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Bath & Body Works
1025 Industrial Park Dr, Smithfield, NC 27577, United States
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Bath & Body Works
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Ga
Review №1

Great sales today. Those candles were a great deal. One of my favorite places to shop at the Outlet Mall.

Ke
Review №2

Came by at 7:50 pm to pick up a couple quick items since they are supposed to be open until 8pm and they had an employee standing outside because they decided to close early. Very disappointing and I know the mall management would not be please.

Ca
Review №3

Great sales!! $2.00 $3.00 Soaps

Sp
Review №4

Great deals on discontinued items. Not all items are discounted but for the price you can’t beat it. Employees are usually nice and helpful.

Ca
Review №5

Friendly employees great prices

De
Review №6

Great deal on the single wicks was going on. Always check my email for specials too before going in. Used coupons too!! Always the outlet here. Got a good system going on with the hand sanitizer before entering too.

AG
Review №7

Stood in line for over 5 mins while 2 employees (one by the name of Kyle) continued to work the floor making no effort to help us at all. The store was literally empty besides one person in front of us checking out. Theres no excuse for this. I wont be back.

Jo
Review №8

Good shopping experience very helpful. Outlet center store!

Jo
Review №9

Even though there was a wait to get in, the greeter at the door who was counting people was very friendly and was joking with everyone and offering hand sanitizer and bags etc. She was very pleasant to wait with. Once in the store all of the employees were friendly and helpful, the store was exceptionally clean, well stocked and well organized. The cashier when checking out was also extremely friendly and took great care bagging our items and grouping them by type. This location is truly a credit to the Bath and Body works chain.

Ke
Review №10

The best store ever lol I love Bath & Body Works its literally one of my favorite places to go. I have going on 4 totes full of products and collecting tons of your fragrances. Always a great experience when I come in to shop

Is
Review №11

The staff is always friendly & helpful. I am always greeted at the door - always offering a bag for my items and theyll fill me in on any current deals and promotions.

Gr
Review №12

Great savings and awesome products

Sh
Review №13

The outside & inside sales ladies were great with details on the sale items & location of particular items

Ly
Review №14

Nice smelling place! Staff very friendly! And the first establishment to wipe the counter off after each customer!

Sh
Review №15

Great welcoming from Ms. KelseyShe helped us with every question and suggested what to get. She deserve 10 stars

Ja
Review №16

Always love their products. I definitely like the outlet store

Su
Review №17

They have the best fragrances, in so many different versions. Body spray, lotions, body wash. I also love the wallflower fragrance for your home. The employees here are also very helpful.

J
Review №18

We had to wait about 20min to get in, during covid, absolutely understandable. They gave out bags outside to use when u go in, to keep staff from touching them, an ok idea. EXCEPT that many people did not use them and there was a large box as you are exiting to throw them out. We asked if they are being recycled..nope. Extremely disappointing and incredibly wasteful, as paper bags can easily be recycled.. my 10yr old was so upset that she asked to write a review..she wanted to speak to manager, but Im sure they were busy. WE are not overly excessive advocates of environmental issues, but this is simple and can easily be remedied.2. Thankfully girl outside mentioned a 2 for 1 sale on a product i was buying, as there wasnt any sale signs visible, looked everywhere. I confirmed with cashier about by 2 get 1 and she claimed there wasnt any sale of that nature..when she rang them up there was..signs should be visible and employees should be knowledgeable about products and sales.

Mi
Review №19

We all love a great deal!!

Ty
Review №20

Could use a remodel, decent experience. Small interior and not that many cash registers which makes it annoying when trying to check-out. Employees were nice and helpful

Sh
Review №21

Love BBW. everyone here was very helpful!

Ho
Review №22

This is your typical Bath & Body Works store. They have the same items that other Bath & Body Works stores carry. They have soap, shower gel, candles, car air fresheners, lotion, gift sets and all kinds of things along this line. Their fragrances change from time to time and they also have holiday scents and holiday gift baskets. Check them out if youre in the market for a gift. They occasionally have sales on their items & have a great sale after Christmas.

Na
Review №23

My favorite store no matter where I am in the world

Ke
Review №24

I love the product here but the prices are getting out of hand.

Sh
Review №25

Busy but very efficient! So much to choose from and friendly staff!

Ka
Review №26

Best time to stop by is when the store offers any type of discount. Beware because you could easily spend well over $100 thinking you are getting a deal. Watch the cashiers as well and always check your receipt because they intentionally unintentionally forget to add discounts and will charge you FULL price 🙄

Th
Review №27

I am highly irritated by the customer service provided today by the young woman near the entrance and the young man. They not only did NOT speak and welcome myself or my mother, but had the audacity to great others with high enthusiasm. We could have not been more up close and personal with the associate, unless we were on her shoes with her.I quickly found the door and I will not return. Im sure someone will set her straight by the days o . Blatantly rude!

Li
Review №28

So much fun. They are having a awesome sale. Better hurry. All the clerks were great. Smiles all around

Br
Review №29

The friendly, helpful staff always greets me at the door to offer a bag for my items and let me know of any current deals and promotions. The prices are amazing, and the selection of scents is unbearable. The prices are so low that my family can afford to use Bath and Body Works products in our kitchen and bath rather than settling for discount store products. Love this place!

mo
Review №30

Favorite store.

Ka
Review №31

I like the store. Some people still dont practice social distancing though.

na
Review №32

Wonderful food and great people and following covid 19 protocols

ma
Review №33

Amazing deals ladies were all amazing super friendly always feel welcome

Mo
Review №34

They had an awesome sale going with wallflower scents for $2.50 each and body care fragrances buy 3/get 3 free. They had numerous tables with 50%-75% off as well as $10 off their three-wick candles. My daughter and I had a blast! We bought far too much but saved so much on some beautiful Christmas gifts for family and friends and of course some goodies for ourselves! 🤣🤣🤣

Ka
Review №35

Staff is always very friendly and they always have awesome deals!

Jy
Review №36

The customer service here was amazing. The clerks engaged in conversation not only with myself and guest but as i waited in line I noticed how each customer had almost like an individualized experience. Definitely will be returning!

Pa
Review №37

Great deals!! Theres always a sale going on here. They also carry some of the fragrances that your local stores may no longer have in stock. I love the sale bins! Definitely worth stopping in if youre a fan of their products!!

Gl
Review №38

Best body cream for dry skin

Ed
Review №39

Bath and Body Works is The place to go to get things that will make life easier for you. Some of the products there will heal youeduuuc temporary aches and pains. They carry products for men, women and children.It is also a clean, friendly, and educational environment . People of all ages love to visit this business. Products from this business makes our world a better place to live. The employees their are very polite and professional when waiting on their customers. It is a place that have great potential in the future. It is the place to visit any day of the week. I will see you there.

De
Review №40

We visited on a Sunday. They were having a big sale so it was really busy and crowded. The sales people were still pleasant and helpful despite how busy it was. The store was neat and clean.

Ja
Review №41

Many deals rang up less than advertised, but coupons expire at all different times and that becomes confusing!

Se
Review №42

I can always find what Im looking for and more. The prices were good and I was able to use a coupon. The associates were friendly and very helpful. The selection of merchandise was awesome! I love this store!

Sh
Review №43

I always enjoy my shopping experience here the sales are great.What will make your shopping even better is if you apply for their email ads if they are having a 30% off sale and you have an additional percentage of through email it adds up to greater savings.The sales associates are the best!

Do
Review №44

Social distancing, everyone masked up, sanitizer and monitoring the amount of people in the store.

Cr
Review №45

The staff is always so nice and helpful and they have a large supply of everything. A friend of mine is one of the managers, shes awesome! Just today they were having a huge sale on candles, and she was working her butt off stocking the candles as they were flying off the shelves.

Je
Review №46

Its always crowded. Unless you go right when it opens

An
Review №47

I tried a new fragrance. Yang Yang. Its going to work. Miss the Almond & Vanilla spray. Please bring it back!

Je
Review №48

I like shopping at this store I was disappointed there no clearance bins like last year

Pa
Review №49

The only place to go if u like to smell nice!! Nuff said.

My
Review №50

I love this Bath and Body work store better than the others in NC. They always have what me and my wife wants to smell good. The prices are always great as well!!!!

Lo
Review №51

It is always a pleasure shopping here.

ja
Review №52

Great day...found what i was looking for.

Ma
Review №53

I love going to bath & body works at the outlet. When I want to have a girls day out at the outlet we always start with bath & body works first. They have great discounts on their products. I never leave the store disappointed.

Pa
Review №54

Store was clean. Staff greeted us as we entered the store and offered their assistance if needed. Prices were good

St
Review №55

Wonderful outlet store. This Bath & Body Works always has great selection, clearance merchandise, and carries seasonal scents for longer than other stores. Staff is always nice and helpful.

Ja
Review №56

Went shopping with family here. We had the pleasure of being checked out by Avonlea. Deals here were great and Avonlea was patient with us and very helpful. She told us she was having an interesting day but we wouldn’t have known that unless/until she told us. She was friendly, attentive, and all around joy.

Ze
Review №57

The new app makes it easier to shop and you get many more Bargains, download it!

Ye
Review №58

Years ago they made this an outlet with the stuff they couldnt sell, but now theyre the Bath & Body Works we all know and enjoy. I really like their collection of mens fragrances, aftershave, and lotion, my husband stays fully stocked now and as a fragrance lover he always smells fabulous! I keep a variety of their body sprays, lotion, and most importantly the hand sanitizer. .thats what usually makes me stop in here when my hand sanitizer is running low, and then its my excuse to restock everything else. They carry the old favorites and always have the newest items as well. Plenty of bath bombs, and plug ins, youll be in this store a while.

Da
Review №59

Small location but they carry mostly a lot of their products

Pa
Review №60

Pretty good deals most of the time!!!

Ma
Review №61

Love the 75% and 50% discount plus the $2.hand lotion and soap sale only for today.

De
Review №62

Always my favorite place, though busy check out lines were fast.

Ki
Review №63

Love this place, line needs to move a little bit faster. Very nice customer service here. I always feel welcomed.

Te
Review №64

Great sells going on..

Ro
Review №65

Store was well stocked. It looked inviting and employees were helpful and very well informed on products and special sales. I enjoyed my shopping experience.

Mi
Review №66

Its just such a greasy place to shop I love everything about this place

Ch
Review №67

Much bigger than others Ive been to. Wife was thrilled. Staff was helpful, and selection was great

To
Review №68

You go their when you want to smell good.

Ja
Review №69

The deals were and are insane.The service was out of this world and the scents is UGH so amazing...Cant wait to go back for refills..Signing up for points gets u free rewards

Ch
Review №70

Its always a great experience shopping here. The employees are really friendly and helpful!

An
Review №71

Love this store. Make sure you have a coupon on hand when shopping. There are always good deals there.

Am
Review №72

Actually stumbled across a one day sale!! 2.95 lotions! Everyone was so nice

Ka
Review №73

Love this place staff is very nice helps you find items tells you what is on sale

Ja
Review №74

OMG, even after most BB&Ws discontinued the %75 off sale this store still had I. AWESOME!!!!!

Te
Review №75

Great... They were having their semi annual sale and 3 wick candles were $10...

Se
Review №76

Love love this place I could go broke in there all my visits have been awesome so was the staff

Ap
Review №77

Love,Love,Love this place! I have been going here for years and everyone is always friendly,respectful and helpful. Not one bad thing to say about this place.

Br
Review №78

Love it! They always have sales everytime I go and the staff are really helpful!

Ar
Review №79

As usual. It was full

Ju
Review №80

Good variety of things to choose from, awesome sales and lot of discounted items.Definitely will be going back.

La
Review №81

Love the atmosphere, Ive been there so far twice and each time was meet with courtesy. Will go back

Gr
Review №82

Great buys at the Semi-Annual sale to stock up on some gifts and something for me!

Sh
Review №83

They were having a huge sale & was able to stock up on hand soap, lotion, pocket hand sanitizer you name it. The employees were extremely friendly and helpful.

Ny
Review №84

Bath and body is a good place to go for great smelling lotions and other products.

Am
Review №85

Great sales, store is stock well. Camille was super friendly and helpful.

Ag
Review №86

This place used to be a true outlet, meaning items were displayed and sold out of boxes. There werent any frills, but the products were genuine. Having just stopped again while on I95, I realized this outlet is just like all the other Bath & Body Works. There were a couple of old products at 75% off, but that was it for being different. I wont stop there again.

Li
Review №87

The quality of the candles are wonderful

Se
Review №88

Excellent prices and hard to find in regular stores scents. The Outlet is the place to go!

Co
Review №89

They have a lot of inventory at great prices!

Ri
Review №90

Very pleasant and they are always so helpful

am
Review №91

They have great stuff in there. Soap,body wash,sprays and lots more smelly good stuff. Friendly people work there as well.

Ch
Review №92

Very busy. 5 lines with 5 people in each but they moved quickly. Had lots of stock

M
Review №93

The staff is always so helpful and friendly. As of July 2019, the app doesnt work in the store and they cant take the rewards, (you still get your points, though)

Je
Review №94

Great deals and great customer service!

Ma
Review №95

Great place to get gift or personal care products, especially when having a sale.

Pa
Review №96

I love this store!

Th
Review №97

Love the products, very friendly helpful people (when you can get them away from other customers).

Am
Review №98

My experience way great and the dilles were good

Ja
Review №99

Had exactly what I needed. Great employees

Li
Review №100

I thought your store reopened June 12th, 2020 ?

Information
24 Photos
100 Comments
4.6 Rating
  • Address:1025 Industrial Park Dr, Smithfield, NC 27577, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW01769
  • Phone:+1 919-934-1946
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:11AM–7PM
  • Friday:9AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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