Paid for an oil change and tire rotation and total inspection prior to a road trip. Got about 50 miles from the dealer when the low tire pressure light came on. I figured that they may have forgot to run the tire calibration program after the rotation, so I pulled over and ran it. Got about another 10 miles when the light came on. It turned out that the right front tire was low. My first thought was I had a slow leak and I was seriously bummed because we had just started a road trip. I added air and the light has not come on again and its been two weeks. So you have to ask, what else wasnt done during the service. I always go to a dealer for service because usually you get piece of mind for the higher service charges versus a local service shop. This was not the case with Genthe. I think what forced me to write this review was the phone call I received from Genthe. They tried to blame the issue on me that I hit a pot hole, etc. As far as Im concerned not very good customer satisfaction.

Exceptional service. I usually wait 2-3 hours for a oil change. I received great service right away. Clean and professional service. My new place for my car. Thanks guys for awesome service!!!!!!

This is the second time I have taken my car to Genthe Honda.As has been my experience since I first went to this dealership for some repairs on a used car that I bought, they went above and beyond to assist me. Mike the service manager, made the extra effort to get my car in and out in a timely fashion. He also went over my concerns and made every effort that I understood the issues to be repaired before they were repaired. I have been very satisfied with the level of customer service at this dealership. Mike and his team have been very professional and have fixed it right the first time.

Genthe Honda was professional, courteous, and fast. They made getting an oil change a breeze.

The service team did excellent job both in terms of their work and arranging for shuttle service from my place of employment. They did excellent of accommodating my work schedule .as well.

In the past I have given a 1 star but the last 2 times I have been back it has been a much better experience. I have to say the customer service in the service department is great. The gentleman Key is very very helpful and has very good customer service skills. He is one of the reasons I got back

My Honda battery dies and is under warranty. You would think that means they will just replace it, or 60% of it in this case. Nope. Thats not the Honda way. They needed to nickle and dime me ($36) for the labor of putting the battery in. Ok, Ill just put it in myself. Oh no- thats not how the warranty works. I thought a warranty was a guarantee to replace a product that was not working as intended. So they refused to replace the battery or were fraudulent (not this dealership, just Honda service in general) when explaining that all I have to do is just come in and get the new battery.I like Honda vehicles, but I would strongly discourage dealing with Honda service department and dont expect anything with their warranties. Read the fine print. Reread the fine print. I guarantee there is a way they will take advantage of you in there.

The lovely lady that helped me was the best.

First time there, took my new used crv in for recall work. They did a safety inspection and pointed out the front end needed work soon. I just had a bunch of work done at my local shop and a front end alignment. Long story short my local shop missed a few things, I took it back to them and they agreed with Genthe Honda and now offered to make it right no charge. Thanks Genthe Honda for pointing it out to me! Ill be going back there for my repairs when needed!

The service area staff are pleasant, informative and professional. No better place around.

Great Service Department! Great team!

Not very helpful.

The team here was very professional in getting me seen quickly, and offered an affordable solution. Will be coming back here for sure.

Excellent and fast service .

Great help from Mike and Steve!

The Sprit of Honda left this place years ago. The techs are competent, and the staff is generally friendly... but this is one loveless joint.

Went here to get my tires replaced. They scratched up one of my rims and didn’t own up to it. Get pics of everything before you send your vehicle in if you can to prevent getting screwed over.

Called service twice and never talked to anyone. Nobody picked up the phone.

Great service...good people...

Good service, no hassle

Great service and great people.

Fast service

Went in for oil and filter change plus tire rotation. Technician found a nail in one of the tires and repaired it. Whole process took about a half hour. A lot of people coming in for service that day so I was impressed. Unfortunately I found a coupon for what I had done at home after I paid.☹ Oh well, lesson learned.