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AutoZone Auto Parts
721 N Brightleaf Blvd Ste 7B, Smithfield, NC 27577, United States
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AutoZone Auto Parts
Comments
Ja
Review №1

Absolutely outstanding service! Ryan, who was with with customer when I arrived, still took the time to greet me. As someone from a customer service background that means a lot! She then came and asked if I needed any help and went above and beyond to assist me with my vehicle needs. Very professional, kind and quick service. I would recommend using this AutoZone for all your vehicle needs. I would highly recommend having Ryan assist you as well .

Mo
Review №2

Went into O’Reily’s the night before to do a battery trade in and had the worst experience ever. Spent 40 minutes going back and forth with the manager while he tried to bully us into an upcharge. Came in today and Ryan and Dennis were so helpful. Traded the battery in 5 minutes and got more help than almost an hour at O’Reilys. (Never going there again) Both of them were so helpful and I never felt pressured. Even recommended a better battery at a decent deal. Very happy, will be recommending this location over their lousy competitors. Thanks again guys!

la
Review №3

I have know Larry for years and have followed him to what ever location he has worked. Always answered my questions and made feel better about my auto needs. He is a EXCELLENT asset to AutoZone... Thanks for your help!

J
Review №4

This is a great store. Tom does a great job.

Ti
Review №5

The guys here are extremely helpful, kind, and understanding so if you are clueless on what you need or if you are a younger lady or gentleman, dont be embarrassed to come here!!

Ki
Review №6

Great people! Always get top notch advice and parts. They are my go to people!!!

Fa
Review №7

Ginelle changed my battery in spite of the corrosion and poor weather. I really appreciated her knowledge, persistence, and conversation. Best service Ive had in a while! 10/10 will return.

Bi
Review №8

I love AutoZone, they are my first choice for auto parts. I go there often. Service is usually fast.

Ci
Review №9

I went in to but a refleter to strap to my power chair and the 2 guys that was there purchased the reflector and a key ring out if there pocket and I went mamorial day and took the guys cupcakes thanks for everything you do for me

pr
Review №10

I cant thank Larry and especially Daniel for helping me to get back onto the road in a pinch. I had a dead battery and they willing and kindly replaced the battery check the alternator. They treated me with the utmost respect and kindness. If you want great service with super cool employees heres where I recommend you go! Thank you Daniel for your hard work getting the battery in on this hot 94 degree day. And for allowing my pup to sit in the cool air of the bldg while you squared me away!

Da
Review №11

Another dependable visit.

Au
Review №12

Very nice people and you dont wait long

Ja
Review №13

We were traveling to Pawleys Island, stopped for gas, went nextdoor to Berger King. And our battery died. A local stopped to help us jump start our car. He told us there was a Auto Zone 3 miles away. We drove there, walked in, told them our problems. They sold us a new battery, AND installed it. We were back on the road within a hour. Very polite and friendly, AWESOME.

Li
Review №14

Thank you Joe for helping me out today in returning my online order. You were professional and knowledgeable during the whole process. Nice to see that your employees treat customers with respect!

Ca
Review №15

Great experience at this location. Staff were wonderfully helpful and friendly. Got exactly the part I asked for quickly. Thanks so much!

Ch
Review №16

Walter was very helpful headlights.

We
Review №17

Service was prompt and friendly. Store was stocked and clean

Ji
Review №18

It seems like they always order the wrong part. Just ordered window regulators and they were wrong. Did not fit. Also seems the parts dont last. Will have to try somewhere else.

An
Review №19

Walked in and got greeted as soon as I came in the door. Staff was helpful.

Ka
Review №20

Super awesome service and a kind Gentle salesman! Thanks Joseph B. For the attention, time, and detail you put into replacing my Battery!! Ps.. Write The Book!!!

Mi
Review №21

Didnt have what I went in for. Had to order online.

St
Review №22

This one star is for the Smithfield NC location only they was not able to process my return for a refund...they left me standing there while they waited on other customers, speaking to themselves in their language I felt very uncomfortable!!! They rudely told me to go to another store claiming it was a computer problem. I dont know if they changed management or what because I have been going to this location for years and never had a problem like this before. Thanks clayton nc autozone for your excellent customer service 5 stars for you all.

Pe
Review №23

Horrible customer service from the store manager. On Saturday 2/10/18 my son had a flat tire and my husband and father was having a hard time removing the tire. My husband went to Auto Zone to purchase a 28 socket. By the time he returned home with it my father had already removed the tire. So the next day 02/11/18 my husband went to return the socket because it was not needed. The manager acted as if he was breaking a law and stated Someone must be desperate for money if he is returning a socket! Well that is not the case. If its not needed why keep it. My husband did all he could to not make a scene. Not only was this embarrassing but the worst customer service we have ever experienced. We will never return to this store and neither will anyone else I know once I start sharing this.

hi
Review №24

If you want a really good diagnostic with the best guy in the area, go to AutoZone in Smithfield N.C his name is Daniel, i will give 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

ca
Review №25

Nice folks, good parts, great records. And, does anyone else do rewards this well? They give me $20 cash if I spend $20 five times in a year...

jo
Review №26

Very good customer service they help me with all my needs and took the time

Cl
Review №27

Got the parts that I needed for a good price. Great staff as well.

Wi
Review №28

Great customer service. As soon as i walked thru the door a employee greated me, i explained what i needed and he got it for me. In and out in less then 15 minutes.

Ra
Review №29

It was great I enjoyed it everytime I go for the service they give me a great service to get my part help me out with figuring out what my problem is

Da
Review №30

Customer service is always excellent. Thats why I keep going back.

Da
Review №31

The gentlemen behind the counter were super nice. Good experience.

Ke
Review №32

Helpful n informative

Te
Review №33

Great service

Sh
Review №34

Great staff!!! They have always been able to help me with any problem I may have with a vehicle.

Ti
Review №35

Wonderful service thank you !

An
Review №36

Parts Glove Accessories to Any Vehicle and equipment for trucks also

Da
Review №37

The associate is very nice and helpful

Ja
Review №38

Good hours and great service.

To
Review №39

Nice friendly place.

mo
Review №40

They werent very helpful.. they tried to sell me a more expensive part though I didnt need all those pieces. Look for myself and I found it for $5 instead of $40. Smh.

Da
Review №41

Awesome service

Mi
Review №42

Great employees and products

Ke
Review №43

Great prices

Ch
Review №44

Parts Manager is a parts professional

Ka
Review №45

Awesome

RO
Review №46

Terrible service has no patience and no car wisdom the person who attended me Deniel Lee

Ef
Review №47

This place very well English Spanish good service in selma missing. Staff that speaks Spanish

Ra
Review №48

Excellent quality parts

Information
9 Photos
48 Comments
4.5 Rating
  • Address:721 N Brightleaf Blvd Ste 7B, Smithfield, NC 27577, United States
  • Site:https://autozone.com/locations/nc/smithfield/721-n-brightleaf-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2447&y_source=1_MjQ3MTAxNy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 919-989-1932
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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