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Lighting Showcase
560 Boston Turnpike, Shrewsbury, MA 01545, United States
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Lighting Showcase

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Te
Review №1

I took to lanterns I bought at flea markets in to be rewired. My first visit was just to see when and how much it would cost. He ended up doing them both for me as I waited. I loved the lamps the made from found objects. Very nice people. Will go back when I get more lighting that needed work. Terri Regan

S.
Review №2

Julianna is so helpful and wonderful to work with. She takes a lot of time and effort to help you find what you need.Great experience and highly recommend.

ls
Review №3

BUYER BEWARE!! You will get great service to purchase, but you better hope you dont have any issues that need their support. It took me 6 months and calling the manufacturer directly to get them to call the store! Then, they didnt even honor the exchange on a defective product, they upcharged me. Seriously, there are lots of places to buy nice fans and lights.. take your business elsewhere. THIS IS TRULY THE WORST EXPERIENCE IVE EVER HAD!!

Ly
Review №4

Store personnel (owners) spent an inordinate amount of time helping us select just the right vanity lights for our new bath. Also, he provided instructions for our builder to allow placement of the lights in exactly the right place. Because of COVID, serious buyers only, as $100 deposit required.

Re
Review №5

What a weird place. After looking for weeks online and deciding the styles of lights I wanted for my renovation, I decided to go someplace local to purchase. I drove there and found out it was appointment on (from an employee who was the only person in the store). I asked if I could look around as I knew what I wanted. I could give them 100 dollars, make an appointment, and if I purchase the 100 goes to the item I buy. They said they sold service and wouldnt be a showroom for the internet.

Lo
Review №6

Lighting Showcase has beautiful selections of home lighting from contemporary to traditional styles.

In
Review №7

Ridiculous place!You have to make an appointment (this info is on the door!) if you want to come in. AND pay $100 as non-returnable deposit.That not the bisssnes that deserve your attention!!!!

Ma
Review №8

An appointment needed? All I wanted was a floor lamp. Disappointed!!!

Ju
Review №9

Need to make an appointment, and give $100 deposit to go in and look at lights, didnt bother .

Xi
Review №10

A bizzare place, charge$100 for just looking around

Gi
Review №11

Incredibly rude. Will never give this place my business.

Pa
Review №12

Appointment only entrance to look at lighting thats OK but having to put a $100.00 deposit to make an appointment is ridiculous.

Pa
Review №13

Very friendly down to earth people and I got a great deal on all my exterior lights. I returned the fake plastic metal looking exterior lighting that I initially bought at home Depot afterwards. The prices were marked high but they lowered them significantly to get my business.

Lo
Review №14

I have used Lighting showcase in the past. Loved working with George. Helpful and very knowledgeable. We purchased 2 chandeliers and 6 sconces when we updated our home.Today i went in to look for some sconces and vanity fixtures for our master bath remodel and Bedroom lighting.George began helping me and then he was relieved of his time from me by another man (after about 10 min of talking to me). The person who took over for George did not introduce himself, and was incredibly rude!, I will NEVER make another purchase again from lighting showcase again...EVER.He quickly asked if I was planning on buying today, and I shared that I was in the preliminary stages and getting an idea and browsing some catalogs. Also that I wasnt planing on a purchase today, as I wanted my husband to have a chance to look too.He was very rude and said we could sit here and do this all day, but you will have to give a $100 deposit to sit here and look. Unbelievable lack of professionalism and poor customer service. I was speechless.He suggested that I look online and then come back to the store after making a decision. What is the purpose of this shop if only to find what is needed online. They provide no value... Made me feel unwelcome and without a desire to help.I will spread the word .... I am always looking to support local business, but good grief... Never again here

Mi
Review №15

Best lighting store in the area. Staff is super helpful. Highest recommendation!

St
Review №16

Both times I have visited the shop, it has been in disarray. Undeterred, I bought a light for the front of the house a few years ago. The most recent visit was for purchasing seven outdoor lights for a patio. Again the shop was in disarray and my wife and I started to walk out, but Albert stopped us and suggested we look through some catalogs. We spent about an hour going over the catalogs and picked out a few product numbers that we liked. Albert gave us the prices. We went home and looked at them again on the manufacturers website. We narrowed it down to one model and I returned to the shop to place an order. When I arrived, Juliana informed Albert that I had arrived. Alberts reply was, I have no time for Mr. (my name). At that I was ready to walk out the door, but Juliana asked if she could help me. Juliana was very nice, and very helpful and we were able to place the order. I made sure that Albert knew I was offended by his remarks. I left Juliana with instructions that my contractor would be picking up the lights while I was away. Today I got back and found out that this same Albert was trash talking about me to my contractor when he picked up the lights. This shop features good products, but Albert could do with some customer relations schooling. I will look elsewhere next time I need to purchase lighting.

Lo
Review №17

A grouchy older man was loudly complaining about a shipment gone wrong. He seemed to be the boss, and people were walking on eggshells around him. A woman behind the desk was loudly complaining/gossiping on the phone about someone irritating her.I (the customer) remained invisible, apparently.Saw a light I liked, but it displayed no price on it. Asked the receptionist. Her brusque manner suggested my needs were an onerous demand. (I lived, for a brief time, in NYC and Long Island. I am not a newbie to the cool temperature of brusque.)I left, thankful that I have other options.I called back a week later, to ask about that light. It had been discontinued. She would not, would not, would not give me the name of the manufacturer, so I could hunt it down.Lovely (cough) experience.

LE
Review №18

Great selection of light fixtures with prices comparable or lower than online stores.

De
Review №19

First time, last time. Unprofessional and waste of time and money. First time customer and we spent (pre-paid) $700 worth of lighting, and said it would arrival quickly. Never informed of delayed arrival due to out of stock. And then had to pay a 20% restocking fee for unused and unopened lighting fixture. Owner, Juliana Rybicki, made aware of our dissatisfaction and avoided us while we were in store. Will be ordering online in the future. Definitely no value in this brick-and-mortar experience.

Ro
Review №20

I made the mistake of having them order me a lamp post. Not only did they totally screw it up, but lied about it... Never got a returned phone call... Look out for a associate names Julianna (sp?) .... Shes a brick.....

Le
Review №21

Nice people, good selection, very helpful

Ci
Review №22

The owner was extremely rude to my wife, plenty of negative reviews online about this place . save time and money and visit Neenas lighting, they treat people like valued customers .

Ro
Review №23

Ignored again. Poor selection

Pu
Review №24

Very knowledgeable staff

Da
Review №25

Quite expensive and the designs were not very contemporary.

Information
10 Photos
25 Comments
3.4 Rating
  • Address:560 Boston Turnpike, Shrewsbury, MA 01545, United States
  • Site:http://thelightingshowcase.com/
  • Phone:+1 508-845-1722
Categories
  • Lighting store
Working hours
  • Monday:Closed
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:10AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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