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Office Depot
2301 E Willow St, Signal Hill, CA 90755, United States
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Office Depot
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Ma
Review №1

Maggie is amazing. Her customer service went above and beyond for us. She was attentive and happy cheerful and really helped us get a printing job done. Thank you Maggie for reminding me that there are still wonderful people in this world. I will always come here for printing jobs

Mi
Review №2

Office Depot must go out of business. I know they feel the need to exist. Office Depot is trash!!!! Put them out of business world. Shame on all that gave up freedom for something so weak and silly! I better see more people stop shopping at Office Depot do I make myself clear! (Update From 2 Days Ago) Those people will never say a word against mask requirements until those businesses are nearly empty. Tell them to get out angrily! Don’t say it the White flag way. Say it the black flag way.

Li
Review №3

If I can give no stars I would, I went in last week to send a fax and before that I called if I was able to send and receive a fax,there I was told yes. Long story short the first one I sent I sent it to the wrong number but before that I called 3x to see if I received anything they would check and nothing. 2nd time I went in to send a fax I called and nothing I called another time and this time I was told you can’t receive fax there! Mind you 2nd time i sent the fax I was told you can receive fax there as well. I tried telling the person I was talking to on the phone i was told by multiple staff there I can receive fax there and they would even check turns out I was speaking to the “supervisor” and he said who ever said i can is wrong then I guess everyone working here is wrong? I had asked multiple to make sure I received my papers since it’s important yet the only person who said I can’t receive a fax there says he is the only one right! Customer service is TRASH HERE !!

An
Review №4

Office depot is great for back to school. They have all the right stuff for the children and have great prices too.

Vi
Review №5

I have NEVER Shopped here Before and will NEVER Shop here again. The customer service is GARBAGE and the store employees were Rude and unknowledgable. I went IN the store, ordered a Computer Desk and was told it would arrive on a Friday between 8-5pm. I sat at my house for 10hrs ONLY to call and find out my Desk was NOT in Stock and would NOT be delivered until the following Wednsday. I called the 1(800) number to Track my Package 4 Times ONLY to be told 4 Different Things. The agents sounded like they were AT HOME Sitting on the Toilet doing business from some FORIEGN COUNTRY. I asked for a STUPIDviser and was Left ON HOLD for 38min before i just HUNG UP. I will be CANCELING this order and will NEVER EVER deal with Office Depot again.

J
Review №6

Bad service to everyone in general. If you work in customer service, it means provide the customer with service! It’s embarrassing enough that I’m not tech savvy. I approached the young lady at the copy center, I needed to print from my email. She did tell me how. Well I got stuck and approached her again. It was clear I needed her assistance but she stayed behind the counter and by then a gentleman walked up and she was chatting away, not service related. I gave up and walked out, she kept on. Flirting isn’t customer service. I went to the competitor and was given exceptional service. May-June 2020 I was on a shopping spree. I needed everything new for my new desk. I did take a while and had a full cart. The manager kept following me around and caught him spying on me couple of times. It was being watched like if I was a thief. It was very offensive and hurtful. I kept coming here for years because of the inventory aside of bad service. Now I’m officially done with OfficeDepot and will take my business elsewhere.

Br
Review №7

This place gives poor service to black people!!!! Every time I go in here, I’m watched by employees, or at the very least, subjected to an awkward, silent transaction that doesn’t include eye contact and ends without a thank you. Even with the on duty manager! It’s so consistent here it’s disturbing. I NEVER write reviews but this place feels like the 1950s. Just an observation.

Ke
Review №8

Office Depot is usually THE place I go for my office supplies, so it was natural of me to think of Office Depot when I started working from home.Today I was in need of an office/desk chair, and I immediately went to Officedepot.com to begin my search. I saw 3 chairs I liked but needed to actually sit in to determine their comfort. Unfortunately, all the chairs I liked were not available in store, but only available to order.I decided to visit my local store anyway to see if there were other chairs I might like. Nothing available satisfied me, but I noticed the ones I saw online were available in a box but not assembled to sit in and try out. I was very disappointed, especially because I was not even approached by a sales agent, which has always been typical of this location.Needless to say, we walked out disappointed without purchasing anything. I dont know why it is so hard to have one of each chair assembled at all times?

an
Review №9

Says you’re closing at 8 PM but it’s really 7 PM. Please update your hours on google. Friday, 1/29/21

Fl
Review №10

The cashier was very nice, but the guys didnt even try to acknowledge us. Im pretty sure one was the manager on duty, because he was giving instructions to the others. I could understand if it was busy, but there was only maybe 3 customers in the store. I dont want to speak in a negative way, but if it helps with customer that would be nice. If they see this, remember whos paying your wages. Hope to see a smile and offer if assistance if we ever go back. I would love to see corporate send secret shoppers of different races, including a racially mixed couple to this location. They may find their problem with this store. Take a lesson from Starbucks.

Je
Review №11

Great place to shop at, competitive prices, friendly staff. They will put you first so you can have the best experience especially in these troubling times.

Su
Review №12

After leaving best buy because I was being ignored, I came here and received prompt and courteous service. I told the salesperson what exactly I was looking for and he had narrowed it down to two items. And both were priced slightly less than the prices at Best buy. I was happy with the service provided. I have not opened the box yet of my purchase.

Jo
Review №13

Jose Gomez service was IMPECCABLE!

He
Review №14

I was shown what items they had that met my criteria and he promptly gathered all the items that were in stock. The computer wasnt in stock and he determined it could be delivered to their store tomorrow instead of being shipped in 3 business days. Thanks!

Le
Review №15

Needs better drink/food section. Breath mints, binaca, etc. Also $4.49 after tax for a 16 oz monster energy drink? Without a sugar free option Are you high? Still, has everything you need for business

Sh
Review №16

I like the experience of shopping there today...Its a great place to shop with a great selection of products Id be proud to buy. I went to the store located at willow/signal hills in Long Beach. The store was really busy and the Store Manager ( Jose Gomez) and a couple of his employees ( Rittoma super nice I do not remember the name of the other girl in customer service) they took care of my problem 👍🙏👍That is customer service at the top. Great job people. Keep working like that.Thank youSheila Harris

M
Review №17

Went to get some copies of my passport photo I had. Did a good job. Got a date stamp and my name pretty reasonable price.

ra
Review №18

Well good prices and the employees really helped me out. Had a 20% coupon but its only online. Didnt find that out till I got there and I told the cashier. She said well some people just order it right now and when youre here within 5 minutes we can look up the order and you can take it and get your discount for 20%. Well I made the order for some reason it didnt go through 15 minutes later sales representative or maybe even the manager looked at my phone number. Couldnt find anything so I dont know if it went through or I screwed up or something but he said you know what Im sorry youre having to wait here took me to the cashier himself and took 20% off without the coupon. The sales people there are great would gol here its worth it.

Sh
Review №19

Very helpful staff. Willing to order what we needed. When I told them I needed it today, offered to call other stores in the area.

Ad
Review №20

What an depressing store :~( the sign does not even lit up at nights. only half of it, was looking for very basic shipping item (Poly Mailer Bag) did not have it, unbelievable. Had to go home and order it on Amazon for $3 with free shipping.. Surprised those business still exists ! What a wast of time

Sk
Review №21

Good Experience

Ka
Review №22

Pleasant, the printing section is the area is where most of my time is spent...always courteous and helpful especially Rhoma she really knows her stuff its because of her this place gets 5 stars...shes awesome!!

Cl
Review №23

Forget the mans name but tall big man at the copys n stuff station, man hes awesome. He helped me get some copys out my phone i learned something that day how to with my phone. Mad love to that one man.

TH
Review №24

Colored people beware. I was racially profiled at This store yesterday. They had the nerve to stand by the door while I was walking around because I was walking around slow because I was tired from working 64 hours and 4 days. I was lounging around and not really in a rush they assumed I was going to steal something. The guy stood at the door until I made my purchase and then had the nerve to leave as soon as I made my purchase. When I told the manager he did not even look at me you stayed texting on his phone and said he was sorry without paying any attention to me. I will not go back to this store again and I will be calling the corporate office to let them know that the racial profiling is not accepted.**************Update**************I never received a call back from headquarters about the incident either. Just goes to show how much they value how their customers are treated.

me
Review №25

Thanks to Maggy for helping us scan our docs past store work hours.

ge
Review №26

This place is the only business I am recommending to buy technology accessories bcs its my first time here and got 20% discount.

Ke
Review №27

Great people very helpful. Store is very clean and organized.

Ma
Review №28

If you own an office business, this is the place for you to shop at. Good sales and knowledgeable personnel.

Do
Review №29

I love their items. It is my favorite store

Kr
Review №30

Great place for school supplies, friendly staff, clean and organized store, overall had a great experience visting the store!

Zo
Review №31

I needed to have a pdf file from my phone printed and i didnt even know how to send the email but the clerk was so helpful he walked me through it thank you home depot.

Ma
Review №32

Complete ghost town and prices are 2-3x as much as Amazon, I understand having a markup but if +15% isnt enough you need to shutter your doors.

Pr
Review №33

Very helpful and professional service. Nice.

So
Review №34

Never answer the phone for custumers...

bb
Review №35

I love this store it has everything that you need for school i love it i got one gallon of glue for slime lovin it

eu
Review №36

Great location, not over crowded friendly helpful staff especially David Sedano . He was very helpful and friendly. Will add this spot for my future office needs.

Mi
Review №37

Love this store, they always have parking either in the front or in the back but they should always have at least 2 people at the registers overall clean, and organized.

We
Review №38

Location can be tricky to get in and out of, but staff has always been very helpful.

Al
Review №39

Good staff but not completely organized

Je
Review №40

Always feel like the customer service here is just about loss prevention. I feel like Im being followed everytime I go here

Ro
Review №41

Unfortunately it is still a bad experience Im trying to make a claim, but no one has been able to help me and keep complicating the process. I feel Office Depot and Asurion have let me down this time.

Be
Review №42

Go there for all my office needs, everyone is helpful and nice.

A
Review №43

Clean store but it is very plain and unappealing to the eye. It feels like youre in a back room warehouse rather than an office supply store. The staff pretty much ignored us and didnt offer any help unless you ask for it. But they were very friendly.

Tr
Review №44

Cam Sunday morning for copies made 6 copies savi didnt tell me it was going to be 11 dollar and she was very nonchalant

As
Review №45

They have everything I need for my work and office! Excellent customer service!

Ro
Review №46

About my home printer there good products courteous customer service

Rh
Review №47

Staff is very knowledgeable for anything specific youre looking for.

Ga
Review №48

Got what I needed love that penny to $2 sale..

Pe
Review №49

Attentive service, good selection and great prices

Ma
Review №50

Called and a lady named Lisa answered and I asked if they sell scantrons. Needless to say she didnt know what a scantron was. I had to say it three times with an explanation so she knew what I was talking about. She said oh no, those are sold at colleges only. Her tone wasnt customer service worthy and she actually made me feel dumb for asking such a question. Ive bought scantrons at an Office Depot before and just wanted to know if this particular store sold them. I was frustrated but I kept calm and even said thank you only for her to say uh huh and hung up.

Ri
Review №51

Great place to grab the essentials for both work & school.

an
Review №52

Their service was great but they didnt have any thing we wanted so we went to Staples.

Sa
Review №53

Staff is nice and this is office depot. clean and fast.

El
Review №54

Every time I go into this store they treat me very badly. They are beyond rude and act like you are wasting their time. They roll their eyes and tap their nails on the counter waiting to get back to their twinkies and donuts. Another time I went they were all standing around one of the machines chatting and I stood there for about 20 minutes. I asked if I was interrupting something and then one of them came over reluctantly to help me.

De
Review №55

Nice start, not always the best selection or stock.

Pa
Review №56

Good service. Gets you in and out quickly.

Ch
Review №57

Great items, decent selection, quality/price varies.

Mi
Review №58

Good amount of office supplies. Not enough workers.

St
Review №59

Its a standard office Depot. 3 stars due to really slow service. No acknowledgement of other customers in line when a person was taking an extremely long time trying to spend every penny on her gift card holding up the line while she looked for something coasting 30 cents...rude...and the cashier allowed this without any nod to the people waiting through this.

Pe
Review №60

High prices, but good service.

PA
Review №61

Wide selection of supplies and prices are pretty good.

Ju
Review №62

Very helpful regarding prices, measuring, colors

Ar
Review №63

Well organized, great discounts for back to school, and polite staff.

JO
Review №64

Found what I needed and with friendly service, too! Kinda awkward parking.

An
Review №65

Found what We needed. Associated are extremely helpful.

Mi
Review №66

The employees are very helpful and friendly

St
Review №67

Quick service great sel6

Ar
Review №68

Good place to find your office needs

Da
Review №69

Very friendly and helpful staff!

Or
Review №70

Items I purchase are reasonably priced.

Ni
Review №71

Very fast pace n clean

Da
Review №72

Great location, big and well stocked

Ev
Review №73

$$$$ copies or scan so expensive just to scan some documents putting in a USB that takes les than a minute $20

Jo
Review №74

Low stock, items in sales bins were not on sale, even found employee equipment in an empty box amongst stock!!

Ma
Review №75

Nothing against the staff. But the place has a depressing vibe, and the stuff, like at most Office Depots, is overpriced.

Je
Review №76

Very good deals for back to school

Ce
Review №77

Big store. Clean!

Do
Review №78

Very nice customer service

Ja
Review №79

Very helpful staff.

Jo
Review №80

Convenient in a pinch but they are overpriced if you have time get it online

An
Review №81

Went to purchase a laptop using android pay and I was asked to show my card and id. Why use android pay if I have to carry my card as well?

Jo
Review №82

They didnt have much of what I needed

Ed
Review №83

While they do provide shredder service they do not like to do it.

M
Review №84

Staff very courteous and helpful

Jo
Review №85

Typical office supply store, though this one is smaller, they seem to have a little of everything. If its not in the isles, its probably in back, and theyll bring it to you.

Jo
Review №86

Lots of office stuff. Prices kind of high.

RO
Review №87

They always have a sale

Ph
Review №88

Staff friendly, If you need all for the office and photocopies

Ch
Review №89

They had everything I was looking for, cant ask for more

St
Review №90

Nice reward program

Yi
Review №91

Decent office supplies

Ki
Review №92

Come here every once and a while for supplies. Came here for printing services. Not the best customer service at times.

En
Review №93

Very nice and clean

Jo
Review №94

Why is this place so expensive?

Ro
Review №95

Extremely helpful

So
Review №96

Quick and easy

Th
Review №97

Its good

Ca
Review №98

Great service

St
Review №99

Excellent service

Va
Review №100

Expensive printer toner ink

Information
56 Photos
100 Comments
4 Rating
  • Address:2301 E Willow St, Signal Hill, CA 90755, United States
  • Site:https://officedepot.com/storelocator/ca/signal-hill/office-depot-820/?utm_source=google&utm_medium=organic&utm_campaign=gmb_820_website_retail
  • Phone:+1 562-427-6333
Categories
  • Computer store
  • Business to business service
  • Computer consultant
  • Office supply store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:8AM–8PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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