JPs team (and specifically my service tech Ray) made me feel truly cared for as a customer. The work performed on my car was done at a very high quality and they made sure that I was the utmost satisfied with every little detail from start to finish. They went above and beyond with the work they did and made sure I didnt drive off of their lot until everything was perfect. Great communication throughout and excellent service Highly recommend!!
The minute I contacted them, it felt like family. Salvador and Aaron were two of a kind. They followed up with me all the way. They never left me wandering around whats going on. Updates everyday was texted to me although I didnt need that because I 100% blindly trusted them because of their relationship. I knew Salvador and based on that I was treated like Family. Aaron made sure I got brand new parts instead of used for the best job done. Highly recommend them for professional work and spotless job! extremely happy with the job.
It was a wholesome experience with JP Collision. Ray was out main contact and he was wonderful! He assisted us every step of the way. The car was done in a timely manner and very well done! It was spotlessly shining clean inside and out. They did such a wonderful job!
Brought my car here for body repairs after being hit by someone. It was the best experience Ive had with a auto body shop. They were very professional and my car looks brand new! They did wonderful work. Aaron was an excellent contact, helped me navigate the process and had great communication with me regarding the updates on my vehicle and even the insurance stuff! Very appreciative.
We took our car in to get the bumper repaired, on a recommendation from BMW SF, despite our insurance not working directly with them. The shop assured us it would take care of all the paperwork.The bumper repair was beautifully done- it took a little longer than the estimated time, but this was understandable due to covid-impacted supply chains. The billing with our insurance was seamless as promised.After we got the car back, I noticed the hatch was leaking water from the inside. JP was initially less responsive on helping us problem solve the leak, but once we connected with the manager, they promptly took in the car, and diagnosed that the last body shop that did a repair (the now-closed German Motors Collision Center) did not properly caulk the window.Im impressed that they powered through to address the secondary problem, especially since it was from another body shops work. Well definitely use JP Auto Body again.
I brought my car in to have the door replaced after having my car vandalized (multiple times, might I add) in San Francisco. I could have had the repair done in San Francisco but I drove down here because of the great reviews I saw. Aaron worked with me to give me a quote, assisted me through the process with insurance, and quickly let me schedule a repair for my car. He was extremely flexible in scheduling and was communicative during the entire process.With regards to the actual repair, the quality was fantastic. Just look at the picture. Can you tell my driver door was replaced? Me neither. And thats what a good repair should be. The craftsmanship, paint work, and attention to detail was great. JP went out of their way to make the car look perfect even when they didnt have to. I am a happy customer and to the extent that I ever need to get body work done again (fingers crossed!) I will drive down to JP Auto. The level of quality in repair is unmatched!
I was knocked off the 101 by a run away driver, not injured but the driver side of my BMW X1 was practically ripped off. The car was towed to JP Autobody and the amazing Aaron took on our case.Aaron was the epitome of professional, extremely high customer service. He explained the process of assessing the damage to the car, gave us an estimated time line and potential costs. Once the work was completed he invited us back to talk us through all the works. The car looked like it had come directly from a showroom! The estimated costs were bang on and we left as VERY HAPPY customers.We’d highly recommend JP Autobody. I should also say that every member of the JP team we interacted with also delivered the exceptional customer service that is clearly being driven by the management. Really great experience!
Thank you Aaron for everything you did to get my car (ScarFace) looking better then ever. You are amazing at what you do and made me feel very secure about my car being in your care. You was very informative and always communicatedwith me every step of the way. It’s people like you who truly make the difference and overachieve in the work you do. I can’t thank you enough!
Aaron at JP Auto body was an absolute rockstar. He set very clear and reasonable upfront expectations with me and maintained regular contact while work was being done. For the times where I had to provide input, he always came prepared to the conversation with two main options for me to decide on which I greatly appreciated. I will absolutely go back to them if I need work done on my cars.
I was paired with Ray to repair my Tesla and the process was very smooth and easy. Turnaround time was super fast and he did a fantastic job keeping in touch with me until my car was done. Will refer anybody to him/this shop 100%. Probably best experience I had with customer service in any business or very close to. Many thanks guys
Aaron handled my fleet van repair as fast as he could. They did a great job. They even detailed my van!
Ray at JP was extremely helpful and thorough on an extensive repair of our BMW. He methodically worked with our insurance company and ensured we got the best possible parts for the many items that needed repair. The process took 2.5 months and he remained in regular contact with us, providing regular updates and a realistic timeline for the completion of repairs. Highly recommend this body shop.
Referred by BMW SF and just had my car serviced at JP Auto 2 weeks ago. Work was great and completely satisfied. Highly recommended. Ray was professional and felpful, Peter was also so nice and willing to take further step to fix things thats not part of the quoted scope.
Loved working with JP Auto Body shop, they were able to give me a great rate on out of pocket body and headlights work I needed on BMW. They were super communicative and reliable. Will always go back to them for anything I need with my BMW.
Ray was very nice to work with at JP Autobody. He provide email and call updates along the process. The parts took a while to get because they were coming from Germany and had to be made to order versus being in stock, but that was out of JP control. They even let us keep the car in the shop after it completed while we were out of town.We retuned from our vacation with our car looking brand new! Id highly recommend using JP Autobody for any repairs.
The doors on my car were keyed in SF and needed to be repainted. I saw reviews about JP auto body online before going there. The reviews looked too good to be true and I thought they couldnt live up to all the great things I was reading.Having had my repair at JP I can say they are amazing and they exceeded my expectations. They are very slick in terms of customer service, they worked with the insurance company so I didnt need to, they arranged for Enterprise to pick me up for my rental without delay (thank you Aaron!). Importantly the quality of the work is exceptional. They matched the color of the doors perfectly and I cant even tell there has been a repair.Would definitely use again if I need to.
Extremely professional. They performed amazing work. I had body damage on my Tesla Model 3 at a few locations (a mix of my fault and others faults) and JP Auto Body Shop was able to repair it. I dealt with Peter and Ray. Peter did the initial assessment and notes, while Ray kept me updated. Peter memorized and performed everything we discussed (there were several items). Ray kept me informed towards when my car was ready and was able to pick out details to make sure everything was repaired properly. The body shop handled everything that had to do with the rental and insurance. There was no hassle on my part at all.
My insurance company sent me to JP Auto Body Shop. What a great experience! Totally customer service oriented. Car was done in the estimated time with text messages throughout with updates. Staff made sure you were taken care of. When I picked it up it was washed in and out and filled with a full tank of gas. Shout-out to John J who took care of me when I dropped off the car and remembered me when I picked it up. John made sure to offer hand sanitizer after any exchange with him. Thanks JP auto shop! Youre going to be my go to body shop.
I brought my car over for painting few mark on the door, first estimate 1800 for it. When bring car in, they BS with insurance few more mark and come up to $4800. I feel like it’s a trap. After the paint job, they leave my car with mess inside out
The team here does great work. Unfortunate for me, Ive had the need for body shops more than I would like, and I wish Ive started with them sooner. Other places I went to always left me arguing with the work done. These guys will fix your car as if your car and treat it as if it was your first born. My car got fixed and you wont even know it had to get fixed. If you are reading this and doubt still have doubts. Im someone who owns a black vehicle and am sensitive to swirl marks let alone major repairs that dont match. These guys made the repairs at a master class level and didnt add a single scratch to the vehicle. This might sound common, but it really isnt. They put others body shops to shame.
I want to take the time to say that JP Auto Body Shop gave us the best auto service experience I’ve ever had. We got into an accident with our Tesla and I knew that not only were the repairs were going to be expensive, but the work had to be done by an expert familiar with Tesla and Tesla products. I read some of the reviews from JP Autobody Shop and decided to give them a try. My entire experience working with the shop was curated by a guy named Ray Zhang. He gave us the kind of service you’d expect at a four seasons resort. A-plus communication every step of the way. He helped us negotiate with our private insurance company, and would call to update us as parts arrived and work was completed on our vehicle. I’m a busy mom with two kids and he helped me find a rental car that practically showed up at my doorstep. Seriously outstanding service. Our Tesla required above average TLC as they need to be specially calibrated after parts are replaced and the shop took care to dot their ‘i’s and cross their ‘t’s for us. The shop was great, they had our vehicle ready during the timeframe they quoted us, and the big wow I really want to rave about was from Ray. If we ever start a company, I’m poaching this guy to run my customer service department. Thanks Ray and to all the behind the scenes people who took great care of us!
Ray Zhang and the staff were great. They even completed the repairs ahead of schedule. One of the best auto repair experiences I’ve ever had. Highly recommend.
Needed collision repair from a very low speed impact on my Tesla Model X that unfortunately did quite a bit of damage to the back. Ray is their Tesla specialist. They took a bit of time (17 calendar days) but kept me up to date on scheduling during the entire time. The work was done flawlessly and the car looks like new. They washed the car inside and out as well. I would definitely use them again and highly recommend them.
In early May 2021 I had sent my car to JP Autobody to address a front bumper damage from an unrelated incident. The turn around time for that case was reasonable and I was very satisfied with the results and service Peter and his team gave me. I picked my car up on Friday, May 21. I was glad to have my car back and freshly restored. However, on the following Wednesday, May 26 morning I woke up to find my street parked car had an ugly surprise.The entire driver side of my car was swiped, with the front wheels so badly damaged. The car was then inoperable in its current condition. I was beyond stressed, considering it had only been a week since I got my car back from the shop. Thankfully, a neighbor’s security camera was able to record footage of the hit and run late in the night. After reporting the incident to both my insurance and the police, I called Peter from JP Autobody to share the bad news. Peter was very compassionate and immediately organized a tow transport from my house to the shop while I was at work.After my shift, I picked up a rental car and went to visit JP Autobody. Peter, as always, was transparent about the work details and addressed every question and concern I had. I know he and his team are very busy, but I truly appreciate that Peter always make time to properly talk and not rush the conversation. He reassured me that he would would be in talks with the insurance representatives and that my car, like always, receives the proper repair and care while in their custody. Based on the extensive damage, he knew that it would be a lengthy job. I respected his assessment because I know he wants the job to be done correctly and safely. Peter took care of the insurance negotiation matters and OEM sourcing. After the completion of repairs, my car looked showroom ready! As always, I was very impressed and pleased with the results.Proper communication, excellent customer service, and quality craftsmanship. These are all qualities Peter and the JP Autobody team provide. This is why I can always rely on and recommend this business. Thank you JP Autobody!
Ray was extremely helpful after I got in a collision. The team at JP handled all the insurance behind the scenes and kept to the timeline. I got my car back so quickly and in amazing condition. Highly recommend!
My car got rear ended and this was my first experience dealing with insurance and auto body work. My insurance sent me to a different shop to get damage appraised and the whole situation and estimate felt off. It felt like the other shop was not being honest, and dealing with insurance can always be a headache. I decided to get a second opinion from a local shop and that is when I found out about JP Auto Body. I worked with John Jenson on the estimate and right away I could tell how professional and knowledgeable he was. He instantly made me feel better about the whole situation and reassured me that he would make sure that the car got the proper work done that it needed. John stayed in contact with me the entire time the car was in the shop and walked me through the process of what the next steps were and how to handle things on the insurance side. One week later the car was back in my hands with absolutely no signs of previous damage, the outside of the car spotless, and the interior completely detailed. I cannot express how positive this experience was. Definitely consider taking your vehicle to JP Auto Body, this will be the only shop I work with going forward!
I had a great experience working with JP Auto Body in repairing my BMW X1. I typically park my car in a garage, but left it out one night over the holiday season and it got bumped from behind while parked which required me to get repaired. I contacted my local BMW dealer to get a list of their preferred vendors, and JP Auto was at the top of their list. They referred me to Ray and I was able to get in touch with him immediately - he offered to give me a preliminary estimate at the SF BMW Dealer (which I took him up on). After meeting with him and getting a sense of the work, he walked me through the process of working through my insurance... luckily JP is an approved body shop through my insurance, Geico, which made the process extremely smooth.A couple days later I dropped the car off, and it took about a week to get finished. When I went to pick it up, the car was sparkling clean, bumper repaired, and it felt like new! I would highly recommend JP Auto for your auto body repair needs!
I had a huge dent in my door. I showed up they were very fast professional and accommodating. I showed up and was greeting by a guy who had my information and rental car ready. It was super fast in and out. They assured me my car was in good had and sent frequent follow up text and calls about the status about my vehicle. When I picked up my car looked brand new is was polished and detailed and again I was in and out super-fast. Ray handled my car and was great at communicating. I will go back to Ray and JP auto-shop for my future car needs.Great work team,Ernesto
10/10!! Had work done on my X2 after someone backed into my vehicle. John helped us and was courteous and professional and kept us informed. They did an amazing job repairing the damage and returned my car spotless. If I ever need body work done in the Bay Area JP Auto Body will definitely be where I take my car!!
Ray took care of my Lexus. Looked brand new when I left. What can I say they are the best!
Not even 2 days after making the last payment on my car, I got hit/scratch front to back on the passenger side. My insurance recommended JP Auto Body Shop. Aaron is hands down the most professional, and courteous around. He called me the day of the accident, and told me no to worry, bring in the car, and they’ll handle the rest.He personally took care on dealing with the insurance company to get my car repaired properly! He make sure to quote everything in a way it will be approved plus avoiding the short cuts the insurance cost try to force you to take which will result in a sub-par repair.My car was returned looking good as new as the day i bought it. The exterior was flawless, and interior skillfully detailed. Please thanks your staff for me for a job well done! 5 stars
Ray and the JP Auto Body team are top notch! Coming in I had a lot of worries and reservations.I have a 2021 BMW that was severely scratched down to the metal. Not only did Ray take the time to breakdown expectations in regards to my service concerns. He also provided me with solid advice on how to prevent future issues, plus words to rethink how I thought about the situation overall.Within 5 days, Ray’s team was able to repaint my vehicle and release it back to me in time for the holiday. Ray ensured I was provided a rental vehicle and handled most of the paperwork/communications. I luckily got a 2021 Dodge Challenger with 30 miles on it! I was able to swiftly drop it back of at JP Auto and have them return. On arrival, my car was vacuumed and detailed even tho it was already clean.10/10. High recommend!!
Customer service was outstanding. I didnt really have to ask any questions as all info I needed was given to me....thanks to John!
They do excellent work in a timely manner
I had the unfortunate event 2 weeks ago of getting into a car accident which led into a hit n run where my rear side bumper was nearly detached. Luckily no one was hurt. I had placed my car under the care of JP auto which was recommended to me by my brother who had some experience with them. Almost right away i knew i made the right choice, they were helpful esp (peter) he was professional and gave me updates every step of the way also answered all my concerns. When it was ready and i picked it up i was amazed on how it looked. It looked like a brand new car.. i will definitely do business with them again.
I got hit and run and totally destroyed my two left doors.I found this shop by accident, but as it turns out they are BMWs first choice in the bay.I worked with Ray for my BMW X5. Exceptional service! Understood how my insurance worked and was always ahead of the curve in terms of insurance paperwork, parts procurement and keeping my car repair on schedule.Got my car back and it looks great. Paint matching was perfect, new doors work great, and it looks like no accident ever happened.Highly recommend!
I had a major dent in my BMW due to an accident and this was my first time getting body-repair done/filing an insurance claim. JP Autobody was fantastic to work with and did an amazing job walking me through the process and explaining in detail the work needed for repairs with OEM parts. I got daily updates on my repairs as well as prompt responses to questions and got my car back looking brand-new with free of charge detailing done. Highly highly recommend for any body repairs!
I came to JP Auto Body after an unfortunate collision with a deer. I did not have comprehensive for my 99 Corolla and needless to say, was feeling concerned and vulnerable. JP Auto Body listened, answered my questions and gave me the confidence I needed to go forward. Their follow up to my call / email was awesome, and every question was answered. The value for the work performed was above and beyond - as was their service. They directed me to a low cost rental car while my car was in the shop, had the car ready a day ahead of time and even remembered it was my birthday when I picked it up. Best decision ever. My Toyota looks the best it has in years, and the body work / paint application is flawless. 100% recommend, no need to shop around. JP Auto Body is exceptional, with great people who care.
Just picked up my beautifully repaired car today from JP Auto Body and Im so happy! What a relief to have my car back and to know it was taken care of by such thorough and thoughtful professionals. There were a couple of delays (not on their end) with the parts and because of the Thanksgiving holiday, but Aaron kept me in the loop and explained the process every step of the way. They also cleaned my car and wow, I dont remember the last time it looked that immaculate. Really nice group of people who do the job right. Thank you to everyone at JPs for all your hard work!
JP Auto Body Shop is great! They did an awesome job reparing my Audi, good painting work. Even finished 2 days before proposed time. The staffs are very helpful and knowledgeable. Good work tells itself. John is pleased to work with. They keep you informed by text message throughout the entire process. Will recommend to anyone who need to repair their cars.
Simply the most diligent and the truest men in the business in the Bay Area for Tesla’s, no wonder they rank above all the franchise brand names, and accumulated about 10 times more reviews than any other body shop for Tesla’s around SF.
All the staff in JP Auto are professional and courteous, they took an extra step to explain all the procedures in detail and patiently answered all my questions. They have my car fixed right on schedule and I received a text report regarding the progress every few days. They replaced all the panels and the bumper that were damaged in the accident and repainted all the panels. The job was perfectly done! I couldn’t have asked for more!! Last but not the least, they even cleaned my car... My car looks brand new again. Jp Auto Body totally deserves a 5 stars rating for their service, highly recommended!!Thanks again to all the staff for your help!!
The quality of the work is outstanding, like-new from factory. The staff is super cordial and friendly. Additionally, Aaron was a great point of contact, humanizing the whole process - fully transparent and extremely amicable - staying in touch and keeping you up to date. Great work from the team, highly recommended!
I had an accident in my 16 4 series involving my bumper and trunk; I called BMW SF and they recommended JP Auto Body, and I can see why they are recommended. Ray was extremely informative about the whole process and gave me some very useful advice. From day 1 he was very prompt with updates and very easy to reach out to when needed. Ray and John was able to get me OEM for every single replacement and the paint job was immaculate. I cant recommend this body shop enough.
Not sure why Im asked to leave a Review, Never visited JP Auto Body Shop
My car was involved in an accident and my insurance listed JP Auto Body Shop as one of the options. A quick google search showed this was a great option and they did not disappoint one bit.Aaron was spectacular in every way. The best part of the high quality service was the stellar communication. Aaron called and discussed each step of the repair process in a transparent and clear manner. At the end, my car was fixed on time and honestly looked better than when it was new. I couldnt recommend Aaron and his team more.If you will need to rent a car, they also referenced the San Bruno Ave Enterprise which provided a shop rate rental price.
Aaron was super professional and helped me through the entire process for getting my 2020 Tacoma back to it’s original shape. Could not be happier with the way things turned out!
JP Auto Body helped with a repair estimate for my insurance company after being in an accident. The vehicle ended up being a total loss, but John was extremely helpful, friendly, honest, and communicative throughout the entire process. I heard from John daily with updates as they received my vehicle, started inspections, completed the estimate, provided me the estimate breakdown, and helped me clean out my belongings. They did an extremely through breakdown of the vehicle piece by piece to make sure everything was captured. I was extremely impressed with how much care and attention I was given, even though they werent actually going to end up working on the car and making any money. I have no doubt their quality of work would match their increible customer service, shop organization, and very knowledgeable staff. Highly recommend!!
We bought 2019 X3 as for my wife driving to work. Unfortunately, the incident happened just few days after we had the car. At first we thought about paying it from our pocket to prevent the insurance premium going up. So we looked for a reliable auto shop and we found JP Auto Body Shop with the immaculate review.With help from Peter, he advised us to initiate the claim with AAA even though JP is not in the AAA list; Turn out the price of fixing is not small. And from that point Peter had thoroughly taken care of, including a rental car providing at site.After waiting for the part, our car was ready within 3 days. It looked so brand new since Peter gave our car a complimentary touch up and detail. My wife is very happy. We would strongly recommend JP Auto Body Shop to anyone, especially BMW owners. it is absolutely better value, very cost effective and JP Auto is also a BMW Certified Auto Shop. I saw many BMWs having services in there.
This shop is extremely professional, A+. They provided clear and timely updates, a quick service, and a high quality repair. I recommend JP to anyone and I would definitely bring my car back there, if needed. Thank you John and JP team for the great service!
JP Auto Body is the best by far! Ray was my BMW contact throughout the repair process and he was extremely professional and helpful! He even ordered me an Uber to get home after I dropped my vehicle off! If I could rate this business 10 Stars I would! I would highly recommend! They brought my vehicle back to factory look!! Exceptional! A++++++++
There were a few shops around me that was recommended by my insurance, but I went with JPs because of the excellent reviews.2 weeks later I could totally attest to the excellent service they provide. The entire process was pretty seamless and greatly reduced the stress of having your vehicle repaired.***edit***They also washed and vacuumed my vehicle before returning to me. Thats on top of the fact that my sunglasses was still inside sunglasses holder after2 weeks. 😀😀
I got into a car accident last week and I was rear ended (thankfully no one was hurt.) The insurance company of the individual at fault gave me a list of auto body shops to choose from to get my car fixed. I was hesitant to take my car to any of the shops UNTIL I came across JP Auto Body Shop. Who could resist with all the amazing reviews?! I went ahead and called to schedule an appointment. Making an appointment was so easy and I was connected to Aaron who handles insurance claims and he was able to schedule me a date and time that worked with my schedule ( which is a huge plus for me.) I was scheduled to come in on Monday and when I arrived Juliano helped me right away! I didnt even wait more than two minutes, I parked my car and he quickly came. He helped me get my rental, I was suppose to travel to the other side of town to pick up my car. But he told me not to worry because someone would come to the shop to get me! I mean WOW that was truly helpful on my part.I took my car in on Monday and picked up my car on Thursday (the same week.) Aaron called me and gave me frequent updates, which I highly appreciated because I am the type of person who needs to know. He went though everything with me and let me know that I was in good hands.Once I got the call to get my car from the shop Aaron told me just bring in your rental and will take care of the rest. I truly appreciated that!My car looks amazing! I got my car cleaned from the inside and out! WOAH the extra cleaning they had to do. I was beyond impressed.I will definitely come back to this shop in the future. I definitely recommend this shop!Everyone is so friendly, kind, and very professional
Top-notch service. Used JP Auto Body to repair my car after an accident. They handled everything end-to-end, including insurance claim and reimbursement. Didnt have to do anything other than bring my car and pick it up once fixed. The repair was done perfectly.
Came in for a rear quarter panel repair. It was a hit and run and the damage was deep. Bare metal was showing. Aaron at JP Auto Body was very professional and straightforward with explanations for repair. Drop off car on a Monday (9/28) and got the car back by the following Tuesday (10/06). Through out the week I was constantly getting updates via text messages. They gave me a call when they were done. The car was flawless and they did a complete detail interior and exterior. My car looks like it’s brand new. I’m very happy with the work JP Auto team has done.
Excellent, I would recommend them to anyone. My wifes car was side-swipped and there was extensive damage. Aaron, the manager, went over everything that was going to be repaired then gave me a written estimate. Aaron stayed in contact with me via text for the next 3 weeks and and updated me on the progress. When I picked the car up the repairs were immaculate and they even sanitized the inside of the vehicle. They saved me a lot of time and headache which made the process seemless. I even returned my rental car to them instead of Enterprise. Thank JP.
My car was street parked and a roofing operation accidentally covered my car front to back with a glue substance that required my car to be re-painted. JP Auto did an excellent job and my car looks better than Ive ever seen it (since I bought it with 40k miles on it). Id recommend them to anyone, but especially if you own a BMW since theyre the official body shop of the SF BMW dealership.
Honestly the best customer service experience Ive ever had with an auto related company. Daily call updates on the status of my car and detail walk through of everything they were doing. I wont take my car anywhere else EVER. Highly Recommend!!
Thanks John for all the hard work! Geico wildly underestimated the damage on my girlfriends car, John and his team took the time to thoroughly go over the repair costs and provide us with a detailed invoice for the repair. The car ended up being a total loss, but I would totally trust these guys with the job if going the repair route had made sense. Very professional, friendly and the shop looked awesome!
Work was completed within the promised timeframe. Complete estimate of detailed body work was written and presented to Nationwide Insurance for approval, which was ten times the original cheapo estimate.
I am very satisfied with the service and results I received at JP Autobody. The time that Ray Zhang spent with me to describe every detail of work involved with my situation was very impressive. The work appears top quality upon initial inspection and I was pleasantly surprised that the car was washed and disinfected before returning it to me.
Excellent customer service, kept me bully informed via tact of progress throughout the repairs Nightly recommend them.
Fantastic service! Everyone was really nice and our car came out looking brand new. Very reasonably priced as well!
The back of my Subaru was mangled after an accident (trunk, bumper, undercarriage bent and warped) and I brought it in to JP on a recommendation. SO glad I came here! The entire staff was professional in handling the financial end of things, and my car actually came out of their shop looking better than when I bought it.
My car was recently broken into and I went on yelp to find an Auto Body Shop and JP ABS was one of the first to respond to me. Aaron helped me out tremendously, starting from giving me advice on what I should do next regarding the break in. The repairs took a little while due to my passenger side mirror being limited in stock. But they took care of everything, as well as smooth out my car’s scratches. They also thoroughly vacuumed my carpeting and made my car look a d smell brand new. All for a reasonable price. Highly recommended.
Aaron is amazing on keeping me posted with updates on my car. Everyone is friendly and makes you feel like you are working with family. Thank you, Joseph, from Victory Honda for referral. JP Auto Body Shop is the place to go when something happens to your car. My car came out really nice, like brand new all over again. Thank you once again. Highly recommended.
Everybody I interacted with, from Aaron to Peter to Julian, these men have been professional, friendly, and so thorough with their work. I trusted their judgement and the level of care they provided has been incredibly easy and smooth, even with my rental car pick up and drop off process. They even coordinated with the local Toyota to get my maintenance done. Thank you so much for an incredible experience! My car is looking really good, much better than before the car wreck.
Excellent service and great work. They held my car for a few extra days to make it convenient for me to pick up. Also, they hold on to all the replaced parts until after pickup, which was great as I was able to recover my parking sticker. I will certainly be coming back for all my body shop work
If you want your car fixed the right way, hard to go anywhere else. My car looks perfect after a rear quarter parking garage mishap that required replacing and paining several panels.
Ray Zhang and the team at JP Auto Body were fantastic. My wifes BMW X1 was vandalized and we sent it to JPs. Ray was always one step ahead us and communicated everything in a timely manner. We had a family emergency which delayed us from picking up our car and Ray stored our vehicle for an extra week at no charge. The team at JPs made what can be a stressful event easy. As long as we are in the Bay Area, JPs and Ray will always have our business. Thank you!
My Tesla model Y was recently rear ended and needed to get repair. Ive called JP Autobody to schedule an appointment and had worked with Ray who specialzed in Tesla and BMW, provided a lot on what kind of damage they look for or make the inspections and sending that information to the insurance group.Jp autobody also provided me a car rental while my car was being repaired. It may have taken about a month to repair but they were able to provide me with an weekly update and told me a status on where they were or what they may be waiting for. It was very professional of Ray to continue to provide me these updates.On the day of pickup, the car looks very good and doesnt even look like it was ever in an accident. I would highly recommend JP Autobody when needing your car repair. The paint job was even better than what the original Tesla was. I would like to thank JP Autobody again for the great job.
Was recommended by a friend to go to JP to fix my car, with a bad scratch and a loose bumper... I brought my car in in the morning for an inspection, but had to leave for work before it could get repaired. Peter was really nice, and he actually put a tape to temporarily attach the bumper before I drove off to ensure my safety. I dropped off the car later in the afternoon. Repair was fast, and at a very reasonable price. He suggested the most cost efficient way to fix my car, which is particularly important for a person like me, who knows nothing about cars. So in summary: excellent service!
Professional and friendly. Excellent explanation of what would be done and what to expect. They dealt with all the details. Aaron was as good as it gets. Thanks guys.
This location is always all-star service with repair. I had a 2nd repair to be completed, and it was finished within days. Although a minor repair, Aaron has always been so helpful and friendly.
Having your vehicle damaged regardless of fault is a burden and added concern. With JP auto, rest assured that you will be in the best hands possible. This past week was my first time taking my vehicle to them and Im throughly impressed by the level of care and detail they gave my vehicle, their friendliness and professionalism and ability to deliver timely. Thank you!
Peter and John are amazing!! They are so helpful, professional and so supportive throughout the whole process! I definitely recommend this shop to anyone who needs car assistance!
JP Auto Body was fantastic to work with. Extremely communicative and also educational for a first time BMW owner on the process for certified BMW repair. I would highly recommend! Aaron in particular was very helpful.
Repaired my X1 after an accident - did a superb job.
JP Auto Body Shop is outstanding on all fronts. Not only did they do a terrific job in a timely manner, but went beyond great service giving me peace of mind and dealing with multiple complicated insurance claims on my behalf. I simply dropped my car off and when I picked it up seriously thought theyd replaced it with a new car, I almost didnt recognize it. On top of everything I received my car detailed and spotless inside and out. More than satisfied.
Very good service. Second time I’ve had to take my car in for minor work. Guys are quite attentive and walk you through each step before and after the repairs are done. Text updates during the repair are helpful as well. No need to call in frequently to figure out when things will be complete. Fair pricing relative to other shops. Estimate was lower but quality of work was just as good. I guess other shops have to bump up the prices due to all of the marketing they do. Suspect these guys can keep prices more reasonable due to the word of mouth referrals and good reviews that they get.
They have done a great job for me twice now, 2010 Camaro and also 2017 Frontier. They make a point of using OEM parts not replacements. Top notch on the paint blend too.
Someone hit my car and ran away and GEICO set me up w JP auto body and they were the best auto body shop I ever worked with. John helped me out w all me questions and he did a great job fixing my car. Later on when I had another problem and came to see him, he was still willing to help me. He even took a test drive w me and tried to figured out what was wrong. Before I left, someone told me that my brake light was out then they changed it for me for free! They r the BEST
The staff deals with the customers in a professional manner especially the Manager Mr. Peter Zsang and one of his staff Juliano Medina. I am happy with the results of their good guality of work. I will recommend this company to my family and friends.
I couldnt say enough good things about Aaron at JP Auto Body Shop. After having my car hit by an Amazon truck and bringing my car in for repairs at the request of the insurance company, he handled everything for me. I showed up. He gave me a rental (Hertz). He told me not to worry. He was right. About a week and a half later, car was ready as scheduled. Came back to pick up my car and dropped off the rental. Easy! My Jeep looks brand new and I couldnt be happier! Aaron was professional, helpful and explained everything. I was in good hands. Thanks again Aaron!
Could not have been easier to work with. Ray was a great communicator, and made everything super simple. Very happy with my experience, and of course my car looks great! Thank you.
This shop is amazing. Ive had to come here twice this past year for some minor damages and I love that they keep you posted via text messages while your car is getting worked on. They also left my car cleaner than it was when I dropped it off. Very happy with this shop and their employees.
Excellent customer service
Ive never had the quality of service that I experienced at JP Auto Body. I checked Yelp reviews and this place by far outranked all the others. As soon as I stepped foot on the property, I was sold. My experience here was so great from start to finish, I plan to become a loyal customer. I am very particular when it comes to my property and getting high quality service. If you want TOP customer service, someone that keeps you updated with the status of your repairs at each phase, your car fixed perfectly and efficiently, this is the place to go for your auto body needs! I guarantee you wont get this level of customer service and quality anywhere else! They have rental cars available and a wonderful team working with them as well! Would highly recommend this place! Aaron is 100% client focused. I felt like I was a high level important person getting specially care. They take care of all the paper work for you. Juliano went the extra mile and put some touch up paint on two door dings for me (not in any way related to the body work I was having done) and wouldnt charge me for it and wouldnt accept my tip. YOU GOTTA CHECK THEM OUT!!
I just want to thank Aaron for the wonderful experience at JP AUTOBODY . The work they did on my camaro is flawless, Aaron walked me through step by step all that would be done he made me feel very comfortable, kept me updated on progress. I recommend JP AUTOBODY to all . You got my 5 starsVery professional . Thanks again Aaron and the rest of the crew ..awsome totally..👍👍🙂
Aaron at JP Body Shop provided me with accurate, timely service that led to me being very satisfied with the repairs that they executed. Done on time, and to the penny for what was quoted, I recommend JP to everyone.
My car was hit, and I had to get it repaired. Johnny at JPs was so nice, so professional and direct. The garage kept me informed constantly, including that a part came in damaged and had to be delayed by a couple of days. I never wondered what was happening. Appreciate the friendly garage during a bad situation.
JP Auto Body was referred to me because of their flawless work and luckily, Aaron is there to assist. He is very accommodating and accurate about the process as well as rental car service. Although, I didn’t receive the notification update through my phone, he went out his way to keep me updated. Thanks for taking care of my car Aaron and JP Team! 😊
I recommend JP Auto Body Shop to everyone .they are very experienced all makes and models.the service is awesome. The quality of work is the best.i brought a couple of friends and family that had accidents on their vehicles and they where amazed in how perfect the cars were after repairs even with my car. I give this place 5 stars and more great staff and service very rare to find a diamond in a hay stack. Thanks Johnny And Peter staff
Aaron made the process very easy and stress free. He took his time, explained each step very well for me to know what to expect and have an understanding. The process took a little bit longer than I expected (2weeks) but, it was worth it. Got my car back looking better than when I dropped it off! Original parts and work was done great👍
We worked with Ray who is an effective communicator. When we picked up our car, it looked brand new again. Id use JP Auto Body again.
After putting off addressing my scuffed up bumper and fender for a year, Im glad I chose JP Auto for the repairs. Ray was my point of contact and I felt communication was very clear and concise. The rental car process was very smooth (they were able to drop off my rental for me), plus it was reassuring to receive daily text updates on my repair status. They did a great job with great attention to detail-- even touched up the paint on my side mirror when they noticed a small scuff mark. I highly recommend them for autobody repairs!
Awesome shop. Honest people. Really easy to work with. All positive vibes. The man I worked with was John. He knew right away what the Geico estimator would agree to and what would be fixed. The car looks amazing and the service was onPoint. Got text message updates.Got the car back at the date estimated. Awesome. Thanks! Would recommend this shop to anyone.
Great repair job on the door of my Tesla model 3. Can’t even tell it was ever damaged
Was Rear ended and had to get my car repaired. These guys are awesome. They let me know what was going on with my car every step of the way via text and if a big change in repairs was needed they called to let me know. Great place to go for car repairs. Very nice people working there.