I forgot the Lady’s name that assisted me, she was the pretty lady working the far end counter. None the less, she was effectively efficient in helping with shipping off my phone. She was friendly and fast while accommodating me. The store entirely was clean and organized and everyone working there were productive and working in a professional manner!

A lot of things went wrong with my last overnight piece of mail & my overnight mail I was going to send today plus negative/ rude interactions with the owner & her team. The owner is intelligent, clever & also passive aggressive. When I was dealing strictly with her I said you must be degreed, I hear a degree in there Her response was I dont know what that has to do with anything This was a compliment. How bout thank you? This is part of customer service even if we talk about a pretty piece of jewelry she might be wearing etc. Conversation does not have to be strictly about business related items. And NO, it was NOT extremely busy at this time. I have complimented tons of people EXACTLY like this for the past 40 years & I have received a very nice response for this EXCELLENT compliment EACH & EVERY time. Having a degree & being well spoken is very admirable. I have not used their business much at all or the UPS store. I just moved to the area 10 months ago so I was not familiar with needing to check the mailing address & shipping address on my receipt (previous transaction). I worked as a senior designer for Civil engineering firms for almost 40 years. I am very articulate & focused. I was NOT asked to check over the shipping address & mailing address during my previous transaction. Today I was asked. On the previous piece of mail both addresses were WRONG & the shipping address/ my address was in another City altogether & on a completely different road name. I would have easily caught those horrible mistakes. I lost $41, because this important piece of mail never made it to its correct destination. When I was addressing the UPS mistakes on the previous piece of mail the young employee was not apologetic for her teams possible mistakes and she was trying to very quickly brush it off.While interacting with the young employee I noticed when I talked to her she would not make any eye contact or respond unless she absolutely had to. I told her a few times Im not upset She would stay mute & not make eye contact. Any other customer would have been very angry. We were having problems with making my copies. I finally told the young lady to turn the original another direction. It cut the image off even more. She said thats why we need to copy the document the way I am orientating it I am not familiar with their machine. I am on disability now. I have incurable stage 4 cancer in my spine. I havent been in an office environment for 5 years. When I suggested we use the larger document size 8-1/2 x 14 she just walked away from me. She then talked to/ interrupted Marie the owner. When I tried to talk to the owner she got angry & interrupted me and said Ill be with you in a moment All I needed to tell her was that I was going to also make a complaint against her employee. So its OK for an employee to interrupt, but not a paying customer?The owner then helped me on the copy machine. We talked about my interaction with her employee. She told me that the employee KNEW how to make 8-1/2 x 14 copies. I said then why walk away from me? She said thats better than getting angry at you WRONG. She made me wait for the owner to help me and it was rude to stay mute and walk away. She then said I dont want her doing something she doesnt know how to do I said you just told me she KNEW how to do it She didnt respond. Changing the copy size is EASY. I told the owner that she had a character issue & that she was defending her employee. She said YES, I amI was being EXTREMELY patient & the young employee made sure that I KNEW that she was UPSET by staying mute, not interacting unless it was absolutely necessary, not making eye contact, trying to brush off HUGE errors & by walking away. All she had to do is make two larger copies. I asked her nicely & patiently. If that makes her walk away without giving a valid reason then she DEFINITELY has a behavior problem. Thats not perception or my feelings. Thats a FACT.

Great customer service, in and out! Bought a chandelier from amazon that I had to ship back because the wiring doesn’t splice into 1960’s knob and tubing wiring. The UPS scanned the barcode on the box, gave me a tracking receipt and off I went without issue.Thanks UPS Store!

Very good customer service! !! High praise for Adriana Knight for all her help.

Great service! The Young lady who helped me was incredibly kind and helpful. She went above and beyond to help me. that kind of customer service is rare these days and is greatly appreciated.

UPS Franchise of the Year award for this store! I went in on Friday and they worked with me on packaging and shipping 4 framed art pieces. Friendly, efficient and kind. Steady stream of people but no one had to wait long. Highly recommend this store for your shipping and mailing needs!

Staff is Super professional and efficient. Owner is very helpful and friendly. Need more businesses like this one.

Great service, they also do FedEx, not advertised or on Google Maps

The nicest people I have ever dealt with. Will continue to drive further just to deal with this store. Wish I could give more than 5 stars.

Extremely professional and great customer service...

I have always experienced fast, professional, and quality service at this UPS Store. I wouldnt hesitate to use them again in the future and highly recommend you do the same. Keep up the great job!

The only reason for not giving five stars is that the line was out the door because they only had one person on staff working

I usually come here to get a label printed for a package. It’s not an adhesive label ... it just one sheet of paper. It costs like $ .27 .Today I guess the prices went up $1.62 for them to print a piece of paper at the register...I guess I’m just going to have to start going to Office Depot ... it’s just in the next parking lot...They never give me any trouble... and they’re a lot less expensive. 😔

Fyi hours have been modified due to Covid. Update they returned to normal hours in May.

Advertise being able to notarize but when you ask for the notary they say oh we dont notarize here you have to go around th corner, but yet it says under services that notary is an option.

This place rocks! They had a line and these 3 ladies got you in and out! Staci helped me and she was very professional! This place gets an A+!!!

Marie was outstanding. She got a dolly that helped get a package inside. She helped get it on the scales. She was very friendly and is a credit to the company. Thank you, Marie.

Ups just delivered my $100+ order to my dopehead neighbors house. Luckily his mom was home and intercepted it. Clearly has 160 on package and 160 onmy House! 158 on their house!! Are yall trying to screw ppl??????

Helpful and fast dont stay in long lines

This is my favorite UPS store in town. Great service. Im always in and out in a matter of minutes even when they are busy.

ALWAYS fast, professional, and courteous!

I am from north Louisiana and frequently pass thought on trips to Mississippi Gulf Coast, so I have used them a few times, but I think they would benefit from more workers and later hours.They are friendly, but they need more people working there.

This is a great place to ship from. People are very friendly and helpful

Very friendly and courteous.!

I went to this store around 9am on a Thursday to send a package overnight. It didnt arrive at the destination the next day due to not leaving the store in time. It didnt get there until MONDAY. Horrible!

Great service and always very friendly!!!!!

Always fast, friendly service