One of a few remaining hardware stores. Not the typical big box stores with the actual parts that are needed to do your own repairs. The staff is very courteous and helpful, also unlike the other places that will sell you a new one. My only real disappointment is that they will only replace a carburator with a new one and not rebuild the one that is on your equipment. But thats the way they do things now in this age of disposable everything.
Family operated... great service even for the smallest purchase. I only hit big box stores after trying Family owned first.
Rose and Joe are extremely helpful. I have frequented this location many times for all my hardware or rental needs. They will always have my business!
Johnathon, Dave, and their team are super accommodating and always helpful. It is a rare occasion that they do not have a solution. A+++for Solon Hardware. Also very personalized service and people know what they are doing.Gary W. Haas
These people are amazing!! Very helpful with our home project! Would highly recommend!
Went in for drylok paint and was helped to the exact location promptly. Associates were helpful and kind. Ace hardware didnt have many options to choose from which was their only downside.
Rose and Joe and beyond helpful. I highly recommend this location. Ask for one of those employees!
Solon Ace Hardware does a great job love their customer service. Always willing to help. Clean store great people
Very helpful, friendly staff. We had a small order today, and even with it being our first visit, they treated us like long time important customers. Appreciate their service and attitude.
If I could give extra stars, I absolutely would! Jon helped me above and beyond what I ever expect in retail. You guys will be the first place I go for any hardware needs. Thank you so very much for Service that truly positively changed the way my weekend was going! A++!
Great customer service every time
Professional people to help you get what you need.
A wonderful hardware store with friendly, helpful and knowledgeable folks working there. They always have whatever I need. Vitalia - Solon
Excellent service, a bigger tool rental catalog would give it 5 ⭐
Great store. Went to get a piece of glass cut for a cabinet door. The gentleman in the glass cutting department was a master of his department. We told him what we needed and he went right on making it. You dont get the kind of service we received at the big box stores.
Very helpful staff, John is an amazing guy who is totally customer focused. Shop here! Garden section looks great.
Wow! Everything I need in one place! Everything was easy to find and well priced. The employees were both easy to rouse from their lethargic routines and courteously helpful in helping me find the more obscure components for my doomsday machine. When I finally bring about the apocalypse. Solon Hardware will be spared my wrath. Definately recommend.
Very knowledgeable on their products and patient with questions.Great people to work with.
Staff is great always helpful, knowledgeable and friendly
Vary friendly and helpful. Only downside is they dont have a lot of inventory. Definitely a first stop when I need something they know exactly were everything is.
Some what better than average cleanliness.
I’ve really tried to give them the benefit of the doubt but I’m done trying. I’d much prefer to go to a smaller business and one that’s so close to home but I think I’ll keep this place as a VERY last resort.I’ve been in there a good dozen times to make small purchases. Each time I’ve had to circle the store two or three times to find staff, they frequently seem inconvenienced to answer questions.Cashiers are usually rude. They’re rude on the phone when I hear customers call in.I dare not go an hour before closing because employees will stand at the front of the store and stare you down until you leave.I’ll go elsewhere until I hear otherwise.
Never that crowded and has what you need
Great inventory and very helpful staff who placed some special order firepit items for me. Easy drive in-drive out.
Its close so I can ride my bike over there. Helpful and knowledgeable staff members whom are proud of service and products. Reasonable prices that are competitive with the big box stores.
Called in about a repair and just got an incredible amount of attitude from the repair person. They also wouldnt answer any questions unless I came in and paid $45 for an estimate.
I like supporting family businesses, and I love this place. Jonathan is great!
Local hardware store always has what I need
Best shop around.
Great mom n pops hardware store highly recommend
Good hardware store. Substantial inventory of products. Knowledgeable staff.
Very helpful. Tool rental is a huge plus
Best customer service
Great hardware store, the Miller boys and employees know there stuff. True professionals. Thankyou
Small bot very knowledgeable. More expensive than the big chain stores but for convenience, you cant beat it.
Nice store! Well stocked
Very nice people, extremely helpful and respectful to the customers.
Great store. Heck of a lot easier to find what you are looking for than bigger stores. And their selection is usually better, for some reason.
Had exactly what I needed will be returning in the very near future.
Excellent local hardware store. Everyone is friendly and more than willing to help
Wonderful place. Ive been going here for 60 years. Nice to see someone still in business in Solon. Clean and staff that is helpful.
Its simple, theyre the best period!
The cashier, manager and customer who found my wallet should be commended for returning it to me.
Good service - decent selection
Great store. Has everything you could need. Staff is helpful and knowledgeable.
Excellent service. They called from department to department to help me find the stuff I needed. The employees were waiting for me as I arrived to each department wow!
Lots of merch
Friendly and knowledgeable staff
Always helpful! Great customer service. A variety of product/inventory.
Always very helpful, friendly. Nice store.
The people working here are always friendly and helpful.
If you need Amy Howard chalk paint, they have a nice display.
Walked in did not get greeted but the white gentleman behind me did.
Large selection of house hold products, very helpful
Very helpful staff, the isles were very easy to navigate, and the items that I was looking for were very price friendly!
Prices are a little high but the service is very good
The only hardware store in Solon. Helpful, personal service. Tool rental and repair.
I was asked if I needed help as soon as I walked in. The gentleman took me directly to where I needed to be. Staff very friendly !
There is a wide selection of everything here and the staff is knowledgeable and friendly
Since remodeling its a fantastic hardware store, with great selections of products
Very well stocked
Always helpful, never disappointed.
I always shop and rent equipment from Solon Ace Hardware there all very knowledgeable at this location
Usually have what I need.
Excellent hardware store.... great people too!
Very helpful staff with a local hometown feeling.
Had what I need to do the job Great service.
Came here for an outlet recepticle, left with a wealth of helpful information.
Always have what I need!
Local hardware personalized service cant be beat
Great local hardware store, has almost everything
The best products, pricing and people around
They always have what Im looking for.
The sales staff are amazing. I will be back!
Quick, knowledge. Great visit.
Helpful people
Awful service on the tool rental side. Employees are disrespectful and do not listen. Would give 0 stars if possible.
Good knowledgeable service.
Great place good people
They found the simplest, least costly, solution to the problem.
Excellent and friendly service.
We found what we need!
Nice people for sure
Always have just the things I need
Love fam
Friendly staff, wide range of equipment
Terrible service and rude most times
If you disagree with a problem, they get mean, and rude, and always win, they dont care to satisfy to customer, as they get most of their business from the surrounding industry, and you dont see many customers in the store anyway.
They are open on Sundays!!!!!
Quick and easy
They have everything
Friendly environment
Love this place