Always an awesome experience and the best cookies and ice cream in town!!Love taking my kids there . The staff is always so friendly and attentive.So thankful we have this great business in our area!

Great service and the cookies and icecream are always an amazing treat! We find any reason to order a cookie cake!

Haywood Malls cookies are A LOT better. The cookies are softer and fresh. The five forks location also doesn’t accept the correct app. And the five forks cookies taste like they are made a day or two in advance.

Good time with the family - and the ice cream and cookies were good also.

So I loveeeeeeee cookies, hadnt had a GACC cookie for sometime since the mall days years ago and they were always great, well long story short I was siked about having cookies so close to home, I ordered one of the largest boxes of assorted cookies available, BADDDDD IDEAAAAA these cookies each and every one taste like they had been in that cooler for months I could taste the cooler I threw them all out i was very unhappy 😡 fresh is always best I probably wont be back

Thank you for quickly making Poppy from the Trolls for my 4 year old who had a giant smile when she saw her cake! Perfect colors, writing was great, much appreciated by this busy working mom who waited until the last minute. Thank you!!

Ordered a $32 cookie cake for my sons 30th birthday. He always liked cookie cakes for his birthday as a kid. The cookie tasted o.k. but it was totally underdone, barely cooked at all. It tasted like the cookies you get at grocery stores that have that play dough consistency. The decorative lettering was kind of sloppy too. Disappointed.

The blue orero ice cream 💀💪💀💪

This particular great American Cookie didnt meet my expectations on this visit. I felt that the youth of employees manning the store caused most of the issues. It did not appear that a person over the age of sixteen was in charge at the store.small things were a problem such as cleanliness of the tables the floor needed to be swept trash cans needed to be emptied and the attentiveness to the customers in the line were not as typically experience with older staff behind the counter.

Free birthday cookies for signing up for their rewards program, so I cant complain.

The clerk was very polite and attentive. This location is also has Marble ice cream. The only down side was they didnt have slushies like I have gotten at the Great American in the mall. I have a major sweet tooth.

Great customer service!! Second time there they were busy and still had great service. I did a last minute order for a whole cake. Wasnt a problem!! Will be back

Sucb good ice cream plus my girlfriend works there

Always good. I cant have red dye 40 so the worker grabbed me a fresh cookie without frosting and added white frosting to it. So kind.

Tasty cookies and ice cream choices. Use the app. Build points and get discounts.

Thank Great American Cookies! Delicious and a pleasant experience! The Music Place 🎵

Great little spot perfect walking distance from the Governors School and there is a little dog shop right next to it. They also have the marble slab in this place.

They have great cookies and will decorate to meet your needs.

Love the fact that its super clean & both of my fav places are together❗

Really disappointed that they only used Bite Squad for the cookie delivery and then they stopped. Now I can’t get cookies delivered

Says open till 10pm but ignores bitesquad orders and doesn’t answer the phone.

Great service and great food

Google says they close at 10 but the kid working there said they close at 9 and he felt bad that we drove such a long way so he let me and my husband come in to order some cookies I wish I knew his name so I could call corporate and get him a raise bless his heart

Great shake

Great cookies