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Jewel-Osco
199 Brook Forest Ave, Shorewood, IL 60404, United States
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Jewel-Osco
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Ta
Review №1

I was very impressed with this store. It was super clean. Shelves fully stocked besides the items that they just cant get at the moment. I had a nice chat with a stocker and he explained why they were out of some items. Not due to them. It was because of the distributors not being able to fulfill orders for being understaffed. But he made great recommendations for other items to replace the ones we could not get. The store is brightly lit making reading items when needed easy.

Ka
Review №2

Ya’ll’s management is terrible. Two people I know started there not long ago and have been getting harassed ever sense they started and no one has done anything to help them. This place cut their hours for no reason and had the nerve to suspend them over something no one told them about. Gross.

Di
Review №3

I had a wonderful experience their hanging baskets of flowers were 5.99 each and beautiful. What early in the morning to beat the crowds the only cashier that was there outside of self checkout was very rude when I asked her to help me to use the Just for U app for my cereal she told me to get with the times and learn how to use it after she helps me. I then walked over to the self-checkout and that lady was extremely nice and apologize for the other lady overall I love this Jewel

De
Review №4

ALWAYS Has A GoodSelection On Shelves. Friendly Staff....and a Quick Check Out...All the Times I have been there!!Very Clean Store.

Ji
Review №5

Absolutely legendary grocery store. Wish they had strawberries more often but I cant necessarily complain. Best selection all around, and if someone at jewel is reading this, give a raise to the sushi guy since that man is the nicest anyone has ever been to me.

sh
Review №6

I dont know what happened, when covid19 went into effect, Jewel was keeping up being clean. Now, mask in parking lot, in charts, garage cans overfill. The last time I was there, looked like the floors havent been swept in weeks. No sanitizing charts or counters. Even the conveyor you put your food on yo be scanned are nasty. If I have to go there now, I use self check out only. I wipe it off, because nobody else does after the next person. I am not a germ aphobic, but what we already been through, you think a grocery store would keep clean, knowing some been vaccinated and some not.

Li
Review №7

Good merchandise values,clean environment,friendly+ helpful staff

Jo
Review №8

I really like this particular Jewel at this location. The store was extremely well stocked. The deli had lots of pre-sliced items available so you didnt have to wait in line a wide variety. Plenty of helpful staff wandering around stock in the Isles in such. So its a good Jewel at least on my experience

Le
Review №9

Tom the pharmacist and Karen the pharmacy tech are wonderful! Very helpful and engaging.

Va
Review №10

This store is always clean and usually well stocked. The techs in the pharmacy are always helpful and respectful of any questions you ask- unlike many other pharmacies in this area.

Ke
Review №11

Always friendly, polite and knowledgeable. The higher prices for customer service are well worth the value!

Ho
Review №12

Free donuts on the bathroom floor. Very cool

Ba
Review №13

I love Jewel stores! The products are good!

sh
Review №14

They have a better selection of merchandise than some of the other stores in my area.

Si
Review №15

Really good selection and very friendly employees. Will visit again and recommend to friends and family in the area.

De
Review №16

Well, they have everything you could possibly imagine. At double to triple the prices of Aldis grocery store

Th
Review №17

Bakery person was very good and helpful

La
Review №18

Great sale prices! Great customer service!

Ma
Review №19

I like this locationin general, but today was extra special. There was a young man at self checkout who handed me a tulip and wished me a happy International Womens Day. It wasnt the tulip that was special it was the sweetness and sincerity in his voice that really got me. Thank you.

Ka
Review №20

Good, neighborhood grocery store. Decent selection of produce and meats. Its not the biggest store around, but it generally has what I need.

Ar
Review №21

Unlike Walmart the Jewel believes in CUSTOMER SERVICE and has multiple registers open and they do the bagging. Shelves are stocked full.

An
Review №22

I was there to get something.....and the workers there are so friendly and they have no problem on helping you ...I like that....

An
Review №23

Purchased the 3/$12 fruit bowls. The watermelon, honeydew melons and pineapples were spoiled. Also purchased 2 pints of Strawberries that were bad. Had to throw it all out in the garbage same day of purchase!!!

Da
Review №24

The employees there are friendly, the place is super clean and their sales have some bang for their buck. All things I want in a grocery store.

Bo
Review №25

The store is always so clean, and I only met one rude person there but that was years ago. I have started going back, and everyone is so nice. I always call before I go because there are certain things I get there, and they are usually out. Cleanliness is very important in this day and time. Thank you for making me feel comfortable shopping there.

Mi
Review №26

Cleanwell stockedand good customer service

B
Review №27

The cuts, quality and maintenance of meat at this particular Jewel makes it difficult to purchase something to take home for dinner.

Jo
Review №28

Always clean and well stocked

Ar
Review №29

Very nice people working in the establishment.

Ch
Review №30

They pulled the last two shovels over to the registers for me when I told them how the street behind my driveway was only half plowed and Id be walking over to buy a shovel (about a half mile). Really nice and very customer service oriented.

Wi
Review №31

Wide variety all in one convenient stop!

Fe
Review №32

Barb R from the Deli is absolutely the best hands down. She was pleseant, friendly, and cut the lunch meat and cheese perfect.

Da
Review №33

You know what Ive said previously Albertsons should update this store for the amount of traffic it gets. I also had some really bad Fried Chicken for a Friday night. Im almost considering going to another Jewel a little further out of my way but its newer and cleaner.

Ra
Review №34

Clean, organized, managers on the floor.very clean very nice.

Me
Review №35

Was a good shopping experience.

C.
Review №36

Great place to shop for groceries. They have a good assortment of vegan food throughout the store. The employees are helpful. Sometimes you may look a bit for one, but they are more than willing to help. If they dont know where something is, they will find someone who does.

Ca
Review №37

All around amazing. From staff to product quality the entire experience is fantastic. Highly recommended!

Mi
Review №38

People who work there are so friendly. If you ask them a question they get right on it to help. 99 percent of the time they carry what you are looking for.If the dont have it they will order it for you

Di
Review №39

My main complaint is the stockers are in the aisles & unable to get to things & shelves sre empty.

Mi
Review №40

This is a special shout out for Shirley. Thank you so much for helping me find Dream Whip. I couldn’t find it and when I was by the cashier she hunt me down to hand me a box! She made my entire day! Thank you x 100. Saved me a trip and my energy. She is so kind and in this crazy world we live in today, there needs to be more like her. Thanks Shirley!

Ji
Review №41

Honestly i think jewel is overpriced.

Ci
Review №42

The store is nicely laid out, a very nice selection of organic products, which is important to me. The check out and bag people were very pleasant.

Mi
Review №43

Gotta love the local Jewels

Ri
Review №44

Great store to shop

Ch
Review №45

Had everything I needed but dark chocolate granola.

da
Review №46

Very dry and safe parking lot.Clean and brightly lit store.Mask signs clearly posted.

Ta
Review №47

Great sale in liquor current liquor mgr awesome

Ti
Review №48

They had the chocolate milk that I like very much

Ka
Review №49

Very slow chefs kitchen employ. Not very friendly either

OM
Review №50

As of 01/06/21 still no improvements!! No wipes, no sanitizer at the entrance, and nobody cleaning the karts!! :(Not a good place to shop during a pandemic. Karts are not sanitized, and 90% of the time there is no sanitizer and wipes available at the entrance. Doesnt feel safe at all!! Also its has become almost impossible to find organic products such as milk, butter, coffee, etc...

wo
Review №51

Great place

To
Review №52

Its a grocery store... Not much more to tell!

Jo
Review №53

The deli is getting worse and worse.

Ke
Review №54

Great store! Clean, organized and efficient. Minimal wait ín checkout at busy time. I go out of my way to go to this store

Lo
Review №55

The products were of high quality. Also loved the spacing done, one can easily maneuver. I will return! Highly recommend.

Lo
Review №56

Very good, found everything that I went there for plus more love the Jewel.

Ca
Review №57

Sign on Dr Pepper said it was part of buy 8 get for 88 cents. Didnt ring up at register, girl went back to check said yes its .88. Cashier acted like she fixed it, get to car and they came up $3 something. Wife went back to customer service who went with her to see sign. Took down sign and refused to honor. Poor way to treat good former customers

Dr
Review №58

Their stupid coupon app is dumb. This location has a bad selection and never seems to be stocked well. Friendlybservixe though!

Ri
Review №59

I was unfamiliar with this Jewel, but had little trouble finding all that was needed.

ja
Review №60

Great value but i was looking for something and was told it was discontinued

Fr
Review №61

Horrible customer service in the deli and front counter check out

Ma
Review №62

Store had what I needed

Ma
Review №63

Love the fresh deli here

Jo
Review №64

We ordered ahead for outside pickup. It is safer.

th
Review №65

Good grocery store just rediculously expensive

Ke
Review №66

Very clean quality products good sales

st
Review №67

Best Jewel around in terms of items available. Lines are never crazy long, as they keep up with the demand.

La
Review №68

Had everything I needed. Produce was great, lots of variety.

Jo
Review №69

Rotisserie chicken in a bag was pretty awful. Other than that place is always clean and no long lines

Br
Review №70

About as good as a gro8 store can be

Cr
Review №71

Well organized and good produce.

An
Review №72

Quick and easy trip

Je
Review №73

This store consistently impresses me with the professionalism of the staff and the high quality they maintain.

Ra
Review №74

Store is too small. People cannot get up and down the isles. Most of the isles were empty of product. Granted, it was a weekend, but NOT a holiday? Also there is nobody around to help you. Very miserable experience.

Ka
Review №75

Best prices

Jo
Review №76

Jewel in Shorewood is always top notch, they usually have what I need, but if they dont customer service and the staff are always friendly and willing to help.

Ju
Review №77

Very cool environment! Great experience for all ages! Highly recommended! Staff is great! My bagger has so much swag his Tetris like groceries stacking skills where out of this world! This swag master also pushed all of the carts in the extreme heat without a complaint! Shout out to this swag staff member! Only complaint is this specific Jewel doesn’t sell coconuts. Don’t worry! This store makes up for it in its exotic rambutans! I can’t wait to come back for all of my shopping experiences!

Be
Review №78

Greeter and exit greeter were both very pleasant, and the staff were knowledgeable about the store. Good prices and a large variety of groceries.

Ta
Review №79

Service counter was polite and efficient. Products were well stocked even on. Sunday afternoon. Love the O Organic brand!

Sc
Review №80

Nice people good shopping had what I wanted I was in and out in minutes

Ke
Review №81

They hire out of town construction Co. When they remodel, inside. The one in Morris il. Did

ma
Review №82

In and out. That is important

ro
Review №83

They have everything I want and need in-stock unlike Walmart. Staff is friendly and helpful

Ma
Review №84

Awesome little market. Loved the ambiance and friendly staff.

Al
Review №85

If I could rate this store a zero I would. I had an awful experience with one of the cashiers this evening. Her name was Sandy. She was so rude I left all of my groceries at the register and left. Ive worked in customer service almost my whole life and would have been fired if I had acted that way. The store was super dirty and nothing in stock. We pulled some cottage cheese out of the cooler that was almost 3 weeks past the sell date. Some advice if you shop there check your out dates. I will NEVER shop at this store again. Last time during a sale we ended up getting rotten vegetables.

Kr
Review №86

Well stocked supermarket with fresh and premium produce, usually better than many of the other supermarket chains

Lu
Review №87

This place has a solid selection of beer and liquor. Alot bigger than I expected.

Di
Review №88

Love this store, great food, great prices. The coffee selection is excellent. Some items are pricey but you get what you pay for.

Th
Review №89

Fast

Ro
Review №90

The best meat offerings, service and an awesome selection of beer and wines.

Em
Review №91

Not the best jewel around, they seem to be out of a lot of things when I go shopping for my grandma there. But definitely better than the jewel in Morris, IL.

Ke
Review №92

12 minute wait for someone over 21 to ring up my alcohol was absolutely rediculous!

He
Review №93

Always has what I want

Ro
Review №94

Had everything I needed. Store very clean.

Z
Review №95

Great store nice people that work there. I go there for the swisconsin American cheese. Yum! Im only giving it a 4 because you were out if Dasani water, out of ice mountain flavored water and the cashier opened my packaged watermelon and proceeded to drop it open in a bag! 🙃

Ad
Review №96

Great selection

Ry
Review №97

Its jewel

Li
Review №98

Nice store

Ch
Review №99

Excellent customer service

Da
Review №100

First time and I definitely will go back

Information
33 Photos
100 Comments
4.2 Rating
  • Address:199 Brook Forest Ave, Shorewood, IL 60404, United States
  • Site:https://local.jewelosco.com/il/shorewood/199-brookforest-ave.html
  • Phone:+1 815-730-3944
Categories
  • Grocery store
  • Grocery delivery service
Working hours
  • Monday:6AM–12AM
  • Tuesday:6AM–12AM
  • Wednesday:6AM–12AM
  • Thursday:6AM–12AM
  • Friday:6AM–12AM
  • Saturday:6AM–12AM
  • Sunday:6AM–12AM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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