I love these folks. I bring my Fiesta ST and F-150 in for everything, and will bring my Subaru I just bought here as well. Ill be calling Monday morning on that.I think a lot of folks have unrealistic expectations for mechanics. If youre going to a mechanic, its usually because something is wrong. Cars are complex and expensive to maintain. The folks that work here are no nonsense but theyre trustworthy and know what theyre doing and talking about. Thats exactly what Im looking for, personally. Ive never felt like Ive been upcharged for anything here - when they call with a suggestion on something that should be fixed, it feels honest. I feel the prices are reasonable, especially given the quality of work.Long story short, Im a happy customer and will keep returning.
Jimmy is incredibly honest and straightforward. All one can ask for in a mechanic. I appreciate his above and beyond efforts to serve his customers well.
If you are looking for a place to take your car, where you won’t be taken advantage of- this is it! Jimmy and the other mechanics are great! They always do what you ask and NEVER add on any extras. They always call you about the estimate before they do anything and they take the time to explain what is going on with your car. Jimmy will also call after a couple of days to check and make sure that the repair worked and that there aren’t any issues! I am so impressed with their communication, their reliability, and their integrity.
We called to ask if they would give a free quote for a repair. They said yes and we made an appointment to bring the truck in. They asked if we wanted an optional diagnostic test and we said no because we already had that done and just wanted a 2nd quote on the repair. When we brought the truck in they again asked about the diagnostics and we said no. We clearly said we didn’t want to run any tests or pay for the quote and if they couldn’t do that we didn’t want to leave the truck. They said ok and then called a few hours later to pick up the truck and charged us $133. They ran the diagnostics anyway AND still never gave us the quote for the repair. I spoke to someone named Jennifer who said “we are in the business to make money”. I emailed the company and never heard a response. We will not go there again.
Jimmy and his crew are trustworthy, informative and can repair almost anything automotive. ..pricing little high like most dealerships..
I have a 2014 Jeep Wrangler. It broke down in Sandy Springs. Oil cooler broke, mixed oil with coolant, engine stopped. AAA tow to one of their shops. Next morning they call and say, engine is seized, starter is out, radiator is ruined, $8000 est, no itemized list, no discussion. I smelled a rat. If the starter is out, how can you really test the engine? Called Jimmy. He had it towed to him, took a look the next day. Engine is fine, cleaned it up, replaced the radiator and hoses, and Im out the door at a reasonable price. Great work, speedy work, friendly. #real mechanics #customer service. They won my business.
This place is great. If you have any vehicle repair needs dont hesitate to give Jimmy (owner) and his crew a call. Prices are reasonable and they dont take forever with your vehicle.
Good customer service.
Highest quality work, honest, and accommodating. You will not find a better place to have your car serviced.
Ive been a customer for 10+ years. Jimmy and Mike have always done an excellent job fixing my vehicles and theyre always honest. While I now live on the other side of Cobb, theyre worth the drive!
They do quick and courteous emissions. I’ve had mine done twice here and the service is good.
I did my cars emission testing 4 times so far at Cooper Lake Chevron. Staff is very friendly and efficient. You can just drop by to get your vehicle tested. No appointment needed.
This place is local owned and honest and they do a great job!
They do good work their will use them again thanks Jimmy and crew.
Excellent work friendliest people best prices in town
Mr. Jimmy is the Man! Definitely my go to shop for my Mazda going forward!!! Great people, awesome service.
No masks. Not as helpful as they used to be.
No frills gas station for those who care about the quality of the gas. Being Chevron, it comes with Techron, which keeps the injectors in decent shape. The pumps are old and hard to read the LCD displays if the Sun is right behind you. A big plus: Its traditional style, so they have light maintenance and repair services.
Jimmy is always honest and genuinely wants to help:)
Always good service from these folks! Jimmy has taken care of several of my familys air conditioning problems on their autos at a fair cost. Always honest and can highly recommend them for your auto service needs!
HORRIBLE SERVICE!!! Save yourself the Headache and go elsewhere. My car sat on the spot for 2 months. Whenever I called and spoke to Jimmy who is the owner/manager he would have a new story for me all the time. Either his mechanic is on a vacation, or he has not had the time and will check it later, later which never came. I went personally there to check on the car and he told me that they had been slammed with work, well if you cannot handle the work, dont waste your customers time. TOTALLY UNPROFESSIONAL. DONT WASTE YOUR TIME OR MONEY THERE. There are plenty of mechanics in the area who are very professional and keep their word when they say some thing. SHAME ON YOU JIMMY ! ! ! ! !
Once again Jimmy and his staff at Cooper Lake Chevron operated on my 4Runner and got me running good as new. It feels like going to a car doctor with the best bed side manner. Thank you!!!
Fast and friendly service.
It almost looks as if the place is shut down, but if you want to get a really quick emissions test I highly recommend going sometime during the day. They were so quick I didnt even have a chance to finish my lunch.
Ive been taking my car to Jimmy for over 10 years. Hes honest and an all-around nice guy.
Faith in humanity restored!Very honest, very friendly!I Was at napa trying to resolve an ongoing problem I have had with my truck for over a year. One of the mechanics overheard my conversation and told me what was wrong with my vehicle. He told me if I followed him he would fix it for $20.
Great customer service
Cooper Lake Chevron has been maintaining my vehicles for 5 years and would recommend them highly.
Great place to get you car serviced. Jimmy is the best!
Best local service station for emissions, turbo repair, etc.
Great honest hardworking family owned business. Thanks for the work.
Good service, good people, neighbors folks who have served in this community for decades.
Getting my emissions done by one of the best places in town.
Always great people working there, and always great service. I absolutely trust them!!
HORRIBLE SERVICE!!! TERRIBLE pricesThe Management and Crew only want to Work on Easy work, things you can get done for cheap at a lube express company for less Money, after lying to me about doing service to my car, which sat unfenced for 3 WEEKS !!! They lied to me, and told me problems were wrong that werent wrong, they lack Intergrity and worksmanship... The manager JIMMY was very rude and lies directly to me on several occasions... After my car sat in the same spot 3 weeks!!! Jimmy told told me Rudely, I aint touchin it! DO NOT waste your time or money here... Id hate to even give this hole in the wall 1 star... Save yourself the Headache and go elsewhere
Went there yesterday had immediate and great service.
Quick emissions. Nice staff.
Always friendly, honest and very accurate. Theyve helped me out many times & they also do emissions.
Fast service and reasonable prices
Honest service and great mechanical work
Honest service and always fast!
Great. Service!
Damn, one rude manager (Jimmy/James or whatever). All I tried to do was get a quote for a repair job and this guy says I dont have time to give a quote, call back tomorrow! then proceeds to hang up. My family and Ive done business with these guys before, but its a wrap.
Doesnt accept credit cards and is gas less half the time
Wasnt pleasant experience over the phone...
I trust my cars all to Jimmy.
Friendly mechanics.
Jimmy is awesome
Prompt service