It was truly a pleasant experience purchasing a vehicle at Choice Auto Center. The vehicle that I was interested in was fairly exotic, so I had some questions that were also unusual. Ray took the time to get to know me and actually listened to what I had to say about the vehicle. Ray and the entire crew were dedicated to making the vehicle the right one for me.Never once did I ever feel pressured and I was always treated with the utmost respect. I would not hesitate to purchase another vehicle from this great family owned business.
Great place to get a used car in great condition. The owner and sales are wonderful. No pressure sales, but they provide you with detailed information so that you can make an educated decision and determine if the car best meets your needs. They are also very responsive when contacted via phone or email.
Coming here was such a positive experience! First off, when I walked around the lot I was not bombarded by sales people like at a bigger dealership. I was given time and space to look around without any pressure! Tony & Ray are so nice and helped me through all the steps of buying my first car. I love that this is a family owned place and you become part of their family right from the start. If you want to feel like an actually valued customer, look no further than Choice Auto Center
Was looking to purchase a Audi S4 for my wife, found one at choice, i called talk to Antonio answer all my questions, took the drive there car was exactly what he had told me, purchased the car from them, they made it very very easy to buy took care of everything for me, did what they said they would do to car, called me when was all set, and drove it home, will diff be doing more business with these guys, thanks again.
I love this place. Bought my last 3 cars from here and bring my cars here for all repairs. The owner, Ray, is very reasonable and fair. The mechanic, Frank, is fantastic and extremely knowledgeable. Always fixes my car correctly the first time!! Great place. I highly recommend if u are in the market for a used car or need your car fixed!
Was stuck between a car they had on their lot and one in the middle of the country. The one here was exactly what I wanted, where as the other had lower mileage but in a color I wasnt too crazy about.Figured I may as well check the closer to home option out and see how I wanted to proceed, and immediately fell in love.Prior to going in I was in contact with Shayan and he was super helpful and informative in regards to the car. He then introduced me to Tony to actually go over the car, and take it out for a ride.There were two minor things off with it, and they promptly took care of them for me and made sure the car was in proper working order, and about a month after purchase, Im just as happy as the day I picked it up!For my fellow car enthusiasts, they have a fantastic selection and a guy in the shop who can ACTUALLY work on them. 100% would buy another vehicle from them, and recommend them to close friends and family.If they have something you want, go with confidence that youll be taken well care of!
Just bought a 2009 C63 AMG BENZ I was a little nervous at first, But after talking to the owners and the sons, the nerves went away. they made me feel comfortable they are old school and honest best car dealership I ever walked into and I absolutely love my car thank you Ray, Shi, Antonio, and randy, and all the hard working employees there for having the patiences to deal with me and getting the deal done!
Just purchased an audi Q7 from them I absolutely LOVE it! Tony & Ray were very friendly. Ray explained everything very well! I cant thank you guys enough for helping us get a lower percentage rate and car payment! Definitely will be our new place to buy cars in the future!
This has to be one of the worse experiences with a dealer. I called and made a very clear interest for a vehicle with a trade. Two phone conversations and an expected time of arrival with said trade. I show up and was immediately presented with an attitude that I did not have a schedule. Then we very quickly discuss my expectations of my trade. I gave them a very fair offer for my trade, actually $1500 below trade in value. Before they “appraised” my trade the sales guy almost immediately asks if I’d be willing to go lower, after I specifically said I was firm.At this point look at my vehicle of interest, he starts the car, pulls it forward. They have this car listed for 18k and it’s missing the front grill. I question the missing grill and the sales guy tells me, the aren’t a body shop, they wouldn’t replace the missing grill. But they were also firm on the car and wouldn’t budge in price. They also would not allow a test drive and said the car would drive the way it should.They check my vehicle which has a CarFax for slight fender work nothing related to an accident. From the second I showed up, the dealership was rude, and treated me with utter disrespect. Undervalued my vehicle and refused to run off of a true valued index.I have not seen a dealership like this in a long time. They have a very crooked mentality when dealing with used vehicles and their customer base. I would not recommend this dealership to anyone.
Recently purchased a Toyota 4runner through Ray and his crew. I highly recommend checking these guys out, especially if you were initially looking in the Boston proper region. Its worth going just outside the city to find vehicles that more than likely have had less abuse- which is also accompanied by a beautiful dealership with high quality vehicles. This isnt your average used dealership- there is clearly a passion for high quality vehicles, and a dedicated staff to ensure the process goes smooth. I worked one on one w/ both Ray (the owner) and Lenny (one of his sales associates) and both were honest and genuine to a point where if Im ever in the need for another used vehicle, this is where my wife and I will go.
Bad experience with those people! Extremely rude and don’t know know to treat and talk to customers. The general manager can’t hold his temper and is very hostile. With their overpriced vehicles and terrible business practices!The manager will try to tell you other bad experiences about other customers. Be sure to carefully read EVERY document because they will not disclose everything verbally.
I came in to come see a truck I was very interested in and was instantly helped with a smile. The buying process was extremely simple! Such great employees and owners. In these days its hard to find a salesman and owner stand behind their products. Id highly recommend visiting choice auto for your next vehicle. Great selection of cars and trucks even greater customer service. The owner ray was great and so was everyone involved in the process
Best place in town! Super friendly, answered all my questions quickly and professionally. Got what I was looking for AND got a free taco out of the deal! Thanks again Frank!
Ray and Shayan were fantastic to work with, they went above and beyond to assist with information that was needed post sale. I would definitely recommend them for your purchase!
Looking for a 2015 Subaru Outback through the internet is how I stumbled upon this dealership. I have been in the auto business for over 25 years so I know a good dealership within minutes of walking onto the lot. From the moment I arrived I was treated with respect. I ended up working directly with Ray, the owner, who is a class act. He was very willing to make sure I was satisfied and wanted to put a deal together that worked for all of us. It is not easy in todays virus world to run a business. Kudos to him for having a great dealership. He wanted me to be satisfied, for sure. And yes we love our new to us Subaru!
Choice auto center is a well oriented family business and they treat you as such when you are trying to find the best route to go when purchasing a vehicle which goes a long way
My family has purchased two European automobiles from Choice Auto Center and our experience has been excellent. The cars were very good, the dealership addressed any concerns even after the sale, and they remember us and treat us well. I have used the mechanic Frank for servicing this year and his competence and customer service are excellent. We have had a very good experience with this business and will return.
Buying a car is a huge investment, so feeling like you got a good/fair deal is important to me. Ray and Shayan were very honest and they have a great staff. I purchased my 2018 Audi S4 from them, paid under carfax value, and Ray split the cost of 4 new tires for me (the tires passed inspection but would need to be changed before the next inspection). I shopped around for weeks and felt that I was offered a fair price for my trade in, and that the asking price for the S4 was fair. Ray even offered to service the car when I brought it in for tires, but I passed on the offer since the S4 was serviced only 300 miles ago. Great experience overall, I never felt pressured, there were no hidden fees, I love my new car and will go to choice first when shopping for my next car.There’s a lot of unfair reviews here, mostly from people who didn’t even buy a car, or can’t drive well enough to navigate their small lot. Lots of people with unrealistic expectations when buying used luxury cars, ignore them and go see them for yourself. They even offered me and my wife a slice of pizza!
Had come across this dealership in need of something new and fun. The staff were all professional and more than helpful in working with me to get into my new car. Definitely recommend checking this place out if you inquire about getting into something new. 😈🤙🏾
There is a reason these guys have been around for so long. They are the best around and just good over all people. They go over the top to answer any questions and never make you feel uncomfortable as the buyer.
I purchased a car for myself a year ago with Prime and took my daughter to purchase a car just a couple of weeks ago. Outstanding experience both times! Ray and his team are up-front with information about the car(s) you are interested in purchasing and provide phenomenal service from beginning to end, including financing if you need it. I highly suggest shopping for your next car at Prime Motor Group if you want to have a positive car buying experience for once.
We purchased a used car from Choice, and the staff were extremely helpful throughout the process.Unlike many used dealerships, we were not pressured at any point and were able to look at several cars we were interested in without any attempt to push us to more expensive cars. After we made the purchase there were a few mechanical issues, we chose to take the 30 day warranty, Choice repaired the problems under warranty. During the repair the staff were courteous and helpful. We love the car and we really enjoy driving it!The people at Choice Auto made this a really easy and hassle free experience.
Second car I’ve purchased here and it was a great experience both times, was able to do a lot of the paperwork via email which made the transaction that much faster. Great working with everyone there. 👍👍
I bought a fully loaded 2012 ford explorer. They sat down with me and discussed finances and the best options to get me driving her asap. 2 new tires were ordered and a motor for my panoramic sunroof. Im in love with this vehicle. Thanks to all the staff who made it possible. I highly recommend.. ❤❤
Bought a 2003 Corvette Z06 from Lenny. Super easy purchase, was able to finance. The whole process was straight forward. Car runs great, rips hard. Would recommend to friends and family!
Great buying experience! Shayan is the man helped me to get my dream car BMW 540i stick . Very friendly environment would definitely be back!
Went to just look at inventory, no intention to buy . Liked what i saw when i was there . Talked about possibly buying a truck . Liked what i found, Loved the deal that was offered to me . Now Im the happy owner of a new truck, walked out with a very good deal. Excellent experience, very easy to work with . Very happy. Thank you Choice Auto Center…… i will be back . Frank
Good place to purchase a vehicle, friendly and professional personnel plus own mechanic on site, he put the car on the lift for me so I can make sure frame is all good.Recommend!
Bought my cls 55 Amg here, great dealer ship. Super laid back but very professional at the same time. Highly recommend 10/10
I just bought my first car from Choice Auto Center, and they made me feel at home and at ease right away. They were so kind and make you feel like family, and really seem to care and want to help you make a big decision as easy as possible. All around great buying experience, and I highly recommend to any type of buyer.
Just recently bought my first motorcycle from these guys and I can’t begin to describe the amount of help I received during the whole purchase process. And afterwards. They helped register the bike, get a plate, get the title, and even put new tires, a new clutch, and a new battery in. Within the first week of owning, there was a minor leak, and when I contacted them about it, there was no hesitation to help me and fix it. I highly recommend going through them to purchase a motorcycle or car. I’m sure I’ll be back.
Choice Auto Center is a fantastic dealership!! Ray is a pleasure to deal with and made the car buying process easy! They had a terrific selection of cars and everyone was great to work with! We will definitely be back when we need our next vehicle!!
Very helpful and friendly people that take exceptional care of their customer base.
I had a great experience at this dealership. The prices and cars are really good. I was able to find the car I wanted at a very good price. They also made financing very easy. I highly recommend this car dealership. They also have a great service department.
The team here at Choice really helped me out and treated me with respect. Their selection of cars and trucks is amazing. I dealt with the owners and they both exceeded my expectations. Looking for a vehicle these days can be tough. They worked really hard to get me financed when no other dealership could get me a loan. They even got my vehicle registered and inspected for me within a 24 hour turn around time. It is very clear why Ray has been in the business for 25 years and counting. I am a new customer to them and they even offered me discounts at their on site service department. Thank you guys so much. Go check out their amazing facility for yourself. Treat them with respect and you will get the same in return. Thank you again Choice!
Terrible!!! Sold me a car that ran for one day then died. Car was not in the condition their in-house inspection certified. I called my Salesman, Shayne and he promised to pay for a re- inspection, but now wont return my calls. Spoke with his boss Ray, he was rude and combative and hung up on me. Wont answer my calls. STAY AWAY!!!! STAY AWAY!!! STAY AWAY!!!
Choice Auto Center was flexible, accommodating, and very low pressure. Since I found the car online, I already knew what I was looking for - so the salesman Shayne (who was a GREAT GUY by the way!) gave me the opportunity to check it out, take it for a test drive, and get a feel for the car. The management team, sales, and even the service technician answered all of my questions and the sales process was straightforward and easy. Great inventory, especially for unique vehicles.
Found the car I wanted online, went to visit and was treated very well. First class operation with competent service dept as well. I bought the car and am very pleased. Highly recommend! If they dont have what you want, they can find one for you.
These guys have gone above and beyond to get me into a vehicle That I wanted with ease. I have been going to this dealership since I was 19 and every time it’s been a hassle free experience. I have now bought my 3rd vehicle from them 8 years later and I will return in the future for another. Great family and a great dealership!
I have recently purchased my third vehicle from choice auto. They have been my first choice and most trusted used car dealers in the past 10 years. They remember the loyal customers and embrace the new! They have always treated me fairly and honored every agreement. They are very quick to responses and very fair priced and honest.*Update! I picked up my chevy silverado 2500 yesterday and couldnt be happier! They went through the truck immaculate and even undercoated everything underneath which saved me the time and effort! I never even asked for that but was a very pleasant surprise! Thank you everyone at choice auto! Highly recommended
Had an awesome experience with Choice Auto Center. To start-their inventory is fantastic-one of the best around. I found a fully loaded X3 that was the exact spec I wanted, color combo was right, and extremely hard to find. Everything from the test drive, to the trade-in, and delivery was excellent. They had my car ready for pickup the next day even though my insurance sent over documents at the last possible second. Ray and Jeremy were both fantastic and everyone at the dealership was professional and friendly. A+ Experience all around-definitely will be back!
Hands down best dealership around they will get you in the car you need, if they dont have it on hand theyll find it for you, the staff goes out of the way to make your experience an easy one
Shayan is a stand up Man period! If you are looking for a responsible reliable Bussniess man then look no further. I have done multiple deals and not once has there been an issue. He has my trust and my business. Thank you and your team.
I showed up on Christmas Eve with my wife to look at a Q7, ray and his son stayed late just to shows how me the vehicles I was interested even tho I wasn’t sure if I was even going to purchase. The entire process was easy I feel like he takes care of his customers. Would buy another car soon for my wife and would def return.
Ray and his associates are an amazing team to work with. Great deal, great characters, and will do his best to get you a deal. Thanks Choice Auto!Zee
Fantastic collection of used cars with reasonable price! Service provided by the dealers is one thing I liked the most! My dealer was Mr. Walter, He is an awesome person and he helped me during this whole process of buying car. This is my first car and had a great experience in buying that one! Thanks to Mr. Walter and Choice Auto Center!
Ray hooked me up with a good deal on a gorgeous focus ST. Thanks again!
5 star bby
The best car buying experience I have had! They buy the best vehicles and in turn have the nicest lot from daily drivers to pickups and fine sports cars. Ray and his son have a great business going. Jeremy helped me look at and purchase a low mileage used truck and Frankie their mechanic made sure everything was done right with some outstanding customer service. They stand behind all of their sales and have been a pleasure to deal with. They took in my old car as a trade, and took care of all the paper work and even the registration.If I ever need another car, or anyone asks me for a good place in Worcester county they will be my first recommendation.
I thought these guys were great. I have not purchased a car from them, but I had a great experience at their dealership. I inquired about a car, and I received a fast response. I headed to the dealership and within 15 minutes was able to get behind the wheel.They allowed me to take the car for a longer test drive because I wanted to make sure I experienced highway, side road, and traffic driving.After talking some brief details they allowed me to leave and think over the decision. I cant express enough how much I appreciate a low-pressure environment such as this. I am not one prone to making rash decisions and dealerships that try and pressure you before leaving are the ones I am the least willing to go back to.I worked with Ryan, and he was respectful, friendly, and very helpful. Also, this place has a ton of really fun cars on their lot. A really great selection of performance and luxury cars. Very impressed!
I met the owner Ray and I definitely didnt have a great experience. He bad mouthed west lake financial and say that they dont believe kelly blue book opinion of what a used car is worth. And want top dollar for everything and will not negotiate price. And the car I was looking at had its modeling gone on one side and they dont wanna deal with you. And they are looking for top value when the car has this problem. When I could have had a negotiable price and had it fixed either by them or definitely by my mechanic.
Outstanding experience.I recently purchased a vehicle from this team and was extremely happy with the experience.I have been searching for a particular car for several weeks and after too many failed visits to other dealerships, saw a car at Choice Auto. Given my several weeks of research, I was somewhat reluctant to engage in another car sales battle. On contacting the dealership, the salesman was polite and courteous and indeed, went the extra mile to reassure me the car was clean and sound: We face timed for 30 minutes - looking over every aspect of the car. This was the first sales experience I have had where there was genuine pro activity to address any concerns I might have.I visited Choice Auto the next morning and sure enough, the car was exactly as seen on the face time review: Clean and honest.Any concerns I had with the car were addressed prior to pick up.The entire staff: The owner, the sales man, the mechanic and the rest of the team I met were professional and courteous; not at all the typical car sales experience.I drive away from Choice Auto extremely happy and with a great deal of respect for a great team.Outstanding.
I was very pleased with the service that Ray and his employees provided before and during my most recent auto purchase. Ray was generous and reasonable throughout the process. I would definitely recommend Choice Auto for a prompt car-buying experience.
I need to remind you this a car dealership! There was not just one person that assisted me but the entire staff. They were extremely polite and friendly with my whole family.The process was seamlessly easy. They helped secure my loan in seconds and I was out the door that day with the car. They guaranteed the car and said come back with any issues; a tail light went out a day later and I dropped the owner a text. The car was fixed the very next day.Car was clean, low miles and in great shape. I hope they made money on the car! (haha). I highly recommend to anyone looking for a used foreign car like myself.
Frank did a great job on my car! Highly recommend
This dealership is simply the best youll ever experience The cars are some of the most prestigious available -- no run down Jettas - only nice Audis and BMWs and other world class cars all at breathtaking prices. I ended up with a 2016 A6 Sport -- MSRP around $78,000 three years ago - and $21,500 three years later when I purchased it at Choice. I am as frugal as the day is long -- every penny counts -- and I checked everywhere. No one came close. You owe it to yourself to take a ride down to Shrewsbury, see Ray, and save probably $4,000 or more over what other dealerships might have the exact same car for and $57,000 over what it would have been new just three or four years ago. Why buy from any other dealer? Especially big advertisers like Bock or Herb Chambers that charge top dollar because they are paying $20,000 a week or more to advertise. There is no status in over-payment. Check this place out - youll be glad you did.
Love this place! Stu was amazing Adam sealed the deal and Ray (the owner) is a very nice professional business man. Got a great deal on my car and they worked hard to get me in the right car.. I would recommend anyone I know. Great family owned business
Ray and his team were great came in to buy a truck and before I even drove it her mentioned a few minor issues that they would fix and they did would definitely recommend choice auto and I will go back in the future
Wonderful used car lot. I was coming from Michigan to pick up a 2013 Evo X that they had. My sales person was Ryan. He was nice and helpful. Everyone that was there was also friendly.Ryan told me the best way to get to get around MA to come to their dealership without spending a crazy amount of money and time. He picked me up from the train station and took me to see my car. Got all the paperwork done within 10 minutes and I was on my way home. Car drove 800+ miles in one day and had ZERO issues. I could not be happier with the car and the service.I don’t know what other people are saying when they say they had problems at Choice Auto Center. My experience was a 10 out of 10 and if they have any other cars that I would like to buy in the future I have no problem going to them to buy it.Better service than a new car dealership in my opinion. Thank you Ryan for the great car!
Just got my Jeep Wrangler detailed and it looks INCREDIBLE!! It was covered in Pug Hair and when I picked it up there wasn’t a single dog hair on my black interior! It smells AMAZING and I Love the shine to my wheels! Shayan was nice to work with and highly exceeded my expectations!!
I had an absolutely amazing car buying experience here over the past day (and a half; snow!). Ray treated my wife and I with the utmost respect, even afterothers turned us away. From his (2?) Sons that work with him, to Rays entire staff, this family-owned dealership really takes the time to get to know you, so they can provide the best service possible.Thank you, from my family to yours.
We recently bought a 2014 Nissan Juke Nismo with Choice Auto Center and had a great experience working with Shayne and Ray. All the staff were all so very helpful and friendly. Not because they were trying to make a sale in any way but we felt they truly were trying to help us get the car we actually wanted and not the car they think we should get because of either financing, credit, or budget wise just so they can make any sale. They went above and beyond to making sure we were satisfied with the car. From the day we went to look and test drive our car, to the day we drove it out the lot. Shayne kept us updated in regards to approval for financing and fixed any issues or concerns we had had with the car with no hesitation or gimmicks. We truly appreciate their honestly and help and would recommend this dealership to anyone. Well definitely work with them again if we are looking for another car in the future.
Very nice and respectful people, always helping a customer on everything they can. Definitely recommend this place to buy a new car. They’re definitely going to put you in your dream car! It was a pleasure to make business with you guys!
I recently bought my 2008 Audi S4 from them and the process of buying the car was good overall. I’m giving them 3 stars because everything they told me they would fix were not. For example I was told they’d replace the battery but it still has the same old one in it. Thankfully I’m a mechanic and can fix any issues they ignored.
There are no words to describe how AMAZING my experience was at Choice Auto Center in Shrewsbury. Every person that works there were extremely friendly, honest, and knowledgeable. The family atmosphere eliminated any stress. When everyone gave up on a loan, Ray fought for me with my best interest at heart. Ovanny listened to what I needed and wanted and I not only ended up in a car, but my dream car! I would highly recommend Choice Auto to anybody and everybody.
I Highly recommend this place!! From the moment i messaged them regarding an suv till the moment I finalized the purchase! Great service all the way!!
Hello all my name is Cristian. I would like to thank the owner Ray once again for being a very humble business man and also for treating a young man like myself with genuine respect. I came to Choice Auto Center to inspect two specific roadsters I had found listed online in his lot. A few minutes within my presence he walked out of the building and introduced himself humbly and we conversed openly about the history of the car I am especially interested in. He was very transparent and shared his knowledge in dealing with banks versus doing direct business with his family and expressed how welcome I am no matter the financial route I take. I tried to get a loan for the car I want and my bank would not give me the amount needed and it directly reflected the conversation we had. Ray knew EXACTLY what he was talking about yet, I still gave it a shot. Now I will say this. It is very easy to be misjudged by a salesman nowadays being a younger Hispanic male looking for a new sports car, its happened to me plenty of times. But, the respect and knowledge given to me was beyond appreciated and I needed to share that as there are negative reviews here saying otherwise that dont fit this dealership. At the moment I am waiting for another paycheck or two to increase my down-payment amount for the car he knows I want.. Choice Auto Center I am very hopeful and anxious to do business with you. Thank you for making my first visit memorable. I will see you in two weeks and follow up with another positive review as Im sure things will turn out great! - Cristian C.
I have bought three cars from Choice Auto and have always been treated like family. They are trustworthy, knowledgable and sell great cars. I highly recommend buying your next car from them.
I really liked everyone who works here. They were friendly and there was absolutely no pressure. I felt like they were transparent and even though I did have some problems with the car I feel like they did care and really worked with me. Sometimes problems happen with cars and we as customers wish we could be treated like kings and for them to assume all liability. I think they did a really good job of doing what they could for me without giving themselves away. They are a family business that has been operating for over 20 years. You can’t be screwing people over and make money in the long term. I would definitely buy another car from Choice. I believe they have integrity and are good people who do things the right way.
Went to multiple dealerships as I was in the market for a new car and ended up at choice auto, they took the time to take care of my needs and supplied me with some good information and a good price on the car I had purchased from them. They treated me very well and they have a great group of guys over there. Id recommend all my friends and family to work with them if they are ever in the need for a new vehicle!
Very friendly sales staff. Knowledgeable and professional mechanic. During warranty period went above and beyond with repairs, were prompt and accommodating with schedule.
The staff at Choice Auto have been very friendly and helpful both with the first car I purchased from them and the replacement I purchased after an accident. Both times the car buying process was quick, smooth and stress free. The best service I have received from a dealership in my 20-odd years of owning vehicles. I will definitely purchase my next vehicle from here as well.
We just purchased our fourth car from Choice Auto, a BMW, two Lexus’, and now a steel blue convertible Corvette. We were looking for a Corvette that would perform and be a head turner. We provided the owner, Ray, and his son, Shayan, with our wish list for the Corvette. We were extremely pleased with the Grand Sport that they selected for us. What they came up with was not a total match to our wish list, it went beyond what we had hoped. Everyone who sees and hears our Corvette are extremely impressed with the awesomeness of this powerful and graceful machine. We were very pleased with the professionalism, knowledge, and guidance of Choice Auto’s family environment that lead us to the purchase of our Corvette.
These guys are great. Bought a 2011 Audi S4 in great condition with all the bells and whistles. A hard model to find in a 6 speed but they had it. Price was a little on the high side but it was worth it, as mentioned finding an s4 with these options can be difficult and Ray, his son and the sales team worked with me to make sure the buying experience was nothing but positive. Even when I had to bring the car back to address a small issue with the 3rd brake light intermittently coming on and off they went above and beyond to accommodate me and make sure everything was taken care of. I recommend anyone in the area give these guys a chance. If you are a serious buyer and not a tire kicker they will absolutely take care of you, Ill be back for sure. A+++
Awesome experience! Pierre was on point with his customer service and assisted to the end of the purchase. From the time that I walked, the customer service was on point! Very friendly and detailed with the information given. If you want an amazing experience, you need to check this place out! Will definitely will return when it is time to purchase another car!!!!!
Very beautiful dealership with rare cars. They were a pleasure to work with. The Audi I bought runs fantastic till today. Thanks guys. and I think i will go through Choice Auto first when Im in the market for another car.
I recently had a unique and positive car purchasing experience at Choice Auto in Shrewsbury and feel I need to share. I NEED TO SEND A HUGE SHOUT OUT to one of the sales team, Shane. Not only was I taken well care of during the purchase of my new vehicle, but he has checked in with me several times over the following week! To the point where he even sent a selfie of himself hugging my overly loved “old” 11 year vehicle I traded in. It meant the world to me that the transaction and care didn’t end right after I drove off the lot. This is a unique and special attribute Shane brings to the sales team and he needs to know it’s much appreciated. PS: If you are lucky enough to work with Shane on your next car purchase, DEFINITELY ask to see one of his business cards😉! Thank you again for this positive experience!
I bought my 2007 Trailblazer SS from Ray a couple of years back with a 4/48 bumper to bumper warranty and he and his team have handled every issue including a major engine problem with 100% customer care. I’m in sales and know how rare it is to find businesses that are still dedicated to old-school customer service. It’s a great feeling and I can’t recommend these guys highly enough.*** UPDATE *** Ray and Frank at Choice Auto have handled multiple warranty issues for me with 100000% dedication to customer service.It has been like having family in the car biz.
Had a pleasant experience car shopping at Choice Auto. The staff was very friendly and courteous. The owner Ray is a great guy and really helped me in every way that he could. They had quite a large selection of quality vehicles, and Ive told others to definitely stop in before they purchase a vehicle elsewhere.
Purchased an Audi RS6 from the choice family.I have dealt with several dealers, new and used in my time.I feel they are very honest, caring, and understanding here.They are the type of dealership who are also car enthusiasts.If they didnt have an immediate answer, they sure did take the time to get it!They went way above and beyond to rectify a mechanical issue that these cars are known for.I feel even Audi direct would have not taken the time nor the care!!!This is what you are looking for when shopping for a car.I didnt just get an excellent car, but made new friends that I will continue to recommendand use in the future!
I just bought my black beauty an 01 mustang gt v8 5 speed. One of the most beautiful cars i have seen in my life, and the guys at choice auto center are awesome. I will recommend this place to everyone I know. Thanks again Ryan.
Had a wonderful experience and purchased a beautiful vehicle. The staff was knowledgeable, kind, and had my purchase sealed in a hurry. Had trouble with credit in the past and no one would work with me, so happy i finally found Choice Auto.
Great staff, great cars, and superb service!! Thanks Choice auto
Was treated with respect from the first call, to the test drive, through the negotiation, and delivery. Thank you for my awesome car. Will absolutely come back when its time for another. Ray and Shayan, it was a pleasure.
Choice auto center is the best dealership I have ever experienced I got 2 cars from them and the team is awesome thank you Ray Shayan Shayne and Justin keep up the great work.
I have purchased (Audi and BMW) and traded in two cars at Choice Auto. All of the knowledgeable personnel at Choice has made both experiences very enjoyable and stress free. I worked mostly with Ryan, who made sure I was completely satisfied with my new vehicles. I will be going back to them next summer for another car and look forward to getting another great deal.
I had a great experience there, i purchased a truck somewhere else, but i had the service done there, my cousin is a car salesman there and because of his recommendation, i had a rebuilt transmission work done there, they called me before any work was done, let me know how much and they called me if any trouble arose while they were doing the work, for the ammount of money i spent, they were honest and accurate about cost and they did a fantastic job. I thank my cousin Wally, and my next vehicle id purchase there, because they would stand behind what they sell, they stood behind the work done on my truck and i didnt even purchase it there. In this world its hard to trust car dealers, but these guys are trustworthy and honest, which is a rare combination in that profession.
Very unprofessional. Poor service. I inquired about a vehicle was told I would Receive a call. Never did I had to call 3 days later then to be told I would be called back. Going on 3 weeks now. I would never buy a car here. Just look at the prices. Nothing more then a scam artist company . I will be reporting this company to the BBB.... After 4 days of this review being up “Bobby” called my phone at 730pm to try to intimidate me to remove this comment.. saying he has “ hand written “ proof i had no money .... Now how could there be “ hand written” proof if I never even had a call back to begin with... on top of that do you really think I would try to buy a car without money.? I own 2 vehicles outright. Was just looking to purchase another.... this place changed my mind on that...... 1 day later the “owner” wrote a comment that is 100% false. I understand my credit and take full ownership to it. But 1000 cash was lie and so wasn’t a “ conversation “ about a loan on a 2000 car.. what a joke. Proofed my point of scam artist. I have all the emails between us... Nice try BOBBY... Also notice how I was the only comment in the past year to get a “ response “ ..... Absolute Fraud
Just purchased my Evo X from them. Its a nice family owned business. Ray and Shayan were genuine people.No drama, no games. Very straight forward process. No salesman going back and forth with a sales manager 15 times to play around with numbers.If youre a serious buyer, theyll take care of you and give you good deals on maintenance.
Stay a way from this dealership. Bunch of Crooks. Just remember you have a CHOICE to walk away.
Great place and great experience. Sold my car to them without a hassle and they were quick to assess and negotiate a great deal on the spot. Their car collection is definitely unique and will be coming back for future purchases. :)
Very friendly staff. A+ great deal on a new used car. Choice offered me more for my trade then anyone else. Very happy
Stay away. Car broke down 2 weeks after owning. Shady dealership
I recently purchased used Audi and was pleased with service...check engine light had come on day after. I brought to my mechanic who works strictly on European cars and he said car was GREAT BUY. Chm engine light was a simple switch h and I am returning to dealership today to get resolved ....they worked with me and my credit and got me in car I wanted....excellent service...
I bought a great car from this place and i thought it was going to be the best purchase of my life, as a teenager. Pierre, who is a great man, helped with everything and was awesome. Soon after i bought this car i had a little issue with it, turned out that i apparently was not letting my car warm up long enough and it would go into safety mode. I thought okay no big deal ill let my car warm up longer. Now, i just had to spend $950 because ALL of my brakes, ALL of my rotors, and my two back calipers failed. OKAY ill deal with it. Just fixed that today. An hour later I find my car rolling every time i put it into park? funny. Come to find out i need to pay THOUSANDS of dollars to fix what is called a pawn which is a pin in my transmission that stops the car from moving in parked position. I pay way to much money for this car to be spending thousands to fix it after two months of buying it. not to mention it still goes into safety mode even though i let it warm up every time for over 10 minutes. Next time you are selling a car, have the decency to make sure it is in top condition so youre customer doesnt have to spend her whole savings account on a car so you could save some money. Cheapskates. Very disappointed. Love you Pierre, sorry i had to write a bad review after everything you did for me.
I love this place. Very professional and friendly staff. I bought two vehicles and have not had any issues that they couldn’t fix. I highly recommend it for your next used vehicle.
Ive bought more than car from choice! Always honest and easy to work with!
It has been a pleasant experience. The sales representative provided options along with information needed to make a decision. The financial representative makes it easy to get things going and the manager gave his personal touch that leaves you feeling like family.
I recently purchased a vehicle from this dealership and would buy from them again. Adam and Ray were helpful and not misleading in any way. If youre looking for a unique or hard to find vehicle then I suggest you go here.
STAY AWAY!!!!! EVERY CAR THEY HAVE HAS ISSUES THE OWNER IGNORES AND REFUSES TO FIX WITH VEHICLE UNDER WARRANTY