Utilized this store’s wide array of items and employee knowledge many times after I bought a fixer upper house in the area. Without a doubt, Home Depot makes an effort to educate their employees about products and their applications. That’s something that you rarely find at menards and only occasionally find at Lowe’s. The facility was always clean, organized, and clearly marked items and prices.
WAY BETTER than lowes or fleet farm. EXTREMELY helpful employees AND theyre pet friendly. We ended up finding a dehumidifier at a decent price that actually handles a bigger area. PLUS I went crazy feeding succulent addiction!!!!
Had an excellent experience.Needed to work on tile stuff at home and every employee was not only friendly and helpful, but they all were knowledgeable about different parts of the store.Thanks to them my project is advancing faster than if I had tried to go it alone. I will definitely keep shopping here.
I do like that everyone in there is required to wear a mask. Employees and customers alike.However I was able to find exactly four pairs of work gloves in the entire place for size small hands. Nothing heavy duty like I was looking for. Only two cheap pairs in the workload section and two in the garden section.Come on guys women work too! We do more than just garden.
I really like going to the Home Depot because you folks recognize veterans with your discount. I went there today to look for a replacement part in the plumbing department. this is a Friday morning and I honestly had to wait close to 20 minutes and there was one or two other people that went by said they were kind of looking for somebody to help but it seemed like you were really minimally staffed. That is my comment . for you today Other than that I really like your store and thanks so much again for recognizing veterans in working with us. thank you.
Has a great selection and great prices. Employees are very helpful and courteous
Manager Scott was great. Even though he was busy, he found the exact plumbing part I needed for a fridge waterline. Great guy and awesome employee. Thanks again Scott - A.C.
They are always helpful and courteous! I highly recommend them for everything!
So, I go to home depot for some gutter guards but that section is roped off. I go off to pick up another item, come back and still roped off. No employees anywhere to be found, no forklift and no apparent work being done. So I moved the barrier and helped myself. Several minutes later some yoing boy comes by and says Excuse me sir but we have some work we need to get done in hear. He wanted me to leave so I did. Gone straight to Menards. Cant say that inane customer service cant be found everywhere but do businesses not teach thier employees that th customers come first? Was this ignorant little $@&% expecting me to stand by while he stocked shelves? Unbelievable!
Joan in lawn and garden is awesome! She was honest about you not carrying a product but lead me to another place that actually had the little part I needed for my mower Saved me a trip to town !
Perfect depot n tools shop,Just returned some rose bushes apparently they had one year blooming warranty, lolCant ask for more!
Very nice place, they have a customer first attitude! They are designing us a new kitchen!
A place for hands on doers can make things happen. Basically, a toy store for adults.It’s the time of the year where people want to spruce up the garden. Home Depot has the right assortment and types of plants and soils. Your project will be amazing this year.
Had a very nice young man hepl me in the garden center the day I was there
My go to for home improvement needs. Great selections and prices.Just wish they had a larger lumber selection but usually have what I need.
Great help from Damien. He is an asset to the store
Randy at the Pro desk and Larry in windows took good care of me via phone/email on my special order.
One of my happy places, should not be left unsupervised shopping. Lol
Website says they have things in stock. But they dont. Employees were not very communicative. I guess our inventory is off he says. By 13 4x8 sheets. Wow. Traveled an hour to pick these up. And this just another reason I dont like H.D.
Great deals! But I had issues finding somebody to help me
Bought some 2x4s here and they were $5 cheaper a piece than menards and better quality than menards.
Always a great selection... lumber is as high as ever though...
Oh the cashier was great but once I got out to my truck to load my drywall, that’s where I started to struggle. With your employees making out in the loading dock and my friend was busy getting the truck ready. I ended up ruining the corners on my drywall.
Very friendly staff very helpful didnt have what I needed so I ordered it online
They have hard to find items and everything staff very helpful.
Well organized, easy shopping. Good prices, well stocked.
Not to friendly, took away Vet. Discount
Went to buy a new dryer. Found the one we liked online and the website said it was in stock but when we arrived we were told they did not have any dryers in stock and the website only says that because they have the demo on the floor. Could not deliver it the next week because we lived outside the delivery range... Two trips dragging the trailer for an hour each way because their website doesnt know the difference between a floor model and what is in stock in the store. It wasnt just that model either. We were not picky. The guy told us they have no in stock dryers at all.
I like this store...clean and organized! I had a nice young man get me a cart when my arms were full! So polite!
I have to leave a review and publicly acknowledge how absolutely awesome Scott and the staff at HD in SC are. I came to the store and bought everything for a new bathroom, tile, grout, glue, shower base, plumbing, toilet, vanity everything! Decided at the last minute was going to include gutting and (quickly) remodeling 2nd bath and convert it from 1/2 to full bath with tiled shower etc. I came from an hour away. I got a few incorrect items, unknowingly with the help of staff that weren’t quite as knowledgeable (but did their best and were helpful) but didn’t realize it until Friday night when the tile guy came over and had questions. Bathroom had already been demo’d and they were starting early Saturday morning. I called and got Scott. He was incredible! Told me exactly what was needed, had it all staged and waiting at the front of store, and swapped everything out and made it right since we came so far. ALL of the staff knew what to do and who we were and what we were there for. They went far above and beyond making it all right. I will hands down continue giving them my business and will encourage Ann family and friends to as well.
Always have good luck finding what i need. Appliance department has been a joy to work with. The app is great in tracking down what you need fast.
Home Depot is an excellent store at least with my experiences their staff is very knowledgeable and if somebody cant help you they will find somebody that can but yeah thats how I feel about home Depot let me know what you think
Customer service is top notch!!! I bought bathroom flooring and they cut it to size for free!!! I will be shopping here more often and highly recommend others to do so as well!!!
Helpful when I was looking for the pig tail, for the dryer, and at the self check out
I usually go to Home Depot mid week when its not so busy and there are plenty of staff to help out. They were very nice.
We needed a tamper and they not only knew what it was but were able to show us where it was
Lady helped me find clearance Christmas items and pointed out the last tree they had. White, remote control, beautiful, thick tree for $50! Best deal ever
Didnt have the tools we were looking for. Garden center is open made the Mrs happy.
I can find what I need for home repair.
Every time Im here you cant find anybody to help unless you walk around for 10 minutes. You should have call buttons in every location
Love shopping here! Way better than Lowes.
I really like Home Depot. In the past, I have had trouble with getting the help I need inside the store. This seems to be improving. I dont like that you pay for carpet measurements but, they are not yours to keep
Found the window well we needed. Had been at the other 2 places already that day, but home depot had the size we needed.
Everyone always willing to help asap
I know where everything is located and the prices are good for most things
Was looking for a specific kind of screws and the Home Depot had them. Customer service is always good here
This is our favorite big box hardware store in town. Employees are always friendly, and if they cant answer your particular question they will get someone who can. Prices are fair without the Menards hassle of rebates, and the stock is good. The inventory online matches what they have in store, so when it says its in stock, its in stock. Great for projects big and small.
Nice to shop 4 tools
Very knowledgeable staff enjoyed my shopping experience
I stopped on new years eve the guy that helped me due to my fridge going bad in my semi,guy that helped me went over and beyond on everything. I was so happy I spent more money got a different fridge since mine wasnt available. Hell of some service👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾
I love that you never have to wait in line,always someone waiting to check you out.
Instead of asking if he could help me a senior associate asked me to get out of the way so they could move a forklift through.However, when I realized I left my wallet there I called from Sloane and they looked for it while I drove back, so they get a bunch of stars for the relief I felt when they handed it to me.
Ordered a washer and dryer about a month 1/2 ago. Was expected to recieve it today. It did come today however the experience with the delivery men was TERRIBLE. I had three haul aways listed on my recipet and the men immediately said we aren’t taking all three appliances if that’s what I paid for then that’s what they should be doing. Just by their body language when walking through the door you could tell they didn’t want to be working. They then go downstairs and say there are not hooking it up either because I didn’t buy the hoses needed for it. The lady I bought it with said I did not need to buy new hoses I can use the old ones I had. So the guy proceeds to turn off the water to the washer which he did and then says it’s still leaking a little bit and turns it more to tighten it which is when the entire knob popped off. He came upstairs to tell my boyfriend they will not be hauling anything away because they broke a piece to my washer and dryer and that I need to call a plumber to fix it and when I do so I can then call again to have it redelievered but it won’t be today because they will not drive to Omaha and drive right back. My boyfriend proceeded to tell him he will be sending the plumbing bill to them because they are the ones that broke it. The two men got very rude with my boyfriend saying they will not be paying for anything and we need to figure it out. It ended with me paying 2,000 for a new set the delivery men coming to my house to break my old washer and dryer and me being left with nothing. Called the manager at Home Depot said I can only file an insurance claim and that there should not of been 3 haul aways because they only do 1 for 1 and that it’s also a liability issue for the hoses so I have to buy new ones, I was not told that in the store by the lady I bought it with. I cancelled the entire order and plan to take this further because it was not handled correctly and still hasn’t been to this point.
Employees were very helpful.
The online store made a mistake & things were compounded by employees in the store, but management made things right. Wont shop anywhere else now!
Dont shop online with this store, they simply call you and say Hey were out of that item so I canceled your order No recourse or anything. HORRIBLE customer service.
Its ok, I couldnt find what I wanted. Nice store
Im giving this review a 3 only because my issue didnt get resolved but I give Jane the lady who greeted us at the door a 5 star review because even though she couldnt solve our issue she tried her best to help us and gave us all the information she had and was so kind about everything!
Good Milwaukee deals
Close to the city and they have good prices and a wide selection just like Lowes and Menards
Competent staff! Seriously! A wonderful delight!
Could not find a precut outside handrail, just a basic one, thats already been treated. ill see what the competition has tommorow.
Mike, Elliott and Jordan/Jocelyn went above and beyond! This is what sales people and customer service should be! Unfortunately, I cannot say the same thing for their credit service of Citibank that the runs Home Depot credit card. Other stores gave us $1200-2000 limit but only $500 from Home Depot. Word to wise...PAY Cash! Or dont expect to apply for credit and use a coupon. Asst. Manager Scott made it right. Everyone was a lot nicer than the other 3 stores we tried looking for an in stock refrigerator.
You can find everything we need and we just love that.
The store on 41 st and Sheridan if there was zero stars to give Id do it
We purchased 4 appliances yesterday with the assistance of Walter Brown. He was excellent. Explained everything in great detail. Thanks.
Good place for people to find stuff, basically a menards, good electronic house stuff tho
Clean friendly good shopping experience Miranda did amazing
Cant build anything without you lol
Same products will always be significantly cheaper at the competitors (Lowes, Menards, Bomgaars, Walmart)
Friendly helpful associates
Its was good fast and very helpful for my pick up
I went in with a return and to buy a few other items. There were about 9 or 10 people waiting at the service desk and four people working there. Three of them were standing in the same area seemingly trying to resolve some problem and ignoring the patrons waiting for service. Dont go in this store on Saturday if you dont have a good bit of time to kill! Guess Ive learned a valuable lesson.
Great service answer all my questions
Great prices and professional people at your service to help with any project. I have always been impressed when I ask for help. The lady at the paint counter was especially helpful. Not only did she help me pick the perfect paint color for my house, but she also gave me great advice on the correct brushes and equipment I would need to tackle the job! Extremely impressed by her knowledge and professionalism!
Very clean!!! New arrangements look so nice in the outdoor power section!!!🙂
It all right like any other retailer help is at a premium but it went well
Better than nothing, service is solo, they need to put more attention to customers!!!
Variety of items but a bit high on prices
Enjoyed talking to a girl who was working there.. So helpful & friendly. My daughter & I will definitely be back.
Great place, clean.
Always a good experience
Excellent service, they always have what Im looking for. Check out is always fast.
Very helpful everytime I visited. I have no complaints.
Good store just seems very unorganized. Its ok
Terrible service. They force you to use self-checkout and then accuse you of shoplifting. Staff is unmotivated and not competent. Im guessing it stems from upper-management issues.
Ordered some rugs thru Home Depot online & picked up in store. So efficient! They were paid for so didnt have to wait in line & they checked out our in store purchases right there. It was great!
Service is really bad. Take long time to wait for order and install stuff
Cant wait to go back
We couldnt get people to help us
The best products and an easy shopping experience. They always have what I need and I’m in and out quick.
Couldnt find anyone who worked there. Went to Lowes and was helped immediately. Last trip to Home Depot.
Find what you need but to find someone to help is a hassle all on its own.
One of the few stores here in town where employees are not wearing face masks except for maybe one or two ( rest are local markets) compared to Lowes where the majority are wearing them, they have a fancy protector at the check out aisle but its useless since cashiers dont use it properly. When Walmart is enforcing more safety procedures than you, then you have a problem. Shame
This is the first time I was at this home. I usually go to the Sioux Falls store. As usual no regular checkouts open. Only self service. I dont go to stores to buy things to check myself out. Thats what the cashiers are for.
Good place with competitive prices. Once I finally found someone to help me, they were very knowledgeable and friendly.
Love this store!
Always friendly people to answer your questions and give advice.