Great service, very friendly! Love how they explain every detail .

If you go here be careful, know exactly what you are looking for. I bought synthetic oil and a filter online to use a discount, and went to pick up in store. The employee gave me conventional oil instead of synthetic, and a cheaper filter than what I paid for. I realized they gave me regular oil before leaving, but it was only once I got home that I saw they gave me a cheaper filter. If the same mix up had happened to someone less knowledgeable they couldve ran regular oil in their car for 5000+ miles and the filter wouldve deteriorated as it was meant for smaller service intervals. Theres a great way to put serious wear on an engine, please pay more attention spencer advance auto.

Very corporate helpful and polite

All star cast here starting Tyler and Scott!Very helpful knowledgeable and friendly!

By far the best auto parts place around. I pass 2 CAP’s and a O’reillys just to come here. The staff, who are basically experts, will literally help you with anything! I recommend this place to anyone that needs any kind of auto parts. 6 stars if I could..!

Pretty good auto parts store. Helpful and knowledgeable employees. Sometimes the prices charged are double what you can find a part for online. Still Im glad theyre nearby.I

Very professional and helpful staff

I ONLY go to this location for my car parts that I cant find at a junk yard. They always have a great sale on oil. The staff is also top notch and are very knowledgeable. I would suggest signing up for their rewards program, speed perks. Its free and give you exclusive offers with cash back rewards (not real cash, but like $$ coupons to use on future purchases)

Friendly service

The crew at the Spencer mass location is amazing! They are always so helpful and willing to assist! Love them!

I walked in there with a big smile and positivism that I was going to get the advise and help that I needed. First of all, no one greeted me. The guy at the front desk was with a customer but also starring at a cellphone... Then I approached an older guy and he looked just so confused by my request... All I wanted was a knowledgeable person to look at my car that was parked right outside, so he could tell me exactly what part I needed because I didnt know exactly. This old man calls for BOB. This man treated me like I was an ignorant and stupid person, he said we are not mechanics here thats your problem I was being patient because I instantly noticed he was one of those ones... Plain and simple ASSHOLE. He goes ALL I NEED IS YEAR, MAKE AND MODEL Which I already knew!!! I followed him back inside and I was already pissed off. I told him you know what- nevermind; I wont give you the sale, your customer service skills SUCK. Instead of trying to fix the problem, he answered back HOW MY CUSTOMER SERVICE SUCK, MAM? I could not believe this guy. Whats worse is that I went there recommended by my father in law, who has been a customer for many years. I will never-EVER- set a foot on this store and I will always DO NOT RECOMMEND this place to anyone.

Great store its well kept, very well stocked and the customer service is fantastic, they can help with most anything you need along with advice for other parts you might need to do the job properly, Ive been shopping there for over 20 years, and I plan to continue.

Good for if they have it and you cant find it anywhere else, well charge you well over the price it goes for auto parts. Save yourself the time, drive down the street to NAPA or AutoZone, heck drive 1/2 hour to Milford CAP than deal with these jokers, who wont honor their own rewards discount program, the parts loan program is a joke, you can buy the tool for less than the deposit and it will be better quality.

Always good service from Jim, the commercial manager. Always gets the right parts and is very friendly and knowledgeable.

Good place to buy your parts, go online and pay less, they give you a discount, than pick up at the store.

Very helpful and friendly staff. Free battery install with purchase. Makes the experience a lot less painful.

A man with a battery alternator problem professional quick help me install a new battery great service

Go here frequently to get parts for my miata. Great staff. PRO TIP: Always go online, and buy the parts for in store pickup. You instantly save 10 percent on your order, and theyll have the order ready to pick up in e0 mins. Much, MUCH easier and faster. Plus if you frequently go, youll rack up the savings

Always friendly atmosphere, especially with friendly helpful staff like Jimmy

Called twice about an hour apart to see if they had something in stock. Both times on hold for over 10 minutes. No exaggeration. That cant be acceptable.

Usually have what I need, sometimes there is a wait to checkout (typically if someone is trying to find all the parts for their 1994 Reliant or such). Pro-Tip you can save some money by ordering online and then picking up at the store. Its usually available for pickup in just an hour or so. When ordering online there are often discount codes available.

Very helpful decent prices n the employees are insightful n kind.

Hope you know what you need because they dont, the help i got used to work at dunkins next door, i showed her how to use the computer......

Typical chain products

I went in to get an OBD scan done and the woman behind the counter told me she was short staffed and to come back later. Meanwhile, I just opened the door for one employee to walk into the store, and two others were standing in the back, talking and laughing. I went to NAPA and had the scan done that only took 60 seconds and got the part that was needed. The woman behind the counter needs a lesson or two in customer service.

Good place for auto parts.

Great working with these guys.

Very helpful and friendly

Always ready to help

Very good service.

Staff is always friendly and helpful

Very helpful counter people

Thankfully they had a box so I could carry all the individual quarts of oil since they were out of 5qt units.

Reliable.

Help full

Very helpful

Good service

All the parts that I ever need

Helpful and knowledgeable

Got the part