We love this place!! Very personable & knowledgeable - we always feel welcome & gladly return for watch & jewelry repair, maintenance advice & future purchases.
This is a wonderful place! Jean is friendly and knowledgeable!
Troy was super helpful with my questions, A+ service,---highly recommended.
Professional, fast, and most importantly very knowledgeable. I traveled a good distance to get my watch looked at here, and would recommend.
Stopped by looking for a grad gift for my grand daughter I found it very helpful and courteous people here
Very nice place. Gene the owner is always helpful and professional.Service was awesome and fast. Watches work perfectly and good variety.Ive been a customer for the last 10 years and they always there to help me.
Absolutely the best. They are so nice and extremely helpful. Honest.
Quick friendly service.
Ive been here twice and each time the service was excellent. The last time I visited a few weeks ago, I had some costume Jewelry repaired and when I asked how much, I was told there was no charge.
A pleasant interaction EVERY time -- and superb service and repair for over 12 years now. From battery install on inexpensive watch to my most cherished valuable high-brand watches.
Excellent watch band repair. He didnt charge for having to work on making it fit, customizing it.
Excellent service for watch battery replacement. More than I usually pay, but the quality of work is worth it. Ive had lower cost jewelers scratch up my watches in the past. Will be a repeat customer!
Excellent service and always a positive experience...
Jean is always a pleasure to deal with. Has some of the best prices and selection around! Ive purchased several watches with him. And havent found a better price around.
Jean and his lovely wife are the best! Ive been coming to their store since they were on the Fair Oaks location and Ive never been disappointed. They have a great supply of items and the care about their customers. Come and see for yourself!
Class operation.. fast efficient battery replacement as U wait!!
Been bringing watches here for years and always receive careful craftsmanship and excellent customer service. Jean is extremely knowledgeable and trustworthy. Basic repairs - like a broken link or a loose item - are never a problem. Full restoration work... flawless. I have brought him my clocks and now Im giving them my jewelry business. Love this shop!
Im a long time customer, its a small family owned business with great pricing and consignment sales. I have purchased four watches and got lucky one day and found a 3 carrot diamond ring. If youre looking fast food like service...keep looking.If you prefer one on one quality service, you will find it here!
I’ve been to this shop a couple of times now and each time I’ve had a great experience with the gentleman who helped me, I forgot his name:( He’s helped me with a few watch straps and has given me valuable advice. I look forward to having him service all my watches and help me purchase new ones. A+
Julio created a gorgeous custom engagement ring for me, he helped me find the right stones and sent me multiple 3d models of the ring so we could create something truly unique that matched my vision. My fiancee is thrilled!
These jewelers are so kind and knowledgeable! They have fixed my watch clasp and replaced its battery. They have some lovely watches and jewelry. Their customer service shines like their diamonds!!!!!
Very good service, friendly staff. Great place to change your watches batteries or to repair them. They give you a punch card so every 10 battery replacements you get one for free.
Great service. The owner is clearly an expert. They provide personal service, a great selection, and are super friendly.
Jean and his team are the BESt EvER!Amazing Service ! Everyone is friendly, top quality and very good prices !And did I say, thank you, thank you thank you for fixing my ring !!!!!!!Thank you again Jean!Eco Auto Care Park & WashPasadena Ca
LOVE this place! Jean never disappoints - from repair, replacement, jewelry, watches, advice/recommendations...he does it all! Superior service and quality workmanship.
Always great service! Purchased 3 watches, had 1 necklaces repair, and a ring resized and cleaned! All came out excellent. Thanks Vana.
Great selection of vintage watches and jewelry as well as new pieces. All value points are covered and excellent watch repair for luxury watches and beyond.
Excellent watch repairs! From every day, casual watches, to high end, professional and friendly service every time!
Great service and price, i will take my other watches here.
L love shoping for jewelry here thanks! So far so good. Thanks
Maybe they are good with watches sometimes but dont ever ask them to resize a ring. we brought our beautiful ring and now it is ruined, crooked and thiner around where they cut it and they absolutely completely erased the engraving with no plans on compensating us for the damages besides what i had paid them. Im not even going to get into how rude they were to my fiancee by telling her that she was too picky and that this now damaged ring was actually the result of a great job that it actually came out better than it came in…REALLY?. If you dont know how to do a job, just say so. dont come up with a bunch of excuses. Stick to watches, leave rings to professionals
My fiance and I had a wonderful experience at Vana. The jeweler was knowledgeable and efficient. We needed to have my ring resized quickly and we couldnt be happier with it!
The best customer service you will ever experience.
The best jewelry place. I love this place!!!
Excellent customer service, quality and pricing.
Great job on my watch
Couldnt have found a friendlier place.
Great place.
If you need real watch maker you need to come in.
I like the place a lot
Great jeweler
Quick service