Going to United auto and collision was the greatest decision I made. They repaired a dent on my driver side door and made it look just like new. I definitely recommend them to anyone looking to get work done on their vehicles. They are very nice and professional. Also very timely finished work on my car super quick with an outstanding result. Thank you United auto!!

They did a good job diagnosing and repairing a starter problem for me. Car was towed in on a Friday evening and completed and picked up mid-day Saturday. The estimate was reasonable and precise. Though it would be a schlep, I would consider taking my other vehicles there for repairs.

Very!Very!very! Poor customer service and no communication whats so ever!! And I was a insurance claim so they got paid!!! Took me through so much to pay them and didnt inform of of other things wrong with the vehicle so it could be fixed before it was picked up which was very unsafe. I would highly recommend not using this shop for anything.

Good quality work and Reasonable price not trying to tax you just because they can

Great Service!! My Car Was Ready in 24 hours. I definitely Recommend United Auto & Collision

United Auto & Collision has the best service hands down. Ive gone to many other collision shops in the past and was never satisfied with the service. The mechanics are very knowledgable and helpful. They have very fast service, are efficient, and do honest work. I will never take my vehicle anywhere else!

AMAZING Customer Service from Ack my moms earrings were stuck in the armrest and he was so nice and helpful with obtaining them as they were a special gift thank you so much!

Very impressive shop. They do auto repair and collision repair.

LOU and ACK plus MOE in the back have been very helpful. When I come in for a oil change I never wait long! It’s always in and out. I had my car towed to them through triple A, and found out what was going on. They worked with me and my mother. Great guys

I took my car to them after another shop had my car for 2 week, they completed the job within 24 hours. My type of business

It seems that its difficult for deadlines to be met and transparency is non-existent. I expected so much more...

Prices are by the book…. But besides that… these guys identify the problem and get the job done quickly…

They gave me good service very nice honest work guy name ack very professional good customer service fast work

1st I was towed by them, they arrived early then AAAPredicted .Then put in my fuel pump.Ack got me repair within a hour and half or soonerOn a holiday weekendSo within 3hour I was towed to them, they received the part and repair my car.

My heater core went out this Winter and United Auto & Collision came through and fixed my vehicle in 48 hours turn around so that I can stay warm in our cold weather. This is hands down the best shop Ive been too. They care about their customers and communicated throughout the entire process to make sure only the heater core was the primary issue. Also there waiting area has candy, coffee, water & a TV. Thanks guys!

Something just wasnt right about the price aberfan, in the time of a pandemic the cost of things is just too high unreal.

Do very good work

Hands down. The best car repair shop. I had a issue with my car. They fixed it and I had to bring it back. They fixed it. No headache. And they didnt take advantage of me being a woman. Thanks again. I definitely will refer my friends and family to your shop!!

Very courteous and professional service here, highly recommended! ⭐️

Very precessional! And good work. Explained everything well. Good job! :)

United Auto Collision moved from Tireman Ave. to 8 Mile Rd. Length of service was extremely long without sufficient customer service status or follow-up calls. Communication needs extreme improvement for adequate customer satisfaction. As a woman, my service was consistently horrible. Long or absent returns on calls. A simple tuneup including fluid levels could not be verified. A gear shifter was wrongly installed in my vehicle for $500+ which after 4 miles caused my car to overheat, a head gasket to fail. Failed head gasket = failed motor, which all adds up to I have to buy a new car. Women DO NOT GO TO UNITED AUTO COLLISION WITHOUT A MECHANIC. Better yet, go someplace where you will receive respect, service and your vehicle will be treated, as the technicians treat their own vehicles. I am out of $500 and I have to buy a new car

Very rude, lack of communication, and I was charged more than what originally was told to me over the phone when it was time to pick up my car

Good work... Ive been patronizing them for years. However, their prices are more expensive since they moved to this location.

I was referred to United Auto & Collision by a friend of mine about 2 years ago, I can honestly say that was the best referral I’ve ever got. Luke and all his other staff members are very professional and great to their customers. You can totally trust him with your car and his pricing is amazing. I promise you, you WILL NOT find another mechanic that will charge you less!! Now with his new location, customers can actually wait in a lounge area(with beverages & treats provided) while your car is getting fixed, very nice & convenient place he’s got there!!!!

They were a bit slow with my diagnostic and were too pricey. But did find out all that was wrong with my vehicle and I appreciate that.

One word- WOW! Anything you need done to your vehicles, go to United auto and collision! They’re honest with everything they do and work fast! You will never have to wait for an extremely long time here. The workers are all so nice and won’t play you with prices. I’m so happy with my experience here and I will definitely be back for anything my car needs. You will leave here 150% satisfied!

My aunt came here to get a sensor put on her van. The young man, Mike, at the front desk, was very respectful and helpful. Although her repairs took several hours, they made her feel welcomed. They supplied coffee, donuts and great service. The job was thoroughly completed. This is a fairly new shop that has opened in the area. I would highly recommend them.

I was very pleased when i walked in the place. Someone was there to greet me. They offered me coffee and water, this place was clean. They were able to get my car in soon as i arrived. The mechanics were very great, they told me what was wrong with my car and gave me. a estimate of how much it would cost. They did the work fast, I would recommend everyone to get there car service hear if u want to. Be back on the road the same day

If you ever want your car back on time don’t bring it here! Very unprofessional, you will have to be on top of calling every time since they will never call to update .

The best auto and collision shop!! Customer service was excellent. I got my car fixed in a very short amount of time and I am beyond pleased with the results. I would recommend United Auto and Collision to everyone!

My husband works here. And along with his team they delivered great service. I had my brakes, rotors and oil changed here at a great price. I highly recommend this place to anyone in Detroit no matter how far the travel it’s worth the time ...

Hands down the best auto and collision shop! From the amazing staff, to the cleanliness, professionalism, amazing and precise work, and of course, their honesty (which is extremely hard to find)! I came in with complaints of hearing a weird noise while I drive. They inspected my truck, gave me a quote (which was extremely reasonable), ordered my part, and fixed it all in the same day. Their number one concern is to make sure each customer is totally satisfied, which is extremely important in this line of business. Ive been to many repair shops who try to tell you 1000 things are wrong with your truck to try to make money, that is not the case here! Everyone needs to choose United for all their auto needs! You will not be disappointed!

Great work on my vehicle. Great staff. Went over and beyond.

Great customer service and great auto services! They explain in good detail what is going on with your car. They make you feel welcomed and actually want to help you. I highly recommend them.

My Ex-husband took his car there and they work was horrible, they didnt grease the axle nor ball joint after repairing. They also didnt put the braking system back on after repairing the axle lower control arm. This could have caused an unfortunate accident. I wouldnt recommend anyone to have their car fixed there. I see them going to court one day for their repairs. I would not have given United Auto & Collision one star, however I could post without it.

They have had 2005 Chrysler Crossfire which has been in the shop since 03/09/2020. The company based in Texas tried delivering the transmission a few times haven’t had any luck. I went up to the shop to find out it was closed. I wasn’t given any heads up no calls etc. I’ve called numerous times. I want to know if and when will I get my vehicle back. This has been a complete INCONVENIENCE to me and my family. Please let me know something.

The Best.

Worst Shop I Ever Been To...Asually Im in the process of taking them to court. If u have AAA United tow truck has that Contract. Do not I Repeat Do Not let them talk u into taking your car to this shop its there shop. They will charge u for work they didnt do and mess up the work they do try to accomplish ..I have nothing to Gain by giving a bad review but helping others so I Repeat Do Not Take Your Car To This SHOP. I will be making a post about this shop online with more details and proof .

My tow truck driver recommended United Auto and Collison. I am very pleased with the work and service. I would recommend this repair shop to family and friends. I am so glad I received A1 customer service from everyone involved. 😊

Had a great experience at United Auto and Collision

This is the worst collision shop that I have ever dealt with. Very poor customer service. I dropped my car off to get repaired, none of the initial issues were fixed. When I picked my car up it was filled with mud and footprint marks all over my interior. This place does not respect individuals nor does it respect your property. Do not do business with United Collision Shop. It’s not worth your time or money. So disappointed.

Good service fast

Luke is a great guy ! Great shop ! Very trustworthy for anyone looking for honest deals and honest work. Luke and his staff are quick and efficient. Come see Luke and others at united auto!

Good customer service. They were really nice and they know cars. Mike was real helpful and courteous.

United Auto and the Employees are very professional and knowledgable, thank you so much for helping my husband and myself, will be back for more assistance and will be recommending other people in need of car repairs, we give you 5 stars plus, again thank you and your company for going the extra mile.

They did an excellent job...

I love this place!!! I initially went to their Detroit location years ago when my son was in college and road trouble they were dispatched by AAA and I have been supporting them sinceI love the new location and the staff is the bestLuke and his brother Mike Rock !!

If you in need and car is down the pricing is fair and customer service is amazing. The people that works here would get you right! Thank you to all the United auto collision staff you guys rock!

Located on 8mile and Lasher now. Tell you one price at the shop 2 days later, when its time to drop off car they up the price. Towing is high but reliable. ! They see Gold when a Woman come in.

Great service at this place. People very friendly and knowledgable. I will return if need be.

This place is terrible!!! Took my car to Redford auto they took care of me!!! I will never ever come here again crooks

Very great place, very helpful. Highly recommended Mike and Lamar

AAA Road Svc. referred me after my car kept cutting off. Charged me a $1100 for repairs that I didnt need, thru Snap Loan & promised me that the repair would last me to the Summer, before I signed!! Car still cutting off, with a New Battery $130 & after 6 return trips to their Shop. I was there for 2 days for over 5 hours both times! Might lose my New Driving Job & nothing they can do. Stuck with a Snap Loan & a non-running car. I felt used because I was an inexperienced Woman!

EXCELLENT CUSTOMER SERVICE AND EXCELLENT SERVICE. I HIGHLY RECOMMEND UNITED AUTO AND COLLISION.

Best place in the area

They do excellent work I definitely would recommend them

Ive been coming to United atuo for the past ten years when they were on tireman and they always take care of me and my cars and i would refer all of my people to come here they do great work and the prices are right to

The shop was recommended thru AAA, and I was skeptical at first, but the staff was friendly, and they worked with me and my financial difficulties. I highly recommend them!

They took care of me with no hesitation, I greatly recommend

It was a beautiful experience with the workers taking care of me and my car.

They do good work and the prices not high like the stealerships

Cassandra was wonderful with her customer service skills. My wife and I, definitely recommend this place!!

Great customer service! Highly recommend

Had my car there for 3 weeks couldn’t get in touch with the mechanic Luke trust me he’s no skywalker it’s sad how you give ppl your business and they disrespect you with lack luster service at least GET BACK TO YOUR CUSTOMERS!!!!!!!!!

Car broke down and they took a look at it for free. The customer service was amazing and super polite.

Amazing people with amazing service!!!! Would highly recommend

Very unprofessional today is 3/27/20 my car been in there since 3/25/20 nobody has contacted me about my car I been calling since the 25th how do you close a business with someone car in there

Good repair but a little bit pricey

Took my daughter car to get fixed for 1 problem, when it got it back they created 3 other problems. Had to return 3x to get issues they caused to be corrected. Then I was overcharged, kept getting run around, and nobody would give the same answers! Mike (front desk guy) was the only one that actually helped & tried to keep us updated as much as possible.

They did a good job on replacing my starter.

Lou is the owner of this shop.Hes fair and honest. He does good work on both repairs and collisions and he pays your detuctable.

Good, professional, quick, honest service

Absolutely awful they have had my uncle car for over a month and now they are close and never called to say anything about his car

First time customer Mike was very patient and friendly I called about 5 times to check the status of my car and he never acted as if I was wating his time. Now lets hope everything is right with my car.

Very goodAnd polite

Great service helped the most

Luke is honest fair and does great work

Got my car fixed cleaned and vacuumed. Staff was kind and worked with me to get the job done

Great prices!

Very honest and friendly

Long wait time on the phone.

Luke always goes the extra mile to make sure everyone is taking care of

Luke is nice and patient

Excellent service

Great prices

Great service

United

Great service!!!!!