I completely recommend this place. Mr. Tim was not only fast and very kind but he also taught me some new things about my car. He made this experience less stressful and got my car to the auto shop so quickly. I would definitely call this place again if I need a towing again. 5 π
My insurance company uses this towing service. The tow was set up on Friday night and the guy called me when he arrived at my vehicle. I thought all was well. Sunday night I drive to the automotive place and my truck was not there. They never even called to tell me they didnt pick up the truck. Tried calling TCB and no one would answer the phone (even though they are 24 hour). Called the driver and he said TCB cancelled the tow after he arrived. Now just to think if I had sat on the side of the interstate late at night waiting on a tow from this company. This company has no customer service. They are surely not dependable (will leave you sitting for hours with no contact). I will never use them again and urge you not to as well. Call Scruggs Towing instead. Very nice, helpful and will keep you informed at all times. Scruggs will be my tow service from now on.
My apartment complex had my car towed here over some BS. The towing company was very nice about letting me get to my car.
This non-accredited βbusinessβ landed a contract at the apartment complex in which I reside. One of their drivers came and stole my vehicleβlegally stickered and parkedβwithout reason, then slammed the door in my face and drove away as I approached to ask why. My apartment complex did not request the tow, and instructed me to contact the business to have it rectified. I then called the 24/7 number several times in the next hour to finally get an answer, only for the man who answered the phone to hang up on me when I asked where they were located but wouldnβt provide him with my personal information. Absolutely pathetic, and literally downright criminal.
Have been stuck on side the road for nearly 3 hours. They wont answer the phone. Terrible experience.
Hunter came to my rescue! I was stuck in a VERY long line and couldnt get out of it. I had a flat tire and was scared to death! Hunter walked beside my car until I could get out of the line, got me hooked up and towed me back to Spartanburg. He was sooooo nice and professional. It made me feel a lot better about my situation! Thanks again!
Tim towed my car yesterday. Professional and on time!
This place has no communication with any drivers and management.
Helped me out in a pinch, a bit pricey
They have towed every vehicle we own without any issues. i trust them to help my customers and personal needs. Best in Upstate SC .
Tcb towing is a joke!
These people went the extra mile and then some to help my mom who was stuck beside the rd in nc last night. And there price was more than fair.I truly thank them and thank God theres still a few people that really care.i called numerous people in tjat area and until calling them was talked down to and told to google places they couldnt help in any way..again thank God for such honest.devoted.and caring people!
Had a blow out on I-26. TCB was there in no time and proved to be a very honest company. Southern hospitality at its finest. Good people for sure. Thank you!
TCB Automotive and Towing is amazing. Rick was awesome. Our truck died 4 hours in to a 16 hour trip. He went the extra mile and took us to Spartanburg so we had a hotel and a place to have the truck looked at. He was a bright spot in a really bad day. Thanks for being there when we needed you.
David Ward is an absolute scammer. He steals from his employees and charges them gas to take trucks home for on call work.charges overage miles even when customer is fully covered.
Very professional and courteous. Our car broke down in Duncan and the guy that towed us actually asked us about whats wrong with our car and even gave us advice on what could be the problem. Great tow service! Quick service!
Theyβll tow your car out of an empty parking lot to make a quick buck. theyβre rude and unprofessional in person and over the phone. the main office building has several different pets in dirty cages which clutter the office space.
Ive had to use TCB quite a bit this year and they have always given me prompt, courteous service!! I would definitely recommend them if you need a towing service!! I give them 5 stars!
This place is a ripoff and a scam and i will expose them. they expect you to pay for a vehicle that was stolen from you. even though you made a police report. the vehicle was recovered by the police they hurried and towed it to their yard and refused to release the vehicle two hours later because it was a saturday but yet they towed the vehicle to ther yard on saturday. initially charge i belive i heard $75 initially which if the vehicle was stolen a victim shouldnt have to pay but we still had the money on hand and wouldve still payed it to get the vehicle back that day. then come monday they wanted $150 and now we dont have that much money and the vehicle had to sit and they kept adding $25 a day for the vehicle to be there and now they still want an astonomical amount of money to get our vehicle back. they want to take advantage of someone who is on a fixed income and gain a big payday off a vehicle that waqs reported stolen. they should be ashamed of themselves. we will be going to the media, getting a lawyer and whatever else we have to do to expose this ripoff company. already talked to the city police and they even dont agree with us having to pay to get our vehicle back that was stolen from us.
Called TCB for heavy wrecker assistance to help offload a large commercial trash compactor and receiver box totaling 14,000 lbs. They went above and beyond and actually had 3 trucks out there on time to offload and position the units where we needed them. Price was more than fair for everything they did. Thank you Curtis, Anthony and Drew!!!
Great service came at the time that was quote
TCB was there in 15mins after calling roadside assistance! He was professional, courteous and fast.
Great service the owners are great people
So Im a dispatcher and just had gotten off of work stop at the QT and my truck wouldnt start. I called Geico roadside assist. And Im telling you this man John was there in maybe 15-20 minutes. He was there b4 I knew. And got me home. This guy John is one of the best. Thank you Geico and thank you TCB towing especially John.
This company has no business contracting with insurance providers offering roadside assistance. I waited over 2 1/2 hrs for a tow 6 minutes away and another towing service had to be called which now progressive is saying the new towing company dispatched will take 30 more minutes. I waited an hour then called TCB. The guy who answers the phone tells me about 45 minutes because one call ahead of me. An hour and a half later I called TCB automotive and he said the driver was now dropping off a vehicle and he would have him call me. 36 minutes no call from his driver. If TCB cannot or care not to handle towing calls for roadside assistance for one customer within 3 hrs. they need to stop being greedy and soliciting business from insurance providers. This puts people in dangerous situations in a roadside assistance situation.
Quick. Reasonably priced.
DO NOT CALL THIS PLACE! This guy is a complete ripoff. I seriously believe these people try every way possible to rip you off.
Supposed to receive a call back from the manager after well over 15 calls to find out where my car is and why I was told there wouldnt be any storage fees.
Loved the service
Fast, helpful, and professional.
Great Service!!!!!
Good