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B and G Auto Center
265 W. 154th St 3 Blocks west of State St on 154th (back of building, South Holland, IL 60473, United States
Comments
Fa
Review №1

Highly don’t recommend! I came for a USED battery and they called me and said it would be $280 and then called me days later to say my car was done but they did not tell me they were going to put a new alternator too which made the ending price $730!! No one called me and said my alternator was broken too they just added the part and the pricing is ridiculous for a Jeep Patriot. Very unprofessional and expensive. I can’t help but feel ripped off but it’s okay I WILL NEVER RETURN TO GET ANY WORK THERE AGAIN! Also don’t be fooled by any voice on the phone cause all the workers look like CRACKHEADS💯 Probably are

Do
Review №2

They snapped!!!!my Durango was riding so bad and they got it running like new again for a reasonable price big ups to them 💪🏼💪🏼

Ke
Review №3

Needed to get the body work completed on my car in a week and they delivered.

Ma
Review №4

Good job diagnosing electrical problem and fixing it. Good overall experience.

th
Review №5

The staff is nice, but the customer service is horrible. They are not effecient as they should be. Nice dont mean good. And they are expensive. Just go to pep boys or somewhere else.

Ge
Review №6

I had my sons car worked on a few days ago and the mechanics did a very good job replacing the part that was needed. The car runs great!! Thank you😊

Th
Review №7

My name is Barbara Andrews and on behalf of The Open Arm Foundation I say thank you. B&G Auto has consistently provided a great service for us....the staff is very professional and the cost was reasonable....much better than expected. I highly recommend them. Over the course of 5 years they have completed numerous body repair work and mechanic projects for us and have never disappointed us. I highly recommend B and G Auto Repair for all your automotive needs.

JE
Review №8

Great affordable service

Ke
Review №9

Very expensive and time-consuming they had too many cars in the lot for me to be comfortable!

Dr
Review №10

B&G Auto never disappointed me. Superb service and great prices. My go to spot for all my mechanic and Auto body needs. As a woman its wonderful to have an auto repair service you can trust and rely on.

Ve
Review №11

Great work ethics and amazing teamwork

Re
Review №12

Excellent customer service, very professional and reasonable prices. I found a new mechanic. I’m satisfied.

Ms
Review №13

I had repair work done and the owner and team are extremely professional and the prices are reasonable. They took the time to explain what service was needed.I will be going back for additional servicesPat

La
Review №14

Never got a chance to be served I wanted an oil changed they said they didnt do them anymore it was petty. I had other work to be done on my car also. Went somewhere else. Also I had three others in my family who needed work their cars too. Sorry never got the chance.

Ru
Review №15

Went to have my power Steering worked on just to find out it was more to my problem. B&G Auto repair told me what was wrong, what caused the issue, gave me a great repair price, and got the work done in a timely fashion. I was extremely pleased with the price and quality of work that I had them repair another problem. I am very satisfied and recommend everyone here for service. I rather do a little traveling to have my car fix right the first time, instead of an alley mechanics patch work!!!!

St
Review №16

Visiting this shop was both a blessing and an awesome experience. My sons car was having brake issues and I needed a shop after 6 pm. I googled shops in my area and found this one. Verdy and his team agreed to see me and take a look at the car. While talking to him, I explained that my own car was also having issues. He took care of both of them in less a week and below the costs that I had anticipated. I could not be happier. I would recommend them to anyone that is looking for fast and reliable service.

Ta
Review №17

Im so glad I came across B&G Auto Repair shop while searching for someone reliable and not so expensive. I read reviews all the time, and decided to give them a try. The positive reviews did not disappoint! The services that I needed was thoroughly explained, and I was given a quote before the repair started. I was in and out within the same day and felt so much more comfortable driving. I knew I needed more work done, so I didnt hesitate to bring my vehicle back the very next week. They have affordable prices and the quality of work is top notch. Thank you, Verdy and Team! You have gained a new customer :-)

Da
Review №18

This is THE best repair shop I have ever patronized. When my car broke down on the side of the road B&G arranged for my tow. They explained every repair my car needed in laymans terms. They are reasonably priced and I was contacted by the owner to answer a question I had.

Ib
Review №19

This shop has fixed my cars numerous times and it has always been a pleasant experience

Sh
Review №20

We went we waited for 2 hours found out our probables were 3000 on cost and left.the man was friendly but the wait was a killer...if it was cheaper we definitely would of stayed...

La
Review №21

Received amazing service. Car was making a loud noise, brought it in and the mechanics spotted the issue immediately. I was able to get in what my opinion was a fair quote and my car was ready sooner than I expected. Overall I was more than satisfied with my service my car sounds great and rides smooth. Ill definitely be returning for more work needed.

Ta
Review №22

This Auto Repair Shop does great work I got my Ford Expedition Truck back in no time. I highly Recommend them

Te
Review №23

I always have a wonderful experience at B&G Auto Repair. They are very efficient, inexpensive and they do not hold your car. Meaning they get straight to work and get the job done. On top of that every one at the shop provide great customer service experience.

As
Review №24

Finally I found a trustworthy mechanic. Im beyond ecstatic that I came across this place. My car was having issues Saturday night and I was so concerned that I wouldnt find a place opened on Sunday so that I can have my car back for work on Monday. Low and behold I found this hidden gem. When I brought my car in, the owner Verdy was very accommodating. He was very straight to the point and listened to all of my concerns. The problem was fixed and anything he was not sure of he actually researched to give me a legit answer (unlike mechanics that will make up answers to pacify their customers). Simply put, he was thorough. The most important aspect was the cost which was very reasonable. He offers a warranty on the repair, has a loyalty program for oil changes and I can even get my license plate sticker there. I will be bringing my car here from now for any and everything.

Ju
Review №25

Very honest owner/mechanic. He wouldnt allow us to get unnecessary work done on our vehicle. Also gives warranties on his work.

D
Review №26

Let me first state that I am not into writing reviews but felt strongly compelled to do so due to the car situation we are still experiencing for almost 2 months now. We have called a few times last week and no call back. I have had good experiences in the past years on 2 cars and have even made referrals that turned out good. When it is time to pay up they will call until you are reached to get paid and pick the car up. (Please note that the only time calls were not answered was b/c we were at work) However with the current car situation, we have been calling and calling and texting about the car and all we get is different dates of when the car will be ready or no call back or that the owner is out of town on several occasions (almost 2 months now). We hardly ever speak to Verde at all but his 2 assistants that are not mechanics, really, smh. The car had to be returned several times and all towing fees were paid by us and our insurance even dropped the road side assistance service due to the repeat towing. Verde never offered to pay due or help with any fees and we have been ok with that but still. Because it is still under warranty it has been returned all times but sadly not working properly. We have been patient and are now compelled to contact the BBB, FTC, Gov consumer complaints and any other agency and or lawyer if need be. I will be more than happy to edit this rating once this situation is rectified. I hate that Black owned businesses have to be this way. I really did not want to have to even do this review but for almost 2 months of getting bogus run arounds of no call backs and excuses,come on Verde. I could say way more but this is long enough. We want our car back up and running and want the truth and to speak to the owner, the one who issues the bill and collects the money, not non mechanics who understandably have no real answers.All the while we have been way nice in this situation, Verde and his staff know this,whereas anyone else would have been blown up and rightfully so.

so
Review №27

Waited a while to write a review because I wanted to make sure I wasnt speaking too soon. New in the area and was nervous bringing my car to someone I had no clue how they were. Brought my crv in for check engine and brake issues and now my car is running great. Very honest and thorough. Glad I found a new mechanic if I ever have issues. Will recommend

Da
Review №28

To much going on with them

je
Review №29

The service here was great.. Did electrical work on my vehicle and it was good i came here

De
Review №30

Good work

Ke
Review №31

They are a rip-off, they would give you one price before service is performed on your vehicle then change it once service is completed, a higher amount. Just giving a head-ups, but they my just work for you try them at your own risk as I did. Poor service and junk

Jo
Review №32

Went there to get my steering shaft replaced, and was satisfied with the service I received with that part. While getting in my car to leave I noticed my ESC (Electronic Stability Control) light came on, I was very confused as it wasnt on when I initially took it in. I contacted the owner Mr. Verdi, and made him aware of the situation, he told me to bring my car back the next day (Sunday)so he can have a look. While looking at my car it was discovered the brake sensor was snapped and he took full responsibility for the mechanics mistake, no questions asked, he purchased the piece and had it put on. My issue was resolved and I am a happy camper. I was looking to give a 4.5 because of this but as I see the rating system is measured it while stars, I felt it was more adequate to give them a 5 instead of 4, as the good outweighed the bad. Thank you sir.

Ja
Review №33

Don’t waste your time

Je
Review №34

His staff has been working with him for years and appear to know their stuff. He is always a professional.

Mi
Review №35

Did a horrible job on my aunts car. Messed up the starter to her car and she asked them to look at it. They said they would tow the car and look at it. Not only did they charge her for the tow after the fact, the mechanic wasn’t even there to look at it but they still charged her the inspection fee. The job they did on her ball joint wasn’t even done correctly. They charged 1500 for work when her car was more messed up than when she originally bought it in. Nothing but crooks here.

Ja
Review №36

Very unprofessional. Charged me 2hrs of labor for a 45min job AND hitt my car. Im reporting them to the BBB

Li
Review №37

Good work great prices

sh
Review №38

Very helpful. They even helped me out when they was closed.

Cl
Review №39

I had front end work on my 300 their price was very reasonable and work was on point. This was my first time there.

Ba
Review №40

REVIEWER: JOHN H. MOOREVeridy, owner of B & G Auto Service, started to service my 1998 Chevy Blazer in May 2009. The vehicle mileage was 281,000. The Blazers mileage is presently 332,000 miles. The service work performed by B & G Auto has included problems associated with check engine light and: wheel bearings, transmission, steering gear, ball joints, air conditioning and catalytic converter.The reasons that I have continued to have my vehicle serviced at B & G Auto:•. The technicians are knowledable;•. An explanation of the repairs and the charge was provided prior to the work being done;•. I have found that the cost for the repair work is competitive with other repair facilities.I feel that it has been more economical for me to have my vehicle repaired at B & G Auto than to purchase a new car.

Sh
Review №41

Horrible customer service. They’ve recently moved. The guy who gave me the address is extremely rude. I’m asking him questions and he talking over me when I’m telling him what I see because I don’t see a B&G sign. It’s 4 repair shops I’m just trying to get to the right one. After that he hung up. Then called me back and I’m still trying to tell him what I see. After getting frustrated with the 3 phone conversations I decided to take my car elsewhere. I WILL NEVER DO BUSINESS WITH THEM 👎🏽

Sa
Review №42

They robed me. Just went to enquire whats wrong with my vehicle they never said they gonna charge $45 just to see the vehicle and gave me very high price to fix the vehicle. They threatened me and took 45$ from me just to see the vehicle and never ever go here again .. such a useless place just build to rob people money .

Jo
Review №43

Everyone is efficient, friendly, and knowledgeable. They always deliver great and timely services.

ch
Review №44

B&G provides great service each time Ive been a customer. The owner provides unbeatable prices.

Fr
Review №45

Honestly the company is pretty decent. There are moments of dissatisfaction for example I do think their prices are a little bit expensive but on the other hand they do offer timely and knowledgeable service.

Ke
Review №46

Awesome service

Gr
Review №47

These guys are crooks i brought my car there to do and engine job engine runs good but when i got my car back my a.c didnt work and from what i know from my experience from attending nashville auto diesel college whatever works when you bring it in should work when you leave.I recieved a call from verdy and he told me my trans lines were rusting did i want him to change them i told him to go ahead.So after noticing .my a.c not working i brought my car back and he told me my compressor was burned out and it would be 687.00 to repair it i declined because i knew something wasnt right I took for a 2nd diagnosis and we found that the sensor for the a.c cut off switch was missing or plugged in i ran test on it and the clutch kicked right on.Then i go to nashville to visit home and as soon as i got off of the interstate the car wouldnt shift bk up got the car towed to a shop where they showed me the trans line.where it was cut and they put back together with a copper fitting the fluid was leaking there where they tried to repair the line.I found a trans after missing a wk at work had it put in then headed back home called verdy and explained to him what i found on both inspections on the car on work that he done i asked him to warranty his work and he said he wouldnt even when it says warranty for a year on parts and labor he doesnt honor his warranty .Even after ot has everything he was supposed to fix on my car they wont be getting anymore of my money.So you guys should run the other way if you come accross b&g auto.

Ma
Review №48

Do not take your car there 👎🏿👎🏿👎🏿👎🏿

Jo
Review №49

I took my car here for an oil change a month later my car had no oil! I’m like how if I got a oil change they messed my gasket up and made my oil leak out!

Ma
Review №50

Very Dependable and I can count on them to get the job done! Thanks for all you do B&G Auto Repair Mechanics and Staff!!!!

Br
Review №51

My family has been using B&G Auto Repair for over a decade. B&G continues to provide excellent service in a timely and affordable manner.

gr
Review №52

Good shop to get work done paint n autorepair

Su
Review №53

My family has been using B&G Auto Repair for over a decade. B&G continues to provide excellent service in a timely and affordable manner.

Br
Review №54

Worst shop I have ever dealt with horrible communication, broken promises on when you will receive your car and over pricing if you have to choose a shop please chose a different one. I would hate for anyone to have to deal with these people

Br
Review №55

Good fair honest people.

Ch
Review №56

Had a 500 dollar problem with my car that I didnt have the money to pay for. The guys at B and G approved me for credit which allowed me to get my car fixed and get back on the road while I make payments.

Ma
Review №57

Great place, gotta check it out

Do
Review №58

Very rude when you call in.

Al
Review №59

Great place glad they are in South Holland.

Ja
Review №60

Great service top to bottom

Ju
Review №61

Terrible customer service.

Ke
Review №62

Awesome staff!

Sh
Review №63

Great service !!

Information
63 Comments
5 Rating
  • Address:265 W. 154th St 3 Blocks west of State St on 154th (back of building, South Holland, IL 60473, United States
  • Site:http://bandgautocenter.com/
  • Phone:+1 708-577-9503
Categories
  • Auto body shop
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:8:30AM–7:30PM
  • Tuesday:8:30AM–7:30PM
  • Wednesday:8:30AM–7:30PM
  • Thursday:8:30AM–7:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8AM–3PM
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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