I did not receive a call regarding estimate as promised. Price seemed exceptionally high for what was entailed. Quality of work was disappointing. Customer service was poor. But most unacceptable was irrational, angry outburst by man helping us. I will never return.
My first time there was Great. I expect to go there again when needed. When I didnt have enough money for the supplies I needed for my project the cashier, David, or so it says on the receipt; was willing to use old gift cards from other people. Overall my experience was joyful and I suggest you go there, a bit pricey, but nice!
Were lucky to have such a well-stocked and professional artist supply and framing shop in our little town!
After experiencing the owners condescendingness today, I will never be back. Riley Street can have the thousand or so dollars I spend annually on art supplies.
Thank you Tom and Lisa for your creative expertise and problem solving skills to mount and mat an odd-size print to fit into an existing frame. This was my first experience with Fine Line Art Supply & Custom Framing in Sonoma and it wont be my last. I have worked with many frame shops, mostly in San Francisco, on projects over the years and I cant say enough positive things about Fine Line. The turnaround time, project cost and end result far exceeded expectations. I highly recommend Fine Line for your framing projects.
The change in location doesnt seem to have done them any justice. Nothing is particularly difficult to find, but the staff arent very amicable and theres this sort of air that you need to go in knowing where what you want is. Despite the front register being in clear view of the entire shop, employees will opt to remain quiet or talk amongst each other, albeit seemingly about aspects of the business.
Its okay. They need more spray cans. Montana Black not just Gold. They definitely have waaaaay less fine art supplies than they used to, but still a great shop to get those nice pencils and a fresh sketchbook haha
Great local art supply shop.Very congenial and helpful staff.
This has got to be one of the best art supply stores I have been to. They are well stocked with quality brands with reasonable prices.
Small store with limited supply. No air brush paints, etc
Amazing Selections for any Artists need