The gentlemen that help me was very nice and polite. Keep up the good work
The guys there were very very friendly I actually went back the next day and bought everybody is their lunch great job guys keep it up
NAPA is always the best chance of finding what you need.
Most helpful and actually knowledgeable staff Ive ever known from a auto store. I highly avoid going anywhere but napa. If they dont have what I need they can normally get it and id rather wait then go to other places like auto zone.
Parts might be a little more but way better partsThey definitely make up for that in knowledge of the industry
They sell u the parts that fit.Good Quality
2 comments, first, I was flipped off by a NAPA driver in truck EE383. He cut me off, and then he flips me off. I threw my hands in the air with in a ‘are you kidding me’ action. Secondly, I called the store to report the driver and I’ve been on hold for 15 minutes. Needless to say I’m not waiting any longer. Just thought ppl should be aware of the quality of the personnel at this location.
Always knowledgeable staff. excellent customer service.
The owner and/or management team at this NAPA location has assembled a very knowledgeable and helpful staff. I always prefer purchasing parts from people that have used the products they sell. They know the ins and outs of what they are selling. Like other parts stores most products are offered in 3 quality levels regular, gold, and platinum. It has been my experience that this location is well stocked. I have never run into a situation where they were out of stock on what I needed. If you are a fan of Royal Purple lubricants they have most of it on hand and in stock. Be sure to sign up for the free NAPA preferred customer program to receive all of the discounts, special offers, and rewards. You can get their best pricing in store unlike one of their competitors. I typically wait for the bucket sale which is the best sale they run. Next bucket sale starts 7/23/18... dont miss out 😉
LOVE this store. Everyone here is beyond helpful. I can always walk in with a weird project or difficult problem and they always have a solution for me.
Called on Sunday was told it would be ordered there on Tuesday and requested a call back - no call.Called on Monday and they forgot to order it, said it would be WednesdayCut out of work early to show on Wednesday and now I’m told Thursday.No communication, terrible service.
Very knowledgeable people about cars and parts. NOT very knowledgeable about freedoms and liberties. I will only spend my hard money with a company that supports my freedom!
Super friendly staff. Ric, Mark and Nick always take care of me and have my orders waiting when I walk in. Very knowledgeable parts experts that make sure I leave with exactly what I need. Almost always have items in stock that the other guys cant get.
Ahh NAPA, smells like a parts store; tire tread & fluids. Really friendly staff, great sense of humor through out this pandemic 👍
I went there to replace an uncommon size RV battery since the previous battery had a NAPA label on it. They had it in stock. He also tracked down a hold down strap in their inventory. Very helpful parts guy - will visit this storr again.
I have used NAPA Auto Parts two times in the past year. Both times for a burned out headlight. They were EXTREMELY patient with me both times on the phone and in person. They even took the time to show me how to install the new bulb, saving me time and money! They were courteous and professional. I would not hesitate to return.
Great customer service and knowledgeable workers. I got the true NAPA know how experience today. Thanks guys and keep up the great work!
I was in a very long line of customers waiting to be served. Although I felt little bit frustrated because Ive spent 15 mins in the line guy at the counter desk was super polite and helpful which cheered me up. He even apply some kind of discount on the things Ive purchased. All in all - good business!
Convenient location. Well stocked. Helpful service.
Great staff. Always have what I need. Very knowledgeable and friendly. See Mike, Brian, or Ric for awesome service!
Guys were great and helpful
Great staff, determined to help with anything they can. Bother them for days with a bombardment of questions and roll in w a different car problem every day. Their genuinely happy to help. Thanks guys!
The guys at NAPA were extremely helpful. We purchased parts at AutoZone, however some pieces were incorrect. The employees at NAPA helped us figure out the proper assembly even though we purchased parts elsewhere. We will definetly be going to NAPA from now on.
This place rocks. Staff is great, friendly, they know there stuff. I would recommend them over any auto part store.
The service technician was very helpful went out of his way to get the part that I needed seen that Im not Auto Salvage dont know nothing about a car I would recommend them to all my friends and family
I cant say enough about RIC. He was extremely helpful, and I really appreciate the service!
I wish my experience today was like last months brake purchase here! The guys even carried them to my car. This time I tried to buy my favorite STP cleaner and could not locate it. A man with the name Chris helped me and proceeded to offer me a sale priced cleaner. When I said I would like the STP he persisted on trying to sell me the other cleaner. He was being very stubborn and not listening on why I wanted STP. I know what I need! I think maybe he was a new worker there but I really wish he would have taken my opinions and feelings into consideration. I like NAPA but Chris did not make my experience very good this time.Richard
In the era where brick and mortar stores are falling to the wayside to online stores such as RockAuto, NAPA always has what I need and always has someone to help at the desk. At Autozone, Advance Auto, or OReilly I can rarely get immediate service and once I finally get help they usually dont have even have what I need. I guess this is one of the reasons that the South Milwaukee NAPA does the most sales of all NAPA stores in the nation (or so Ive heard).
Helpful, curtious, counter people, will take the time to look up older vehicles and boats.
Good parts place and you can usually get coupons to use.
These guys know what there doing no doubt about that
They take care of you and they are very nice
I went here for a pitman arm puller and got it for less money than online.
Good quality parts
Knowledgeable staff, and the store carries nearly everything at reasonable prices. Couldnt ask for more.
When your auto parts needs outweigh your willingness to wait for a special order part, try Napa. They regularly come through with something in stock.
Great place, the people are knowledgable and helpful
Drove 20 minutes to get there....time was 7:53 pm. Two employees were counting out the register with the door locked- i tapped on the glass and pointed to my watch- the one guy shrugged his shoulders while the other tried to look anywhere but my way- MUST NOT WANT MY BUSINESS!!!-👎👎👎
Had a negative experience with one employee a little while back. He would talk with a passive aggressive tone. He also would talk to you like your not mechanically inclined. Other than that, I still come back because the other employees are knowledgeable and helpful.
Always very helpful. Usually has what I need in stock.
They were very helpful .
The team at NAPA always take care of me
Robbery
The right parts, good price.
Great guys willing to help
Quality parts.knowledgeable staff and friendly
Helpful people who are knowledgeable.
Used to buy my motor oil here.
Very helpful
Average
Nice parts store
Great service!
Theyve got the parts!
Very nice people
Awesome service!
Excellent service !!
Best parts
Great service
Knowledgeable staff
Great service
Ok.
Nice
Well
Average NAPA
Useless customer service. Figure out what you need and get it yourself. Don’t bother to ask for help on finding a part.
Large inventory, can be pricey. Call around
Good service and very good prices