Horrible place to get in and out of. Store was packed with one register open. The guy in firearms did his best to find me the right holster but no joy. I noticed as I was leaving they had opened up four more registers. I only come here every 2-3 years so will be a while til my next visit.
I love this place. I have went to many other locations. However, the staff here is very friendly. I went in with $60. I came out with 3 bags. I got 4 pair of shoes and clothes for the whole family. Did I mention that I had change left over. I will definitely be going back again and again.
This is usually where I go to get shoes for my kids for school.. bought brand new Nikes middle of august right before school started, the stitching on the front of my daughters shoe started coming apart and now there’s a hole in them. Went into academy thinking they’d exchange them since it’d only been A MONTH AND A HALF but nope. Was rudely told “nope. they’re used. We can’t return them.” Had to call Nike directly and file a claim for a reimbursement even though Nike website clearly states they work with retailers to offer exchanges in store for defective items. Apparently Academy doesn’t honor that. I’ll be shopping at Target for my kids next shoes. I’ve never had an issue with their return policy and they have a 1 year warranty. That’s the kind of store I’ll gladly give my business to again and again.
Very professional, painless experience. All staff in gun bar were knowledgeable and helpful ( even after I made a stupid mistake). I will shop again and would highly recommend. Earned their 5 stars! Thanks guys.
The store is kept pretty clean and fairly organized every time Ive been in. There always seems to be products/inventory sold out completely and it never seems to get replenished. I dont know if that is due to Covid and product shortages. Staff are not particularly friendly ever. Trying to get staffs attention at the customer service counter proves to be difficult when staff are more interested in continuing their conversation uninterrupted than helping customers. Some employees really should get refreshers on basic customer service etiquette.
Fantastic store, friendly customer service. This store has everything a sportsman could ask for.
The customer service is excellent! Everyone in the outdoor department where the grills are purchased are hands on, helpful and just all around amazing, friendly people! I wish that I could give 10 stars!
Been there numerous times. The last time I went to pick up a fish fryer. The staff were friendly and my pickup was fast and precise
I was on vacation and looking for some South Carolina shirts, hoodies, or anything I could find. I did find some Tshirts here at a good price.
There was not a single employee in the shoe dept. I pushed an assistance needed button twice with no luck. I had to walked to another area to find someone to help me. He was very curtious and helpful, but why dont you have employees in the shoe area? There were a lot of customers to n the area. Also the shelves were dirty and not organized at all, especially behind the first row of shoe boxes. Trash.I miss the Jacksonville, FL location. Always plenty of employees around.Cashier was friendly too.
I recently visited this store, I have been since the Covid outbreak. Now this used to be a busy store, a really nice store. It has changed a lot since I was there last (over a year?) The shelves were not stocked very well, it was difficult to find a few things or help. And I found several items with empty boxes due to theft, not just one or two, several. No one seems to care so when I found them I just sat them off to the side. Kinda disappointed in the trip after looking forward to shopping.
The Staff are knowledgeable and very attentive. They help you when you need it but dont pressure you into purchases. Its clean and organized. I Would suggest this store for outdoor gear...Camping, Hunting, Fishing. They have it all!
Good customer service didnt have what I wanted
They had what I needed at fair prices! The cashier was very sweet, energetic and bubbly! Great experience overall! I watched them treat each guest the same!
I love to shop here. For the most part they are the cheapest on prices then other box stores for what they carry.
Loved it. They had so much more there then any sporting, clothing stores here in MI. Instead of the muted colors of summer clothes of the north, their colors popped. So bright, what summer clothes should be
Literally your 1 stop shop for almost everything you need. Watch out walmart!😅. Seriously Academy surprised me tremendously! Excellent customer service and the store is HUGE. So many name brands to choose from! And the toys they have for children? Theyre not video games or tablets theyre actually games where you set up in your yard and kids get to go outside and actually use your legs to run around and play. Huge selection of outdoor toys and Equipment, games, you name it. Will definitely be a frequent visitor. Thanks Academy
You cant beat these prices and the selection. Good gear for a great price!
Never found what I was looking for. But place is well organized and clean
I’m shaking writing this review because I’m so outraged. My mother and I were at Academy today, left in my car and when we returned I dropped her off at her car. Without meaning to I left her without her car keys or her phone. She was stranded and went inside to ask to use the phone to call me to come back with her keys. The sales employer told her he didn’t think he could and when he asked the front desk employee they said she couldn’t use the phone either. WHAT KIND OF BUSINESS DOES THIS? Not a company I want anything to do with! She then had to ask a stranger in the parking lot to borrow their phone and they refused. After many minutes she finally found someone who would let her. I’m so disgusted at Academy for allowing this to happen. She could have been robbed or taken in your parking lot and you wouldn’t just let her make a phone call. I will never be shopping here again.
Great store. Always have a good selection but CLEAN YOUR BATHROOMS!!!!! 🤢 They were SO disgusting!!
Good value on most firearms and accessories. Staff was helpful, but not really knowledgeable.
As far as retail sports stores its not to bad.
I love the place but when I used my Academy credit card, it got declined. I hav a zero balance because I always pay it off to get the discount. They could offer no reason. So I used my other one instead.
They have no swimsuits in stock even though swim season is just starting. Theyve taken down their whole swim section, in fact. If swimming is your sport, youll have to go elsewhere.
Very good visit. Got everything I needed. Very helpful staff. Happy Camper.
Looking for steel toe shoes for a new job. Staff very helpful with making the right decision for a good price.
If I go into this store. Im always coming out feeling my money was well spent for quality merchandise.
One of the better ones weve been too, but I think it is imperative to put products in their proper places so your customers are price shocked at the register.
Tell you what, this is one NICE place!! Everybody knows that COVID was a giant lie, and that Biden is a ridiculous fraud.
Friendly staff, good prices, nice selection just low on ammunition. That is not their fault however.
Manager and all employees very helpful
Prices are high. But China has to make a living also.(child labor😪)
Got my husbands favorite hats for his birthday and they were on sale!
Took way too long to purchase my gun should only took three days and it took seven because they’re not sure they’re gun laws when someone come from out of town
Very nice store and usually pretty busy. Seems like they don’t have enough employees on the floor to help with questions. But they’re always very helpful when you find one.
They actually had just what I needed. I never have any issues shopping here.
Two of us seen the price on a target $49.99. Got to cashier that rang it up as $119.00. I paid double the price on display
Best place to shop store employees are cool as ice and arent smart a $$ they really know there stuff
Always nice and everyone is so helpful
Pretty packed as usual. No ammo. Tons of fishing stuff though, which Is what I was there for. Couldve used an extra register open considering it was mid day. I found that they also didnt sell the type of bait i usually get from columbia (squid). Overall I was pleased with my visit.
Nice experience, would of gotten 5 stars nut there were only 2 cash registers open. 😂
All the Employees are happy to see youStore is clean must wear a face mask. But i did see customer without themCame in for some fishing stuff but not lot there.
Found exactly what I needed there!
Better than any other store
This is a good place for mainstream and accessible sports equipment.
Disrespectful cashier and manager was very confrontational with a sore aditude and when confronted about the cashiers rude and hostel aditude wanted to act hostel himself both should be reviewed by corporate and suggestion would be need to find other employment where customers are not needed they have no social skills here ! Will not shop here again lack of caring for customers !
Good prices on shoes for my son.
We usually love Academy and their clothing brand. However, this was the grossest store I’ve been in. The dressings rooms and bathrooms obviously haven’t been cleaned in a very long time. The toilets were full of tags and boxes from stolen merchandise. We will not be back to this location.
Went to by a s&w xd. Asked man working firearm counter if I could see it. He laughed and walked away. Will not return. Sad seeing I bought 2 other firearms lthis week there.....
Clean store, kind and very helpful employees
Found what I needed and at a good price.
The employees were helpful.
Finally got ammo in at fair price!
They had the zebco bullet I was looking for decent price will be back to get it
Good store, found what I needed almost immediately. Would reccomend. 👍
Everything is nice and alot of stock just so EXPENSIVE!!!
There was an older lady that was working in the fitting room area and she was very rude when she opened the door for me to try my clothes on I traveled from Fletcher North Carolina to come and shop at your store I truly feel like something should be said to her Ill probably follow up with the store manager later on this evening or tomorrow very insulting probably wont come back and Im going to tell everyone how rude you are down there in South Carolina
Always helpful staff and an all around great place to shop.
Great place to shop for all you sports and outdoor needs + more! Great prices and always great clearance sales!
I got a great deal on steel toed shoes for work. I couldnt find anyone to help in the shoe department, so it took a lot longer to find what I needed.
What’s the point of placing a pickup order if someone can just walk in and get the last item of the order you just placed over 40 minutes ago. Was on hold for an hour to make sure they pulled it and when I finally got to talk to someone they said oh yeah someone just came in and got that gun. I said that’s great, I placed a pickup a long time ago.
It was ok wish they had ➕ sizes like 2x or 3x large
Nice store with a lot of sporting goods
Great selection of shoes and clothing. But not enough cashiers
I like it. Decent sporting goods store.
They always have the right stuff to clean my gun love it the sports stuff but my granddaughter plays baseball
Went to the store to pick up a item and it was not in stock even though it said it was online.
One of the biggest Academy Sports store Ive been into. Wide selection of everything. Had exactly what I was looking for!!!
I love looking for sandals and flip flops!
Found everything i needed for our new pool table plus more
Pretty good, found my husband, some new shoes an some wrist tape for when he wrestles!
I purchased a folding chair 💺 and it was very low to the ground and hard to get out of it. I thought I was paying for a nice chair, but I think that its more for a child or a thin Adult. Ill know better next time.
Friendly people, clean and organized store.
Mens one stop shop, they have everything.
Crowded with holiday shoppers. Line long, but moves fast. Had what I needed and the selection was good.
They need to get ahold of kids and teens playing with and on equipment. Otherwise you are going to have a lawsuit on your hands.
Saw on their Website the Spartanburg store had some 12ga shotgun shells in stock at 8pm. You could not order online, only buy in store.I went the next morning and as I entered the Spartanburg store, I verified onlome the shells were still in stock. When I got to the firearms counter, they said they DID NOT HAVE ANY. The clerk said the Website isnt very accurate. How can bar codes not keep accurate inventory?I told him I had a 40 mile round trip wasted because their inventory isnt accurate. It will be a long time before I go there to buy anything. I try to buy local to support local business.
I have absolutely great stuff at Great process and great people working there.
Great freindly and helpful
Love this place...great place for sports and all type outdoors stuff..
I went to buy a croquet set that the website said was available at the spartanburg site. It was not on the shelf,but the $99. Set was. I asked a worker if he could check the stockroom. He would not.
Great place and service
Over priced but decent store
They have a better supply and variety in Bbq/smoker supplies and accessories than most general stores. They still are lacking in ammo and guns like everywhere else. It definitely one of the better sports stores.
I ordered online for curbside service and when I got there I was the only car there I put my info in while I was there and 10 minute passed and no one came to my car so I went in and no one had even got my order ready. I will not be ordering anymore for the store ever customer service is awful that was my last order that they will be getting
Great store but need to train the staff to actively seek out customers to assist instead of them hiding in the farthest corner of their area.
I just bought a stand up punching bag, but the employees were nice, and the the store was clean and organized. I will there for my boxing needs.
Everything was picked over. Staff not very helpful
They need a higher a nice people and friendly
9 registers only 2 open with good size lines at each. Dropped my items and left.Kepted money in my pocket. What a deal!
They run out of ammo really quick. Wasnt exactly what I wanted but I got what they had left. Come early; however, they did have a fair selection of shotgun shells. All were good prices.
Friendly staff and great customer service in the gun section. There was a mistake while they were doing paperwork so I had to do it twice but they apologized and made it right by giving me a discount for the wait. Will definitely be returning for future purchases.
This afternoon, two employees in the shoe department, helped me find a pair of walking shoes. They were just the right size for only $14.99 plus tax. It was an awesome deal.
Clean place... great workout clothing.
Any sports you can name they have the equipment with warranty not only that they have clothes that you can wear to church outside at a picnic they got everything except video games for Christmas I got my son a basketball Gold basketball and football and Im planning on getting them play football equipment for this year coming up
Was on the changeovers could not find anything I wanted