Brought in my acoustic to get it set up properly. The action was lowered and some buzzing eliminated towards the 14th fret. Sounds amazing and feels like a new guitar! The strings were set to the perfect height that it sounds and feels good. All for around 70$, which I paid before l, and was around what I expected. I’ve gone to guitar center several times prior to this and they never fail to amaze me with their lack of enthusiasm, or effort to help me. Guitar tech or owner (not sure) is nice and helpful and the other interactions with the staff were nice as well. Won’t hesitate to return. Very excited to keep playing this guitar and wish I had brought it in sooner.
These phonies wanted to charge me $200 for a simple glue job on the bridge of my guitar. Not only that, but they said it would take 5 weeks to complete. NOPE. I took my instrument to a smaller, better shop, paid $35, and was done in three days. It’s a good thing I did my research, otherwise I would have been a victim of whatever scheme these guys are running. See ya never!EDIT: No, it was not the wrong store. It was THIS store and this was the information I was given.
My go to guitar shop! Great customer service good prices and a big selection.
Great service and will take care of you! My daughter had her violin string break five minutes before they closed, and they stayed open until I got there to fix her string so she was able to perform first thing the next morning, great service!
My son comes here for guitar lessons and loves it! He’s only had three lessons so far and has come a long way in playing. The instructor runs the store as well. The environment is really laid back but the knowledge of knowing how to teach the instrument is high. Looking through the store, there are a ton of options as far as guitars and other instruments. It’s worth coming in and looking for sure if instruments are your thing.
I bought a recording king from Adam I believe his name is. He played A couple guitars and you could hear the tone difference in them so well when he plays them and by the sound of it I know which one I had to try and play and I am a newbie but he makes feel comfortable. I had a great experience it sounded amazing I played it very happy with the guitar and the service thanks guys.They got a awesome stock on guitars also tons of amps in there as well have him show you the NUX acoustic AMP it’s amazing!!!!
Nice shop. Adam is very helpful. Would like to see more selection of mid-high end guitars.
Fantastic place. Love the people at Guitars and More. very knowledgeable and super helpful. Great place for lessons as well.
Bought a used guitar here and didn’t realize it needed some extensive fret work till I brought it home. The folks here took care of it for me and did a great job. Good selection and helpful people.
This is a great shop! Adam is so helpful and ready to answer any questions you might have. Great selection and prices as well. Cant reccomend enough. Support your local shops!
Adam was incredibly helpful in finding my first guitar. The selection was greater than any other shop I’d visited in the valley and he walked me through all of them. He wasn’t pushy at all, I walked out with the perfect guitar!
Great store. Has a real small town feel, but has a really good amp tech. Bonus!!
This dude stole my 12 string.I took it in over a year ago for some work. He said it would be done in 2 months. He now ignores my calls and messages. Were going to have a huge problem if he doesnt return my guitar or give me a new one.
Enormous inventory at lower price points. Friendly.
Great store. Tons of guitars. Owner was very helpful. I highly recommend going to take a look.
Awesome place awesome people. Very helpful with finding a guitar or helping tuning instruments.
Very nice
Great place to go to! The guy there showed us a couple of acoustic guitars telling us which would be better for what I needed. Only one problem... everything looks so good, its hard to choose! 😃
Called ahead. They had exactly what I was after and didn’t try to sell me anything I didn’t need. I think I found my new favorite local shop
Came in the store at 17:45 still repaired my guitar but was very helpful and friendly.. Would recommend..
The staff is extremely helpful and the selection is great.
They let me play stairway to heaven and tuned every thing for me
Absolutely amazing customer service with a great selection! I highly recommend Guitars & More.
Good place to go for beginners maybe but not an ideal place for intermediate to experienced guitarists. Staff was kind of rude too
Excellent customer service and knowledgeable proprietor. A pleasure to do business with.
Pretty awful customer service. Every question asked was answered with a blank yup or nope. Pricing was decent enough but selection was not. I hate to leave bad reviews but the guy seemed irritated to have a customer, I wont be going back but I hope the best for people who do in the future.
My son is 6 years old and just took 12 lessons to get him interested in guitar. I just wanted my son to have fun and he did ... even though he wasnt the best at practicing at home Adam was very kind and encouraging when he showed up for lessons. I highly recommend Adam to anyone interested in lessons!
Very nice and helpful. Adam helped me find the right guitar for my needs. Small business with reasonable prices. The service is great.
Adam is awesome ....he was very kind and did not seem bothered to take the time to help me out and show me several different guitars...he is the reason I decided to buy one. I plan to go back for a acoustic when Im ready for my second purchase.
My band members and I have bought many instruments over the years from here and the service is always great!A few nights ago I was putting new strings on my guitar the night before a gig and one of the keys broke off. Adam was able to get me in and get it fixed before the gig. I will continue to give him my business.
I went in to ask about some updates that I could make on my guitar, the main guy was super condescending and tried to sell me over priced items. He then tried to make me feel stupid for questioning the prices he was charging. I later took my guitar to guitar center to see why it still wasnt working and found out that the guy at Guitars & More sold me the incorrect part. Customer service was terrible, I do not recommend going to this shop.
I love the personal attention and diverse selection. So much better than the big chain music stores. Im happy to know stores with experts like these folks are still out there. They will tell you the truth not just BS to make a sale. Great store!
Guitar & More team always been helpful to our family. If we have questions on musical instruments, theyre knowledgeable, answered our questions. Pleasant to work with, great guitar selections, of the many times we visited, they never disappoint. For this reason, we keep coming back to them for advise, music lessons, check out their items.
Amazing customer service! Adam and instructors have help my kids and I understand music and how to play! Great product! Perfect ideal small business! If you cant find what you need he will help you find it!!
I needed a guitar, fast, for a last-minute Christmas present, and found exactly what I was looking for here. I live in Wyoming and didnt want to make a trip down to Utah without being absolutely sure they had what I wanted for the price I wanted. After several emails back and forth between the store and myself, I was ready. They were extremely friendly and helpful and made the whole experience awesome. I will definitely do business with them again.
Great overall my guitar was repaired quickly and is fully working would recommend to anybody
By far the coolest guitar store I have ever been too, you can tell they really know their stuff. Very knowledgeable and friendly. Went in to get a guitar tuner and capo and they hooked me up with a free chord chart and headphones! Seriously love this place.
Hmmm...I just called this place to ask a couple of really simple questions. Im fairly new to the guitar and Im having my strings changed for the first time. The guy who answered was pretty abrupt. When I explained that Im kind of new and dont really have any idea what kind of time I should set aside for the strings to be changed he just said it depends how busy we are and left it at that.I will take my guitar in and see how the experience goes. If its better overall than this guy has started me off with, Ill come back and change my review.
Waited outside the store after opening time with two other customers for 20 minutes. No one ever showed up to open shop.
My band was passing through the area on tour and my bass had a electronics problem. I stopped in to get it fixed and Adam (the owner?) got the job done in 10 minutes! He gave me a great deal on bass strings too. We played a show that night and the bass worked flawlessly. A+ quality work.He also recommended a great Mexican place in town, Geckos Mexican Grill. We ate good and had a killer show. Cant recommended this store enough.
Exceptional customer service the way it is supposed to be! If you are in the market for a new instrument, used instrument, repair, service, setup or just some new hardware I would highly suggest these guys. Adam is very well educated in music and can help you find what is right for you. Whether its your first time or you are like me and have many instruments this is that local shop you can rely on to fulfill your music needs.I currently take lessons here, buy all my gear here and sometimes just swing in to say hi. Couldnt be happier!
Looking for a guitar case for an abnormal guitar asked about sizing associate said “how am I supposed to know the size” very unprofessional was very condescending and not helpful at all
Adam has always been fantastic to work with. Ive been visiting this shop and his old one for well over 10 years. I have had nothing but positive experiences with him. I have used his shop for guitar repairs and purchases at least 25 times over the years and every experience has been positive.
They were very helpful and professional. They also answered my nephew and daughters questions. Great local store with owners that love what they do!! I definitely will be back.
Ive been coming here for a couple of months now. On my first visit to get new strings it was obvious these guys knew their stuff. Been taking lesson ever since. Excellent service, very helpful, and all-round cool guys!
Years ago I bought a few guitars here when they were in West Jordan. I finally found them again and after spending many days just looking for a place that would help me find my 5 year old an instrument and not act put out or tell me a 5 year old cant do guitar or an instrument. They had a small childrens electric guitar. The gentleman who helped us played the guitar for him, showed him the ukulele and played it and asked what he was interested in or if we wanted to order something special. We walked away with a guitar and an extremely happy child. They have always been friendly and their prices are WAY better than guitar center or Riverton music and they will help you willingly. I highly recommend this place over any other instrument shop.
Although it took quite a while to get back, they repaired my dads 12 string that he has had for many years. It plays great and they are also going to be giving me an extra set of strings when they come in to make up for how long it took.
Always a pleasure going to Guitars & More. The owner Adam is very accommodating and has such reasonable prices. We have been in his store many times for a variety of instruments and have received exceptional service every time.
This guy is always so helpful and willing to work out a deal! Been buying stuff here for years and won’t stop anytime soon!
Not open until 11am on a Saturday before Christmas? Really? Well they lost a big sell. Its best to adjust to your customer base and be there when they need you.
Owner is incredibly knowledgeable and personable. Offer best prices on repairs and setups for instruments.
This is a friendly, customer oriented and professional business, I bought a nice wooden Ukelele, the front panel is carved with nice pattern, came with a protective cover to store my instrument. The price is great, fair and affordable; being hand-made, high quality musical instrument- I knew I loved the Ukelele the moment I saw it; everything about Guitars & More is great. They work hard to earn your business; Adam and his staff are the warmest people you will meet, their service is genuine, sincere and exceptional. They take time to explain the instruments, how it works and ask questions to learn your needs/wants then make recommendations to fit your needs or what youre looking for. That said, always go back to Guitars & More.
Best service, they are willing to go the extra mile to help you find the right instrument. Friendly atmosphere.
Very friendly, always is able to help me out. Been bringing my guitar here for some time, I wouldnt take it anywhere else.
Great Until... you buy a brand new guitar, discover its flawed and try getting your money back.When I pointed out that the guitar I had been sold was delaminating below the bridge and should be refunded, the guy swore and told me a story about how he didnt have the money to refund me and he had bills to pay. An adult temper tantrum in front of my teenage son.Eventually I returned and was refunded except for a capo that was still attached when I returned the guitar. Im willing to forfeit the
Great service and a great selection of guitars and such. I liked the store.
Took my guitar in with a few issues needing attention. The service and help in store when I first dropped off the instrument was great. Gave me a eta of 1-2 weeks. Well, two weeks rolls by and no news. Gave them a call and the individual who answers the phone was very unhelpfull. Though after more investigation come to find they were waiting on parts. Two more weeks roll by still with no news. Call them up and am told that they would have it done that day. Well they never called at the end of the day. One more week rolls by and still no info. I call in again speaking with the same unhelpfull individual telling me he didnt have a eta. I was quite frustrated. Call again a few days later to hear that they would finish it and be ready to be picked up. True to their word (this time) they call me and I pick it up. The main concern was taken care of but the rest of the set up was sub par. Guitars and more has the potential to be kick ass. But my experience was unsatisfactory. I have other guitars that need some work, and this paying customer will relutently find another shop.
I had an amazing experience here. Great people and atmosphere!
Good staff. Very friendly and can get you what you need.
Had a problem with a brand new guitar I bought from this guy. He didnt want to correct the problem at all. I called the manufacturer and they said to call them while I was there at the store and they would talk to him and have him send it back to them at no cost to him! He was still a giant douchebag about the situation. He didnt even want to talk to them. Horrible service never go there again.
I came here in search of a violin and items I would need for my son to use for school I was unaware of the items that I would need for his school the guy that helped us was extremely helpful in picking out exactly what we would need for the school and shyness away from anything extra so that way we would only have what we needed for school two days later I received a letter from the school and that had a list of items we needed for that class upon which I had everything thanks to this guy that helped us
Awful service and a cheat. Do not shop here you’ll be sorry.
Hes a Creeper dont go there
All ways good service and all ways the best prices.
This guy is a rude butthole from way back.
Great service, friendly and enjoying lessons!