Took an Echo string trimmer to be repaired. Took it back same day since the first repair it still would not run, nor stay running. They sell Echo, they should be able to repair the same brand. We gave them two tries and still will not start and will not run. They replaced numerous carburetor parts but not the diaphragm. The one part that allows the fuel to get to the spark that makes it run.Find another vendor in my opinion, twice in for an unresolved original issue and they couldnt get it right.Try elsewhere.
My husband and I just bought a zero turn from Landscape Supply in Simpsonville. Lisa was so helpful. Id never been on a zero turn before so Lisa showed me the ropes. She walked me through every step. Once we got it home I was able to jump right on and go with no trouble. Well definitely continue to shop here in the future.
Absolutely wonderful!!.great service, knowledge and courtesy!!.highly recommended!!😀
These guys were all so helpful, even for my small backyard project. They even went an extra mile (or several miles actually) to help deliver a product that didnt fit in my van. Thanks so much! Ill be back again for sure.
Today I went to Landscapers Supply with a problem with one of our top handle saws. The guys there stopped what they were doing and fixed the saw on the spot so we could get back to work; that is one of the many reasons why we do business there. Whether you are a professional or homeowner I highly recommend this business.
Great service I explained that I was from pa visiting family and the representative that I spoke with let me fix my climber right on the table. I appreciated service so much I bought a new climbing saw before I left their building. Most definitely will be back when Im in the he area
The best product combined with professional service.
Wonderful customer service! I have lived here for 3 years and wish I had been sooner. The quality of their products is top notch. Again, I can’t speak enough of the customer service.
Wentbto get some parts for my Toro Zero Turn. They carried the blades on hand for my model but had to order the other parts.Rpbably do to lack of space.These parts I required I consider high usage. But having to deal with a name brand mower snd a dealer business thats the way the cookie crumbles.As to the virus business it may take up to two weeks to receive other parts do to shipping and the other middle man operation out of their control.
The people were amazing and helped me find exactly what I needed for a great price!!
Positive experience. Great customer service. Thanks to Dan and his staff for being so helpful.
These people were so nice (angels in comparison to Greenville) and they were professional and helped me and my husband get the rental equipment me needed to work on our house which was at a fair price. Would highly recommend!
New staff is excellent. Integrity and customer service. A+++
David has helped get us set up with 4 Scag units over the last 6 months! He has been a tremendous help as we grow our business! Thanks for everything!
My husband and had a couple of trees cut down by some professionals in the backyard. The gentleman inside of the store gave us extremely helpful information about growing our grass. I love for my grass to look great. We will definitely return soon for supplies. Thank you sir!
Dishonest Business. I took two reel mowers there to have sharpened. They kept the mowers for three weeks and did absolutely nothing to them. They claimed they were complete and charged me $220. The office manager, W. seems like a decent guy. W. if you could do something like this you have no integrity. Your integrity should be priceless but you sold yours for $220. I hope you change your ways. I did receive a refund but I will never go there again. Im a working man and when someone steals from me it doesnt sit well.
Always great service!
Great local business. Always friendly when I made purchases.
They have had my stuff for 3 weeks no call I called twice and both times I was told I would get a call back NEVER EVER USING THEM AGAIN AND WILL NEVER REFER ANYONE HERE! ID GIVE ZERO STARS IF POSSIBLE. Update they had my lawn mower for 3 months. I called and talked to the company PRESIDENT he assured me it would be done next day so I went in and they finally gave me a loaner because STILL wasnt ready. Upon returning the mower my wife used it fir 20 minutes and it started pouring fuel from the carb.
So a couple of months ago I went to landscapers supply on Fairview Rd. Upon getting my product they did over $1150.00 worth of damage to my truck. The owner Mark Ells refused to do anything. I went the extra step and got an attorney. Mark Ells still doesnt see what they did wrong! However the facts are.They created an incident report.Offered a paint stick to cover up the damage.Informed my attorney that he doesnt see how they did anything wrong. Well if they did an incident report, offered a paint stick, stated that the bucket they used was larger than the truck and he didnt angle it correctly obviously they are at fault. Mark Ells refuses to do anything unless I took him to court!Im just sharing this information to inform the public that landscaper supply will not fix what damage they caused. As well if you look them up you will see they have been in court numerous times for similar scenarios.Dont use landscaper supply of Simpsonville!!
David in sales and the mechanics are top notch. Thank you for keeping Landscape Upstate going!
Bought a new Wright Mower and Dan was very helpful.Thank you Dan.
Horribly customer service. First, bought a $13k mower from them which they didn’t have any manuals for and told me they would mail me one. No big deal. A week went by, no manual. 2 weeks...no manual. I called and asked where the manual was and if they could mail me the manual, they told me yes...weeks....no manual.2nd; Take my mower in for warranty work. They tell me 2 weeks. I call (2.5 weeks later) and they say it’s fixed and to pick it up, but it’s at the Anderson location, I sent my worker to the Anderson location, the guy there says the mower has not even been touched.Very rude people, they don’t seems to want to help at all. They’re not apologetic for their mistakes whatsoever. I don’t know what happened to the communication between their stores but to get an apology would be nice. None of that though. Horrible place, if you like scag mowers, find a different dealer. There’s one in Gaffney SC.
Great experience. Thanks
Wes has taken very good care of me as a small business owner. Always greets me by name and makes me feel very welcome.
These guys are great to work with. Knowledgeable and freindly.. our go to store..
Ricardo LucasI got there 5 minutes before they opened and they let me in, fast service, immediately knew what part I needed. These people are awesome and friendly! They talked to me about the new lawnmowers.
Ive had my Toro lawnmower for a year, and it messed up, and I took it here to get fixed. They did a very great job, customer service was great! They do charge you for the labor but its worth every penny! I Recommend this place!
Landscapers supply of Simpsonville.R the Best help us out greatly today. I would recommend them to anyone that needs any kind of equipment whatsoever
This hard working American will ( NEVER ) again step foot on this property. These folks are the most ( Rude ) people I have ever been around. They have lose a customer for life. And everybody I know that even would think of going there, I will tell them just what they done to & for me.I worked to hard for my money just to throw it again.They need to learn how to run a business.
Walked in to buy a new Stihl weedeater and attachments, about a $500 purchase and NOT ONE person asked if I had a question or could we help you? So Im taking my money elsewhere. Service sucks!!
Great service, knowledgeable staff!!!
Great place to get professional equipment as well great service.
Great place to get mulch from & nice welcoming people
Took my trimmer in to have it serviced cause it wasnt running right. The guy tells me hell call and let me know the problem and cost before repairs are done. I get a call a week later telling me its fixed and charged me $95. Trimmer only cost $129 brand new! Why the hell would I pay that to repair it? Better yet why wasnt I called before the repair, like I was told? Rip off
Friday 4/20/2018...I read the previous reviews. i can agree with the rudeness. Some act like they know everything there is in the universe and were all dumb-asses for having questions. Also some seem like its an extreme burden to even ask if you need help. Very telling that Lanscapers Supply only replied to the high rated reviews. Why is that?Anyway, this isnt positive in any way. Today I went into the SImpsonville location for a particular herbicide, Crossbow, I have good results with. I have bought it there a few times. I had made up my mind to buy a gallon size, for cost purposes and it would last a bit longer.So general conversation happens between myself and an associate. I already put the gallon of chemical on the counter and asked how much it was. I was thinking in the $115-120 range, based on what the quart size cost $25 and change tax and all.He tells me $170 for the gallon size. I thought to myself; that cant be right. I said well ill get a small bottle. I went and got it, waited my turn and paid for it. It was $25 basically, tax and all.I asked him again, how can a gallon cost $170, if a quart costs $25? Again i was expecting to pay around $125 for the gallon. he says, well 4 quarts is a gallon so 4 times that.Exactly....4x25 is 100.Anyway, theres another associate at the counter taking my money. Hes been there a while, I recognized him, but dont know him. He never even bothered to inteject with and explanation for all this.I bought my quart size Crossbow for $25 and left.I was in my vehicle in the parking lot and I looked on Amazon for the product. I found a gallon for $79 (tractor supply online also advertised it for $79). I found a 2.5 gallon for $129.That will be my last dollar spent at Lanscapers Supply.
I have bought parts for my weed eater and lawn mower here. Fast and friendly service, they were very helpful.
Been here for service once and parts later. Both times excellent repairs and customer service.
Told me the housing on my 4 year old mower was broken and that it would cost around $300 ($72/hr for Labor + part) to fix it. It only cost $269 brand new. It was only a broken belt which my neighbor fixed $40 (part included). And of course they kept the $30 deposit they require to troubleshoot the problem. They are the ULTIMATE rip off. Will never go there again.
Knowledgeable friendly staff
Great assistance went out the way to help me thanks
Terrible experience!!!!! Under new management and the front end dont know what the back end is doing. ILL NEVER GO BACK FOR NO REASON!!!!!!!!
Bought top soil which was supposedly screened, but had numerous large lumps (some a foot in diameter) in it which I had to break up. Also bought mushroom compost which also had several large lumps. Not what I expected.
Customer service is the reason I buy there
Love this place
Very helpful
If you buy take your alludante because they do not alluda you with your materials today I went they your materials are out waiting for them to help me I had to load it just my materials very bad services but to sell and charge there if you are very good very very bad services