Affordable, HUGE selection and friendly service! I was able to give my mom a 62nd birthday shes sure to remember thanks to this store. Ill be going here for all my party needs from now on!
Needed a few more Adult costumes for adults.
The place was very clean and staff of the store was very friendly and everything was neatly organized in their sections according to the occasion.. They also had super friendly music playing throughout the store...
We were sent a large balloon assortment by a family member. There was no name/message, finally tracked down the sender who read us the nice sentiment. When called PCity, they couldn’t have cared less saying “Oh the driver probably lost it”, like it happens all the time. I find that unacceptable, when one has a gift delivered one should be able to count on the message being delivered along with it. And again, they couldn’t have cared less..plenty of other delivery services out there that would bother to care.
Went in here the other day and only met one kind employee who’s name was Jaylin. She helped me plan my daughters party and she did an excellent job! Thank you Jaylin for your excellent service! ❤️
This particular Party City is now my go-to balloon supplier. I felt like a kid again here! 10/10 Recommend!
Worst experience ever. They decided to redo store. Shelves empty. And staff very unhelpful. As a matter of fact asked 3 different employees where something was. 2 ignored me and the 3rd said was not there department. Not too happy
There was practically nothing there. It wasnt that the shelves were empty, it was that the store had party sets for kids, milestones, and Halloween. That was it.
The store is rearranged and looks neat, but it seems like they have much less in stock. Not sure if it is pandemic-related shortages or general changes.
Wide range of graduation supplies months before we actually need it which is nice. I was able to get in and out with a few ideas and a few things wasnt expecting to buy.
Stores downsizing didnt have everything I needed but the store staff was really nice
Didnt have what l needed.Looking for long tables for a yard sale.
What a great place! Its large, well lit, and so well maintained. The staff is excellent.
Its pretty expensive and not the place Id recommend if you are going to dress up in a costume. Its very large and they basically have everything you need to dress up as whatever you want but be willing to spend a lot of money. They usually close at 9pm
Management is non-existent, inmates are running this prison
Very nice assortment. Found what I needed and more. Love your store.
Not a big selection for bachelorette parties 😖
We love Party City. Now only do they have ton of party supplies, costumes, wigs, and balloons but they have a ton of goodies- toys, candy, back to school supplies,seasonal and holiday supplies. The staff is always super friendly & helpful. They are opened right now during the pandemic & mask are required- they have changed up many different things/rules throughout the store to prevent the spreading of covid- you cant try on any costumes or mask, they have the 6 feet spacer in the check out line, they offer hand sanitizer as you walk in. I also seem the cashier clean the door handlers, the credit card machine, and wipe down & use sanitizer on the counter between costumes.
Great selection
Staff was helpful and friendly. The store was clean. Great selection, plenty of sales. And the store always makes me feel like a kid again so its a win.
The costume I got was perfect! no complaints!!
Best costumer service. Went the extra mile to make sure I was happy. 10/10. CEO of good customer service!!
Had quite a bit. They were out of what I was looking for and the layout of the store was a little confusing to find what I wanted but the employees were helpful
Jane at your South Portland store was extremely helpful even though it was clear you didn’t have what I was looking for. She was also super friendly. Nice job! I’ll be shopping at Party City!
Party City was fun the people made my experience easy looking for everything I needed for my husbands birthday.
Everything is so organized! And the staff was super great at helping me find the parts and pieces for my flapper costume this year!
Great selection. This is a great resource not only for parties but for random things like suspenders, petticoats, lanyards, and buy-by-the-piece candy.
This store had way more than I was expecting. Prices were clearly labeled, inventory was full and neatly organized. I enjoyed my shopping experience.
Great selection of party supplies. Good organization it was easy to find what we needed. The price for blowing up standard balloons was a bit pricy so we opted for a helium tank and did them ourselves for less. But overall great trip, and all our party needs were filled!
Ive shopped for my Halloween costumes here for the last... 5 years. It isnt horrible, although at times, the costumes can be a bit poorly fitting and made. They have a giant selection. Customer service is usually very helpful and attentive. Prices are from fair to mildly over priced. If you are shopping for party supplies... Hmm... Just check around for prices because a helium tank thats 25 at Walmart will run you 35 here. Happy shopping and Halloween 🎃 yall!
Easy to find what I needed. Nicely organized. Very helpful employees, and in and out quickly.
Went in to return two unopened bags of balloons. I didnt have the receipt, but I did have the card I had used on the purchase. I was offered merchandise credit and told that they could look up my purchase with my card, but the system didnt work that well and they really didnt have time to help me since they were having a managers meeting. They suggested coming back at a later date, which I will, with my receipt. I assume they were discussing customer service and inventive ways to lose business. I will not be returning, there are plenty of other options online and around town.
Easy shop, helpful friendly staff!
I went in looking for themed beverage napkins, something summery - beach or lobsterbake or sailing... nada. Lots of plain colors and kids themes, a handful of florals. The small paper plates were $3.50 for a package of 16. I brought about $30 worth of napkins to the register and the cashier asked me for $90. When I corrected her she said, oh, sorry, I read it backwards...
Service rep very helpful. Great items, cash/card register caused line to move slow.
Everyone was super friendly and helpful but the helium balloons hardly lasted a day.
There is a large selection covering many, many different events and holidays. I needed props for a photobooth that I was setting up at an office party and found a wide selection of hats, headbands, moustaches, etc.Checkout was friendly and the clerk seemed genuinely interested in chatting - we got more than just the standard pleasantries.
I cant say I had any problems here. The staff was quite helpful with good ideas.
Didnt realize you had to pay for your own bags otherwise I would have brought my own they should probably have a note posted outside or something for people who dont know especially when youre buying a bunch of birthday stuff
They have everything you need for parties with themes.
Good place to go to get kids party stuff
Got everything we needed for our wedding
Lots of decorations and options for themed parties. The staff is very friendly and helpful. Prices can be a bit steep.
Just about everything you could possibly need for a party or celebration can be found here
Mostly low cost items with limited selection of higher quality costumes and so forth
Everyone was really cool and the store has such a variety its amazing!!
Very informative and helpful
Loved had just about everything but the prices just are a bit crazy
I like the store for what they carry, but in this trip I found 0 items I went in looking for. Their stocks were so low that nothing useful was left. I asked the clerk for help finding something, and all she did was suggest an aisle to look in. I asked again if she could show me where because i was having trouble. She was adamant about not going over there. I was trying to hurry because it was close to their closing time, but there was no actual help given.
Great selection!
Lots of ootions for your themed parties. Esspecially love the confetti poppers.
Manger on duty with the red hair was awful she wasn’t very nice had a bit of an attitude toward her cashiers and then just walked away when she was asked to help with my balloons when the cashier was clearly a bit over whelmed with the line forming and everyone wanting balloons, after I paid I had asked if that was a manger the young lady looked at me and said yes the assistant. That poor cashier.
Color sorted random stuff is great, other than that, it is kinda meh.
Wish I could give them negative stars. I was asked for my email address at the time of sale and I said no thanks. They informed me they had to have it for the sale. Now I keep getting junk email from them. I have sent in repeated requests to be removed from the email list. But no they just keep sending me crap.
Great place to buy party stuff also custom
Great products!! Awesome employees!!
Has a great selection of party things.
Some staff are great. Some are not. Prices are a little high.
They have everything you need for a party. Great staff also.
Great selection costumes and party items
Very nice store lots to choose from.
Great place for all your party needs and costume needs
Great variety! But kinda pricey
Good selections and friendly employees
Anything you need for a party... color coordinated
Lots of good party stuff.
The Manager there, Shane McDonald, is amazeballs! Such an amazing person and very helpful!
Didnt have alot for babyshower
Little pricey. Didnt have what I was looking for but did on web site
Nice
Ideally there would be a line for those preordered/prepaid. I asked after a few minutes if I had to wait in line and then the associate called in another. The person in front of me said she also phone ordered/prepaid.
Employees were outgoing and very helpful
They have nice stuff there
They have a huge selection but the people that work there are never friendly or helpful
Huge selection for all your party needs, a bit more on the expensive side
Great place for party stuff
Everything for party time. Including baking supplies (liners, toppers, etc). Long lines at times.
They have it all if you are having a party.
Excellent place, people and humor!
Good selection but a bit over priced.
Expensive but a fun once a year trip haha
Very friendly, had everything I was looking for
Awful did not have receipt, and had 2 bags of unopened merchandise, which I exchanged for something else, had to wait almost 1 hour, with nobody hardly in the store, for the stupid computers to work. Never again. I will be calling the ceo.
Did not have what I was looking for - leg warmers- even though it was summer, I needed them and employees were unhelpful.
Pricing is a little high and for being a party store, the selection wasnt super great.
Not as helpful as they used to be
Always fun.
Love the wigs here!
Zero stars bought a fog machine Halloween Ive been using it it quit working they will not replace it no replacement after 30 days bs
I could have spent all day in there.
Lots of fun stuff!!
Way over priced
Many costumes, and party supplies.
Great choices
Seasonal varieties.
Gun party stuff!
Very friendly employees!
Service was unacceptable
Party city!