The first time My husband and I went to Giorgio Conti it was to upgrade my wedding ring for our 30th anniversary. We have been back two more times for other purchases. Renee and the other sales people were great. If youre looking for quality jewelry, reasonable prices and courteous professional customer service, this is the jeweler for you!
Purchased a set of beautiful ruby earrings for my mother from this business on their Etsy page. I don’t know who I interacted with, but let’s just say that their customer service and expertise made me feel comfortable enough to step beyond my initial spending limit—and I have ZERO regrets! This was my first time purchasing luxury jewelry, and it was a wonderful experience. Shipment was quick and the presentation is professionally beautiful. I look forward to my next purchase with Giorgio Conti Fine Jewelers. You’ve got a fan in the deep south of Texas!
Worst service ever, if you were to ask for a discount because their prices a rip off. I tried to get to a price with Renee the sales person helping me at the time, the manger buts in and says your price you are offering is a clearance price. I felt like I got disrespected as a buying customer. I ended up spending 1300 with them and I bought all my wives jewelry from there in 2010 and they still treated me so raw . I would go to farah jewelry they are way better.
They did not honor their warranty for my wedding ring. Do not believe them if they tell you that there is a lifetime warranty on your wedding ring if you bring it in every 6 months for check up. They will not keep their word. I brought my wedding ring for check up, it was completely fine, and they told me that they will not honor their warranty anymore even if I bring it after six months from today’s date.
I recently went and got my engagement ring and I was beyond happy with the experience and quality of the ring. Rita was amazing with helping customize my ring. She even went above and beyond letting me text her ideas and updates! Joe was so helpful too and is a diamond expert. They are all so nice and have such an amazing selection, just look on their social media. Would definitely recommend to anyone. I went on a recommendation from my brother and sister-in-law and am so glad I did!
I HOPE everyone who is anxious about ordering valuable jewelry online takes time to read this review.I’ve wanted a nice Franco 10k gold chain for a long time. They are hard to find in-person, so I started to search online. Finding someone with quality pieces at reasonable prices seemed like a tall order.I found Giorgio Conti jewelers late one night, called the next day, and by the end of that very same day- I had already ordered a beautiful piece. This is because Daniel was willing to text and work with me all day long. He sent me photos, compared different sizes, and professionally answered every single question I had. Even the dumb questions lol. His caring service was the ONE thing that gave me enough confidence to make a big online purchase like this one.The necklace was delivered in exactly two days. It was very nice, but I was not happy with the size or how it fit. NO PROBLEM. I texted Daniel and he immediately got to work, searching for another one that would make me happy with the purchase. He made the exchange process SO easy, and did it all with such an empathetic attitude. Now I have an amazing piece with which I am 1110% satisfied.I will be a lifetime customer, thank you so much Daniel and crew. Wish y’all all the best!
I absolutely recommend going here! Great service!!
The staff at Giorgio Conti were so welcoming and kind throughout the process of designing a new wedding ring for me. They kept us updated regularly. When they presented my husband and I with my new ring I cried tears of joy because it was way more beautiful than what I’d imagined. Not only is everyone friendly, the deliver nothing but high quality jewelry. I can’t thank them enough for such a beautifully designed ring! They’ve gained a loyal customer!
Absolutely thrilled with my purchase! They didnt have in stock what I originally wanted but made several suggestions for alternatives. I couldnt be any more pleased! Service was exceptional! THANK YOU!
Excellent jeweler. I ordered a Pandora charm for my wife and it arrived today so beautifully packaged and ready for Christmas. I will definitely use Giorgio Conti Jewelers again.
I went to Giorgio Conti for my custom engagement ring. Joe did an incredible job and the ring came out absolutely beautiful- just as I pictured! I love it so much! I went back to for my wedding band and he was able to make a ring that matched and fit my engagement ring perfectly. I could check in at different stages of the process and received my rings exactly when they were estimated to be finished.
When my boyfriend (now fiance!!!) and I walked into the store, we had no idea where to start, I knew I liked Cushions and thats what I was going to get! Joe helped us all the way through the process and with his great patience and professionalism, we found the most beautiful ring. Couldnt be happier, I cant stop staring at it, thank you JOE!!!
Highly recommend this company! We negotiated a price on my Rolex, I mailed it to them, and they paid me the day it was received. Very pleasant transaction and wouldn’t hesitate to do business with them again!
I bought a diamond tennis chain from them all the diamonds are synthetic lab grown diamonds and they never told me, I’m getting my lawyer involved and suing them
I had the pleasure working with Joe this time and through email and all I can say it was an excellent experience. Great prices and communication on what I wanted to purchase. Cant wait until I need something else to purchase just so I can work with Joe again!!!
Super Awesome staff and they did an AMAZING JOB on my custom Barber Straight Blade pendant dripped in diamonds on the edge of the blade. I got many many many compliments and I have referred to this business!!! Much appreciated!! They are very friendly and helpful and pay attention to detail. As a barber that’s what I’m all about 👍🏼👏🏼
I was trying to find a jewelry shop to get a ring fitted. Ended up calling google for help. I took a chance, decide to go with ( GIORGIO CONTI Fine Jewelry & Timepieces ). Well, to make the story short. The ring was lost. I decided to see joe anyway. I had some jewelry needed some cleaning. He did amazing job. giving him five stars.
I needed a replacement dial for my Rolex. Joseph at at Giorgio Conti Jewelers was fantastic! My watch was sent to him, the dial was replaced, and my watch was sent back to me in 1 1/2 weeks! Communication with him was great! I will definitely use this jeweler for my future purchases and repairs!!
Joe is amazing! He always makes sure to listen to every concern I have and accommodates accordingly. Hes sat with me for over an hour helping me design the perfect eternity bands, and another time he spent even longer to decide the perfect size and design for some bangles. I know Im always in good hands when I come to make a purchase here. Their selection is large, and if I have something in mind that they dont carry they can sometimes custom make it for me. The staff is truly honest and extremely helpful. I dont trust many jewelers, but Joe and his team are one of the few that I do trust
Best jewelry store in town! They have a lot of Beautiful designs and a wide selection to choose from. They custom make whatever design you ask for and will always exceed your expectations. Excellent customer service, you will always walk out of their store happy. :)
I just got the most beautiful diamond engagement/wedding ring that I’ve ever seen. I didn’t have to break the bank either! Thank you Michelle and Joe! Your professionalism deserves 100 🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠!!
Everthing was perfect i bought an Authentic Pandora Moments Silver Bracelet for my Sister and girlfriend and They were very nice and fast answering my Messages 5 star services *****
I absolutely love this place!! They are always nice & kind. They have awesome jewelry. They are just the freaking BEST!!!
Upon walking in, me and my fiance were greeted by awesome, friendly staff. Rita really took the time to get to know my style of rings, as well as put up with my indecisiveness on a diamond. The other gentleman was also very friendly and patient and helped my dream ring come to life. He told me that he could design any ring that I wanted which excited me! I chose out a few different side styles of the ring and he helped distinguish which one would go best with my ring. The actual ring is still being made but they showed me a molding that they created in my design and I cannot be more excited. Highly recommend! Huge thank you to the incredible staff. I cannot wait to see your masterpiece!
Sold me a chain they claimed was 15 carats of diamonds and was actually only 11 carats
We have been buying from here for over 20 years. Very helpful. Customer driven business. Highly recommended.
Made me this awesome custom ring! Super knowledgeable, attentive, and honest. I always go here for my jewelry needs 🐐💯
Love this jeweler. The pieces that they made for us are stunning and one of a kind. The process was handled well and the communication was easy. We love all of the pieces and have recommended them to friends.
I was very happy with my watch. Joe did a great job an the customer service was the best . I plan on doing more business with them and would recommend them to anyone
Helped me with my mothers day present during this pandemic over and beyond love it
What else can I say. Giorgio Conti’s is the absolute best! I will never go anywhere else. Not only does Joe work with you to help find exactly what you need, but each and every employee is there to help as well. Every time, I receive top notch service, advice, and impeccable jewelry pieces. My fiancé surprised me with the most beautiful engagement ring from Giorgio Conti’s. I have never received more compliments on something in my life. Its stunning and its all because of the talent and outstanding service provided at Giorgio Conti’s. We wont go anywhere else! Thank you for everything!
Best engagement rings you will find. Top notch service and quality! Highly recommend!
I walked into to so many jewelry stores trying to find the right one and it wasn’t until walking into Giorgio Conti that my search stopped. Every employee especially Joe taught us so much and took their time explaining every detail about the diamonds to us. I had very little knowledge on the diamonds and am a very indecisive person but Joe and his team did everything to make sure my fiancé and I loved our rings. Joe was very patient as I kept changing my mind but he made sure no matter what we were happy. Even while Joe was out on vacation he kept in touch with us about our rings. I brag about this place to everyone I come across. I can’t say enough how much we love our rings.
Amazing service definitely the most knowledgeable jewelry store I’ve even stepped foot in. They have a GIA gemologist (most places only have some half baked ABC certs)You will not find a better place from the service, prices, quality and trustworthy employees.10/10
Can’t express how happy I am with my engagement ring. They made it exactly how I wanted - pure perfection! I’ll be back for all my diamond and gold needs!
It was a wonderful experience dealing with Roger in our first visit! We came to pick up my ring & we dealt with Renee. You have two customers for life now. Thank you so much for everything!!
It was a wonderful experience dealing with Roger in our first visit! We came to pick up my ring & we dealt with Renee. You have two customers for life now. Thank you so much for everything!!
I usually go here for all of my Pandora needs, Rita is always amazing and patient when it comes to my mom, daughter and I helping us find the perfect charms and etc considering it does take us a while to decide, thanks as always.
Always a great place to shop. The staff is amazing!
Sherri and Michelle were very courteous and pleasant. They helped guide us to something that will last a life time over them saying buy this and pay for it now. We appreciate the help and thoughtful guidance that has been given.
Great place for all your jewelry needs!!! Everyone in there is so helpful and they have the best selection to choose from!!
Excellent customer service, professional expertise in all categories and dedication to providing you with what you are looking for!
Had the best experience here while picking out my engagement ring! I forget the name of the woman who helped us, but we didnt feel as though we were inconveniencing her by being picky. She gladly brought out boxes and boxes (and boxes and more boxes!) of rings for us to choose from and happily placed different cut diamonds in them for us!She worked with my fiance on his budget and didnt pressure us into anything...even gave us tips on how they could alter the ring to drive the price down. I ended up with a gorge ring and I am so very proud to show it off!I get so many compliments on how unique my ring is and am sending tons of business their way!
Giorgio Conti gave me exceptional service while choosing my diamond and engagement ring
My husband purchased a diamond and bridal set from this jeweler in November 2010. As part of an anniversary gift, we decided to change the setting but reuse the diamond. It was only then that we realized that the VS2 diamond indicated on our EGI certificate was actually an I1 ( a HUGE difference) after a new appraisal was performed and that the diamond certificate we were given was for someone else’s diamond that was of a similar carat weight and color. When I notified them, the gemologist was rude and commented “I don’t know why you’re mad, it’s not like your husband paid for a VS2.” The appraisal they still have on file did match up to the stone in my possession. How the situation was handled showed a significant amount of disrespect. While they do carry beautiful pieces, I would hesitate buying a diamond from them without doing your research first about color and clarity of diamonds so that you’re fully aware of what you’re buying.
The jewelers at this store are crooks and thieves. I’m posting this because they received stolen property only to resale. I’m filing a lawsuit and launching an investigation complaint. I’m going to the extreme with this situation. The sad part about it when I confronted them about they acted dumb you know your belongings.
All these good reviews are CLEARLY FAKE and written by giorgio conti..They sound like commercials ..When you walk into the store they suck up to you until you buy a ring. Then you realize you were ripped off. It may sound like youre getting a good deal but just wait until your diamonds start falling out of your rings every couple weeks.. Very poor work, customer service and quality...They always find ways to blame you for their poor quality rings..When you go in for repairs, they are heartless and arent sucking up to you anymore..They find ways to charge you for repairs that were essentially their fault to begin with since they sold you such poorly made rings.. THEY ARE A SCAM! I wouldnt go back there even if they offered me a free ring, VERY DISRESPECTFUL PEOPLE.BEWARE, BEWARE, BEWARE!!!!!!!!!!!!!!
BEWARE!!!!My mother purchased a Tourmaline and diamond ring from these scam artists, the center stone was synthetic and one of the diamonds fell out. The Jeweler admitted the Tourmaline was synthetic after we provided them with a report from another jeweler and stated that it must have gotten mixed up with the other real ones with a smile on his face. He was incredibly rude to my mother, DONT RISK your money at this place!!
Rita and Sherri have been quite helpful and I always love coming here.
Don’t shop here or purchased your wedding rings from this place, they do not honor their warranty. After spending thousands on my hubby ring and my engagement and wedding ring. Sales people are dishonest, they will only cause you frustration.Wish I didn’t have to give them 1 star, they don’t deserve that star. Should have a thumbs down button.
Service was good. Everything was done on time, very friendly.
I love my service when I come into Giorgio Conti and they always give me great prices! Thank you.
Rita was amazing we got everything we wanted and more and it was all on time.
Perfection, thank you all for the years of awesome service
My husband always gets the perfect gifts for me at here.
We were made very comfortable here.
Conti Jewelers is always very helpful accommodating with me.
Amazing, Renee was so great
Super fast shipping!
Always pleasant, respectful and helpful
Stopped by for a repair when I was in town. Went very well. If Im ever in town Ill swing by and say hello. They took care of me.
They never answered the phone.
5 stars
Wonderful experience!!