I love this store. I have gone here for running shoes, socks, and nutrition for runs. The staff is always helpful and knowledgeable. They take the time to make sure that youre in the right shoes, by feel/fit/gait analysis.They offer a small discount to any Badgerland Strider. Their rewards program is also nice.
The staff was very helpful and knowledgeable! I was able to walk out with a brand new pair of running shoes for a beginner runner. The lady who helped me had me get on the treadmill and then we tried on a few different pairs. She gave great information to help me make the best decision for my feet.
Amazing, knowledgeable, helpful staff. They do a complete shoe fitting based on your body and activity type. Great selection of shoes and very reasonably priced. They also have a nice selection of other gear/apparel and energy bars/supplements.
I have been buying shoes from this store for the last three years. Nothing but stellar service. I bought a pair that I couldnt quite get used to. It was past the return policy date but I thought Id call them anyway. They not only exchanged them but waived the difference as my new pair was more expensive. I also just bought a pair online and they sent me a thank you note for supporting their store. I find it so refreshing that they showed their gratitude. I have patronized several local stores very loyally and I feel that they could learn something from the old-fashioned, legendary customer service I received. Well done!
Great service, bought the shoes I was looking for over the phone and picked them up a few minutes later.
The girls were super helpful and knowledgeable a great selection of products as well. Super Covid safe 🙌🏼
Excellent selection and very good service.
Im not one who writes reviews often (at all) but the customer service here was awesome. Kyle was extremely helpful and knowledgeable. Thanks to some inserts, my feet feel SO much better. Great store would recommend to anyone looking for running shoes regardless of running experience.
I did a Zoom virtual shoe fitting and it was awesome. I learned a ton about what kind of shoe I need and why my current running shoes werent working. Cant recommend this service more!
The personalized assistance at the store is top notch, will definitely return!
Great store to get running gear, manager was super helpful and friendly!!
Very helpful employees and we found exactly the shoes that we needed!
Great staff! Everyone was super helpful, friendly, and knowledgeable. Liz was the absolute best, she took the time to help me find the right shoe to combat the shin splints I am struggling with. 10 outta 10, would recommend.
Excellent store for running sports. I have had 2 girls in cross country and we have gotten all of our shoes there. I am a runner and they analyzed my gait and recommended shoes and technique that helped take 30 seconds off my mile time
My wife and I and a friend came from West Bend and met Holly she knew all about her product.took time with us. We ordered shoes the color and type that kit us.. We bought 2 pairs Hokas and my friend bought New Balance. They have a walking track inside store and work with you to make sure the shoes are correct. We are going back to buy another pair from Holly .Thank you. Jim and Joan and Skip.
Very friendly and knowledgeable staff. Great products. I have gotten running shoes, running clothes, massage items, cold weather running gear, and have been happy with every purchase. The reason why I shop here vs. a big box store is they know their stuff and help you get whats right for the individual, and they have a great selection of high quality products.
Best customer service ever! They didnt have the shoe I wanted in my size, but Katie brought it over from another store. Same day service! Im a happy running.
Super helpful staff
The staff is always so helpful at PRO. I bought my very first pair of dedicated running shoes here in 2013, and have purchased every pair since here. The hair analysis is great and its nice that they have a track inside to test out the shoes.They also have weekly fun runs at both locations which is really cool.
Best experience I have ever had shoe shopping. Way better than going to a department store. They took the time to see what kind of shoe I needed and was patient with me while I tried them each on.
The people working there are well educated on their products and very good problem solvers. When I purchased the shoes I was professionally fitted and observed while running to make sure the fit was right. I had a slight issue with the shoes wearing out in the toe quickly and when I went back to the store they helped me prevent it from happening again in my new pair of shoes by providing me with a preventative patch. I really appreciated all their help and will definitely continue to buy my running equipment here.
Amazing customer survive at this place. Knowledgeable staff TRULY interested in finding the best fit for you, always willing to give very helpful tips and advice.
Excellent service
Lots of running shoe brands and styles to choose from. Staff were knowledgeable and allowed me to try on as many shoes as I pleased. The also let me try them on their treadmill, videotaping me and playing the video tape back so I could observe my gait. I would rate them a 5 star, but they sold me a pair of minimalist shoes without giving a full warning regarding the lack of forefoot cushion in the shoe. Its taken a little getting used to. That said, these were the most comfortable shoes that I tried on that day, so the warning likely would not have changed my decision. I also like the extent to which the store has established itself as part of the local running community, sponsoring race events and local run and triathlon clubs.
Went in to get new running shoes to get back into long distance running. I was greeted with a comfortable and great staff who provided numerous shoes for me to try on and test out with my running style. I would recommend this place to anyone who is looking to get back into or continue running!
After never owning a proper pair of proper walking shoes I went into this store off of a referral from my husband. The employees are so caring and knowledgeable about what products would work well for you. Ive never had a better pair of shoes in my life! My back aches and leg pains were resolved immediately. I purchased shoes from this location in September 2014 and just went and bought a second pair this past weekend. The price is a bit on the high end, both of my shoes were about $125, but the price is worth it. I will never go anywhere else for shoes again.
Love this place. They offer discounts to shorewood athletes
This is the best running store I have ever been to. The staff is very knowledgable and super friendly. They will fit the shoe to your specific gait and workout needs and take the time to understand your level of fitness. They also provide awesome group runs every week.
Highly knowledgeable, and experienced. Had one pair of new shoes cut into my ankle on my first outdoor run and PRO replaced them without a question. They saw the mild defect and were completely professional about the replacement.
The staff is very informative!
I love this place.... Excellent customer service. They really took care of my needs. My second pair with you guys and many more in the future. Thank you
My goal was to find a shoe that would help with my recently developed plantar fasciitis. I am sooooo pleased with the help that I received. The sales associate really listed to my questions and provided me with some wonderful options. I never once felt something was pushed on me to meet some sales quota. Ill be sure to head back after my next 300 - 500 miles.
They have an awesome collection of shoes, clothing, and everything running! Employees are amazing and really want to help you find the right gear for your needs!
Heather was super knowledgeable and helpful. She definitely made me feel confident about the shoes I bought.
Had a great experience getting some new running shoes here. The treadmill analysis was insightful and the staff was knowledgeable and friendly.
Customer service was awesome. Got me into a great pair of shoes that thus far have alleviated my knee pain issues.
Helped me find the right shoe by observing foot, ankle, and walk. Easy parking and friendly service.
If you are a serious runner or just jog periodically, this is the place to go. Great shoes and knowledgeable staff.
Love that you carry newtons and all my favorite training and racing essentials
I needed a specialized running shoe for flat feet, they did a thorough analysis of my stride and were able to find a comfortable shoe. Prices are identical to what you would find online.