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GameStop
155 Dorset St h2, South Burlington, VT 05403, United States
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GameStop
Comments
Ly
Review №1

They were very help full for parents that dont know to much about gaming

Ja
Review №2

Over priced for used items. Also I tried to sell a brand new game in the package that I bought for $60 they offered me $5 store credit. Absolute scam!

Ch
Review №3

Awesome place good customer service, sadly out of pokemon cards

Ch
Review №4

They were awesome was trading in phone took a while cause of machine not reading and all but employe stuck with it for hour and resolved issue when could just said not working and gave up but didnt and was on my way happy customer

Ko
Review №5

Staff is always super chill and helpful. They always help me find what Im looking for when I cant find it.

Mi
Review №6

Just checking out machines

Th
Review №7

Very room no help they seem like they didnt want to be there

Tr
Review №8

Cheapest pokemon cards that i can find right now! $3.99 a pack along with vmax boxes and tins! I got fantastic pulls from the tin I bought

So
Review №9

Very overpriced, you are better off selling your stuff on ebay. Vermont Gaming Academy which is some stores down on the other hand is more community based and honest when it comes to prices way more convinient.

Jo
Review №10

Weird people and about time they have ps5 console in store to buy

Sh
Review №11

Thank you so much to the Manager at GameStop South Burlington!!! Was able to secure a PS5 this morning and was helped out in line with card trouble which saved the day!!! Thanks again you have made me the happiest man in the world today!!!! Terrific experience!!! Thanks again I owe you one!!!

Ni
Review №12

They dont have much in stock. Surly staff ignored me for 10 minutes until another customer called on them, so theyd notice me. Didnt bother to check what I asked, just shrugged. Then tried hard to sell me/renew my membership, saying I can use it to get $5 free gifts on Steam. Thanks but no, thanks. Gamestop needs to go.

Bo
Review №13

Would be nice to have some indication as to when it is scheduled to open or to consider opening. UPS delivery attempt stickers plastered the doors! Some dated a while ago!

je
Review №14

They have no ps5 ot series x

Da
Review №15

Has everything for games also has all the old school games

El
Review №16

Awesome store Great stuff

le
Review №17

It was very pleasant, clean and the employees were very helpful.

Na
Review №18

As an occasional gamer, I found myself needing another controller. I.bought a BRAND NEW camo controller in January of 2020. After two days, I realized the charging port was shorting out with my other ps4 USB cable as well as the joystick sticking. I brought it back and was told there was no issue with it.. Definitely a lie and I made them exchange it for another brand new controller. The new one seemed fine for a few days. Then I noticed the down button was not responding to inputs consistently. I tried to exchange it again but was told I can only do that once for a product. Understandable, but seeing how this was a brand new product, shouldnt there be coverage on it? I was basically told no without any explanation. I lived with the controller issue for a while as that button doesnt get used very often. But in March, the controller started shorting out with the charging port, just like the other. Then I noticed a trigger sensor would stick even though the trigger itself would spring back. Here I am, months later and multiple buttons have stopped working consistently and I have struggled in repairing it time and time again.I believe that they sold me a used controller, both times, tagged as a new controller, and have only shrugged off any complaints I have had.Well what should I expect coming from the company that tried to force their employees to deal with confrontation with the law when unessential retail stores were forced to close?Cant wait to watch them go out of business. Best buy, Walmart are both better choices for in store gaming needs.

Sa
Review №19

Staff is always helpful. Treated my 8 year old (who saved for months to buy his game) like an actual customer - he was so proud and they totally played it up - thanks for making his day!

Hi
Review №20

Less stock than our EBGames back home but nice friendly staff and decent selection of stuff.

Be
Review №21

Great customer service! The assistant, Brian I think it was, had a wealth of knowledge regarding the games I asked about, super friendly and approachable!

ri
Review №22

Great customer service. Tax will be your problem. Overall great prices.

של
Review №23

So comfortable and practical! Was just a perfect place to nurse my baby privately.

Ky
Review №24

Good selection of games and increasing larger supply of nerdy novelty items/collectibles.Prices are totally average.Staff have always been friendly and knowledgeable.

Er
Review №25

Love the new layaway feature. Cashiers are always extremely helpful. Though I must say it is extremely annoying to have cashiers begging you to purchase add ona or more items. It is my understanding that is a corporate requirement. We hate it.

ts
Review №26

Such a joke.

Ka
Review №27

Not a lot of options for games

Th
Review №28

A great Gamestop with a wide selection. Shame the company is going under

Ke
Review №29

The young man that was working when I came in with my family was very helpful and helped my son find a new xbox game that he absolutely loves!

Is
Review №30

I was disappointed with the service. I tried to trade in a few items and they did not take them. I understand why not for a few devices but the others I thought they should have given me a trade. It was a iPhone 6 that did not turn on but on there website they said they would take it. Otherwise they were kind and helpful.

Ja
Review №31

Always trying to upsell you with things they know you dont need

Mi
Review №32

Found a couple of good PS3 games for under $25

Li
Review №33

I love game stop. I love the options of games.

Bo
Review №34

Multiple cases on shelf for games they dont have in stock. Most of the cases on the shelves are out of stock. What are they actually selling?

Ja
Review №35

Some of the employees are a tad bit to friendly and will not stop talking when Im just trying to leave. But for the most part its a really good store

Jo
Review №36

Friendly knowledgable staff, good selection of switch games.

Ro
Review №37

The guy at the counter showed me how to fix my ps4 b4 I was about to sell it!!! So I give props to the employees there!!!

Co
Review №38

Just like any other games stop but the help was phenomenal!

Do
Review №39

They really dont see value in their relationship with their customers even when issue was brought to the attention if their regional manager. Im so disgusted by whats happened in this store that I may make a few more purchases here out of necessity but really I rather buy my merchandise from a bot then deal with a company that doesnt care about their customers. Im actually afraid of the recourse that will come from this. If that doesnt say alot then nothing does. Your getting your wish Gamestop. After I make these last few purchases, I will be done with your company. Congratulations Gamestop.

An
Review №40

Good selection found what I wanted with ease.

Cr
Review №41

Always find what Im looking for and they know there stuff

To
Review №42

Helpful and informative staff. Good selection

br
Review №43

Bought a Xbox one and two games last Monday 4/9/18 and had to bring it back Wednesday 4/11/18 because they sold me a defective Xbox one brought it back they gave me a new one said that this one shouldn’t give me problem but I’ve been trying to download gta 5 since Wednesday and it reached 75% and wouldn’t go away farther and now I’ve tried call of duty infinity warfare started the download yesterday morning left it on all day yesterday and today while I was at work came home at 22pm and it’s only at 2% also I live 45 mins away so now I have to drive back down for the third time and keep wasting gas because they sold me defective stuff. Me and my two brothers will no longer be memebers of game stop.

Je
Review №44

Always good prices and Deals]

Ma
Review №45

Games!!

Jo
Review №46

I love my gamestop, especially if you have the ellite membership..

Ro
Review №47

Another great place to go

Ad
Review №48

Horrible business. May be run by the devil. Anything you can get here you can get cheaper and easier online. Avoid at all costs.

za
Review №49

The employees at this location have been extremely pushy on buying additional things. I work retail and understand the need to upsell and get add ons, but by my third polite refusal of an extra item, stop asking. Their suggestions are usually vague and not connected to what Im shopping for which is also annoying.

Ti
Review №50

Staff is friendly and knowledgeable. Many game titles and for all platforms.

Ab
Review №51

Good customer service. Bought a used Xbox One and it ate my GTA Disc, caused damages to it, then stopped working completely. Used Xbox stunk of cigarets and was very dirty. I thought they would at least clean used consoles before reselling them. Definitely going in after work tomorrow to exchange it and hopefully get a new GTA disc.

Ni
Review №52

The best game stop in the area.

Ch
Review №53

They sold me one of the display games because they were out of new ones and still charged me for the new price even though theres the GameStop sticker on the hard case. !!!!Games are way over priced!!!! If it can be avoided dont use GameStop use smaller chains such as Disc Replay or M & M video games. P.s. dont let them put the little circular clear sticker on your game case after purchasing it. It leaves a crazy sticky residue it youll never get off the case.

Al
Review №54

GameStop in general is dying out. Still store clearly is becoming anemic.

Sa
Review №55

It was the perfect stop for games

To
Review №56

Love it

M
Review №57

Good selection of games especially for Vita fans like myself.

An
Review №58

Its 10:21 and they still arent open. After my experiences with them this week, I will no longer go to this location. Very unhappy. Only reason Im waiting it out, is because I did a preorder through them.

ro
Review №59

NOTHING IN STOCK DURING THE HOLIDAY RUSH!!!! Why have boxes on display when you have nothing to sell. A game store with no games to sell. Then theres the rude manager who is rude to customers.

K
Review №60

Called with questions about a game. Duh. Phone was picked up on 2nd ring and I was greeted nicely.

An
Review №61

Picked up a game here very easily. Store held it for a week for me.

An
Review №62

Very nice and good deals

Br
Review №63

Had a sale but wouldnt honor it unless belong to thier rewards program

mi
Review №64

Great selection and customer service

Pa
Review №65

Not many thing in this gamestop

ra
Review №66

Great gaming store

Ma
Review №67

Got told to stop giving my friend advice because it was “ruining their sale.” Not how you create a place you want to go.

Jo
Review №68

Its game stop they suck

Sc
Review №69

Could be a better selection

Jo
Review №70

Always a pleasure to shop

Ji
Review №71

Good prices for gsmed

Al
Review №72

Employees are very nice

An
Review №73

Great customer service

No
Review №74

Aids was a better option then buying here

pa
Review №75

Very knowledgeable staff

Be
Review №76

All games are cheaper online

Ad
Review №77

Love this place

Yo
Review №78

Very cool...

Mi
Review №79

Like the employees, dislike the company.

Me
Review №80

Ok service.

sc
Review №81

Great deals

Ro
Review №82

Very friendly staff

Si
Review №83

Wide range of games

Information
15 Photos
83 Comments
3.9 Rating
  • Address:155 Dorset St h2, South Burlington, VT 05403, United States
  • Site:https://gamestop.com/store/us/vt/south-burlington/298/university-mall-vt-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 802-660-9013
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:11AM–7PM
  • Tuesday:Closed
  • Wednesday:6AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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