Purchased engine air filter and three windshield wipers, the two front windshield wipers were beyond my ability to figure out. Guillermo came out and put them on for me. Kudos to your technicians
This was the best auto zone I have been too. Jeffery was so nice and help me get what I need really fast, in fact he went a grabbed it for me. Great customer service!
Needed windshield wipers. Nice young man looked up the size I needed & installed them. Gotta love their serviceb
Ryan B. provided wonderful customer service. He took great care of us and we highly recommend this location for questions, testing, and battery replacement!
Trevor is absolutely AWESOME!! 99% of my part needs are at this store. Trevor always greets me and is extremely knowledgeable and willing to go the extra mile. Give him a pay raise, he is worth keeping. Thanks Trevor... Noel. 650i and Black Rubicon.
These guys are great. I had a major electrical problem right on Harrison, everything electrical in my car shut down, engine included, nothing was responding. The employees came out with me, tested my battery, helped me diagnose the corroded cable and replace it, and got me back on the road. They deserve a raise
Manager most helpful. Had radiator overheat and brake lights not working. He kindly provided water and checked the brake light fuse. Greatly appreciate their support of Veterans & Military. Will definitely return when the need arises.
The store manager is a very good one! Very friendly and knows his stuff. The others that were there also seemed very knowledgeable, and not the does this have a v8 when asking for wiper blades type.
Freaking awesome!!! Casey helped me out with my air filters. Went above and beyond to make sure they were installed properly and I was back on the road. Car sounds so much better. Genuinely friendly and very knowledgeable.
I’m a small girl and didn’t really know what I’m doing so I asked kindly for help checking my oil and the younger guy Just says I got a funnel and tosses it to me and walks away so I had to tip toe and ask a guy in the parking lot to help me reach since it’s a bigger Jeep like coool thanks bro
Great location, fast service, competent and super cool workers at this location.
Paid for a part in south ogden and was able to pick it up here with no issue!
Quick service when you need parts for quick fixes on your own.
I’m a young college gal who doesn’t know a ton about cars and needed to replace my battery. They were thorough, efficient, and great to work with - not to mention fast! As well as a free battery install! I love that they didn’t push me into any sales. I love this location. Store manager and team were awesome!
I went to this location and salesman Trevor really helped get me the product I need. He was very professional and resolved all my concerns. I walked out with a new battery and he even recommended some other products I didn’t even know I needed. If you are looking for a knowledgeable associate that can help you keep your car running properly on the road. I recommend this autozone to all my friends and family because it is by far the best location. Trevor and others that work her put the zone in autozone.
By far the best customer service I have ever received! This location is worth the extra miles to get to passing 2 auto zones on the way. The customer service and care I get from the auto zone tops all other locations.
Folks there were very helpful. Prompt service.
My mom and I have been to this location multiple times. There have been a couple encounters with some staff that haven’t been the best. Mostly attitude and act more superior. We are obviously there for their help bc we don’t know much. We do love the Ogden location and we told them about our experience & they even recommended to come over to their location and their costumer service was amazing.
Very helpful- they helped me test my battery and replace it.
Excellent. Selected what I needed online and paid for it, then stopped in to pick up my order. It was exactly what I needed, and they had it waiting right at the counter. In, out and on my way in minutes.
Staff is quick to help you look up the item code you need. They used to offer their assistance, but anymore they either say they do not know how to do that, recommend you go to a certified mechanic or seem as if they just do not want to. Still the pricess are decent and its close to my house so I will continue to get items from here as I need them.
Great service and helpful service for automotive parts!
Probably the rudest salemans Ive ever met. I was asking about parts and was standing near the front door, the phone rang and he walked towards the counter to answer it, this whole talking to me. I guess I wasnt important enough to give info to. I left and went to another parts store, they were happy to talk to me and take my money.
Had what we needed and are all Professional in service sales and providing helpful tips.
Great customer service. Needed headlights replaced and a gentleman installed them for me really quickly and without complaint in the cold weather. Wish I would’ve gotten his name! Highly recommend.
South Ogden Trever what a guy. Trevor was so helpful in changing a head lite bulb in my Toyota Celica. He was spot on and made it look simple. Thanks Trever for your help, Ill be able to see the road on my way home tonite.
I had a few things to buy for a project on the car and got some excellent help and advice from Alexis. He even shared a link to a YouTube video to help me. He was very knowledgeable and friendly with great customer service skills. These are the kinds of young kids that are focused and will have a bright future! Keep up the good work Alexis! Thanks very much.
Bought brakes there last month and I am very happy with the lifetime warranty. Had a battery go bad that was purchased in May. Took it back and they exchanged it with no hassles. My mechanic recommends them and so do I.
Got the stuff i needed however there was a redshirt autozoner working, older gal. Wearing a political mask. I almost had to turn around and walk out but was greeted by a nice gentleman so I was helped fine. I just dont think its very professional to wear political anything in a place of business where multi view customers would be shopping and some people take great offense especially to a certain parties views. Very unprofessional.
My husband had sent me for some auto parts, the service was fast and efficient. They even talked to my husband on the phone to make sure I was getting the right parts.
Contacted Perry by phone. He listened, understood and told me to come to the store. Once there he finished with one customer and then gave me his full attention. New battery, installed and on my way in 20 minutes. Professional, great service. Glad to now have Auto Zone in the neighborhood.
George in North Salt Lake is the ideal manager that should teach other managers and employees How to be like him. He sets the standard on how to treat a customer. He is friendly, he is helpful, knowledgeable, he goes the extra mile to keep you as a customer, treats you like family.
Good place to get just about all your auto needs. They also offer free service, such as checking as all engine codes for free.Very nice, helpful and knowledgeable staff
Used to really like this store, then i needed to rent a slide hammer for a bearing removal. The lady didnt know anything, she tried to get me to rent it without knowing if I had all the parts and said three times,, you know you get your money back right? Yeah not my time though which is worth way more. Then I decide fine Ill try it out, she continues to charge my card 3 times 2 days before Christmas. Thanks lady I hope your Christmas is supurb. BTW I never rented it and removed it without it perfectly fine....
I like the staff here. They are courteous, attentive and usually knowledgeable. I do think prices can be a little higher than other places.
Great place for all your parts. Its not as busy as ogden store. Trevor and Casey really go above and beyond for each customer
Trevor, was awesome and provided excellent service!!! He was great and fixed my wiper blade.
I like this place and really feel they try to make sure you get the right parts. Prices are not that bad.
These guys are polite and know their manners. Thank you for the extra bit of kindness.
Trevor was awesome. He was knowledgeable on my vehicles AC system and he helped me understand how to recharge the system. He saved me over $100.00 which is what the dealership was going to charge.
Customer service is horrible for the exception of a few... They should lower the prices, offer more European parts and reformat the cashier/check out process. Put a kiosk in the lobby so customers can lookup parts in their inventory and print out part#s.
Access to diagnostic... help decoding codes that were thrown
These people are awesome! I have a 1994 car and dont know much about cars. Everytime I go in there they make sure I am buying the right part and show me how to use it. I will always come here for my car.
Staff is extremely helpful. They greet you at the door and ask you what they can help you find and when you tell them what you need they walk you to the exact spot and then ask you if there is anything else that they can help you with. If not then they will leave you alone to go about your business. This autozone in South Ogden is by far the best one to go to for service and especially if you dont know exactly what you need they are knowledgeable enough to help you find it. Another note.... This store is also emaculate and well organized which I much appreciate the added effort from the employees that work there!
Excellent help from a friendly staff
They were awesome helped put a new battery in
They were prompt and helpful. I needed a check engine light diagnosed. They were great
Pleasant helpful and knowledgeable staff and fair prices
Great customer service and fair prices.👍👍
Closes earlier than other stores. Whats up with that?
It was so so
It was good. The young man there was very helpful and waited on me the moment I walked through the door.
I like AutoZone. Great place for parts. Wish I would have bought stock!
They had the ball joint pulley and press that I could pick up at the same time so I had the tools in order to get the ball joint on and able to return the tools and got my refund back for those it was very nice to have the equipment I needed in order to fix that for my Jeep
Awesome helpful staff. Quiet store because I dont think anyone knows about it yet
Very busy place but the staff there was very helpful. I would recommend this place to anyone that has questions about their car/truck.
A nice new building that invites anybody to come in even the homeless to be able to grab a bite to eat cuz they have snacks available use the internet and just have a warm place. there are multiple classes available and its support groups however there needs to be updates both on their internet and brochures because there are multiple places that are no longer in service.
Employees are great, best service Ive received at a parts store. Highly recommend.
Truly the most helpful staff of any auto store I have been to!
Great auto parts at decent prices, a few of the staff are really talkative, when your trying to just get in and out. But overall very helpful
Trevor M. was very helpful.
Every time I come here the staff tries to offer their assistance.
They alway have great employees that have the knowledge to help you with most of your vehicles needs
The employee helped me changed my taillight and I truly appreciated the help
Personable employees who know most of the basic principles of auto repair and parts.
Good and local. Auto zone actually honors their lifetime warantee products. I dont buy brake parts anywhere else.
Th is place was very helpful and kind to my friend who needed help.
This location has great staff; friendly and helpful.
Very helpfull in selecting and installing new battery for my car!
Need a replacement bulb for my brake light service was quick.
Stood at the counter in an empty store being ignored while two guys stocked shelves and ignored my Hello? Can I get rung up? Hello? Is this item free? Am I going to Oreilleys instead? Yup, went to Oreilleys. Know where Im gonna go again next time? Oreilleys.
Excellent service gelling me find what I needed and saved a bunch of money!
They help you when you walin the door and very polite
The staff was friendly and helpful, suggesting the synthetic blend oil for my car with 240,000 miles. They processed my discount and sent me on my way with a smile.
Good selection of basic needs... Friendly service...
I loved they lady that helped me! She gave me a coupon for safety and emissions.
Its a new store. Quality parts, I love their tool loaner program.
IT WAS A GREAT EXPERIENCE & would return there
The one stop shop friendly an most helpful.
Caring staff,felt very important during time here
They were very courteous and kind and help me find all the items I needed to change the oil in my car. I would use them again.
Great customer service.
New store and very convenient. Typical with all autozones, they often have to transfer parts from their hub in sl, which basically takes the greater part of a day.
They couldnt get their code reader for the check engine light to work. But tbe staff was nice.
Good service helpful for a woman with questions.
They helped me find the part I needed and have me a discount for having to go to their other store
The employees are awesome and very helpful
Great service and Just what i needed.
Friendly techs that know what there talking about.
Best auto part store
They always try hard to make sure I have the stuff I need.
Went out of their way to help us find a part. Thank you!!!
Friendly helpful staff.
Way understaffed. Corporate..more employees needed.
Very helpful.
Always good
Werent very helpful or knowledgeable when i explained what i needed They couldnt help with a simple flat and so i was just stuck outside their shop till roadside .
Fast friendly service
They were a bit rude to me when I asked questions that seemed obvious.