I received great customer service from Jenny.She was very respectable and understood exactly what I wanted. My sign turned out beautiful and my son was so pleased. I will definitely use her and your company again and will refer your company to all my family and friends.Thank you so much.Mary Boggs
The Arter Neon team was so pleasant to work with! We had been reaching out to multiple sign companies for a neon sign at a good price, and after hearing from Arter Neon, we stopped our search regardless of a cheaper option. They were friendly, prompt with their email responses and mock-ups, and very understanding when we changed our mind on sizes a couple times. We couldnt be happier with the sign we received and are so excited to hang it up in our new studio space. Definitely recommend Arter Neon for your custom sign needs!
Arter Neon Sign was great! They are extremely quick to respond to any inquiries regarding quote or sizing. I needed a LED neon sign for an event and had a quick turn around of 3 weeks. I was nervous we wouldnt have enough time for production, but I submitted a design, they created a mockup for me and turned it around in 7 days. And it looked fantastic.I asked several shops for quotes, and they had the best pricing, fastest turn around, and they make it in their factory in the US rather than China. It was helpful that Im close to El Monte, so pick up was extremely easy and I was able to save on shipping. Highly recommend!
After a long search for local neon signs, I stumbled across Arter Neon Sign. Jenny was extremely helpful when helping me modify my designs and giving quotes for both neon and LED sign versions. They make do everything in-house (from making all the neon signs right at the back of their shop to the graphics and shipping) and have such a quick turnaround time. I would highly recommend doing business with them as they are very professional and reliable.
Arter Neon Sign is the place to go! They really spend time getting to know you, and what it is your after. The staff is professional, intelligent, kind and super creative! Not to mention the speedy turn around time. I had a sign made in just through weeks from initial concept to finished product AH-MAZ-ING!! Trust me they know what theyre doing, just look at the website. Do it!
I just want to thank Arter Neon Sign for their excellent service they really do art with the LED signs! My daughter’s name was exactly what we wanted everyone at the party were very impressed about it I will definitely hire them again!!
This business has really high-quality signs and the sales rep was really helpful. I got my sign on time and it looks wonderful! I cannot recommend this business enough!
PERFECTION Delivered! This sign is Beautiful and just like we envisioned it. Packaging was exceptional - Thank You
I wanted to thank Jenny for her Professionalism and expertises. I received exactly what I wanted! When I got to the store everyone treated me nice great place, great people great product thank you!
Thank you Jenny for the great customer service you provided. My neon sign is Gorgeous@inksalonla #FeelInkrefible is a hit !!!!!
AMAZING! Was in a pretty big rush to get a custom neon sign for an upcoming event and Jenny was of incredible help. Not only did she go over installation instructions, she also went out of her way and helped revise the design to look even better! Excellent customer service and the end product looked fantastic!
My experience buying from Arter Neon was outstanding. When i bought my neon sign from them, it came on time and the quality was far superior to what I had initially expected. I could see the care and attention to quality they put into making my sign. If I ever need another sign, Ill definitely purchase from them again.
I worked with Jenny at Arter for a special build outdoor sign. Needed brackets added for mounting to withstand hurricane winds and a special wiring design to match an existing sign i was replacing. Sign came in great. Special brackets they added were top notch, heavier steel than i was expecting. Went well above the call of duty on this one.
PERFECTION Delivered! This sign is Beautiful and just like we envisioned it. Packaging was exceptional - Thank You for Caring about our order!
We have ordered a custom signe from Arter Neon. What a fantastic job they did! The item is high quality and is done exactly to specifications provided. We asked for special backing, and every little detail is perfect! I highly recommend doing business with Arter Neon, and look forward to doing so myself in the future.jf
As a graphic Designer - Ive always have fascination on classic neon signages. Having my own studio - I just need to have my company logo turn into one. Luckily i stumbled upon Arter Neon Sign thru Yelp after long research of online-based company. I wanted to see the quality before hand. I just walked on one afternoon and greeting pleasantly with Jenny Kao. Who helped me go thru the process from proofing my design to the awesome finished product. I am very pleased of the quality and artistry of their work. I HIGHLY RECOMMEND THIS PLACE! A lot of my colleagues saw my Company Sign and already been recommending them to check this place out for the great work! I will work with Jenny and the crew once again for future projects! THANK YOU ARTER NEON! - Louie
Horrible business. Customer service was very poor. The product was unreliable and had to repurchase from another store. Poor quality, does not stand by their product quality. Not worth the time and money. Spend your money elsewhere.
Great service, thank you Jenny!
Called in for a quote. Person on the phone was very rude and unwilling to help. I was quoted much higher than other shops. Dont waste your time or money on this business. Find somewhere else.
I purchased an LED SIGN from Arter Neon in March of 2010. Within a few months some of the LEDs burned out. Now the entire sign is fading out. I contacted the company and they recommended purchasing a new AC adapter from them to replace the crappy one they sold me to begin with. Very poor quality sign. I would be wary of purchasing anything from this company. They make poor quality signs and then dont stand behind their product. Look elsewhere if you want a sign that lasts more than a few months.
Very pricy and really bad service do not buy anything here you would find better deals online or at other stores just google it.