P
P C Parts Unlimited
29603 Hall St, Solon, OH 44139, United States
Comments
Ro
Review №1

Everything I order came fast and worked very well highly recommended.

je
Review №2

DONT EVEN BUY!!ordered three parts for my notebook. It said in stock. Order was processed and a I got an emailed sent to me. NOTHING ever came. Took 2 months to get money back. Criminal

Ro
Review №3

Buyer beware! Ordered a laptop battery through Walmart.com that was sold by PC Parts Unlimited. I paid extra for express shipping which took over a week. I requested a refund in the extra cost of shipping and was told to go pound sand. When the part finally arrived, I was beyond disappointed; they had sold me a used and dented battery which is unsafe to install. After requesting a refund from them, they were unresponsive, SURPRISE! Walmart.com tried to reach out to them by phone and email, no response, SURPRISE again! Walmart.com stepped up and issued a full refund to me and recommended I discard the hazardous battery. With so many negative reviews from this hack company, I should have researched them before making my purchase.

Ge
Review №4

Ordered a logic board for a MacBook Air on ebay, delivered soon (in Italy!), everything works.

Co
Review №5

I ordered an item from this company through Amazon. I was given a tracking number. I waited a week or so to receive the item, I just received a refund due to undeliverable address. I order from Amazon 4-7 times a week and no issues. I called UPS they stated they never received the item. The tracking number states its still being shipped. I contact PC Parts Unlimited and the rude customer service person stated they shipped to address on Amazon form and that UPS sends back stuff all the time. I mentioned to him that UPS never received the item at all and thats what I see with the tracking number too.. It will show when the item was scanned at the receiving center. He would not even lookup my account to see the exact address they say they shipped to. No customer service skills at all. I read there on Google reviews that Im not the only person having issues with shipped items. BBB here we come.

mo
Review №6

Received broken stuff from them when they mentioned that they are working fine.

Ch
Review №7

Had a tricky question, was handled without issue in 30 seconds. Thanks for the great customer service, some of these reviews look awful.. glad I didnt look elsewhere, the price was 40% off competitors. Thanks for providing a great service... I imagine the only reviews are left by people that have an issue, amazon rating is 4.5 stars, and that rating certainly fits my experience.

Ma
Review №8

I have no idea why there’s so many negative reviews. I’ve bought many products from this company and have never had any issues.

Th
Review №9

After inquiring regarding an order that was not shipped/received, this was their response. Completes the picture of what kind of employees they have and what their mindset regarding customer service is...---------------Good morning,I’m the “RMA Coordinator” at this “company” and my responsibilities are miles from anything to do with providing tracking or order status updates. Orders are issued by those in charge of Walmart Sales through our “company” and such information is provided by “sales” or “customer service” or “Shipping” which I should think would be a foregone conclusion.Your order was refunded by the aforementioned Sales Associate, who is also responsible for referring your order to fulfillment (which evidently didn’t happen), so I recommend copy and pasting that to them instead.Have a great day,----------------------------Does not get much more useless... another company on the never, ever deal with them again list.

To
Review №10

DONT EVEN CONSIDER THIS VENDORI ordered two parts for HP notebook. The show as in stock. My order was processed and a confirmation emailed sent to me. The authorization was processed on my credit card.REPEATED phone calls and emails asking for shipping details and requests for additional products went unanswered.Pre-authorization disappeared from my credit card account. I dont have the parts and dont have any answers from this vendor.Why would anyone go to the trouble of creating a website, populating it with products to sell, arrange for a payment system and then ignore someone who was actually trying to spend money... unfathomable... really.

Ke
Review №11

Absolutely terrible experience. Do not do business with these jerks!Contacted business 6 days after placing order inquiring about when they were going to ship, got a response stating that because I hadnt paid more, they would not ship until last minute.Business responded using phrases I already told you and you will not listen and proceeded to cancel my order that was never shipped without my prior approval.

Vi
Review №12

Awful customer experience. We are a current customer looking to potentially sell equipment to them and was met with a hostile conversation. Mike hung up on me and wouldnt even give me five minutes of time to talk about what equipment we had, details etc. This does not bode well for future customer service with this outfit.

Te
Review №13

Scammers. Ordered online, they provided fake tracking number, never shipped, never responded to e-mails or phone calls.AVOID AT ALL COST - it is more fun to flush your money down the toilet than dealing with these scammers.

Th
Review №14

Please never work with these people. i ordered from amazon and had them ship it, it showed up alright, but the product was missing one of its four screws. i sent an email, and seven phone calls, with no response, please buy from someone else

th
Review №15

Worst customer service ever! I called to ask a question about a part and was treated horribly by the sales rep. and was hung up on repeatedly. Dont do business with these jerks.

kr
Review №16

When you need a piece for a computer that the big box stores dont carry, these are the guys to talk to

Aj
Review №17

I bought an item from this seller, and was damaged, and he/she did not refund.

Mo
Review №18

Was So bad,

Information
18 Comments
2.6 Rating
  • Address:29603 Hall St, Solon, OH 44139, United States
  • Site:http://pcpartsohio.com/
  • Phone:+1 440-975-9302
Categories
  • Computer store
  • Surplus store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Offerings
  • Repair services:Yes
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