Above 5 star serviceYour vehicle will come back to you looking better than the day you bought it.

I absolutely love them. Every step they let you know whats going on with your car. The rental process was a breeze. I definitely recommend them for any work collision wise for your car. They really care. Thank you so much!

Simply the best. Cord and all the workers there as most professional body shop Ive ever been around. Ive used them 3 times now.

You can trust Ben at Caliber Collision in S. Euclid for any collision service. Unforeseen issues arose with my service and he stepped in to make things right, going above and beyond to insure my complete customer satisfaction.Everything was handled professionally, honestly, and at a real good price.Thank you Ben & thanks Caliber Collision.

I am very satisfied with the services received from Caliber Collision. My rep Lee Bock was very professional and informative with the process and progress with the status of the repairs. Not once did I have to wonder how long everything would take. He kept me well informed with every step I would recommend this collision shop to anyone. Happy customer!

Riley provided great customer service and kept me updated about everything that was going on with my car & I got my car back on time and they did a excellent job ! Highly satisfied.

I took my Volvo here to be repaired and they were very professional. Ben was very courteous and caring about my repair situation. I will recommend this shop highly to all my friends.

Enterprise staff Daniel and Chris were very helpful and appreciated 👏🏾👍🏾😊

I can’t say enough about Caliber. I was referred to them through insurance after hitting a deer. They were thorough, courteous, professional. The communication was impeccable, and they gave the car back even with interior detailing. If you’re looking for quality work along with great customer service, this is the place and will use them for anything I ever need in the future. Having car work done is never fun, but Caliber made the experience as good as it could have been. It’s rare to find people and a place like this anymore it seems. It was refreshing.

Workmanship with Ben was remarkable he handled the process of my collision, recommend them to anyone. I will take any of my vehicle for anything. Love them!!!!

My insurance directed me to Caliber to get an evaluation after a parking lot accident -- and Im glad they did! Staff was courteous and helpful. Will use them in the future.

CC was very good and Im glad it was a choice with my insurance company! Very professional staff I must say and thing went by really smoothly and the even cleaned out my car when I came to pick up! I recommend the Company! Thanks CC and Ben for your Service!

Caliber Collision does above average work! Everything was perfect when i got my car back. They even cleaned it! I would recommend anyone come here if they need body repairs done! No matter who i talked to, they were very friendly and professional!

Two visits this year for collision repair. Both times car was returned in excellent shape. Staff was very accommodating. Work was done on time as promised. Not your typical body shop. The premises were clean, and orderly. I recommend to anyone.

Working with Caliber was excellent and couldnt have been a better experience. The estimates were provided quickly and explained clearly, they called me to update me at each stage (parts arrived, teardown started, painting, reassembly) and had the work done 4 days before expected. They worked with my insurance company and made sure I understood all the steps needed between me and my insurance before the work started and Im pretty sure they filled up my gas tank before I picked it up. They did a nice once-over detailing inside and great hand wash and wax. Their staff is friendly, professional, and if I need more work I wont hesitate to come back. They replaced my hood, grill, headlight, and rear bumper cover and it looks PERFECT.I strongly recommend Caliber, you will not be disappointed with the quality and service!

My car needed repaired due to an accident they did great job repairingmy vehicle. And they were very professional during the process. Communicated often about the progress. I will recommend them to my friends.

Very friendly and professional service. Thanks Ben....and everyone involved.... especially the body guys.....The car looks great.

Friendl, professional great work. Lifetime warranty for as long as I own the car.

I havent done business were ALL the staff are friendly and inviting. These people went far and BEYOND the normal call off duty. I would recommend them to anyone. Words cant express my gratitude.

Awesome Mr Ben and Company are Rock Star

I had an excellent experience at this place. There was a small scratch on the plastic side of my side mirror, and Mr. Cord came up to me and was extremely kind and helpful. He helped discuss possible options and provide practical solutions in such a benevolent manner. I would surely return to this place if I ever need any more work done on my car - they have truly earned my business.

This company handled my problem very professionally, they kept me updated on the repairs of my car and it was ready when they said it would be. Thanks to Cord who handle everything from beginning to end; he was very professional, kind and understanding. Will definitely recommend Caliber Collision to anyone and everyone.

I had an unfortunate incident of my neighbors tree falling on my and my wife vehicles. I did not know where to begin to get both vehicles fixed, so upon recommendation of my State Farm Agent we went to Caliber in Mayfield Heights. My car was destroyed by the tree, major body work needed done. I was helped throughout the process by Ben. Ben constantly updated me through the process and helped facilitate the insurance claim and rental car for me. Ben made the process amazingly easy throughout. I received my car back from the shop and it was almost like a new car. I can never thank Ben and the staff enough for turning such a terrible event into a wonderful experience. Thank you Ben and Caliber youll have a customer for life!

I had a very good experience at Caliber Collision. Ben was very professional and kept me up to date on how things were going with the car. He also took care of the logistics regarding my rental car and insurance. Work appears to be thoughtfully done.

Cord provided outstanding service, everyone we dealt with did. My vehicle looks like it was never damaged. Highly recommend.

Great customer service. Great professionalism. Great updates. Ask for Ben, hell make sure the job is started, complete and done correctly. Best service ever.

I think everybody at Caliber Collision was very professional and very friendly. They did a great job on my car, all the work they did makes my car look brand new again! They did a great job with the blending of the paint and the clear coat. They did a great job installing the rear bumper and chrome molding on the bumper of my car. It was finished when promised. And even when I couldnt get up there to pick my car up right away cuz I got sick they were very lenient and understanding. They cleaned my car before I came to pick it up and they even vacuumed out the inside which I was very surprised about and very grateful. I would recommend this body shop to anybody looking to get their car fixed the right way. They will make your car look brand new again guaranteed! If I need any body work done in the future, more than likely Im going to bring my car back up there again. They also work very well with the insurance companies.

Excellent service, excellent work. Everything is taken care of quickly and professionally.

Great job, kept me updated, done on time! Thank you!

Hit a deer with my car, ended up causing a lot of damage. Brought it to Caliber, and they had a rental waiting for me. Repairs took two weeks, and they gave me status update calls every few days. Car now looks brand new, and they cleaned it for me. Would highly recommend!

Took my car here for several scratches and dents. They were very professional and provided regular updates on the status of the repair. My car looked good when I got it back!

Hi, Brian thank you for your great customer service u were fast and friendly and patient.

Amazing is all I can say

Very professional. Keeps you informed of the process throughout the entire repair. Every few days I would receive a message about the repair. They also cleaned my vehicle inside and out before returning it to me. If I got into another accident and I needed a repair, Caliber Collision in South Euclid would be my first choice.

Just like Gerber Collision dont like giving estimates unless youre getting your work done there

Wow! Adam was more than helpful - I was paying for my own rental car and had some trouble communicating with the rental car company while his team worked on my vehicle. He didnt have to, but he reached out to them personally to make sure they followed up with me! Thank you Adam!

Caliber Collision was fast, courteous and kept me up to date every step of the way. They did a great job!

Attention to detail resulted in exceptional quality services.

After receiving my vehicle from Caliber Collision, I noticed that Caliber Collision did not repair the damage to my vehicles’ front left bumper.

Ben was my assigned tech! And he was absolutely great very thorough, welcoming and professional! All of the staff that I came in contact with were genuine from the beginning to the very end. I was confident that the staff at Caliber Collision South Euclid provided exceptional quality service. THANK YOU BEN‼️ And to ALL the staff at Caliber Collision South Euclid your team is the absolute best✨✨✨💯💯💯

I had the unfortunate experience of hitting my car and getting my side mirror smashed. Fortunately, I found Caliber Collision through a google search. I made an appointment and was given a quick and reasonable estimate from Cord. A few days later, the repair was completed while I waited. Very efficient, very reasonable and overall a great experience. I hope to never have to go back but if I do need their services in the future, I know where I’ll be going.

They do excellent work very happy with them, we are repeat customers

Excellent customer service and quality work!

I will always use this shop.

I took my car to Caliber Collision center and my service advisor was Lee. He is very professional gave me the estimate and worked with my insurance company. Lee gave me updates on the progress of my car, when my car was fixed and repaired it looked like it was brand new. Lee is a very nice person.

Very pleased with the service. I was updated frequently on repairs and car was returned when promised. Excellent customer service.

My car was sent here twice bc there were defects on the paint. They promised to have it showroom quality. Instead each time they worked on my car they made it worst!! Now my car has deep scratches all over it.The two panels they did repaint is not even close to the same color. I would not send a toy here for paint work. Now I dont even know what the next body shop will be able to do to fix what they have done. They also removed clear coat so there are dull patches.

Great place. Great service. Great staff

Took a month just to receive a estimate .

Very good service, they treat you like family.

Yes, they will professionally fix your car. However, what stands out the most to me is their high level of customer service! I have never experienced such professionalism from an auto body shop in my life. Jenna is fantastic! She was friendly, informative, and very courteous. To top it off, there is a car rental place on site - a true one stop shop! What more could you ask for? By the way, when you turn in your car, they give you a business card with a pin number on it. You use that pin number to log into a website to view daily updates and periodic photos detailing the progress of your car. No more wondering about what stage of the repair process your car is in. God forbid my car ever get hit or damaged again, I will certainly be a repeat customer. I highly recommend anybody needing auto body work to patronize this place. Five stars indeed.

Excellent communicators, very accommodating, and very friendly!

Very professional business

I was directed here after I was rear ended on a weekend trip. I cannot express how happy I was with the service. Not only does my car look great, but their customer service was out of this world. Ben (I think was the manager) was so friendly and helpful. I have just moved to Cleveland and will go there for everything and recommend it to everyone I know.

Ben and the entire team represent the best of the best! They are incredibly talented and will take excellent care of your car. They were very understanding of our busy scheduels and did everything just right to accomdate us perfect;y. Thanks Ben and everyone for doing such a great job! To the oweners - gives these guys a raise!

I love the staff and Ben was awesome. Just picked my baby up today

Great service. They fixed my car in no time and gave multiple progress reports into my cars status. They also detailed my car for me absolutely free which was an added bonus. Everyone on staff is super friendly and they respond back to your inquiries fairly quickly. Ask for Lee when you go in and you will not be disappointed.

Ben was great at communicating with me throughout the whole process. The receptionist was always polite and helpful too.

First Ill start off with; I generally have no faith in ANY mechanic or body shop to ever honest, fair, etc. (just from past experiences).... But I was SO very pleasantly surprised with my experience here... I was recommended by my dealership to contact Mayfield Collision Centers, since they routinely send customers here... I needed an estimate for some paint damage from a parking garage (mineral deposit stain that would not come off). I showed up at the shop mid-day, without an appointment, and within about 5 minutes was with a friendly associate who walked back to my car to take a look with me... Asked to hang onto the keys for a moment to get some info about the car, and get some photos of the damage.... within about 10 minutes, she came back into the office youre all set, cmon back... They took care of my issue on the spot... I was expecting the usual leave it with us, itll cost a fortune and nothing of the sort happened. They were kind, professional, courteous, and very reasonable about getting my taken care of. I hope I never have to come back (because that would mean my car is damaged), BUT if I ever had to, Id come back here no questions asked, as well as refer my friends and family.In short, excellent experience! Highly recommended!

Great service! Ask for Cord!

The service advisors are really great kept me informed car came out perfect

The staff are friendly, the office itself feels welcoming and clean!

They were very easy to work with. They went above and beyond on my car, replacing a brake light that had nothing to do with insurance claim submitted. Very friendly staff, made sure my rental car was taken care of too. Would highly recommend to anyone needing body work on their car.

I would not recommend this collision center to anyone. There is a lack of communication and I was charged 3,000$+ over the orginal estimation. I was told it would take at most two weeks which quickly turned into over a month. I always had to call for updates even though I was told numerous times the collision center would contact me. It was poor service and I felt like I was taken advantage of because of my identity.

My car was hit in the rear(bumper) ...damaged horribly and my car NOW looks like nothing EVER happened to it thanks to this TEAM OF COLLISION MECHANICS.

Great body shop!

They were very kind and understanding. They communicate very well; it does not feel like youre being taken advantage of. My car was flawless when I got it back, actually better condition than before my accident. My insurance company messed up my claim and didnt include some of the damage in their report to Mayfield Collision and when I told Mayfield Collision about it they took the car back right away and even covered the price of my rental until I got the car back even though it wasnt their fault at all. They even got it back to me within a day or two. I also liked that they now have a nationwide service in their buildings so its easy to return the car. I also liked that they had several women working there - in the garage as well. It made me feel more comfortable and they all knew really well what was going on with my car and tracked it during the repair and could answer all of my questions in detail.

Fast friendly service. Helpful in any way.

Took our car there after getting hit in the parking lot. Helpful in regards to saying we needed an allignment because the wheel was hit. After getting the car back the car had warning lights on and the codes were involving steering allignment. We brought it up to worker and he said they were already present. Showed us the before and after code readings. There were six more codes than there were when we took the car in. He then said if it was caused by them we would have to take it to another mechanic to verify the claim. We were disappointed of the state the car was returned to us.

Kept me informed during whole process and did a great job

Top notch customer service and excellent body work. I have been a customer for years and cant imagine a better experience when dealing with something as unpleasant as a car accident.

Very friendly and professional but expensive.

Get place for car repair (body work)

Did an excellent job on my car repair

Great customer satisfaction and the customer always comes first when it comes to them.

Great guys. Always super helpful.

Amazing job and service. Choose them if you have a choice.

High priced estimates

Very nice service and warm staff

Friendly professional efficient. Long wait for walk-in.

They did a f××king amazing job on my Ford Taurus.. Thanks guys she looks greats 👍

They will take care from A to Z. Car like nothing happened

Very Professional

One of the best repair shops

Service is great, very nice people, very professional.

Great work but very busy

Good work and customer service.

Accident

A good repair shop

Manager lied about doing part job to my car when I called him one day before dropping my car so they charged me whatever the wanted, by singing the papers they can screw you.

Do great work

Wonderful service

Terrible.