Employee said they open at 7am.Signs say they open at 7am. Web said they open at 7am. 7:30 still not open. Lumber is #3 at best mostly cull.

EmployeesWas helpfulYoung man workingHelped us.And I loved the fact hes n school.And working here. And he loves it.Spoke highly working there....Didnt say 1 bad word.

It was great. Great product. Purchased new door knobs 🎛️🎛️🎛️.

Always friendly! Prices are comparable to other similar stores. The customer service is impeccable!

Loved it for 20 years. I wanna open a credit line and finance some equipment from you guys. And recommend Charles Patterson a promotion

The employees there are very nice & also very helpful.

Great customer service, great selection of inventory

Great prices nice staff

Always treat us good ty

Cheap prices on a lot of things now

Good prices for their products. Thx guys

Be prepared to shop on your own they will not even get up to answer questions that they dont know anyway

Nice people who help you...

I love this store 💯...way better than home depot

Love the tool Bens 5$-10$-20$ ... competitive prices on most... but astronomically high on others .... Always been treated with respect no matter how the team members day is or has gone ..,............ Ill keep spending money there

Shacarra was polite and respectful . She answered all my questions and help me locate everything I was looking for

Very helpful and has most things other hardware stores do not

Always a good place to shop. They carry a wide variety of things. I found out today that they sell mattresses. I was pleasantly suprised. I even saw some cowboy hats. The workers are friendly and helpful. Its my go to place for household needs.

Great place to find what you need. However they need to hire more employees.

I was going there to buy very specific screws that I couldnt find at a better known box store. Not only did the have the screws I needed, the sold them individually so I didnt have to buy entire box or bag of screws. You never know what you will find there that is new, like the mattresses they had for sale the last time I went there.

Good deal on 4 pack, of vegetables.

It might just have been the day, but the old white guy at the customer service desk is kind of rude and acts like he really doesnt want his job. Every one else were nice and friendly. Ive been a customer for many years and Southerlands has the hard to find items that other home improvement stores dont. I couldnt give a five star rating because friendly employees are what makes a business run like a fine watch. Like I said it may have just been a bad day for the old coot. Hopefully if I drop by again it will be a happy time. March 2021 Update! Southerlands has now resorted to bait and switch tactics. Advertising a professional grade item and when you arrive at the store its just an all purpose piece of junk item that isnt a deal at a everyday price at the other big name home improvement stores . Be sure to check out my pictures as proof of what I say.

Customer service good

You can browse around the store & just look. I found a nice kitchen faucet. Hoping it will fit my needs as well as look good. I thought price was good. Checked furniture..lots of nice recliners, couches, bedding-mattress, really good prices. I saw Ashley brand. Less $ here. Bought a couple sets of memory gel pillows. Gifts for kids, hunting gear, dog beds & so much more. Check them out.

Good wood prices among other building materias

The older white guy in customer service was so rude i spent nearly $500 dollar on material and lost my receipt i tried ti return two small bottles oftexture for a store credit so i could buy more material he told me no and just walked off while i was still talking i wouldnt spend another nickel in that Store and now on ill try my best to keep anybody i know from shopping there

Southerlands has a great selection at an affordable price. The bonus is the home furnishing area. The only downside is that I hoped their lumber price would be lower. Other than that Id rather come here than the big box stores.

A great store to shop an the manages or very helpful

Vast variaty of things to choose from

Great place to shop!!!

Good spot to buy home improvement supplies. Low key spot to get in and get out without a lot of hoopla.

They offered UNBELIEVABLE customer service who really went the extra mile to make my visit as quick as possible and who also kept me from doing hardly any lifting/maneuvering of heavy and large items at all...THANK YALL!!!

Good customer service a manager waiting kn us and she went out of wag to help ppl us find everything we needed

Needed some scrap wood and they were very helpful. I frequently do business there and that is one of the reasons. They are all about the customer service. I know when I walk in the door that I will get good, knowledgeable service. Thats what keeps me coming back.

Like any D.I.Y.er the more you know about the problem the accuracy of the solution is better. They will point you in the right direction but ultimately you have to take on the task. Great Store.

Always love this store. It has everything you need for house and garden

Good shopping place.

Friendly staff and they are always helpful.

Ok

Great place to buy lumber and other materials.

Very nice place

Always great. The furniture customer service lady goes above and beyond. Very helpful

Helpful helpful helpful customer service

I went to buy nuts, bolts,and screws. The young man was so attentive. It was a great shopping experience. I will go back again.

Very convenient

Always helpful and convenient and friendly.

Nice place to shop have all u need and more fast friendly peoples will come back soon

Always has stuff Im looking for and cheaper than lowes or home depot.

I posted my friend only God knows.

Good place

Great workers.

Great prices

Very helpful

Sometimes I feel like I might have to check myself out at the register because its always so vaccant

I got a key made there. It took less than a minute. So the experience was nice.

Do employees are great and the prices are very reasonable love the place

Always good service and comparable prices. More like old style hardware store.

Great price great customer service like the place

Great place when they have what you need

The workers in the garden center was super nice... Very helpful...

Great accessories for wood burning stoves.

I like this place the people are really heartwarming when you go in there really nice I give it five stars

Usually find half of whst I need to do a job snd end up at another box store to finish my job order.

Good valve for your money come on down to shop

I love coming here its has all that I need always or will order it been shopping here for years.

Great prices but every appliance I have bought only lasted around a year, this include a washer, dryer and hot water heater all lasted less than 2 years.

Very helpful employees and has all you need for house hold inside and out

Ok visit...pretty good plant sale.

Alwayava good experience.... No problems.... If any arises just ask for Charles

Great place for all your needs

Parking lot littered with trash. Nice sunglass rack. Slow day. Staff friendly

Good place. Better People

Always a good experience at this store. I was going to pick up some taping and mud material. First I was at lowes then I thought abt this store to compare prices and I saved so much money. There were two employees that suggested certain material I wasnt awherre of. I really enjoyed my experience as I always do. Friendly helpful workers and always clean.

Good deals

No help in the store and very hot

Get my air filters at a reasonable price. Everywhere else is high.

It is all ways great going to this store.

The guys here are very helpful. Great customer service.

I will like to give Sutherlands 5 Stars because the friendly people are so nice and warm and they will help you with anything you want and need.

Great place found everything I needed

There was one guy that we really loved talking to because he took very good care of us .

Never anyone around to help you when you need something. Always have to go and find an employee.

Great service . A polite friendly sales man .!!

Great

Found. Every. Thing. Customer. Service. Was. Great

I love southerlands,but I wish they werent in such a high crime area. The day after we went there, there was a shooting just down the street, and thats not unusual at all. My wife and I both carry concealed (legally) whenever we go there.

This store has everything they need and the staff is always helpful.

I can find almost anything I need for repairs and creating.

Nice store, has things you need

Found everything i needed

Poor service- had to call to front desk to get someone to open door to outdoor area- then employee had to lock door back when I walked to front desk to get prices- had to wait outside for someone to open back gate to pick up purchase- will never come back again!!

It was horrible. The 2 employees I dealt with were rude and very slow. I waited for assistance for almost 30 minutes and 3 pages later a lady finally appeared. Come to find out she was only 2 isles over sitting down sleep.The item I was there to get stated online that the store had several in stock as of opening this morning but I get to the store they dont have any at all. Wouldnt even give me a smaller item for the advertised price or a rain check, nothing at all. I will not be doing business there at all in the future.

Nothing like Grandma lye soap. This the place to find it.

This place is is outdated, new design and customer point of sale is necessary.

Love it Everyone was so helpful great customer service.

Customer service always on point!!!

Friendly staff, and well informed with necessities for many job types

Great place, great prices and very friendly people.

On Tue, Aug 23, 2016 at approximately 3:30pm...The female cashier with the deep black hair, dark black heavy gothic-like eyeliner (no offense, just describing), and fake eyelashes was very rude. Her customer service was awful! She did not say hello, stated the total with an attitude, & handed off the receipt all the while looking angry. If you do not like your job, then go someplace else to work, but scaring off customers with your nasty attitude & lack of common curtesy will get you NOWHERE & you will continue to bare that unhappy face you so greatly display! On a positive note...there are other employees whom Ive encountered to be nice and helpful such as the older short white male. They need to get rid of that thing at register!

They have Furniture there also at a good price