Only downside to Crumble (besides the obvious when you overload on buttery sugar cookie heaven) is that if a cookie flavor comes up that you LOVE, youd better go grab an extra because you never know how long itll be until that favorite flavor is back.My favorite so far is the Dulce De Leche. I works like to recommend it be added with the chocolate chip and sugar cookie that are always available!This week they have a Chocolate Mallow Cupcake cookie that was reminiscent of the hostess chocolate cupcakes with the white loops in top, but like amazingly delicious and possibly 10x (or more) better than the original cupcake. I had a bite of sometimes and made sure to get a few before they might be gone.They usually announce the next weeks cookies Sunday evening, sometimes cookies are made for 2 weeks from what Ive seen, but usually they only last a week have new flavors each week starting on Monday. But them before they are done each week on Saturday night.Im new on the Crumble scene, but have had several the last few weeks after someone Door Dashed me a box as a thank you (which was such an amazing and fun surprise).The flavors are really amazing and so far I have really enjoyed just of them. My neighbor got the honey one and said it was fantastic so I grabbed one of those this time with a few on the mallow chocolate cookies. I did try the Oreo one this week too and it was delicious as well.
Every single time I come it smells so good! I hate myself for coming here so often because I always leave with a stomachache. (Thats probably my fault though.) 4 stars because the cookies are too good, and too sugary. Youve ruined my diet. XD
The cookies are good and similar to other cookie shops. I personally cant bring myself to ever pay so much for cookies, but I know a lot of people that love them and I do appreciate whenever somebody brings some for us. The staff has been friendly the few times weve gone and the cookies are always baked well and taste good. Pair it with a soda shop nearby and youve got a good comfort food sugar overload.
Crumbl is a MUST if you’ve never been. It’s so fun that they come out with flavors each week, you will always find a cookie you’ll like. Flavors are so creative and really very good. Staff is awesome, super happy and chill. Really great videos about their cookies each week. Try Crumbl and you’ll understand all the hype!
Good cookies. However, this location is almost always out of some of the flavors! Its happened to me several times, and it really irks me, especially because they dont apologize or let you know how long until the next batch of that flavor will be ready. They simply say, Were all out of ______, and stare at you blankly. I even always order 15-20 minutes beforehand, and then I get there and theyre out of that flavor. They also take quite a while to bring out to your car for curbside.
I absolutely love crumbl Cookies so much. I have never skipped a week of their cookies. I recommend it so much. I love Crumbl Cookies. There Cookies are doughy, and cooked at the right temperature. Crumbl has never disappointed me. I love there cookies
I love crumbl!! Their cookies are always so good. This review is not knocking their cookies, just one experience that I had. The other day, I went there and got a single cookie curbside pickup. I even waited for about five minutes which is totally fine, but when they brought out my cookie, I couldn’t even pick it up, it was so raw. I was disappointed because I was really looking forward to it. I think they needed to check their cookies a little bit more. Again, I’m not knocking anyone, but sad that my cookie was so raw and my experience wasn’t good.
I would usually give a 4 star but...they did not put the customer first.I think the prices are too high to begin with (hence why I normally would give 4 stars).What earned a 1 star review was my experience. I wanted to gift 6 cookies to friends, knowing it was going to be $15 bucks ($2.50 per cookie). They inform me that they dont have their 6 count boxes, I thought an easy solution would be to box 4 together and 2 individually so I can have my 6 cookies. They tell me that I cannot buy at the 6 count prices. I have to buy the 4 pack and 2 individual. So I have to pay more per cookie because you dont have boxes? Then I thought for convenience just box them all individually and they tell me that it will cost 25 cents for each box. Then to top it all off I asked for a sticker for my daughter and they wanted to charge me $1.00 for the sticker.I swear they would charge me to breath in their store if they could. Nickle and dime me all the way to the bank.
I love Crumbl ! My favorite cookie is the pink sugar cookie !! I love how big the cookies are and the variety in which you can choose !!
Hands down THE best cookie flavors & consistency. The cookies are never dry, and they are super soft in the middle. So so good! I really like the little catering cookies they offer. Sometimes I’ll grab some and keep them in the freezer so I can always have my favorite flavors when I want them.
Best cookies ever! Just still trying to figure out how to order delivery from app ... It wont work and its frustrating. But if the app were fixed it would be 5 stars, no argument! 🙂 I LOVE the variety of different cookies ever week! Thank you!!!
Best cookies ever. Very high quality. Taste amazing and baked to perfection! Highly recommend!
Crumble cookies are rich and delicious. I don’t come as often as I like (I need to cut down on sugar) but they are so fresh and so soft and so yummy! One of my friends had their cookies at their wedding and I thought it was brilliant! Would recommend.
They are amazing!! So fast and the cookies are always warm and delicious! We order them on a whim and they always hit the spot! So glad we have this local!
Crumbl is an addiction at this point. Best cookies ever. And the change in cookies weekly, new flavors, it is seriously so fun! Staff in Spanish is always great. Service is great. Fast. I have literally no complaints.
I love crumbl, I love to take my kids there and I love the taste of there cookies
The sugar cookie is BY FAR better than any other pink cookie around.Killer flavors each week. The new flavors weekly make me want to go in weekly, (😩😋😩👏) Good freaking marketing right there. I see you. I know what your doing- yet I just.cant stop. 🤤
OMG!! Yall, I have gone to food heaven. I am visiting Utah and randomly dropped into Crumbl just because I love a good cookie, and the outside was so cute. Little 👏🏾 did 👏🏾 I 👏🏾 know: these cookies are insanely delicious! Like some of the best I have ever had. Every single flavor is great. My absolute favorites are raspberry cheesecake, almond joy, cinnamon toast, and peanut butter. I heard they switch flavors often. It doesnt matter though; you cant go wrong. On top of the delicious cookies, the store was bright, spotless and smelled amazing. I also lover their branding and packaging. I am equally sad and glad there is not a Crumbl near me. Check it out. 10 stars!!
I love Crumbl cookies! They are always fresh and delicious! My favorite is the classic chocolate chip cookie. Always warm and full of big chocolate chips. Yum!
Delicious & unique with the highest quality ingredients baked to perfection. Easy online ordering for fast curbside pickup
This has happened multiple times we have made curbside pick up orders! When we arrive they say they are out of most of their flavors. They brought us a box of 6 of the same cookies when we ordered a box of 6 different kinds! The employees were very unkind about it. I would have been more happy to get 1 cookie at that point. Not even 10 minutes later they had all the flavors available again. We would have waited to get what we paid for but they took the lazy way out. Very disappointed.
I personally like Crumbl nothing bad to say except sometimes the workers are not happy or welcoming.The cookies were amazing!!!! But next time I would like it to be more inviting.
I love how they change the flavors up every week, but also have their staple cookies. Great service, never have to wait, use the app!
Always look forward to the new flavors of the week! Chocolate chip may always be my fav though 😋
Cookies are delicious but customer service has big room to improve. No greetings or asking how they can help with the customers.
Great App! I have saved several addresses and if I have to log into another computer it saves it. I was able to order in other states! Highly recommend!
This is by far, the greatest cookie experience in the valley! To all the competitors, take notes from the Crumbl crew in Spanish Fork. The cookies are amazing, the service is enthusiastically fantastic and the location couldn’t be more convenient. If you’re in the area, they are well worth the visit!
You order these cookies on a regular basis they always come fresh and yummy!
Horrible experience. An error on the Crumbl website caused 2 orders to not be processed on 2 different days. They said I put the address in wrong when their website was the one that pre populated the address for me.. They told me they had refunded the order. I called back today because the 2nd order I placed today had the same thing happen. I asked if they had refunded the 1st order and they had not. This is not a way to run a business. You would think I would learn my lesson but I put another order in made the changes they said were needed so now I will wait and see. I dont have a lot of confidence in the refunds since I was told one of them had been processed but that was a lie. Its possible I will have paid $126 for a dozen cookies to be delivered 2 miles away. I would Not recommend going to Spanish Fork Crumbl, If they somehow make this right I will change my review or delete it. Right now it would be 0 stars if I had that option
Love their cookies! Pink velvet or their watermelon one is my favorite!
These guys never disappoint. And I love that they ask you if the cookies are up to your expectations before they box it up.
Unless you enjoy chips ahoy- I dont- I wouldnt go. The past 2-3 times we have gone the cookies have been crunchy and had more of a bland taste than usual. If they switched ingredients its surely recognizable.P.S. the workers are really kind. I give them 5 stars.
Crumbl simply makes the BEST cookies around! They’re always perfect and always delicious! The cookies of the month are always unique and so fun. It is so nice to receive a delivery and they are still warm! I highly recommend buying them, often!
We love Crumbl! They are the perfect feel good treat to share with those you love!
Some of my favorite cookies in the world! My favs are cinnamon roll, raspberry cheesecake, and cornbread. 🥰
I used to love these cookies. Never had a bad experience.Recently I sent my wife a 6 pack because she was feeling down. The cookies WERE REALLY BAD, I mean inedible bad. they didnt seem burnt but they were hard as rocks... A week later I went back for Date night, and the cookies were just as bad again... I can only guess that they changed and ingredient such as butter over to a cheaper alternative or the baker sucks at their job... please tell me Im wrong. I want these cookies again.
If the garden of Eden was harnessed into dessert form it would be the red velvet cookie from crumbl. It’s something that I can’t describe except as divinity. It is truly Gods gift to Spanish fork.
This place is so good!The selection of treats is extensive.I like how when I walk in the place is always so bright, clean and welcoming.The thick layer of icing is always my favorite. And the peanut butter ones.It always seems a little pricey but what a good indulgence .They are great to work with for putting together orders for your work parties and such
I love the cookies, but they are never really cooked all the way through. Leave them overnight and they are perfect!
These cookies are the best ive ever had! I havent tried one flavor that I havent loved.
Love Crumbl so much! Love the cookie rotations and their standard is amazing!
Great service! Great variety! Delivery works really well!
Best cookie place around. Always delicious and we love checking to see the new flavors every week.
Best cookies ever! Especially the pumpkin and cookie dough cookies!!! Wish they had these two all the time!
Crumbl is definitely our favorite cookie place. The new weekly flavors keep us coming back and they are always so quality.
The cookies are great, but the Spanish fork store employees have got to get things together. I have ordered curbside pick up several times, and have never had a good experience. It usually gets overlooked and then I end up waiting 30 mins out in my car for cookies that never arrive. I went this morning, there was not one customer in the store, and I sat in my car waiting for at least 15 minutes (probably more) and still, nothing. The app said they were done, still, nothing. I finally went inside, was not greeted at all. I watched as two employees did nose goes to help me. I told them Ive been waiting outside for my curbside order for a good 15 mins. Not much of an apology or explanation as to why I hadnt received my order. Then waited a good 5 minutes until they had it ready for me. Step up your customer service or you are going to lose customers. I also gave a tip through the app when I ordered, thinking that theyd be bringing my cookies out to my car. That didnt happen.
We love crumbl! The cookies are delicious and having both delivery and curb side pick up is so convenient. We love that they change flavors weekly to keep things fun! 👍🏼
Some of my most favorite cookies!! Love getting to choose from different flavors each week! 😁
Im obsessed! The original chocolate chip and sugar cookies are thick and soft. They have the most creative a delicious flavors that come up on the menu. My heart loves them and my waist line chooses to ignore the all practicality!
Love Crumbl! This location is always clean and has quick service.
Two words: stellar cookies 😎 That’s what Crumbl is all about! Just give them a try and see what you think! It’s likely you won’t regret it.
I love Crumbl and we go to the one in SF often even though we live 15 min away. Sometimes the wait time is long in the evening on a weekend, but I get it, they are busy. But I just had the worst experience and not sure I’m going back any time soon. It was busy when I got there, but everyone seemed to be working hard and going as fast as they could. After waiting for 45 min my name gets called and they tell me they are out of 2 of my flavors and it will be another 15 min. I’m not about to wait again,(because at this point I am seeing there is only 1 person filling boxes and she’s taking them all outside to the people who ordered on the app or something? Even though there are literally 25+ people in the store waiting for orders and I’m worried they will run out of the flavors again before they even get to mine! Not sure if they are just understaffed or if it’s an efficiency problem??) So I ask for a refund on my box and ask if I can just pay for A SINGLE cookie (the one flavor of mine they are not out of) and she says yes, but you will have to go to the end of the queue for that new order...Ummm WHAT?!? No thanks. They had that one cookie right there in a box for me already and they can’t just hand it over?? Seriously?! What a waste of time.
My family gets crumbl all the time and we love it so much!!
LOVE Crumbl! Love that there are new flavors every Monday! Love that the cookies are large enough to share, and large enough that you don’t feel like you’re not getting enough when you share it with loved ones! Great great place! Love me some crumbl!
Seriously the best place to get cookies. I use their app and the delivery is always fast and amazing!
Love our Spanish fork Crumbl location. They are alway helpful and so nice
Love crumble and their flavors! The strawberry shortcake one was to die for!!
I love crumbl! They got a new iPad where you can pick what you want and basically order your cookies yourself, it’s super nice and they are really fast! Yummy all the time too !
Workers are always kind and helpful. Love the consistency.
I always know that when I order from Crumbl, their delicious and always cooked to perfection. Their customer service is outstanding and you can always count on them being amazing! They have been gracious enough to hand-deliver all their extra cookies at the end of the night to us healthcare worker at Spanish Fork Hospital and we sincerely appreciate it. My husband and I are always in the mood for Crumbl and that should tell you something!
I am always impressed by their flavors! I love the cookies! I love sending a box to friends or ordering for my family. The customer service has been great at this store as well.
Cake Batter, Twix, Cinnamon Roll & Muddy Buddy cookies tasted amazing! Hot & fresh, ready to go as I told them, they made things up. Great for gifts, parties & really... any occasion! Order & have them sent or drop by & pick them up! Enjoy every bite!!!
Clean. Fast. And unbelievable delicious. Cornmeal cookies are the BEST!!
I love trying the new flavors each week. But when a favorite comes back, Im torn at what to get! Crumble tastes very rich, they have great employees whom always greet me with a smile, and the app is amazing for the free snacks I can accumulate!
I love Crumbl! Their cookies are so good and the deliveries are always when expected. I’ve ordered them for myself as well as gifts and it’s always a happy thing to get the pink box!
We really love the unique ideas of the cookie flavors and really have always had good experiences.
Love these cookies. Straight to the door. It don’t get any better.
We LOVE crumbl! Any of the Oreo cookies are AMAZING!!! I also live the red velvet, dirt cake, the chocolate chip, peanut butter, the list goes on and on! And they are always warm and fresh!!!
Always fast fresh and warm cookies. Never been disappointed. We hardly ever ordered from them but I had a family member order my girls some cookies for valentines and it ended up getting lost in their system. They gave me an extra box of cookies and 2 free coupons for a box of cookies right of the bat when they realized it was lost. They definitely know how to take care of their customers and we will now be regulars.
I was skeptical, I was a fan of another cookie place but a friend purchased a party box for me one day and now nearly every week my family of 6 enjoys sampling a box of 4. We have a severe peanut allergy in our home and have never had a problem with cross contamination even though I was told they use the same pans for peanut/non peanut cookies. Their sugar cookie is my favorite in town.
Delivery order was brought at scheduled time frame. Great service and the app makes it super convenient.
Love this place. Always fast to make the cookies and they are delicious every time.
My mom is in the ICU and I wanted to send a thank you to the nurses who are taking care of her.All of the cookies were great and enjoyed by some hard working Healthcare workers.
Soo delish! Great service..I love this place!
I love going to this location! Its just downtown of where I live and theyre always so fast!
I love their cookies. I check weekly for my favorites.
Love crumbl, but my cookies never look anything like the picture when I get them at the Spanish Fork store. But they still taste good. :)
Best cookies I’ve ever had. It makes date night so easy!
Crumbl never disappoints with their cookies. I love that they switch it up every week with new flavors - some of my favorites are the S’mores and the Red Velvet White Chip . I find myself going there more and more :D
Love crumbl cookies. We always stop and grab our favorite chocolate chip cookie. We love that they use milk chocolate chips
I ordered cookies today and they were the best cookies eyeast cookies ever the pineapple cookie and the rainbow yum
Cookies are good...service is meh. Ive been here many times and never once has anyone ever greeted me or acknowledge me in anyway. I shouldnt have to feel bad for asking to be helped but it seems like they are to worried about fulfilling orders to acknowledge the customers in front of them.
My most favorite cookie company. Excellent customer service in store. Super easy to use app to place orders and did I mention the cookies are the yummiest?
I LOVE the atmosphere of crumbl. I love how they have an open kitchen. I’ve only been a couple times. But every time I go, they’re so nice !
I love the unbox the pink box on Instagram every week! The flavors are always amazing and I have to try them every week! Quick and delicious!
Best cookies ever! I great way to try new flavors of cookies!
Best cookies ever! I love that they have rotating flavors but also always have their classics. I’m hooked!
Great service! Very convenient and tastes SO GOOD!
The cookies this week were amazing!!! I couldn’t get enough of the Strawberries and Cream or the peach cobbler one.
These are some big and sweet cookies. Unfortunately when we asked for a certain cookie it was not available.
They do incentivize leaving reviews on their app (gives you points towards free cookies!). Although, I am thankful for the new stores across the country that have allowed me to deliver when friends/ family have a special occasion.
Crumbl is great! Great cookies and great service! I love how close the Spanish Fork Crumbl is to my home because its nice to be able to run over and get a cookie if someone is having a bad day.
Cookies are sooooo good! And my girls love them to
Cookies are really good and I like how they change up every week. One lost star because usually the cookies aren’t cooked all the way through. I personally don’t like the raw dough.
Love the curbside pick-up option as well as the leave a not on the box! Best weekly rotating flavors too :)
Always the best service and quality every time!
Crumbl is the best cookie place. Super fun, tasty flavors and awesome that they have shipping. When I go in the employees are always so friendly!
Love Crumbl cookies! They’re delicious and a fun stop. This location is always clean and the employees are friendly. Sometimes the lobby is a little crowded; they could use a bigger space. Hopefully cookie descriptions will be on the app soon; that would make it easier to decide in advance!