Very friendly staff! More than willing to help. Im super happy with my business here and I will return!
All staff members were super friendly and helpful without being invasive. Shout out to Jack for some good OG recs.
The store is ok. The staff is friendly and the store looks nice. The used game prices are silly. Most are $1 or $2 less than new price. Its better to buy new somewhere else or buy used off of eBay.
What started out as a fantastic experience ended up being a bit off but forgivable!Yesterday, I went in originally looking for a PS4 controller and being told by my husband we didn’t need one and figured, ok, why not get some switch games instead.I should preface by saying I’m here visiting family as I’m from MD so I only brought one physical switch game and the rest digital on my system. I wanted a couple other options to play at the airport when I leave since I will be waiting to board.I decided upon Ori (Blinded Forest Definitive Edition) and Harvest Moon world. I had grabbed two new games and was told by the associate if I change out HM to used, I’d save 15$ or so. I said sure. I watched as the associate placed Ori in the case and go back and swap the HM case from a new to used case. At this point I was honestly distracted by the ps5 controller on the back wall. He bagged it while I wasn’t looking and I paid. In my glee, went to the truck and went home :) I opened up the HM box and saw Ori in it and figured ok i guess I will play Ori first. Works for me. I assumed HM was in the Ori case. I played Ori all night. This morning I woke up and wanted to play HM so I went to the Ori case and there was not game card!!!!!! They sold me the Harvest moon case but not the game card!?!? So now I have to go back to GameStop today when they open, explain what happened, and get my game card!Got to GameStop and the associate remembered me and immediately apologized and gave me the game card :) he was prepared and readily confessed due to the volume of customers he got distracted. No worries. I was distracted too otherwise I would’ve noticed. Totally forgivable and understandable. Luckily I did not have to go to the airport today haha. That would’ve sucked.
Thia franchise never ceases to amaze. Along with having a great inventory and an active, enforced policy that limits store population, they even bear friendly customers who one can share a laugh with whenever possible. It stinks that this store does not have the newest Pokémon Mystery Dungeons game, but nonetheless, GameStop is always a win. They also give yearly Nintendo Switch online memberships for twenty bucks, which is great.
Staff were on their phones, sadly Ive become use to this. They did however take my number and called when they got a switch in when they were all but impossible to find, so they saved the day for my sons birthday.
AWESOME spot. Great staff!
I cant go here anymore, too much of a ripoff and better competition online or elsewhere.
Always helpful and will give masks to those without. A+
Always a great experience in this store. Employees are always kind and helpful and there is a vast selection of games, consoles and accessories.
The employees were very helpful and told us how we could take advantage of a sale they were having and get all of the items we needed. Always knowledgeable. Thank you.
Great experience. They had what I wanted, and helped me quickly and I was out the door.
I am assuming there is not much time left for gamestop. Current business model cant keep pace with walmart, target or online stores. Too many times I have gone in to find the game we were looking for was sold out. Whats sad is i find the game at the target next door. Then today, I find out they wont price match the local competition. It was only a five dollar difference! If you want to survive you have to be competitive. SadEDIT: And why in the hell cant you use your points at the register instead of logging into your account. These stores really suck.
Best GameStop in the area. Employees are always helpful but not pushy. Will drive past closer GameStop’s to go to this one.
Well informed works on product in gaming and if you are a Police Officer you get an 10 % discount.
This is an excellent place to find video games, accessories and collectibles. The staff is very knowledgeable, attentive and polite. I highly recommend it!
Every time I go there I get a great costumer experience. The staff are very friendly and are very willing to help with anything you need. I love shopping there.
Great selection and super nice staff. My go to store!
Always a friendly staff
Im sure service could be better if they had more help we had been in the store with our old system up on the counter and the employee kept helping other customers. We planned on trading in and getting Xbox one and many other games. However he helped customers on other smaller sales while making us wait.
A gentlemen named Alex helped me out while I was there. I was having trouble trouble with an in-store order that was shipped and never showed up. For over 30 minutes Alex helped me by making a few calls, double checking where the package was actually shipped to and all that jazz. All of my problems werent 100% solved there but I definately appreciate Alex and the work that he did.I had a 5 star exprence from a 5 star employee. Thanks Alex
Good store, enthusiastic employee but I would prefer it if they didnt push one console brand over another.
I bought a game that I didnt try for around 30 days. The game wouldnt play. Even though it was a couple days past their guarantee they swapped it out with a working copy without any problems. Great customer service.
Staff cares about customers interests, and make good suggestions on games without pressuring into a sale.
Nice clerks. Wide variety of new and old games to choose from.
Friendly and great selection and deals.
Game selection is ok. Used prices are barely competitive with new prices on Amazon.
Always friendly staff and always super helpful and all around awesome. Trey and Andrew helped out a lot!
Great deals for black Friday!
Love this store. Great bunch of folks can working there.
Great customer sevice and Cheap-ish used games
Friendly and courteous staff.
Very friendly staff. My kids love to visit.
I dont know the guys name, but when I went to buy a game here, they tried to sneak in their GameStop Warranty right as I swiped my card. I just barely noticed it and had him go back and take it off. Other than that bit of sketchiness, this place was alright; just be sure to double check that you arent getting a warranty you didnt want or ask for.
I stopped at this store and bought a Pre-owned copy of Diablo3 Ultimate Evil. The store employees were nice and helpful but ultimately it was no good as the disc the sold me was bad. Now that wouldnt be too bad of a issue because you can always return it, except Im a truck driver and Im only home on the weekends and I live about 45 minutes away. My weekend time is precious and now I have to spend another 2 hours of my weekend returning a bad disc for a replacement. I called the manager to inform him that a bad disc had snuck through the testing process and got sold to a customer and he told me that they dont even test the games they get in to see if they actually play or work at all. I should also explain that the disc isnt badly scratched, it has a very tiny little imperfection near the edge. But 2 minutes in any xbox one would have told them it was a bad disc. Thanks gamestop for reminding me why I use digital download from the Xbox store so much more often these days.
There arent many games for beginner gamers. No place to sit.
Friendly staff very helpful
Good. Quick service Very nice polite
Great staff. Very helpful.
Staff was great, very excited and knowledgeable.
Clean and had no problems.
They have all the good games
Love my gamestop!
Great customer service
Not only games but items to improve your gaming
My husband & sons r gamers so we r always in here
Watt can i say...im a gamer
Staff cares about their customers!
Friendly service
Buy, sell, and or, trade; video games and such.
Andrew is the best!!!
Lots of options
Red their