user
Jabro Carpet One Floor & Home
13460 Northline Rd, Southgate, MI 48195, United States
Appearance
Jabro Carpet One Floor & Home
Comments
Th
Review №1

Good experience from the sales office to the installers. The installers took care of some flooring issues from the original builder to provide a great looking floor. They were courteous, cleaned up afterwards and worked very hard to be on schedule. Good explanation for caring for the flooring. Not the least expensive flooring company around but the valve is there and worth the extra.

Ka
Review №2

I guess it was just luck that I happened to stop by Jabros when starting to look at flooring for our kitchen and stairway to the basement...Having already chosen a new wallpaper for the room, I wanted a vinyl floor to compliment the print. Im known to be very particular, so when I found the perfect flooring, even I was surprised! Everyone who helped complete the project was great, professional and skilled. They even offered to paint and match the floor molding to the cabinets I had just renovated! When my husband and I saw all that was involved in the job, we realized the cost was very reasonable. We now have a new kitchen & stairway (much safer too!) for Christmas! Thanks to Dustin, Lee, Jim, CJ, Kevin, Sheree, and the whole family business for a job well done. And- Merry Christmas!

Ma
Review №3

We dont purchase carpet very often but when we do this is our GO TO place. Over the years they have been friendly, knowledgeable and give first class service...they have a grand selection of quality carpet and a nice selection of bolt ends as well. Always very happy....

Ca
Review №4

Just had vinyl plank flooring installed in kitchen and on through family room.Excellent company to work with.I requested to move up if anyone cancelled and ended up getting it done 3 weeks earlier than original quoted time.Men who installed it were knowledgeable and did an excellent job, even in problem areas.I would highly recommend Jabors Carpet One.

Ka
Review №5

We wanted all new flooring for the main area of our house. Jabro’s had a very good selection of laminate floors. Sue was very helpful. Installation was done in less than 2 days, including removal of the old floors. Installers did an excellent job, cleaned up after and offered helpful solutions. Floors look great! Very happy with my new flooring!

ms
Review №6

We recently had vinyl plank, wood-look flooring installed in our Living Room, Family Room, Kitchen, Den, Entryway and Hallway of our home. We picked Jabros because of their excellent reputation for quality and craftsmanship. The flooring was comparable in price to the big box stores and the craftsamanship was superb in their installation, not to mention the excellent customer service right from the start, through completion of the job. Jabros is like dealing with family! They are a family-owned business of over 75 years and they treated us exactly like we were family. We highly recommend Jabros for any flooring needs you have and were confident they will treat you exactly the same!

al
Review №7

Sue, my salesperson, did a fabulous job helping me pick out the perfect carpet and laminate. I needed carpet for a staircase and she steered me to the perfect weight and materials for such a high traffic area. I am very satisfied with the professional installation of the carpet as well. The laminate was purchased at Jabro but we did the installation. All the new flooring is beautiful. I highly recommend.

Ca
Review №8

If I could give them ten stars I would. Wonderful family owned business. My sales person, Sue, was extremely helpful and knowledgeable. Not only did she help me find the perfect shade of carpet. She truly went above and beyond.The installers were on time, friendly and professional.I would recommend Jabro Carpet to everyone.

Jo
Review №9

I began looking for hardwood floors for my living/dining rooms and I am 100% satisfied with Jabro! Fabulous work! When I went into the store to look at samples, I was greeted by Sue. She is super sweet and definitely works around your work schedule. Installation was done in one day! The installation guys were very nice and explained everything every step of the way. I will definitely be going back to Jabro when I’m ready to upgrade my upstairs flooring! 🙂

Co
Review №10

I hired a team from Jabro to do the carpet in my entire upstairs floor (including stairs) and first floor living room. The team was fantastic to work with and were excellent at advising me on which carpet level and padding to use in my home. The installation was quick and looks amazing.

Fr
Review №11

I was shopping for vinyl flooring for my living room and carpeting for the upstairs hall and stairs. Jaybros is the place to go. Lee met me in the show room, I explained my needs and he showed me carpet samples and vinyl samples. The choice was easy from the wide selection offered. Lee measured my house the next day and the installation wait was approximately three weeks, enough time for me to paint all of the flooring areas. The installation crew were great, fast efficient work, they cleaned up after themselves, refused my offer to dispose of the extra in my trash can. I am happy with my choices and the installation. Customer service is the best, buy from here. I chose five stars because six was not offered. I took back the extra pieces of carpeting so Lee could make a runner for me (extra cost for me) with edging. I am satisfied with my dealings with Jabro. Frank Canning Sr.

Ch
Review №12

Outstanding! This one word sums up the total experience my wife and I had working with Jabro Carpet One Floor & Home on the purchase and installation of our new kitchen, foyer and bathroom floors. Not only are we satisfied with the quality and beauty of the new floors, but we must note how hard the install team worked to remove our old kitchen floor. What at first looked like an unsurmountable task, the team did not give up. They put their noses to the grindstone with total dedication and completed the task at hand with perfection. We are sure many other flooring companies would have stopped work and left us without options. We definitely recommend Jabro Carpet One Floor & Home to anyone with flooring needs. Jabro Carpet One Floor & Home will always be at the top of our list for these matters. Thanks again and keep up the good work.Chuck & Kim Galea

Ge
Review №13

Jabro carpet just completed carpeting our upstairs bedroom and I just cant say enough about the job they did, from when we first walked into the store to when the installers were finished they kept in contact with us the whole way and even calling the next day to ask us if everything went OK. We have been going to Jabros for many years and they have never disappointed us.

De
Review №14

I have used Jarbo twice for flooring installation and one would be hard pressed to find a more customer friendly and professional operation. They are attentive to your needs and wishes. From planning to execution the process was first class.

Bi
Review №15

Liked the service. Very friendly people. The man that came out to measure for carpet and hardwood was very nice. Took the time to talk about our choices.

To
Review №16

Susan are salesperson was excellent they had a great selection of flooring and are installer was excellent he had 31 years of experience and of course best of all they had great prices. I would highly recommend them to anyone

Sh
Review №17

Had flooring put in 2 rooms and I love it. Everyone was extremely nice and helpful. They went out of their way to get my floors done before Christmas. I definitely will go to Jabro Carpet for anymore work I want done

Ma
Review №18

They did an excellent job with the flooring throughout my entire condo. I absolutely love it! Will definitely use Jabro’s for any of my flooring needs!

ji
Review №19

Great salesperson, great products, and excellent installation. Very professional

Ri
Review №20

Great place for all your flooring needs

La
Review №21

They had exactly what I was looking for (even though I didnt know for sure what that was!) Gloria helped me pick the perfect carpeting and the whole process, including the installation, was top notch!

C
Review №22

Having heard several people tell us about how great the Jabro Carpet experience was, we tried it and are VERY glad we did. Professional, knowledgeable salesperson Sue helped from start to finish making sure wed be happy. The measurer and installers got right in, did great work and got out in a timely way.

Co
Review №23

Very professional and helpful sales staff. The jabro family has owned and operated in the downriver area for generations. They carry top quality carpets and flooring of all kinds and install.

R.
Review №24

Excellent service. Very friendly staff. The staff has been in this busuness for many years and are VERY knowledgeable. I have been a satisfied customer over 25 years and counting.

K
Review №25

Mark was a great point of contact. Always available to handle any questions, responded quickly and respectfully.When the work wasnt 100% to our liking, he made it known that customer service was very important to the company and came out to make it right every time.

De
Review №26

Excellent work and craftsmanship. The installers came on time and did a flawless installation. The job was done in a very timely manner. The quality of the material was also top grade. We had Cortec Nares Oak installed in our kitchen dinning room and living room. Looks beautiful such a nice floor, worth every penny. The staff is great to work with also. Would definitely recommend Jabro flooring for your floor needs.

Na
Review №27

Excellent family business. If you want carpet with the right installation and professional quality this is your store! Very kind and knowledgeable associates as well.

Ka
Review №28

Customer service is absolutely outstanding. Pricing is fair and honest and reflects the Integrity of this company. I wouldnt consider going to any other flooring establishment other than Jabro in Southgate Michigan. They are the best in the business. If I lived 100 miles away, I would still call on them to do all my floors. Truly, no one does it better.Kate and James Patterson, Downriver area, Michigan.

Da
Review №29

Jabro has been around for 65 years and has everything you need for your homes floor coverings. Excellent service, great brands, and expert Installation. Of you are in need of new floor coverings then you need to stop in and see what they can do for you.

Jo
Review №30

I purchased flooring at another Carpet One and the installation was of poor quality. I reached out to Gloria at Jabro Carpet One she personally came out to inspect the work with her installer Chuck. She contacted the manufacture of the shoe moldings that were installed to find out what kind of adhesive to use. A week or so later Chuck came out and did the proper repairs! Thank-you very much Gloria at Jabro Carpet One! Buy from the lady, she cares! I can not Thank-you enough!

Sp
Review №31

Excellent sales, installation and workmanship.I love my new kitchen floor. I would highly recommend this family owned business. Everyone from Jabros went above and beyond my expectations, which is very hard to do :) Thanks Jabro

Da
Review №32

My parents had Jabro install an overly used front room rug this past week. The pricing, sales, installation and workmanship were excellant. On behalf of my parents thank - Great Job!

Da
Review №33

Large selection, friendly sales staff, and yes I was happy with the installation of my carpeting.

Ja
Review №34

Jabro Carpet was very professional . Carpet and installation team were great.

Ma
Review №35

We LOVE our new floor! Jabros installation team did a fantastic job and finished ahead of schedule!

ri
Review №36

Family owner and they make you feel like family

Su
Review №37

Too expensive

Ti
Review №38

DO NOT DO BUSINESS WITH JABRO CARPET IN SOUTHGATE,MI 48195My husband and I had carpet installed on 6/18/2014. I paid for 6 extra inches of carpet so they could turn and tuck my carpet at the closet .The turn and tuck at the coset looks great. All my carpeted doorways in my house are turn and tucked including the hallway leading up to the bedroom were they put the carpet in the bed room. What they did at the door way of my bed room was untuck the carpet in my hall way cut it off straight and seem the two prices of carpet together. Its looks  horrible. It looks like a do it yourself job and now none of my door ways match. No where in the four corners of the contract that I had with them does it say to alter my hall way carpet. They were not getting paid to work on my hall way carpet just put carpet in the bed room. Two months ago I had carpet put in my bedroom across the hall way by Dalton flooring center in Southgate, Mi. They put the carpet in and never alter my hallway carpet and it looks great. Now I have to get new carpet in my front room and hallway because they connect in order for my door ways to look nice and match. The attitudes of the carpet installers were not great once they new I was not happy with the job. The owner sent some guy out to look at the carpet and he had a very bad attitude as well. The lady at the store was very nice but she cant fix my hall way carpet that was cut off. I am 50 years old and have owned three homes so I have had plenty of carpet installed over the years. This is the first time I have ever been unhappy with a carpet job . This is also the first time that I have been so upset with any job that I took the time to wright a bad review. Do not no business with Jabro Carpet go somewhere else. All My friends tells me I should take them to court !!!!!

Lu
Review №39

Great people, great product. Recommended.

Je
Review №40

This is the place to go if you want the job done right and to get the right products for the job

ki
Review №41

They are very professional. It was a pleasure working with them. I couldnt be happier.

To
Review №42

Great little carpet store with a huge selection. Remnants and samples are also available.

Mi
Review №43

Great people and great service

Sh
Review №44

Fantastic service!

Wi
Review №45

Nice staff.

St
Review №46

Go here for carpet supplies

Bo
Review №47

Highly Recommended!

Ki
Review №48

Dana was great!

Ov
Review №49

Great help

Ed
Review №50

Love this place

Information
49 Photos
50 Comments
4.9 Rating
  • Address:13460 Northline Rd, Southgate, MI 48195, United States
  • Site:http://jabrocarpetone.com/
  • Phone:+1 734-285-0110
Categories
  • Carpet store
  • Flooring contractor
  • Flooring store
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:10AM–8PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
Similar organizations