very clean especially dealing with covid-19, they sanitize everything before and after anytime a customer touches something. Tracy was outstanding and very knowledgeable, she took care of what I needed. I also appreciated getting my two pair of glasses within a short period of time. I needed a RX pair of safety glasses for my profession as fast as possible, this place was perfect.Definitely recommend !!!
Super friendly staff, allowed me to take my time and pick what was just right for me. Glasses were done in less than 30 minutes. Would HIGHLY recommend using Eyemart!!
Supposed to be 1 hr glasses. I hour wait to see anyone. 45 minutes to make. The next day pick up time for paid for glasses stands at 1 hour. These are already paid for and ready. Why the wait of 1 hour? They should be at the front ready. Ridiculous.
Went during all the Covid craziness so we expected some delays. They could only have so many people in at a time, but their staff was so friendly and efficient. Everything was clean and organized. The young woman who checked me out went above and beyond helping me find the best financial choice with my insurance. Glasses were ready less than 30 minutes after we paid, despite being crazy busy. The people helping fit and adjust the glasses were so patient and polite.
Waited 3 hours for service. Would have not waited but they are the only one that takes my insurance
I have been to this location many times over the years. Yesterday was an exceptional experience. The manager was pleasant, helpful, professional and so friendly while following guidelines due to the COVID 19 virus. Dori was the employee who helped me with my glasses. Dori deserves recognition from r her outstanding attitude, professionalism and cheerful personality. Dori went above and beyond to make sure I was happy with my selection. I purchased my glasses and a pair of prescription sunglasses with Dori’s help. Both pairs of glasses were ready in 90 minutes in spite of the busy store. I was fitted and adjustments made accordingly at pick up. I give the manager and the employees I dealt with a 10!
I was really impressed with the customer service. The personal touches that went with the knowledge and help we got. It made getting glasses a better experience. Tracy Mann was excellent at her job and very personable. Thank you so much. For this experience.
Thanks again to the Staff at Eyemart Express Sherman, for taking care of my prescription in a very efficient manner. Friendly, courteous and pleasant. I highly recommend this location.
Quick and flexible 😉
There was a little bit of a wait but it gave me time to pick out what frames I wanted, and when I was helped the service was outstanding. She was very patient and made sure I got the best price possible and only took the lab 20 minutes to finish my glasses. I highly recommend!!
Very good
The service I received was absolutely fabulous. While the wait was long due to being extremely busy, it was well worth it. They were able to get my glasses made in under 30 minutes so that I’d be able to see to work the next day since my other glasses broke. Lizzie was extremely helpful and very nice. They went above and beyond considering it was almost closing time. I would definitely recommend this place.
Fast friendly service
Walked in for a simple adjustment on my frames . I figured Id let the pros do it so I dont damage them . An they snapped them in half said opps now you have to buy a new pair. Worst experience ever Ill never be back Travis optical is way better
Not only was the selection better than Target or Walmart, but the pricing was better. We got a second pair completely free.The staff was great. You can tell they have a great culture and enjoy working together, which bleeds into the client experience. I doubt our family ever foes anywhere else in the future
I was greeted when I went into the store with a cheerful welcome even though they were very busy! I was asked to please wait to get checked in and then told to have a look around! So I did and I narrowed down the frames I wanted and took a seat!There were several people ahead of me but they were very professional and took care of everyone in an orderly and professional manner!When my turn came up I was greeted by the GM and asked if I had found the frames I was looking for! I said I had found a few pairs I liked but would like to know if they had anymore round lens frames! She was very courteous and genuine and helped me locate two pairs I liked!She was very professional, yet very caring and kind during the transaction! Once she had everything in order she politely said it would be a bit before they were finished!So I left and went to eat and do a little shopping and received a text saying my glasses were ready! I went back in and was greeted again and asked to have a seat because they had a few pick ups ahead of me!When my turn came up another young lady got my glasses to try on and began customizing them to fit me correctly! Before I left the GM came back down to check and see how my glasses looked, felt, and checked to see how my overall experience was! I told everything was wonderful and they had done a great job!They thanked me for my patronage and I was told goodbye on my way out of the store!The store is extremely busy but for good reason, the GM runs a very organized establishment with friendly smiling faces working with her!I would recommend the Sherman Eyemart Express to anyone looking for a quality experience coupled with a friendly service driven professional service!Thank You,Roy Crisp
I called in and a wonderful lady named Tracie helped me over the phone. I went in and she was more than helpful in person. Thank you so much for your help. I very much appreciate it. I will refer more people here.
Fastest service I have ever received getting glasses! I was there for maybe 20 minutes picked out my glasses and was done. I left and got a text message only 22 minutes later saying the glasses were already ready and made in 22 minutes! Such a great experience. Highly recommended.
Had a great experience with Tracy who handled both my son and I. We had picked out some glasses in which we thought we liked, and Tracy helped us find others that we thought we’re not within our budget and turned out not only that they were, but were also a more comfortable fit.And just as an FYI for those who may be unaware COVID-19 has put medical facilities and yes eye ware is a medical necessity hence the reason you need a prescription, so be patient when coming to EYEMART as they have to adhere to the orders of the CDC and local health department by limiting the amount of people allowed in to the store. Trust me your vision is worth the wait.
Tracy Mann is a really great General manager, she is always there to help anyone. The employees all rely on her and she is very professional and pleasant. This place is clean and busy but a great place to get your eye wear! The optomietrist next door sent us here and we had not been disappointed.
Everyone was really friendly and knowledgeable. TaNesha was amazing! She helped my husband and I both. Quick and efficient.
Great costumer service. All while being very busy. Very informative as well. Helped me with any questions being my first time.
Everyone was so polite and friendly! My visit went extremely well. The customer rep even picked out some frames for me. I liked her choice better than mine! The customer rep who waited on me when I returned for my glasses, was also very helpful. She spent time making sure my glasses fit well.
Eyemart Express is amazing! Everyone was super helpful and answered all of my questions. The manager Tracey was extremely knowledgeable and went out of her way to help not only me but several other customers.
I only have one complaint. The people and service is so good, that EyeMart seems to always be crowded. They do good work to offer you the best choices for your new glasses AND the best pricing. If they can save you some money, they will try to do that without you having to ask. They are fast and very helpful. That is my experience with them.
Even though the store was short of help the day I went, the service was excellent. My first pair was spot on RX wise and ready in 27 minutes. The second pair (shades) was ready in a little over an hour! A minor adjustment in tint and I was on my way home. Tracy Mann is a trooper as well as a professional.
Short to the point!... wife went in for a simple lens exchange, due to store rep talking her into non glare lenses that didnt work. Rep took her glasses and broke the frames while replacing the lenses.. Then my wife was told they had limited frames to fit her lenses. All of these frames were HORRIFIC in appearance. My wife requested duplicate frames to the ones their rep broke. She was basically told take it or leave it. My wife came home crying for she cant see without glasses forced to take HORRIFICframes. Now she is embarrassed to go out in public. So folks I ask you, would YOU appreciate being treated like this?
Absolutely fantastic! The wait was a little long but they are very efficient and Mrs. Mann was super sweet, knowledgeable and ultra helpful. I recommend this store 100 times over!!