As usual awesome deals and very attentive sales clerks.
Lots of good sales going on for name brands
Could not find a cover up crop top. In the color I wanted. 😞
Love the place and the clothes. But need to be able to try them on. Not buying if I cant see if it even fits.
People were masked,crowd was minimal. Prices outrageous. But i like to look.
Wonderful selection and service from this friendly down home store!
Associates too busy to assist me
They dont have the type clothes they used to. Not so much that I like there now..
My daughter got highlights done by “Grace“ today t and they turned out beautiful!! While waiting, Carissa was very kind and answered all my questions. Great great staff!! Made my daughter fell special!!
Staff was friendly and greeted you at the Door have lots of Variety of all genders.
Alot of babies clothes on sale
You can almost always find good deals at pennys to fit your budget! But I tend to find better deals online, which means I dont shop in store a whole lot. Although I didnt find much during my visit I was glad to see employees and customers still following covid 19 guidelines. The store was clean and welcoming. I would feel safe returning and shopping in store again soon.
Great place!
Has the selection you would expect. Clean store and mid to higher end clothing and accessories
Great sales they had and courteous personal.
Everyone is very nice and helpful. Very clean bathrooms, Go shop in person keep JCP alive!!!
The store looked like it had been through a tornado.
Got a bowtie and suspenders, they were $40 and the suspenders were made of cheap materials that were already broke. I wish Id noticed it sooner.
Great prices! Just about having sales all the time, which is a plus. The workers are always very sweet & helpful!
Prices high not much to choose from need a better line ofclothes
Pull up at 5:43 to grab a few items for a funeral. Not today, the employees were locking the doors as we started to walk up. Guess that 6PM closing time, comes with a 15 minute pre-closing door lock. Guess the Dollar General will get our business today.
Best people you could ever shop with
Cheap good clothes for kids
I have always been a JCPenneys type of gal.. today the care of the store was extremely poor excluding Sephora they need to get it together. When I was able to checkout the line was extremely long which is okay if there was more then one cashier so when I finally do get the chance to purchase my items, they were extremely rude. Hopefully it was just a bad day and not just altogether poor management... I will go back and see soon & will give everyone ba update.
They lost my ring
Very friendly staff and helpful with a prepaid order. Very courteous and polite.
Always friendly and courteous. Shipping is great as well. Enjoy their sales and discounts.
Great make-up place in there Sephora... Wife loves it.
Clean nice place to go
Store was clean and pretty organized for it being sunday. Decent selection of sport coats, thats what I was in for. Ended up getting pretty nice coat, pants, shirt and shoes with the discount and an added coupon all for just over 200 bucks. Was actually a great price considering the retail was $446. Friendly staff also
Standard JCP. Friendly cashier but needed at least two more working as checkout line was long and that makes it difficult to properly social distance as is necessary for everyones safety.
Great prices everyday but I would have to say you should have more in stock!
I wouldnt even give it one star because on a busy Saturday afternoon they had exactly ONE register open with at least 20 - 25 customers in line! I will never shop in there again until they decide to open more registers. Go to Belks instead
The cashier was nice but unsure of herself. The signs are very confusing and misleading. The one garnet I did purchase the sensor ink tag was left on it so now I have to return to the store to have it removed. All in all didnt even get what I wanted due to the misleading signs. Not a good experience
Good priced quality cloths love it
Never get your hair cut here unless you want it to intentionally look awful. My kids were just taken there by their grandmother and came home with a four inch wide strip hanging right in the middle of her head. Choppy and awful seen better haircuts done with a weed eater.
Nice store. Friendly staff. Good deals.
Friendly and big selection at good prices
Regular store procedures are much safer social distancing than the 1 checkout with a 30 minute line.
Store had little or no summer things
They have a pretty good sale going but theres no buggies no baskets to pack your stuff with ...and the ladies at check out were grouchy and I guess they were tired but the place wasnt very organized... Still got a few good items
Clean, organized, and great sales! Friendly associates!
Very small selection
Still room to improve
I love clothes but I hate expensive price tags. I went inside on a whim and found a clearance section perfect for a single mom or anyone on a budget. It had been a long time since I actually looked for clothes for Myself at JCPenney. Have to say I will be going back.
Very low inventory, not very clean or organized
Too many customers without properly installed masks
Good quality clothes. Watch for sales, clearance, and coupons for the best deals.
Great prices on shoes. Long wait time to checkout.
Sales all throughout the store
Awesome Sale! They dont have enough cashiers. Lines were long. But I love JC Pennys! They excellent quality clothes & products!
Good place
Great jackets on sale. Also, cute gloves at incredible price. Delighted with a special tee-shirt, and assisted by cashier.
Good deals.
I asked for an idea of a style and I was given a beautiful ..fun..sassy style that I love more and more everytime I fix it. its flawless Emily Curtis!!!!! thank you for seeing something that would not only look good on me but is perfect for my age too!!! I love my hair!!!!
Not really my age bracket yet but I DO recommend looking through the clearance rack for good deals.
I only shop on line. JC does not seem to coordinate well between the warehouse and stores. If you have an item in your cart you expect it to be there when you order. I sent my order, not unaware that two items were no longer in my cart. Even though previously they were there, i found out by checking my receipt they were gone. After much confusion JC replied that the items would be at the store. Why???? I asked...they were in my cart when i ordered on line, i do not want to go to the store. The warehouse sent them to the stores. So ok, i went to a store...hum..guess ..they didnt have them...yes, i was upset..they were for Christmas. I sent my order the middle of Nov. This is absolutely ridiculousCustomer service satisfaction.
Found what I was looking for...store was clean and service was efficient.
Was a good experience but was black Friday so was very busy, but over all wasnt bad
I was there shopping and uh oh! It was that time of month for me... A worker was very friendly and discreet about it and gave me a tampon! I was so embarrassed! Thankful I could enjoy my shopping experience after all! 5 star and good memories and laughs
Using coupons and becoming a member you can really snag some good deals here.
They have big mens clothes. But can stock up on a more selection for the big men. And better deals on them too.
It was really busy but thats to be expected this time of year the employees while really busy were helpful and friendly also the lines for the cashiers were clearly marked and moved at a good pace
This place is nice but mainly cater to the younger ages. If you have children, i would highly recommen, if not you may be a little disappointed in the womwns section. The selection was not very good.
Young girl cuts my younger brothers hair, my dad specifically said for it to be trimmed, because he wanted to keep it long. The girl cuts it very short. Before, they use to cut mine good. Hopefully, the experience I had today, on April 9th, 2017, 2:43 PM EST, can be changed. Heres a description of who cut my brothers hair: Young, tattoo on left arm, and dirty blond hair I believe.
Poor selection, unfriendly, unhelpful staff. Belk in the same mall has longer hours, better selection, and a much nicer staff.Think by adding sephora in an attempt by the company not to go under they eliminated a lot of their ability to stock selection.
Was surprised they had the shoe I was looking for.
You can get an outfit for almost any occasion.
Not a big enough selection for big & tall. Otherwise, fine. Its sad to see no cashier 8n the shoe dept and no more catalog department in back.
The cashier was awesome. She really helped me alot today. Her name is Debbie Godbey.
They had most of what I needed
I had a very nice experience. The cashier was a college student from EKU and she was so chatty and kind! I spent a few hours going through the clearance racks, I got $345.00 worth of clothing for $105!!!
Friendly staff. Great selection of mens clothing at decent prices.
Great service friendly staff good atmosphere.
Great sales going on now, something for everyone!
Great clearance
Love all your merchandise & sales. Employees are always wonderful!
Ive always loved this particular J.C.Pennys...Kind and friendly associates..
Its a good place for women and kids
Bought some luggage. The lady that helped us was from the jewelry department. Very nice and helpful.
If you got the online coupons and hit the sale, you can get some sweet deals.
Not a great selection, but convenient to pick up online orders
Great store prices sales quality helpful employees and good variety.
Wide loves the new makeup selection with the new saphora product area.
I can sometimes find great deals here. There store is a bit crammed hard to get a stroller in between racks but great customer service is always provided I get a lot of baby clothes here and the new Sephora is the best
Had an awesome sale going. Got some really good deals
Its a great place to shop and usually they have great sales.
Good deals if you know what your looking for.
Love Jc penneys
My wife love this place
GREAT SERVICE. GREAT SELECTION 👍 GREAT EMPLOYEES
Friendly staff members. Very well maintained store. Highly recommend.
Shopped with Pegi at Sephora. It was fun and she was so helpful. She is knowledgeable and i agreed with all her suggestions. I will definitely seek her advice again. JC Penneys and Sephora are extremely lucky to have her working for them. I will definitely recommend Sephora and Pegi to all my friends.
They were very nice and polite. Thank you.
Very pleasant. Love the fact that its not so crowded when i shop
Good place to shop for clothes for the family. Good prices on shoes and items for the home.
Best sales of the holiday season
Friendly, helpful employees with good selection, quality, and value merchandise. My only complaint is that the last few trips to the Somerset Mall location the sales associates at the register said they were no longer able to have coupons available for customers. It doesnt seem like a big deal, however makes checkout longer because everyone is looking for coupons online. This seems to be an individual store policy, in both Danville and Lexington I have asked if they had any coupons available and both stores did.
Great store, quality items at reasonable prices.