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Far East Motors
963 Selim Rd, Silver Spring, MD 20910, United States
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Far East Motors
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St
Review №1

I have been taking my car to these guys for years. My dad and best friend also use them. Always solid service. Not the absolute cheapest but I’d rather pay a bit more to know my truck is taken care of.

Ni
Review №2

The staff at Far East Motors was incredible! We had a customer/friend who moved to their neck of the woods and was in need of an automotive technician. The front counter was pleasant, the technicians were efficient and knowledgeable, and their technology is awesome! Truly appreciate all they did for us! So friendly & trustworthy!! THANK YOU!

Ro
Review №3

This place is very professional and I left with great confidence that all the work I opted for was in my best interest. I will definitely be going back.

Da
Review №4

I am pleasantly pleased so far. I have more work to get done and I’ll use them for that. Afterwards I’ll come back and give a complete review l.

Ar
Review №5

Top auto chef right here. The men at the front desk really kept the facilitation process going between the guys running repairs and myself. Allowed me many custom options of repair packages. If one package didnt work, they go back to the drawing board. High energy and fast output. Ready in no time. Im happy. Custom built my repair package based on my needs. Fixed it within days. Then I furthered my custom repairing until my budget meet satisfaction. They were very patient with my decision making process. I will be returning to this shop for any further repairs. As for price, I dont know. I didnt shop around. Simply the level of trouble the brotha went through was worth it.

Ja
Review №6

Far East Motors is my go-to mechanic in the DC area. They’ve done quite a bit of work on my old Honda CR-V over the last couple years and it’s always been high quality. The customer service is top notch. They might be a little more expensive than other shops, but in my experience, you get what you pay for—they don’t try to sell you something you don’t need, and the person working on your car actually cares about fixing/maintaining it. As long as that remains the case, I will keep going back.

Ri
Review №7

Awesome staff and great service with a limited time work guarantee! Absolutely love their service portal- they include videos of the issues/required repairs and have a great remote authorization process for all work items required. Thanks guys!!

Wi
Review №8

Weve been taking all of our cars at Far East Motors and I send everyone looking for a good mechanic to them. They are always proven to be ethical, super nice, and has done a great job fixing all our car problems. Their prices are more than fair and clearly values the loyalty of long-term customers!

La
Review №9

I’ve been going to Far East Motors for years and appreciate how they take care of my vehicle. I’ve since moved out of the Silver Spring area, but still prefer to use this shop for regular maintenance or any issues. They’re always friendly and professional!

An
Review №10

These guys are simply the best. Paul and Watchman are excellent at letting you know everything that is needed, what can be held off and what it will cost. I have been coming here for over 10 years and will not go anywhere else.

Ca
Review №11

Visiting Far East Motors is a pleasant experience for I know my car will be taken care by the best of the best in this profession.Im amazed by Mr. Watchmans knowledge on car and auto parts. His compassion in customers best interest is phenomenal.I trust my Master Technician, Mr. Johnny completely. No matter what service(s) I may need, I know that Johnny will make sure they are done perfectly.I believe everyone who works at Far East Motors deserves a praise for their professionalism, and I recommend Far East Motors wholeheartedly!!!

Aa
Review №12

My Grandmother mother and I as well as other family members have been going to Far East Motors for years. Everyone there is top tier professional and thorough. Watchman and Paul always take time and explain with great detail what’s going on with our vehicles. Everyone at Far East adds to the aura of a family environment and it’s much appreciated. Years Great work and a Great environment. Keep up the great job!-The Paige’s

Br
Review №13

The staff and service were very professional. A thorough diagnostic was done and shared with me before work was performed. Options were explained clearly. I have used Far East Motors for many years.

Al
Review №14

Experience was very good although we were not able to complete repairs not the fault of Far East they could not get on line with the other parties that had to be involved with repairs not a problem for me I will return to complete the work thought the that were very professional!

De
Review №15

Brought in my Honda for an assessment of my car. They provided a solid and easy to follow plan, with options with options on when my maintenance could be completed. They also reinforced the things that needed to be done now versus the things that can be done at my leisure.A great team and they communicated via text and email to keep me informed. Grest experience here ... Ill be back.

Xi
Review №16

Total scam. Charged $2300 for fixing a small issue with our car during inspection and we got it all fixed at another shop for under $700. And $150 for inspection? Got our car reinspected by an actually trustworthy shop for a third of the price. Sorry but we’re never coming back.

Jo
Review №17

Consistency and trust are the two things I need from anyone who touches my car. These guys give me both every time.

Ja
Review №18

Paul from Far East Motors was professional and personable. He was able to give me a second opinion on the work the dealer said my car needed to fix the AC, and found out I didn’t need to replace everything they said. I was able to save a bit of money and get my brake fluid flushed out at the same time. I will definitely be back!

Ap
Review №19

Professional, thorough, services completed in a timely manner, and I don’t feel like I’m being bamboozled as with some repair shops that see a woman and automatically see additional dollar signs. SN: Thanks Paul, you’re the best!

Ca
Review №20

Excellent service in a warm and friendly environment with very reasonable prices.

Gi
Review №21

Im a new customer at Far East Motors and called in late afternoon to see if they can squeeze me in for an oil change and to check the rumbling in my car. They were able to squeeze me in the same day and got my oil change done. Paul gave me more information on the rumbling noise and told me that parts will be in early the next day.The team at Far East Motors are very professional, they communicate promptly, and quick service. Will definitely be a repeat customer.

Am
Review №22

Far East Motors completed a thorough inspection and provided me with a clear list of things needed. Truly appreciate them and their detailed information.

Da
Review №23

Ask for Watchman! I had an emergency tire repair- he not only wakes me through the process of what needed to be done, but also provided cost effective options. 10/10 would recommend and will be coming back.

Me
Review №24

I relocated to Maryland by driving my Kia Sorento from Georgia. My right turn signals, in the front and back, went out during the drive when I was 2 hours outside of Maryland. I took my vehicle to this shop. They found the problem and were dedicated to seeking out the appropriate parts to replace the ones that were no good. I highly recommend them for servicing any vehicle.

Ke
Review №25

I have a Japanese import and Far East Motors has been so great about servicing this somewhat unique car. I had battery issues and they replaced the battery and installed a conversion - now it’s running great!

Ta
Review №26

They are so lovely!!! Amazing system where you can review & approve any maintenance, with photos. Great explanations, honest folks. Support this wonderful small business!! Took my Hyundai Elantra here and they kept her running 😀 Highly recommend

Le
Review №27

I love Far East Motors. I’ve been going to them forever many years now and they always tell it to me straight without trying to price gauge me. The team is very friendly and informative.

F
Review №28

The head sales guys real name is Watchman, and he is a watchman! He looked out from beginning to end! I definitely recommend!

Ar
Review №29

Great vibes! Everyone here is knowledgeable. Was able to get my car back on the road in no time.

BR
Review №30

I have been having our cars serviced at Far East for 15+ years. They never do more than necessary and will let you know what you should be prepared to do at the next service as well as tell you what can wait a bit. Me Watchman always looks out for us, asking about the family and just general conversation. It’s nice to walk into a shop where everyone knows your name!

E
Review №31

A friend highly recommended we take our 17-year old Acura MDX to Far East Motors. From the initial telephone conversation, I was impressed with Watchmans  casual conversation and lightheartedness.  Even though were no where near Silver Spring, we felt it was worth it to take the trip.  And we were not disappointed! Watchman was awesome.  Our vehicle was left with him for three days but during that period, he was in constant contact, either via telephone, text or emails (with photos) explaining the issues with the vehicle and patiently answered our many, many questions.  His price was reasonable, considering the multiple things we needed done, yet lower than what the other dealers charged.  Going forward, Far East Motors will be our one and only service contact.  So grateful for them!!!

Sh
Review №32

Far East Motors is the best. Mr. Watchman took good care of my car. They found the center pipe was bent. Don’t know what was hit. Car was vibrating. Car is now fixed vibrating is gone. Pipe was bent back in place. This will be my car repair place for any major car repairs. Oh forgot to say car was fixed with less than a hour. Thanks Again Mr. Watchman.

Ha
Review №33

Ive been going there for years. They are thorough, honest and on time. I never have to question whether my car is well cared for. Watchman is a delight to work with and has always advised me well.

Ma
Review №34

Very great experience! Very quick turn around time. Would recommended for anyone looking for quality service.

Es
Review №35

Watchman and company did a wonderful job. On March 25th, I was assisted by another gentleman who did great as well. Even when an issue arose, they took the time to explain things to me in a very professional manner! Ill definitely return and encourage the people I know to have their vehicles serviced here as well!

JA
Review №36

As a new resident of DC, I asked my neighbors for a recommendation for an auto shop for my Honda Fit. The most enthusiastic was for Far East Motors and I add mine to that. I especially like the tekmetric online system that shows all the areas reviewed and recommended services, with accept or decline buttons for the customer to choose. I felt that everything was well explained and I was not at all pressured to have unless necessary work done.

Aa
Review №37

My sole mechanic for 15+ years. Honest and trustworthy.

Fr
Review №38

Wonderful service! Definitely recommend.

Mi
Review №39

Far East Motors is always welcoming, professional, and willing to work with their clients to perform repairs within their budget. They have even done drop-off service for me since they know I only have one car! They are truly the best.

Ba
Review №40

We have been using Far East Motors for several years for our 2017 Honda CRV and 2009 BMW 528. They perform quality work that is completed on time and their communications are always courteous and professional. I periodically price check their estimates for work and always find them to be very competitive. Many thanks for all the years of great service.

Jo
Review №41

Far East Motors is my go to for all auto maintenance and repair needs. They have outstanding customer service in explaining/walking through the issues—and of course getting them fixed right and on time. Jon, Paul, and Watchman are so welcoming each and every time too, great team all around!

Gr
Review №42

Went to have tires mounted and balanced Paul was extremely friendly and professional

Ba
Review №43

Excellent service! And Professional staff including mechanics and service managers.

Je
Review №44

Paul, Watchman (and the whole team) are so nice and informative. They are always eager to help and explain whats wrong with my car. I keep going back because they are so friendly and make the process easy!

kh
Review №45

Far East Motors has served my auto Lexus LS 460L AWD repair needs reliably and professionally. John, the owner, runs a tight ship and the shop provides a warranty for all of their work. Paul and Watchman (front desk) provide detailed estimates that are fair and include prospective repair estimates for future work. I trust Far East Motors and I am a repeat customer.

Jo
Review №46

I was pleasantly surprised to find a company with such high standards in customer service and pride in their work.Out front John, Brandon, and Ari Were a great team making sure that all of my needs as a customer were met in a timely and professional manner. They were all extremely knowledgeable And took the time to explain what they were doing.I felt like I was back home in New England where the mechanic that I grew up with would even lend me his car when they were working on mine. In this day in age that is not something I expected Or even dreamt of.The Mechanics who worked on my car where Meticulous and my car was given back to me better than I left it. I would recommend this establishment highly.Thank you,Cantor Josh C Perlman

Yo
Review №47

Really like they server they haven me today course came back for server for me car again

Ma
Review №48

I LOVE the way Far East Motors does business! My car sounds great, I got an electronic list for the quote with details and (good) prices and NO PRESSURE because I need to prioritize my spending. I have already scheduled my husbands car for service!

Gr
Review №49

Great people, knowledgeable mechanics, but when I got back home I noticed my hood wasnt fully latched.

Ni
Review №50

Love Far East Motors, highly recommend. Paul is super helpful and always makes sure I am happy with their service upon pickup. 10/10.

Ta
Review №51

I really like that they take pictures and videos of what’s going on with your car. Helped me understand what the problem was and be confident that it would get fixed.

Ca
Review №52

Far East Motors went the extra mile to repair my car and have it ready by the end of the day. Not only was the service good, the prices were reasonable. I recommend Mr. Watchman at Far East Motors to all of my family and friends.

Ch
Review №53

Always receive high quality service and customer care from this business

Fe
Review №54

Very professional business. They were efficient and very knowledgeable and I will definitely found my car repair shop!!!

Lo
Review №55

The reason why I like this place is they explain everything they do to your car without leaving you confused in a professional and friendly manner. I had a relaxing and enjoyable experience there.

Tr
Review №56

The team at Far East Motors is always friendly and knowledgeable.

Mi
Review №57

My family and I have been going here for years. Great, and honest service. 10/10

Br
Review №58

Took my car in for a MD inspection and tire rotation. They inspected the car and it took a lot longer than I anticipated BUT it was the day after Thanksgiving and nobody wants to work the day after a holiday (including myself). My car ended up failing due to the window tint and I had to come back to get it removed and reinspected. Other than the long wait, I had no issues with this place. Everyone was friendly, knowledgeable, and professional. Thanks guys!

pa
Review №59

Quality service at a fair price s and excellent customer service from the staff.

Th
Review №60

I have been going to Far East Motors for almost 10 years. The staff are competent and let you know what could be going on. I have introduced my family to this shop and they too are satisfied.

De
Review №61

Transmission is back in order and the car is running smooth. Far East did a great job.

Li
Review №62

Very friendly service! Speedy and upfront with pricing!

Ro
Review №63

Great group of people and easy to schedule! Able to drop my car off at night and they called me the next morning about the services (as well as sent a form to my phone which you can approve/deny services which is awesome). Will definitely be going back next time.

G
Review №64

Great customer service and professional work done

Ma
Review №65

Paul And Watchman were very friendly. They did excellent work.

Ca
Review №66

Good Estimate, good service, good communication

Ja
Review №67

Great service car runs fantastic

La
Review №68

Far East is prompt and communicate well about needed repairs. Highly recommend them.

Ev
Review №69

Far East Motors is a 5 🌟🌟🌟🌟🌟 company. They took time and patience with me and my car to make sure that we both had quality care

Mi
Review №70

I brought in my car initially for an oil change but told them of the other issues, including a messed up door that wouldnt open all the way. During maintenance they made note of other suggested fixes, some I accepted and some I declined. When I came to pick the car up, not only was I given some suggestions on where to get parts for the maintenance I declined but the door was fixed along with a few other small things that I now dont have to worry about. I will be coming back here and recommend it to anyone in the area. Thank you!

La
Review №71

Update: 7/23/21 As usual I had another great experience at Far East Motors. They not only diagnose the problems with my car but sent me pictures to review and I could approve what services I wanted. Watchman I can only give you 5 stars but you rate 6 stars. Jon & Far East Motors thanks for keeping my car running so well.KaroleI took my car in to the Acura dealership for a key fob that wasn’t working after replacing the battery. I asked them to inspect the car because I could hear a sound but not sure just what it was. They saw the problem and instructed me to return to my mechanic. They also said that my 1998 CL was in excellent condition and that it was well maintained. I told him that is thanks to Far East Motors. Thanks Jon, Paul, Watchman and staff.

Ja
Review №72

I brought my car for inspection. The staff were nice and helpful. But compared to the service, it was over-priced! I paid $135 for MD inspection which is normally between $60-$110. When I called to make an appointment, I asked if I fail the inspection are you going to recharge for re-inspection and they answered no. But after I failed the inspection they said the re-inspection charge is $30 if you want to take care of the issue out! It is only free if you fix the issue here!!!!!! (Which they didn’t clearly explain over the phone) After I fixed the issue and called for re-inspection appointment, I asked how long would it take for re-inspection, they said 30 minutes. When I went for the appointment, they said 1 hour and it took them 1.5 hour for re-inspection. For this overpriced service, this poor costumer service is unacceptable!

Jo
Review №73

Would recommend this place for sure!

Ch
Review №74

Well rounded and satisfied quality of service. Ive been a customer with Far East Motors for decades and I continue to trust the service I receive.

Ka
Review №75

I have a 2018 Nissan Rogue. I recently noticed that the sunroof began leaking. I called around to different shops and was shocked at the quotes they were giving me. Luckily, I found Far East Motors. They gave me a reasonable quote and got me in quickly to fix the problem! They finished the work the same day and were very responsive to my questions. I definitely will be using them in the future for any further issues with my Nissan!

Pa
Review №76

Very friendly and transparent service!

Gr
Review №77

Service was very prompt and very professional. All of my questions were answered thoroughly!

Al
Review №78

Superb and very professional. The earned my business today.

Ja
Review №79

Exceptional customer service. Great quality of work.

Sa
Review №80

Everything was explained to me easily, in a way I could understand. I didn’t feel rushed or pressured to make decisions on repairs needing to be done. They fixed my car same day and it’s running perfectly.

me
Review №81

Friendly, honest service at a fair price

Ju
Review №82

Been here many times. Very nice front desk staff! Service is usually relatively quick and they will often call to keep you updated.

Jo
Review №83

Quick and courteous service at reasonable prices. Better value than my Hyundai dealership.

Dw
Review №84

Far East Motors exhibited outstanding skill, competence, professionalism and honesty.

Ju
Review №85

Far East Motors is the best! They made the contactless service super convenient. They have wonderful customer service. Highly recommend!

Li
Review №86

Great experience! Friendly staff with clear and consistent communication throughout the whole process. No one likes having their car serviced but this team made it a smooth and easy process.

Ja
Review №87

Far East came through again to keep my IS300 on the road and running like new. Great customer service. Very knowledgeable.

Er
Review №88

I recently needed brake work done on my sons 18 year old Ford Focus. The folks at Far East Motors were very pleasant, and I was able to book an appointment online. The quickly diagnosed the nature of the problem, the car needed the rear brake lines replaced, and they had the car ready that day. I will definitely recommend them to anyone looking for a good mechanic.

Da
Review №89

As always, Far East Motors provided good and friendly service.

Da
Review №90

I believe great auto repair shops start with great customer service and trustworthy knowledge. Watchman exemplifies those qualities and he truly makes every experience at Far East a pleasant one.

Br
Review №91

Great work good people and reasonable prices

Le
Review №92

I find the staff of Far East offer consistently First Class Customer Service. They are honest, trustworthy, highly professional and reliable as well as friendly. I have been a very happy, satisfied customer for over two decades.

Wi
Review №93

Service was quick, and the people were pleasant

El
Review №94

My first time there. Impressed by how clean, neat and organized not only the shop but the reception area were. Friendly attentive service. Everything explained well and clearly about what I should expect re assessment of car. Timely update re parts delivers and estimated time to fix. In by 8 and ready by 3 for my car’s needs. Staff is appreciative of new customers and makes one feel welcome. Car is running well and 2 year or 2k mi warranty!

Ri
Review №95

Oil change and headlight fixed. They did a good job, everything was explained well, very upfront, fair prices, and the vibe was chill.

Du
Review №96

I was totally impressed with the service. The cost of the the service I received was fair and definitely less than the dealership. As I sat there waiting for my car ( they were nice enough to accommodate the fact that I needed to wait to have the repair job done.) a number of satisfied customers came in. I definitely plan to use them again soon. From my experience, if you are looking for a fair price, good work and pleasant service, try Far East Motors.

Ch
Review №97

Far East Motors is the only mechanic I trust. Their work is thorough, fast, and customer service is top notch. For years I was a firm believer in only servicing my car at the dealership, but I find the quality of the work at Far East Motors greatly exceeds the dealerships I’ve visited. I’m a customer for life.

D.
Review №98

Fixed an ongoing issue that other shops couldnt resolve

Gr
Review №99

I am fairly new to Silver Spring and found Far East motors online and took a chance. Customer Service was outstanding and the quality of work was excellent. Plus the turn around time was less than 24 hours ( I didn’t bring my vehicle in until the afternoon). I was told that most cars are repaired the same day. The cost of the service was very reasonable. The service manager Mr. Watchman Sykes is welcoming, knowledgeable and very helpful. In the future I will always bring my vehicles here. I highly recommend this shop.

Pa
Review №100

They fixed part of a knocking noise that was the cause of most of it at low speeds but the main problem was the wheel bearing of the car. Upon hearing the noise again at higher speeds, I brought it right back and they were super chill about going on a road test to figure it out and when they heard it, he immediately brought me back to the shop and lifted the car and even brought me over to stethoscope the bearing and showing me what the problem was. Compared to some mechanics that don’t even want you look at them???😂 A-1 service. Came back the very next day to get the bearings fixed and this is what sold me on the trust. Plenty of mechanics could have easily charged me for the whole job but they went out of the way to test the bearing that was really bad after it was changed and found out that the problem was fixed from just that one. Being relatively new bearings, the only problem having been defective parts, I didn’t mind having only one side changed and ended up saving a lot!

Information
65 Photos
100 Comments
4.6 Rating
  • Address:963 Selim Rd, Silver Spring, MD 20910, United States
  • Site:https://fareastmotors.com/gmb/
  • Phone:+1 301-495-7300
Categories
  • Auto body shop
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–3PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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